Views of Barceló Jandía Mar  Hotel Complex

Occidental Jandía Mar

Texto: 37570 Opposite Jandía beach, it boasts a large wellness centre and a wide range of sports activities. C/ Playa del Jable s/n. Barranco de Vinamar | 35625 Jandía, Pájara (Fuerteventura)
+34 928 54 65 00 +34 928 542 570
Occidental Jandía Mar Texto: 37570 4 out of 5 based on 4415 ratings. 4415 user reviews.
Occidental Jandía Mar reviewed by Rares M on . Great holiday Overall very good holiday. Very clean hotel, friendly staff, very good facilities, large pools. Good daytime and nighttime entertainment. Also kids club was very good. Th dress code for dinner drove... Rating: 4
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Occidental Jandía Mar

C/ Playa del Jable s/n. Barranco de Vinamar   35625 Jandía, Pájara (Fuerteventura)  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

Premios y Reconocimientos Premios y reconocimientos

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 4407 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

1478

Very good

39% Complete

1745

Average

17% Complete

764

Poor

5% Complete

255

Very poor

3% Complete

165

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    Round Indicators
    Claire H Birmingham, United Kingdom. 04/20/2017 Family

    “Excellent family holiday”

    Very large hotel ,family friendly, good choice of food something for everyone could be hotter although microwave provided,room clean and very generous size could do with a line of some sort to dry costume trunks etc outside only downside is on a very steep hill good exercise if you go to shopping centre down bottom not good for people not fit and inactive shop in hotel didn't sell any newspapers so had to go to shop everyday I'm sure they would sell them no problem in hotel shop but I would definitely recommend this hotel clean and of very good standard
    Round Indicators
    pmtmad Ayrshire. 04/19/2017 Family

    “Weather fab shame about hotel ”

    We just returned from a week at this hotel, fab weather but hotel for me wasn't what I expected. Rooms are a little dated and need some attention, towels you pay a 10€deposit for then 2€ if you wish to change them. Only 5 cocktails on the AI list which were so so, drinks are self service using small plastic cups. The room Safe you require to pay for. Dining area is big, staff were running around trying to keep up with the demand for tables. Food was ok you could always find something but there was a language barrier when trying to ask for gluten free items. They did not understand what I was saying. Shops at bottom of hill were ok and a further 10/15 min walk into town was lovely. The Barcelo + system is when you pay extra over and above the AI you get premium drinks and better service, sorry I felt everyone should get a 5* service. They even have a cordoned off area! Gym is limited not a lot in it, indoor pool you need to pay extra for. We ate out a few nights in town it's only 4€ back by taxi. We tried to get into la bodega restaurant However it was always full so book in advance. The animation team make this hotel, they interact well with guests. Lots for children to do, so your kids will love it. Overall for me I think this hotel could be so much more, it's needing some updates

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We understand reading your review that apprently you were not properly informed about your All Inclusive type of meal plan upon reservation and would like to take the opportunity to point out that,as reported on our website, the All Inclusive is related to drinks, meals , snacks and the entertainment program; the room safes, the parking and the Spa are reported to be available against an extra charge. The beach towels are also free of charge the only we ask is 10€ deposit per towel that we return upon check out. Also we recommend you for another occasion when making reservation to our hotel to visit our website for further information regarding our Barceló + service as it includes the Deluxe Sea View rooms and additional services. We were very saddened to read your disappointment with the dining experiences, at Occidental we know that meals are an important aspect of our guests' overall holiday experience and our Executive Chefs follow a two weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements including gluten free diet as well and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your remarks with our team. On the other hand we thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Once again, many thanks for your help to get to know the points where we can still improve the experiences, we took good note of your remarks also about the rooms and we truly hope to have the opportunity to welcome you back on your next visit to Jandía and show you our improvements. Kind regards, Zsofia Berta Guest Experience Manager

    Round Indicators
    180smurf 04/19/2017 Family

    “Fantastic Hotel ”

    Booked the hotel last minute, and can honestly say how impressed we are with the facilities within the hotel. There is a good variety of food for all people, including the children at evening meals. The animation team do a great job with their activities throughout the day, and the kids club gives the parents that little break too. The only disappointment is the shop inside the hotel doesn't sell any newspapers or magazines, and for this it's a good 10/15 minute walk to the supermarkets. Would recommend hiring a car from the airport as the hotel is about 1hr and 10 minutes drive with the drive being very straight forward. We're already looking at booking here again for our next holiday hopefully in the summer.

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates for adults and children, we are therefore very pleased that we could satisfy yours. We thank you for your very kind words about our entertainment team and miniclub, as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards from Jandia, Giulia Virtú Guest Experience Manager

    Round Indicators
    frederikkeh747 Aarhus, Denmark. 04/18/2017 Family

    “Wonderful place to enjoy a family vaca”

    Perfect place for relaxation by the pool with a drink in your hand or family fun with the activities organized by the hotels staff. The staff is really kind and all speak English. The bartenders and waiters are cheerful and effective.

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Frederik, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. First and foremost we are glad you enjoyed the beauty of our pool area as you have found it comfortable and relaxing at the same time. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards from Jandia, Giulia Virtú Guest Experience Manager

    Round Indicators
    Valentina J London, United Kingdom. 04/18/2017 Family

    “Good place for families but they need to improve food quality”

    Location was very convenient for the beach if you don't mind the hill. The beach is beautiful, with emerald green crystal clear water. There are shops & bars nearby but no real nightlife scene (it's a family oriented resort). Entertainment staff at the hotel work hard & do a good job generally speaking. Kids club is a bonus - my son really liked it. I personally loved the pool/sea view & heated swimming pool. The only disappointment was the food. We stayed at much better Barcelo hotels labelled as 4 stars. Also all inclusive is limited (e.g. No drinks after 11pm, a la carte isn't included etc), so do check this in advance.

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Valentina, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We have also taken good note of your remarks on the dining expériences and sincerely lament reading that we fell short of your culinary expectations on this occasion, although I would like to take the opportunity to point out that our Executive Chefs follow a two weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your critics with our team. Please receive our most sincere apologies for failing to meet your expectation regarding our all inclusive service. We understand reading your review that apprently you were not properly informed about your All Inclusive type of meal plan upon reservation and would like to take the opportunity to point out that,as reported on our website, the All Inclusive is related to drinks, meals , snacks in the Buffet Restaurant, Snack Bar and Bars and the entertainment program; the room safes, the parking and the Spa are reported to be available against an extra charge. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Fuerteventura and we would like to highlighting that our Hotel provides also a free shuttle bus from to hotel to the beach and from the beach to the hotel everyday as well as all our guests can enjoy the beautiful beach of Jandia. Furthermore, we are really pleased to hear what a wonderful time your son had thanks to the dedication and care of our professional entertaining team at Occidental we believe that the real holiday feeling goes hand in hand with good fun and entertaining sport and leisure activities, it is therefore a great reward to hear that our little guests took some unforgettable memories of their stay among us. We are also very pleased to read your complete satisfaction with the view of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Giulia Virtú Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 20 2017
    • Birmingham, United Kingdom
    • Family

    Claire H

    “Excellent family holiday”


    Very large hotel ,family friendly, good choice of food something for everyone could be hotter although microwave provided,room clean and very generous size could do with a line of some sort to dry costume trunks etc outside only downside is on a very steep hill good exercise if you go to shopping centre down bottom not good for people not fit and inactive shop in hotel didn't sell any newspapers so had to go to shop everyday I'm sure they would sell them no problem in hotel shop but I would definitely recommend this hotel clean and of very good standard


    EVALUATION

    Round Indicators

    • april 19 2017
    • Ayrshire
    • Family

    pmtmad

    “Weather fab shame about hotel ”


    We just returned from a week at this hotel, fab weather but hotel for me wasn't what I expected. Rooms are a little dated and need some attention, towels you pay a 10€deposit for then 2€ if you wish to change them. Only 5 cocktails on the AI list which were so so, drinks are self service using small plastic cups. The room Safe you require to pay for. Dining area is big, staff were running around trying to keep up with the demand for tables. Food was ok you could always find something but there was a language barrier when trying to ask for gluten free items. They did not understand what I was saying. Shops at bottom of hill were ok and a further 10/15 min walk into town was lovely. The Barcelo + system is when you pay extra over and above the AI you get premium drinks and better service, sorry I felt everyone should get a 5* service. They even have a cordoned off area! Gym is limited not a lot in it, indoor pool you need to pay extra for. We ate out a few nights in town it's only 4€ back by taxi. We tried to get into la bodega restaurant However it was always full so book in advance. The animation team make this hotel, they interact well with guests. Lots for children to do, so your kids will love it. Overall for me I think this hotel could be so much more, it's needing some updates


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We understand reading your review that apprently you were not properly informed about your All Inclusive type of meal plan upon reservation and would like to take the opportunity to point out that,as reported on our website, the All Inclusive is related to drinks, meals , snacks and the entertainment program; the room safes, the parking and the Spa are reported to be available against an extra charge. The beach towels are also free of charge the only we ask is 10€ deposit per towel that we return upon check out. Also we recommend you for another occasion when making reservation to our hotel to visit our website for further information regarding our Barceló + service as it includes the Deluxe Sea View rooms and additional services. We were very saddened to read your disappointment with the dining experiences, at Occidental we know that meals are an important aspect of our guests' overall holiday experience and our Executive Chefs follow a two weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements including gluten free diet as well and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your remarks with our team. On the other hand we thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Once again, many thanks for your help to get to know the points where we can still improve the experiences, we took good note of your remarks also about the rooms and we truly hope to have the opportunity to welcome you back on your next visit to Jandía and show you our improvements. Kind regards, Zsofia Berta Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 19 2017
    • Family

    180smurf

    “Fantastic Hotel ”


    Booked the hotel last minute, and can honestly say how impressed we are with the facilities within the hotel. There is a good variety of food for all people, including the children at evening meals. The animation team do a great job with their activities throughout the day, and the kids club gives the parents that little break too. The only disappointment is the shop inside the hotel doesn't sell any newspapers or magazines, and for this it's a good 10/15 minute walk to the supermarkets. Would recommend hiring a car from the airport as the hotel is about 1hr and 10 minutes drive with the drive being very straight forward. We're already looking at booking here again for our next holiday hopefully in the summer.


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear Guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates for adults and children, we are therefore very pleased that we could satisfy yours. We thank you for your very kind words about our entertainment team and miniclub, as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards from Jandia, Giulia Virtú Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 18 2017
    • Aarhus, Denmark
    • Family

    frederikkeh747

    “Wonderful place to enjoy a family vaca”


    Perfect place for relaxation by the pool with a drink in your hand or family fun with the activities organized by the hotels staff. The staff is really kind and all speak English. The bartenders and waiters are cheerful and effective.


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear Frederik, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. First and foremost we are glad you enjoyed the beauty of our pool area as you have found it comfortable and relaxing at the same time. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards from Jandia, Giulia Virtú Guest Experience Manager

    EVALUATION

    Round Indicators

    • april 18 2017
    • London, United Kingdom
    • Family

    Valentina J

    “Good place for families but they need to improve food quality”


    Location was very convenient for the beach if you don't mind the hill. The beach is beautiful, with emerald green crystal clear water. There are shops & bars nearby but no real nightlife scene (it's a family oriented resort). Entertainment staff at the hotel work hard & do a good job generally speaking. Kids club is a bonus - my son really liked it. I personally loved the pool/sea view & heated swimming pool. The only disappointment was the food. We stayed at much better Barcelo hotels labelled as 4 stars. Also all inclusive is limited (e.g. No drinks after 11pm, a la carte isn't included etc), so do check this in advance.


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear Valentina, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. We have also taken good note of your remarks on the dining expériences and sincerely lament reading that we fell short of your culinary expectations on this occasion, although I would like to take the opportunity to point out that our Executive Chefs follow a two weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your critics with our team. Please receive our most sincere apologies for failing to meet your expectation regarding our all inclusive service. We understand reading your review that apprently you were not properly informed about your All Inclusive type of meal plan upon reservation and would like to take the opportunity to point out that,as reported on our website, the All Inclusive is related to drinks, meals , snacks in the Buffet Restaurant, Snack Bar and Bars and the entertainment program; the room safes, the parking and the Spa are reported to be available against an extra charge. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Fuerteventura and we would like to highlighting that our Hotel provides also a free shuttle bus from to hotel to the beach and from the beach to the hotel everyday as well as all our guests can enjoy the beautiful beach of Jandia. Furthermore, we are really pleased to hear what a wonderful time your son had thanks to the dedication and care of our professional entertaining team at Occidental we believe that the real holiday feeling goes hand in hand with good fun and entertaining sport and leisure activities, it is therefore a great reward to hear that our little guests took some unforgettable memories of their stay among us. We are also very pleased to read your complete satisfaction with the view of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Giulia Virtú Guest Experience Manager

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