Views of Barceló Jandía Mar  Hotel Complex

Occidental Jandía Mar

Texto: 37570 Opposite Jandía beach, it boasts a large wellness centre and a wide range of sports activities. C/ Playa del Jable s/n. Barranco de Vinamar | 35625 Jandía, Pájara (Fuerteventura)
+34 928 54 65 00 +34 928 542 570
Occidental Jandía Mar Texto: 37570 4 out of 5 based on 5081 ratings. 5081 user reviews.
Occidental Jandía Mar reviewed by Adam K on . Good & Bad Ok I’ll separate this review into simple good bad categories - Good - Staff Choice of food Weather Cleanliness Drink options Clean rooms Spacious rooms Bad - Smoking, there is a lot of smoking... Rating: 3
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Occidental Jandía Mar

C/ Playa del Jable s/n. Barranco de Vinamar   35625 Jandía, Pájara (Fuerteventura)  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

Premios y Reconocimientos Premios y reconocimientos

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 5082 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

34% Complete

1735

Very good

39% Complete

1988

Average

17% Complete

865

Poor

5% Complete

303

Very poor

3% Complete

192

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    Round Indicators
    Adam K 09/21/2017 Couples

    “Good & Bad”

    Ok I’ll separate this review into simple good bad categories - Good - Staff Choice of food Weather Cleanliness Drink options Clean rooms Spacious rooms Bad - Smoking, there is a lot of smoking all over the hotel (except indoors). As non smokers it really has put a damper on an otherwise enjoyable holiday. If you don’t want the smell of constant smoke whilst trying to enjoy your food or laying by the pool then this hotel isn’t for you Entertainment - very basic, generic Eurovision kind of tribute acts in the evening. Me and my GF ended up every night having a few drinks then going back to our room To be honest those are the only two real bad points which I can bring up which other reviews might not have touched on.
    Round Indicators
    Z2554GElucyt Stoke-on-Trent, United Kingdom. 09/20/2017 Couples

    “Couples holiday”

    Keeping this short and sweet - we enjoyed the wide selection of food on offer at the Mimosa restaurant and were pleased with the drink options. We felt there could have been more drink options offered under all inclusive. The snack bar was good and offered an afternoon snack - particularly enjoyed the cookies! Sadly the hot drinks machines in the corner cafe broke during our stay - which was a shame as we tended to get a hot drink or two there every day - no alternative was put in place while it was fixed. Very much enjoyed the mini golf - a fun afternoon break. Beds in a double room are singles pushed together with separate sheets, so couldn't cuddle sadly! The pools are great as was the entertainment. Felt somewhat ignored at reception on check in. Stood for a while having filled in our details while the reception staff chatted in front of us - wasn't a very good first impression - however other members of the reception staff were very helpful at other points of the holiday! The restaurant staff are very hard working and always lovely! Very impressed with the chefs' attitude to their work and waiter's and waitresses efficiency - they never stop!! Resort was always kept very very clean. Overall, for us it was a wonderful holiday and we really enjoyed our time at Jandia Mar. The negatives mentioned above by no means ruined our time there or our experience of the resort - just simply feel that they are things that could be done better in the future!
    Round Indicators
    sonoco91228 Derby, United Kingdom. 09/20/2017 Couples

    “The hotel wasn't to bad”

    The room wasn't to bad the pool area was good no problem with sunbed the snack bar was ok.the animation team was very good worked very hard.BUT the dinning room was a joke if you came in 15 minutes after start food was starting to cool hot plate not on.you were struggling to get a table that was set you would have to Chase round for a glass or cutlery food dishes could be left empty for 10 minutes before being reflled from what I saw to many chiefs not enough Indians this hotel is not what I expected from a barcelo hotel
    Round Indicators
    kavanaghr2017 09/19/2017 Couples

    “Very good :)”

    We recently stayed in this hotel and we were very impressed with the overal quality. The only downfall I would say about this hotel is the fact there are no umbrellas around the pool, there are some sunbeds covered by the wooden shelters however these were mainly taken by those with young children who needed to be in the shade. I felt that by not having umbrellas it meant that you were either in the shade or the sun all day and you were not able to just be in the shade when you felt needed for a short amount of time. All the staff were friendly and helpful and the entire hotel was clean. The food choice was excellent at all meal times but as most buffets I sometimes felt it wasn't very warm. Overall we had a lovely week away :)

    OccidentalJM, Guest Experience Management at Occidental Jandia Mar, responded to this review
     Dear Guest, We would like to thank you for your preference in selecting our Occidental Jandía Mar hotel for your holidays in Fuerteventura, as well as for taking the time to tell us about your recent experience among us. In connection with your remarks regarding the shades around our pools we would like to add that due to the windy climate of Fuerteventura and the location of our hotel we can not leave umbrellas around the pool for safety reasons. Nevertheless we have taken into account your comments for our future improvements. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming always. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Guest Experience Management

    Round Indicators
    wheatcroft28 Warwick, United Kingdom. 09/19/2017 Couples

    “Restaurant”

    Brilliant hotel, friendly staff, beautiful surroundings,very clean,beautiful pools, BUT the hot food let them down. Selection of food was good but NONE of the hot meals were hot, some not even warm. Such a shame.

    OccidentalJM, Guest Experience Management at Occidental Jandia Mar, responded to this review
     Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist to keep on improving the quality of our services for our valued guests. We would like to kindly add to your remarks in connection with your culinary experience that all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Furthermore, we provide hot plates and microwave oven. We also offer every day as show cooking each station several main courses and the chef’s specialities, every night our chefs prepare grilled meat on our terrace and in the main dining hall the most delicious international and local dishes. Nevertheless, please rest assured that your comments will be shared with the team to improve the culinary experience of our future guests. On the other hand, we are grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Guest Experience Management

    EVALUATION

    Round Indicators

    • september 21 2017
    • Couples

    Adam K

    “Good & Bad”


    Ok I’ll separate this review into simple good bad categories - Good - Staff Choice of food Weather Cleanliness Drink options Clean rooms Spacious rooms Bad - Smoking, there is a lot of smoking all over the hotel (except indoors). As non smokers it really has put a damper on an otherwise enjoyable holiday. If you don’t want the smell of constant smoke whilst trying to enjoy your food or laying by the pool then this hotel isn’t for you Entertainment - very basic, generic Eurovision kind of tribute acts in the evening. Me and my GF ended up every night having a few drinks then going back to our room To be honest those are the only two real bad points which I can bring up which other reviews might not have touched on.


    EVALUATION

    Round Indicators

    • september 20 2017
    • Stoke-on-Trent, United Kingdom
    • Couples

    Z2554GElucyt

    “Couples holiday”


    Keeping this short and sweet - we enjoyed the wide selection of food on offer at the Mimosa restaurant and were pleased with the drink options. We felt there could have been more drink options offered under all inclusive. The snack bar was good and offered an afternoon snack - particularly enjoyed the cookies! Sadly the hot drinks machines in the corner cafe broke during our stay - which was a shame as we tended to get a hot drink or two there every day - no alternative was put in place while it was fixed. Very much enjoyed the mini golf - a fun afternoon break. Beds in a double room are singles pushed together with separate sheets, so couldn't cuddle sadly! The pools are great as was the entertainment. Felt somewhat ignored at reception on check in. Stood for a while having filled in our details while the reception staff chatted in front of us - wasn't a very good first impression - however other members of the reception staff were very helpful at other points of the holiday! The restaurant staff are very hard working and always lovely! Very impressed with the chefs' attitude to their work and waiter's and waitresses efficiency - they never stop!! Resort was always kept very very clean. Overall, for us it was a wonderful holiday and we really enjoyed our time at Jandia Mar. The negatives mentioned above by no means ruined our time there or our experience of the resort - just simply feel that they are things that could be done better in the future!


    EVALUATION

    Round Indicators

    • september 20 2017
    • Derby, United Kingdom
    • Couples

    sonoco91228

    “The hotel wasn't to bad”


    The room wasn't to bad the pool area was good no problem with sunbed the snack bar was ok.the animation team was very good worked very hard.BUT the dinning room was a joke if you came in 15 minutes after start food was starting to cool hot plate not on.you were struggling to get a table that was set you would have to Chase round for a glass or cutlery food dishes could be left empty for 10 minutes before being reflled from what I saw to many chiefs not enough Indians this hotel is not what I expected from a barcelo hotel


    EVALUATION

    Round Indicators

    • september 19 2017
    • Couples

    kavanaghr2017

    “Very good :)”


    We recently stayed in this hotel and we were very impressed with the overal quality. The only downfall I would say about this hotel is the fact there are no umbrellas around the pool, there are some sunbeds covered by the wooden shelters however these were mainly taken by those with young children who needed to be in the shade. I felt that by not having umbrellas it meant that you were either in the shade or the sun all day and you were not able to just be in the shade when you felt needed for a short amount of time. All the staff were friendly and helpful and the entire hotel was clean. The food choice was excellent at all meal times but as most buffets I sometimes felt it wasn't very warm. Overall we had a lovely week away :)


    OccidentalJM, Guest Experience Management at Occidental Jandia Mar, responded to this review
    Dear Guest, We would like to thank you for your preference in selecting our Occidental Jandía Mar hotel for your holidays in Fuerteventura, as well as for taking the time to tell us about your recent experience among us. In connection with your remarks regarding the shades around our pools we would like to add that due to the windy climate of Fuerteventura and the location of our hotel we can not leave umbrellas around the pool for safety reasons. Nevertheless we have taken into account your comments for our future improvements. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming always. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Guest Experience Management

    EVALUATION

    Round Indicators

    • september 19 2017
    • Warwick, United Kingdom
    • Couples

    wheatcroft28

    “Restaurant”


    Brilliant hotel, friendly staff, beautiful surroundings,very clean,beautiful pools, BUT the hot food let them down. Selection of food was good but NONE of the hot meals were hot, some not even warm. Such a shame.


    OccidentalJM, Guest Experience Management at Occidental Jandia Mar, responded to this review
    Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist to keep on improving the quality of our services for our valued guests. We would like to kindly add to your remarks in connection with your culinary experience that all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Furthermore, we provide hot plates and microwave oven. We also offer every day as show cooking each station several main courses and the chef’s specialities, every night our chefs prepare grilled meat on our terrace and in the main dining hall the most delicious international and local dishes. Nevertheless, please rest assured that your comments will be shared with the team to improve the culinary experience of our future guests. On the other hand, we are grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind regards, Guest Experience Management

    Barceló Jandía Mar  Hotel Family Room

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