Views of Barceló Jandía Mar  Hotel Complex

Occidental Jandía Mar

Texto: 37570 Opposite Jandía beach, it boasts a large wellness centre and a wide range of sports activities. Playa del Jable s/n. Barranco de Vinamar | 35625 | Jandía, Pájara (Fuerteventura) | Islas Canarias | España
+34 928 54 65 00 +34 928 542 570
Occidental Jandía Mar Texto: 37570 4 out of 5 based on 5821 ratings. 5821 user reviews.
Occidental Jandía Mar reviewed by Damian D on . Serious Health and Safety Risk!!Please read before you decide to book your holiday!!! Me and my wife booked 12 days all inclusive holiday in March 2017 .When we arrived st the hotel we were quite impress with the lobby which looked very nice.Served quite quickly by stuff and we were... Rating: 1
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Occidental Jandía Mar

Playa del Jable s/n. Barranco de Vinamar   35625   Jandía, Pájara (Fuerteventura)   Islas Canarias   España  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 5860 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

1969

Very good

38% Complete

2279

Average

17% Complete

1025

Poor

6% Complete

360

Very poor

3% Complete

227

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    Round Indicators
    soltysikleszek Tychy, Poland. 04/22/2018 Couples

    “Leszek”

    The island is very pretty. The location of the hotel is great - the ocean and beach and walking areas just outside the hotel. Operation OK. I rate the restaurant service and bars positively. Cleanliness of rooms - OK. I declare that the hotel owner should take care of the cleanliness of the site, because careless hotel guests leave plastic containers and other waste. Functional and clean rooms, but need renovation.
    Round Indicators
    Kayleigh T 04/22/2018 Family

    “Facilities good. Reception Staff the most rude unhelpful people ever!”

    Booked a family holiday at the Occidental Jandia Mar for the end of April. Facilities good. Swimming pool good. Large complex. Rooms are very basic but clean. My youngest daughter feel ill during the stay it was late evening and traveling as a single parent I couldn’t leave her so asked at reception if I could be provided with a bottle of water for the room. She replied with you go and buy !! So again I explained that my daughter was poorly and that I couldn’t walk the 15 min walk down to the spar shop at the end of the hill to buy the bottle and she replied we no have. The restaurant was full of bottles and bottles of water for the tables !! The reception staff really late the complex down. Waiters and bar staff very helpful. Ladies on reception could do with some customer service training.
    Round Indicators
    HBamo Berkswell, United Kingdom. 04/19/2018 Family

    “A pleasant family holiday”

    A very nice hotel with a good variety of food. Rooms were clean and spacious, and cleaned daily. The hotel is built on a hill so there are either lots of steps from some of the rooms down to the pool. Or you have to walk round a path and take the lift down. It's not a major problem but with small children and buggies it could get annoying. The Kids Club (Barcy Club) is fantastic! The staff are amazing and clearly love running activities with the kids. There is so much they can do if they want to. The mini-disco was great and mine attended every night! The pools are good. Clean and a good size. The heated pool is not actually heated but, we were told, climatised. There were some days the warm jets of water could be felt and others definitely not. This was fine on warm days but the odd cooler windy days it was chilly for the children which was a shame. But we went at Easter and I think, in warmer weather this wouldn't be a problem and shouldn't put you off going. Overall, a great family holiday that we all enjoyed and have fond memories of.
    Round Indicators
    sarahcM8513DB Harrogate, United Kingdom. 04/19/2018 Family

    “Lovely hotel”

    Really enjoyed our stay here - very clean and well managed. Always staff available to help. For my family it was nicely positioned but my mother is not very mobile so the steps around the hotel and walk to the beach were difficult for her. The food was sometimes not hot but I thought it was fine overall. The restaurant area was the only let down in that it is a large canteen style place - not one that you would want to linger over dinner in. Quite loud and busy.
    Round Indicators
    allycat0581 Aberdeen, United Kingdom. 04/18/2018 Couples

    “Not for couples ”

    Stayed here for 4 days was meant to be a week however me and my partner left after 4 days as it’s not a couple hotel or resort. We went to stay in corralejo for the remainder of our holiday and loved it there. The hotel and resort is geared towards families but beware it is a very German resort and nothing to do there. The hotel caters more for Germans than British and the entertainment team was awful, if you think dancing and clapping making cocktails is exciting then this is the place for you. Would not go back there ever again.

    OccidentalJM, Director de Relaciones Públicas at Occidental Jandia Mar, responded to this review
     Dear Allycat0581, Although we sincerely regret your disappointment with your stay in our Occidental Jandía Mar, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have read your comment regarding the type of clientele we accommodate at our hotel, and would like to take the opportunity to clarify that Barceló welcomes all guests who book to stay with us regardless of their origin, skin tone, religion and age, and strongly believes that everybody has a right to a well-earned holiday. We sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of enteratiment for information and improvement. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits.ç Kind regards, Guest experience.

    EVALUATION

    Round Indicators

    • april 22 2018
    • Tychy, Poland
    • Couples

    soltysikleszek

    “Leszek”


    The island is very pretty. The location of the hotel is great - the ocean and beach and walking areas just outside the hotel. Operation OK. I rate the restaurant service and bars positively. Cleanliness of rooms - OK. I declare that the hotel owner should take care of the cleanliness of the site, because careless hotel guests leave plastic containers and other waste. Functional and clean rooms, but need renovation.


    EVALUATION

    Round Indicators

    • april 22 2018
    • Family

    Kayleigh T

    “Facilities good. Reception Staff the most rude unhelpful people ever!”


    Booked a family holiday at the Occidental Jandia Mar for the end of April. Facilities good. Swimming pool good. Large complex. Rooms are very basic but clean. My youngest daughter feel ill during the stay it was late evening and traveling as a single parent I couldn’t leave her so asked at reception if I could be provided with a bottle of water for the room. She replied with you go and buy !! So again I explained that my daughter was poorly and that I couldn’t walk the 15 min walk down to the spar shop at the end of the hill to buy the bottle and she replied we no have. The restaurant was full of bottles and bottles of water for the tables !! The reception staff really late the complex down. Waiters and bar staff very helpful. Ladies on reception could do with some customer service training.


    EVALUATION

    Round Indicators

    • april 19 2018
    • Berkswell, United Kingdom
    • Family

    HBamo

    “A pleasant family holiday”


    A very nice hotel with a good variety of food. Rooms were clean and spacious, and cleaned daily. The hotel is built on a hill so there are either lots of steps from some of the rooms down to the pool. Or you have to walk round a path and take the lift down. It's not a major problem but with small children and buggies it could get annoying. The Kids Club (Barcy Club) is fantastic! The staff are amazing and clearly love running activities with the kids. There is so much they can do if they want to. The mini-disco was great and mine attended every night! The pools are good. Clean and a good size. The heated pool is not actually heated but, we were told, climatised. There were some days the warm jets of water could be felt and others definitely not. This was fine on warm days but the odd cooler windy days it was chilly for the children which was a shame. But we went at Easter and I think, in warmer weather this wouldn't be a problem and shouldn't put you off going. Overall, a great family holiday that we all enjoyed and have fond memories of.


    EVALUATION

    Round Indicators

    • april 19 2018
    • Harrogate, United Kingdom
    • Family

    sarahcM8513DB

    “Lovely hotel”


    Really enjoyed our stay here - very clean and well managed. Always staff available to help. For my family it was nicely positioned but my mother is not very mobile so the steps around the hotel and walk to the beach were difficult for her. The food was sometimes not hot but I thought it was fine overall. The restaurant area was the only let down in that it is a large canteen style place - not one that you would want to linger over dinner in. Quite loud and busy.


    EVALUATION

    Round Indicators

    • april 18 2018
    • Aberdeen, United Kingdom
    • Couples

    allycat0581

    “Not for couples ”


    Stayed here for 4 days was meant to be a week however me and my partner left after 4 days as it’s not a couple hotel or resort. We went to stay in corralejo for the remainder of our holiday and loved it there. The hotel and resort is geared towards families but beware it is a very German resort and nothing to do there. The hotel caters more for Germans than British and the entertainment team was awful, if you think dancing and clapping making cocktails is exciting then this is the place for you. Would not go back there ever again.


    OccidentalJM, Director de Relaciones Públicas at Occidental Jandia Mar, responded to this review
    Dear Allycat0581, Although we sincerely regret your disappointment with your stay in our Occidental Jandía Mar, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have read your comment regarding the type of clientele we accommodate at our hotel, and would like to take the opportunity to clarify that Barceló welcomes all guests who book to stay with us regardless of their origin, skin tone, religion and age, and strongly believes that everybody has a right to a well-earned holiday. We sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of enteratiment for information and improvement. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits.ç Kind regards, Guest experience.

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