Views of Barceló Jandía Mar  Hotel Complex

Occidental Jandía Mar

Texto: 37570 Opposite Jandía beach, it boasts a large wellness centre and a wide range of sports activities. Playa del Jable s/n. Barranco de Vinamar | 35625 | Jandía, Pájara (Fuerteventura) | Islas Canarias | España
+34 928 54 65 00 +34 928 542 570
Occidental Jandía Mar Texto: 37570 4 out of 5 based on 5928 ratings. 5928 user reviews.
Occidental Jandía Mar reviewed by Davewed on . Greedy Occidental! This was our second visit to this hotel in the space of 18 months, having previously visited before the 'rebranding' to Occidental. The hotel is set in a gorgeous location at the foot of the island... Rating: 3
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Occidental Jandía Mar

Playa del Jable s/n. Barranco de Vinamar   35625   Jandía, Pájara (Fuerteventura)   Islas Canarias   España  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 5950 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

1992

Very good

38% Complete

2311

Average

17% Complete

1045

Poor

6% Complete

371

Very poor

3% Complete

231

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    Round Indicators
    minnieminx1953 Bradford, United Kingdom. 05/17/2018 Couples

    “Not what I was expecting”

    Did not expect a 3hr transfer to hotel and arriving at midnight. A cold plate of ham cheese and salad was saved for us. Pitch black and no one to show to your room. Fumbled about in dark. Lots of steps not for the infirm. Room was lovely large and spotless and beds were really comfy. Needed tea and coffee making facilities in room. Large choice of dining meals but not hot enough. Beer. Wine and soft drinks on tap 10.30am to 11pm. Local spirits available but named drinks to be paid for. Also any drink consumed after 11pm to be paid for. Caterers for Germans not the English. Beach beautiful and a nice downhill walk. Uphill is a killer. Not WHAT I expected from the brochure. Largest heated pool under maintenance during the whole stay. Would not return
    Round Indicators
    Kathleen B Middlesbrough, United Kingdom. 05/17/2018 Family

    “Return visit”

    stayed 11 days. we decided to return for my husbands 65th birthday with grandaughter to find the only thing changed was the restaurant. certain areas had been changed to accommodate more tables. kids food area was smaller and the food half the time was dried up and looked inedible so had to get food from main area which was the same food anyway. food plentyfull and bottles of wine and water aplenty. cleaners in everyday and staff excellent.. A big thankyou to hotel for the birthday gift of a bottle of Sangria and chocolates for my husbands birthday. bus down to beach was a big help as didn't have to tackle cardiac hill back to hotel. See you again next year.
    Round Indicators
    32tonyn Batley, United Kingdom. 05/17/2018 Couples

    “Nice hotel cold food”

    Reading previous reports we were in two minds whether to cancel or not based on reports about food and having been told that one of the pools would be closed we are currently in the hotel the pool has reopened and the food albeit that it is for the majority of the the time lukewarm we have found that there is a quiet a good choice and variety ie smoked salmon mussels tuna salmon steak beef steak pork chicken Turkey plus great selection of salads and desserts The room is very spacious good views over pool gardens and sea a large balcony worth the upgrade our room cleaned every day Please note the hotel is located at least a 40 minute walk from the town centre Towels 10 euros extra refundable plus 2 Euro for each clean one A kettle is 20 euros non refundable bring your own Also water is not provided in the room For gents trousers and closed shoes must be worn during the winter months however dress shorts with sandal May onwards There are plenty of sun lounger We arrived at 11 pm Check in really good and food was provided all restaurant staff really professional and curtious as was everyone else
    Round Indicators
    Andy61mac 05/16/2018 Couples

    “Value for money”

    Great and attractive hotel be aware of the hill!!! Not for the light hearted lol staff really great there is a gate half way up the hill you can use to get into the complex. We unfortunately didn't realise you could use the bar in toscana but it looks great so next time we will do so. We did have one slight mishap however Katrina the customer experience manager was absolutely excellent so no worries there.

    OccidentalJM, Public Relations Manager at Occidental Jandia Mar, responded to this review
     Dear Andy61mac; Thank you for reviewing your recent stay in our Occidental Jandía Mar. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Guest Experience Manager

    Round Indicators
    Raksha D London, England, United Kingdom. 05/14/2018 Couples

    “Very relaxing May break”

    Went there from the 6th to 10th May for 4 nights on an all inclusive basis...the walk from the hotel to the beach and back is tiring but it is totally worth it...we went for 1.5 to 2 hours walk across the longest stretch of white soft sandy beach i have ever seen and the turquoise blue green sea everyday...these bare footed strolls were absolutely delightful and therapeutic and the sand is so soft and polished. Even though we later realised that the beach also welcomes a few naturists..this did not prevent us from enjoying this fantastic place in the warm 22 degree sunshine that we got till about 7 pm...it did get quite windy on one of the evenings though.The hotel itself was nice..food was always plentiful and themed gastronomy every night was a plus. Reception staff were very smiley and helpful..even printed our boarding pass for us when we did our online checking for our flights at the end of our stay. I was particularly very impressed with the hard work and enthusiasm shown by the multi talented animation team...a lot of effort was put in the fun games organised during the day to involve and entertain guests..and on one night they even did a broadway show with dance performances of a very high standard. We also had the opportunity to try the mini golf facility which was good fun and we participated in a cocktail making class too...all was entertaining. To travel..we hired a car at the airport from Rhodium Goldstar...the only hidden cost we had was a very hefty deposit of over 1000 pounds for the car hire on a credit card which took us somewhat by surprise..this was eventually refunded but we got hit with bank charges due to currency conversion...overall though..i would give this destination a 5 star..and a very big thank you to the hotel Occidental Jandia Mar team for making our stay a really memorable one..i would highly recommend it to anyone looking for a short but nice relaxing break on one of most gorgeous beaches and sea i have seen. It was vert good value for money.

    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
     Dear Raksha D, Firstly, we would like to thank you for choosing Occidental Jandía Mar hotel for your visit to Fuerteventura and for recommending us to the travel community of TripAdvisor. We would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We also greatly appreciate your comments on the quality and variety of our buffets, and your kind words for our staff. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Guest Experience

    EVALUATION

    Round Indicators

    • may 17 2018
    • Bradford, United Kingdom
    • Couples

    minnieminx1953

    “Not what I was expecting”


    Did not expect a 3hr transfer to hotel and arriving at midnight. A cold plate of ham cheese and salad was saved for us. Pitch black and no one to show to your room. Fumbled about in dark. Lots of steps not for the infirm. Room was lovely large and spotless and beds were really comfy. Needed tea and coffee making facilities in room. Large choice of dining meals but not hot enough. Beer. Wine and soft drinks on tap 10.30am to 11pm. Local spirits available but named drinks to be paid for. Also any drink consumed after 11pm to be paid for. Caterers for Germans not the English. Beach beautiful and a nice downhill walk. Uphill is a killer. Not WHAT I expected from the brochure. Largest heated pool under maintenance during the whole stay. Would not return


    EVALUATION

    Round Indicators

    • may 17 2018
    • Middlesbrough, United Kingdom
    • Family

    Kathleen B

    “Return visit”


    stayed 11 days. we decided to return for my husbands 65th birthday with grandaughter to find the only thing changed was the restaurant. certain areas had been changed to accommodate more tables. kids food area was smaller and the food half the time was dried up and looked inedible so had to get food from main area which was the same food anyway. food plentyfull and bottles of wine and water aplenty. cleaners in everyday and staff excellent.. A big thankyou to hotel for the birthday gift of a bottle of Sangria and chocolates for my husbands birthday. bus down to beach was a big help as didn't have to tackle cardiac hill back to hotel. See you again next year.


    EVALUATION

    Round Indicators

    • may 17 2018
    • Batley, United Kingdom
    • Couples

    32tonyn

    “Nice hotel cold food”


    Reading previous reports we were in two minds whether to cancel or not based on reports about food and having been told that one of the pools would be closed we are currently in the hotel the pool has reopened and the food albeit that it is for the majority of the the time lukewarm we have found that there is a quiet a good choice and variety ie smoked salmon mussels tuna salmon steak beef steak pork chicken Turkey plus great selection of salads and desserts The room is very spacious good views over pool gardens and sea a large balcony worth the upgrade our room cleaned every day Please note the hotel is located at least a 40 minute walk from the town centre Towels 10 euros extra refundable plus 2 Euro for each clean one A kettle is 20 euros non refundable bring your own Also water is not provided in the room For gents trousers and closed shoes must be worn during the winter months however dress shorts with sandal May onwards There are plenty of sun lounger We arrived at 11 pm Check in really good and food was provided all restaurant staff really professional and curtious as was everyone else


    EVALUATION

    Round Indicators

    • may 16 2018
    • Couples

    Andy61mac

    “Value for money”


    Great and attractive hotel be aware of the hill!!! Not for the light hearted lol staff really great there is a gate half way up the hill you can use to get into the complex. We unfortunately didn't realise you could use the bar in toscana but it looks great so next time we will do so. We did have one slight mishap however Katrina the customer experience manager was absolutely excellent so no worries there.


    OccidentalJM, Public Relations Manager at Occidental Jandia Mar, responded to this review
    Dear Andy61mac; Thank you for reviewing your recent stay in our Occidental Jandía Mar. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Kind regards, Guest Experience Manager

    EVALUATION

    Round Indicators

    • may 14 2018
    • London, England, United Kingdom
    • Couples

    Raksha D

    “Very relaxing May break”


    Went there from the 6th to 10th May for 4 nights on an all inclusive basis...the walk from the hotel to the beach and back is tiring but it is totally worth it...we went for 1.5 to 2 hours walk across the longest stretch of white soft sandy beach i have ever seen and the turquoise blue green sea everyday...these bare footed strolls were absolutely delightful and therapeutic and the sand is so soft and polished. Even though we later realised that the beach also welcomes a few naturists..this did not prevent us from enjoying this fantastic place in the warm 22 degree sunshine that we got till about 7 pm...it did get quite windy on one of the evenings though.The hotel itself was nice..food was always plentiful and themed gastronomy every night was a plus. Reception staff were very smiley and helpful..even printed our boarding pass for us when we did our online checking for our flights at the end of our stay. I was particularly very impressed with the hard work and enthusiasm shown by the multi talented animation team...a lot of effort was put in the fun games organised during the day to involve and entertain guests..and on one night they even did a broadway show with dance performances of a very high standard. We also had the opportunity to try the mini golf facility which was good fun and we participated in a cocktail making class too...all was entertaining. To travel..we hired a car at the airport from Rhodium Goldstar...the only hidden cost we had was a very hefty deposit of over 1000 pounds for the car hire on a credit card which took us somewhat by surprise..this was eventually refunded but we got hit with bank charges due to currency conversion...overall though..i would give this destination a 5 star..and a very big thank you to the hotel Occidental Jandia Mar team for making our stay a really memorable one..i would highly recommend it to anyone looking for a short but nice relaxing break on one of most gorgeous beaches and sea i have seen. It was vert good value for money.


    OccidentalJM, Guest Relations Manager at Occidental Jandia Mar, responded to this review
    Dear Raksha D, Firstly, we would like to thank you for choosing Occidental Jandía Mar hotel for your visit to Fuerteventura and for recommending us to the travel community of TripAdvisor. We would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. We also greatly appreciate your comments on the quality and variety of our buffets, and your kind words for our staff. We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Guest Experience

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