Views of Barceló Jandía Mar  Hotel Complex

Occidental Jandía Mar

Texto: 37570 Opposite Jandía beach, it boasts a large wellness centre and a wide range of sports activities. Playa del Jable s/n. Barranco de Vinamar | 35625 | Jandía, Pájara (Fuerteventura) | Islas Canarias | España
+34 928 54 65 00 +34 928 542 570
Occidental Jandía Mar Texto: 37570 4 out of 5 based on 5623 ratings. 5623 user reviews.
Occidental Jandía Mar reviewed by Q8019YRmartinm on . Rooms Spacious rooms with comfy beds for a good nights sleep, large bathroom with bath and powerful shower.Only problem is there isn't a kettle in room so if you are away from main building it's a long way... Rating: 4
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Occidental Jandía Mar

Playa del Jable s/n. Barranco de Vinamar   35625   Jandía, Pájara (Fuerteventura)   Islas Canarias   España  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 5679 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

1929

Very good

38% Complete

2205

Average

17% Complete

979

Poor

6% Complete

344

Very poor

3% Complete

224

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    tyhckerom Malmo, Sweden. 02/22/2018 Family

    “A hotel with everything you could wish for”

    If you are looking for a hotel with great staff and friendly atmosphere this is the place to stay! The hotel management have paid minute attention to details. For example they provide transfer to/from the beach, there is a play area for kids in the lobby, towels and water in the gym which is well equipped and free of charge for the guests to use, a cafe corner with hot drinks available throughout the day..etc. The only downside is that you can hear your neighbours as clearly as if they were in the same room.
    Round Indicators
    Sarahf4ce Wakefield, United Kingdom. 02/22/2018 Family

    “Great holiday”

    I've just stopped here with my partner and 6 year old daughter for a week in February. The hotel is large, bit of walking about and steps depending on where your room is, but not a problem for us. Bedrooms clean and big with a nice quiet patio area. When previous reviews mention the hill from the hotel, it is not an exaggeration, it is very steep. There is a free shuttle bus 3 times there and back a day, but there wasn't much down the hill anyway, few shops, eurospa, hiperdino and a gigantic beach, which is very pretty, minus the nudists. There is also a free bus to the Oasis Park zoo which was a very good day out, it costs €33 for adults and €19.50 for kids, only thing was we paid a deposit at the hotel for a slip for tickets in advance which made absolutely no difference in time entering the park or price, so bit pointless. We also played the mini golf which was good, lovely mountain and sea views as well whilst playing. That is €5 per adult, €2.50 for children, payable in the hotel reception and the 18 holes are just outside the front doors. Food was mostly good, no temperature complaints, breakfast was cold cuts, breads, pastries, cereals, fruit, crepes, churros, yoghurts, and standard European cooked breakfasts. Oh and a bottle of cava if you fancy it 🥂 Dinners we mostly gave a miss because it wasn't great, but the snack back open 12-6pm was always good hot dogs, burgers, toasties, chips etc. Evening meals were hit and miss but had some good themes i.e Spanish, Arab (donner kebabs and then caramel ice cream that night!!) Mexican, Indian, Asian (duck breast- amazing) so always something different, but always pasta, pizza, meats and veg otherwise. Desserts mostly the same funny cakes and what not. The kids buffet was always terrible, always unreplenished and rubbish, i went over one night and the plug for the heated lights was on fire. Concerning to say the least. Evening entertainment was pretty okay, but on too late with our daughter so didn't always go. Self service drinks is always a winner, beer, wines, sangria, and all the pops. Cocktails were nice too, the menu is quite large but a lot have supplements payable which is wrong for all inclusive considering the choices left. Luckily we're not short of choices as to what we like. Also enjoyed the cocktail of the day each night, something different to try, i like that. Overall our holiday was really great, with just a few niggles such as the paper thin walls, lack of music by the pools (pools themselves lovely and always spaces around) But nice place for a relax, and we got very lucky with the weather it was beautiful 95% of the week, with just a little cloudiness and breeze for the 5%. Our hotel transfer was an hour and 10 minutes, with nice views on the drive, so couldn't whinge.

    OccidentalJM, Director de Relaciones con Clientes at Occidental Jandia Mar, responded to this review
     Dear Guest: Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Jandia Mar. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We were very saddened to read your disappointment with the childrens choices in the restauran, at Barceló we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect that you have mentioned. On the other hand, we greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards Guest Experience

    Round Indicators
    kachkis Vilnius, Lithuania. 02/20/2018 Family

    “A family orientated hotel which is busy in a low season”

    We took the AI holiday package and our choice for the hotel was based it's orientation for family. Even it was low season (February) - there were plenty of activities for all. The animators were great - games (inside and outside), kids club, evening entertainment. Everyday it was lovely job done by those young people! The room has enough space for double bed and additional one. The bathroom with a bath, rain-shower, bidet and plenty of towels was very comfortable. We didn't try SPA zone with indoor pool. We were OK with the outside one which was heated and good to enjoy water after being a while in a sunshine. Food was good. Plenty of options during the day. Same breakfast and snacks but quiet good variety to mix on different days. There were some difficulties to find a table for dinner. Even the hotel tried to solve this by grouping all to 3 groups... and were running around to take-off used plates and etc. - simply the restaurant area is too small and number of tables is too low. Staff members in the hotel were nice and smiling a lot. The bartenders did a good job by preparing nice coctails. There were queues during peak hours. Once again - too many people or too small lounge zone. And it was so strange to have TV screen and a piano in the same zone. People drinking and enjoying piano music while somebody cheering because of football just 5 meters away... Need to think about separated zones or different hours for piano music. Another annoying thing was smoking. People were doing that in front of outside theatre scene. And the problem is that other are eating there... and kids running around. Not sure if should be special zones for smoking or that activity limited in some other way. The shuttle bus to the beach is very limited. Only 3 times a day. And the going on foot is challenging. At least a way back to hotel (because of hill).

    OccidentalJM, Director de Relaciones con Clientes at Occidental Jandia Mar, responded to this review
     Dear Guest: Thank you for your insights following your recent visit to our Occidental Jandia Mar Hotel. We always look for ways to improve and your comments are crucial to our future success. First of all we want you to know that we do empathize with you regarding our smoking guests, however we would like to inform you that we must adhere to Spanish law which entitles guests to smoke anywhere outside on our hotels premises apart from near children´s play areas and we apologize for any inconvenience this caused you. However, we promise to be more vigilant with guests ignoring the designated no smoking areas. We took good note of your remarks on the queues at the show cooking stand and regret the inconveniences you expérienced, the food being cooked to order, unfortunately during the peak season a little wait has to be taken into account. Finally, we would like to thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Guest Experience

    Round Indicators
    Dominika G 02/20/2018 Friends getaway

    “Winter break”

    Room - clean and spacious Food - varied and good quality (themed cuisine everyday, fresh juice every morning) Pools - quite big, one heated Animation - night performances, music and games during the day (great animation team, 5 stars for Bene!) To sum up I really enjoyed the stay, food was good, everything was clean and staff was very kind. I highly recommend this hotel!

    OccidentalJM, Director de Relaciones con Clientes at Occidental Jandia Mar, responded to this review
     Dear Guest: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards Guest Experience

    Round Indicators
    Dave B 02/20/2018 Family

    “Good, but needs some small tweaks!”

    I don't think I've ever seen such a mixed bag of reviews on TA, so hopefully this review of the Occidental Jandia Mar gives you some idea of what to expect. If you've booked a holiday here and are now worrying that you've made a huge mistake, don't panic, it's really not that bad. Although, there are things the Jandia Mar could do to improve the hotel. Here's my 50 pence worth on the resort and also the 'hot topic' of conversation (see what I did there) - the food. Okay firstly, the transfer! Yeah, I'm afraid to say it'll be 90 MINUTES minimum (possibly slightly longer depending on traffic and the speed of your driver (Ours was driving like he'd stole the bus). On the return to the airport we were 1 hour 50 minutes. Check-in could be doing with a few improvements. It's as slow as a week in the jail. The majority of the passengers on our bus got off at Jandia Mar so our wait to get checked-in was about 45 minutes. 2 people at the check-in desk just aren’t enough when a large group of people arrive - perhaps the hotel could check how many people are arriving each day in advance? Then they could be staffed appropriately. If you're at the front of the queue when you arrive then I'm sure you'll have no gripes about check-in, unfortunately we weren't and it felt like such a long wait after a really long transfer from the airport. The hotel and grounds are much larger than I expected, so people who have mobility issues would probably be better requesting a room in advance, by email if you have it. We were on the 4th floor and were in the same building as the reception, buffet restaurant etc and it was great. Really minimal amounts of walking to get to the main areas of the hotel. The other rooms are in separate buildings and can be a small walk away (5 mins). But if you're fit and have no issues walking, these rooms will be no problem for you. The rooms themselves are spacious and very clean. They had everything we needed including fridge, hairdryer, safe (this is an extra 3 Euros per day), large screen TV (not many English channels, but had usb/hdmi ports if you bring movies etc). The bathroom was a great size and the shower was amazing! They also provided shower gel/shampoo. The beds are REALLY comfy! I slept fantastic every night. Unfortunately the weather was terrible when we were here (6th-13th Feb) and the rooms were a bit cold at night. The rooms have air conditioning, but unfortunately the heating part of the A/C does not work in ANY of the rooms. Seems kind of pointless having it if it doesn't work, but I suppose they don't usually need it. We requested blankets from reception and it did the job for the nights that were colder. There's a maids service every day if you'd like it, just put the little card they provide on your door and they'll know to tidy your room, make the beds, replace towels/toilet rolls etc They also left a big bottle of water which was really handy - fantastic job from the staff on that side of things. There’s also free WiFi in the hotel, both at the Reception and also WiFi in the rooms themselves. It was pretty good for the most part, but the buffet Restaurant seemed to be a bit of a dead spot in terms of mobile reception or WiFi. We used the WiFi most nights to watch some Netflix etc on our iPad/tablet. One thing that did surprise me at Jandia Mar was the level of English the staff spoke. On the few occasions we asked for advice or information they really struggled to understand what we were asking. This included reception staff, maids and bar/restaurant staff. I've stayed at many 4 star hotels throughout Spain and never really met much of a language barrier, as the staff were all usually multi-lingual, but some of the staff at Jandia Mar did seem to struggle. Not all of them, but quite a few. The pools are of a decent size, but at this time of year (Feb) they aren't the warmest, even the heated pool was fairly empty if the sun wasn’t out. Plenty of sun-loungers to pick from around the pool, so no need to get up at the crack of dawn to fight for a bed. That was a nice change from a few places I've been in Spain. It's a fairly windy island, so be prepared for a bit of a breeze whilst sitting by the pool. There are snack bars located around the pool area, all with self-serve soft drinks and one with self-serve beer & wine. There's usually a barman at each pool bar to serve stronger/fancier drinks. I did feel having to pay extra to use the spa facilities was a bit of a joke, I mean, if it’s supposed to be 4 star you would think they’d allow you access to the Jacuzzi etc without having to pay extra. Ok, now the biggie - THE FOOD. I had absolutely no problems with the quality of the food, and it was usually something different on offer each day. Some nights had a theme and some nights were just a mixture of everything. But even on the themed nights there was the usual pasta, pizza, cooked meats, chips, potatoes, salad etc. BREAKFAST: Probably the most chaotic of the 3 sittings, if you venture down after 9am. We had to wait on tables being cleared every day, and when they did clear the table it was like they were doing you a massive favour. Cracking a smile wouldn't hurt. The options at breakfast were fairly varied, from cooked breakfast, cereal, fruit, pastries, bread/toast, meats and cheeses. LUNCH: Not as chaotic in terms of getting a table, but the options available were a bit repetitive. We ended up eating at the poolside snack bar after a few days just so we weren't eating the same stuff every day. But again, can’t complain about the quality of the food. DINNER: My advice would be to request an early sitting (there are 3 dinner sittings), ours was 6pm-7pm. The middle sitting (7-8) was a bit shambolic with the amount of people, and queuing became a bit of an issue. We felt the early sitting was slightly quieter. The food on offer is absolutely fine, with a different theme most nights (Indian, Mexican, Asian, Canaries etc) and there’s loads to choose from. FOOD TEMPERATURE: Okay, so a lot of people commenting on this but I have to say there's really not much can be done. The food isn't red-hot, but it's never going to be in an all inclusive buffet. The dishes/trays the food is placed in all have heating plates underneath, have lids or are in a Bain Marie. The issue is the lids are constantly taken off with people putting food on their plates, so the heat is constantly escaping from the dishes/trays. Also, be careful where you sit in the dining hall as there are many tables with air conditioning vents right above them and will cool your food quicker. Although the food isn't roasting it's still completely suitable for eating at this temperature, I ate all different kinds of food throughout my week there and had no issues with feeling unwell etc One thing I did find annoying was where things were situated in the restaurant, like not having milk next to the tea/coffee machines?!? Or having the cereal bowls in a completely different part of the restaurant from the cereal and milk?!? But it doesn’t end there. The main room used for entertainment/kids disco has no bar next to it? If you want a drink you have to go up 2 flights of stairs to go the bar or self-serve?!? They did have a ‘Cocktail of the Day’ stand outside the entertainment room, but if you’re not into cocktails then it’s up the stairs you go. The animation team do a great job with the kids, especially the mini-disco in the evening. They really go for it and my daughter really loved going at night. The adult entertainment is as you’d expect in these types of hotels, a real mixed bag. Some of the entertainment was watchable, other nights we just called it a night and headed back to the room. The types of entertainment on offer when we were there was Abba, Broadway Show, Magician, Flamenco Dancing, rock covers band.....you get the idea. The only thing about the Jandia Mar is there isn’t a massive amount to do around the hotel. You can walk down the hill to the beach (about 10 minutes walk) or down the hill you will also find a few shops and a Burger King. If you continue along that same road you will eventually come to a longer strip of shops, including a supermarket, perfume shop, clothes shop, cafes and the usual Spanish type gift shops. We wandered along here a couple of times, but once you’ve been there’s not much else to do. There is also a shuttle bus from the hotel (3 times a day) that will take you down the hill and back again. Overall, this isn’t a bad hotel at all; in my honest opinion it’s an excellent 3 star hotel. With a few tweaks here and there, though, it could easily become a 4 star, in my opinion.

    EVALUATION

    Round Indicators

    • february 22 2018
    • Malmo, Sweden
    • Family

    tyhckerom

    “A hotel with everything you could wish for”


    If you are looking for a hotel with great staff and friendly atmosphere this is the place to stay! The hotel management have paid minute attention to details. For example they provide transfer to/from the beach, there is a play area for kids in the lobby, towels and water in the gym which is well equipped and free of charge for the guests to use, a cafe corner with hot drinks available throughout the day..etc. The only downside is that you can hear your neighbours as clearly as if they were in the same room.


    EVALUATION

    Round Indicators

    • february 22 2018
    • Wakefield, United Kingdom
    • Family

    Sarahf4ce

    “Great holiday”


    I've just stopped here with my partner and 6 year old daughter for a week in February. The hotel is large, bit of walking about and steps depending on where your room is, but not a problem for us. Bedrooms clean and big with a nice quiet patio area. When previous reviews mention the hill from the hotel, it is not an exaggeration, it is very steep. There is a free shuttle bus 3 times there and back a day, but there wasn't much down the hill anyway, few shops, eurospa, hiperdino and a gigantic beach, which is very pretty, minus the nudists. There is also a free bus to the Oasis Park zoo which was a very good day out, it costs €33 for adults and €19.50 for kids, only thing was we paid a deposit at the hotel for a slip for tickets in advance which made absolutely no difference in time entering the park or price, so bit pointless. We also played the mini golf which was good, lovely mountain and sea views as well whilst playing. That is €5 per adult, €2.50 for children, payable in the hotel reception and the 18 holes are just outside the front doors. Food was mostly good, no temperature complaints, breakfast was cold cuts, breads, pastries, cereals, fruit, crepes, churros, yoghurts, and standard European cooked breakfasts. Oh and a bottle of cava if you fancy it 🥂 Dinners we mostly gave a miss because it wasn't great, but the snack back open 12-6pm was always good hot dogs, burgers, toasties, chips etc. Evening meals were hit and miss but had some good themes i.e Spanish, Arab (donner kebabs and then caramel ice cream that night!!) Mexican, Indian, Asian (duck breast- amazing) so always something different, but always pasta, pizza, meats and veg otherwise. Desserts mostly the same funny cakes and what not. The kids buffet was always terrible, always unreplenished and rubbish, i went over one night and the plug for the heated lights was on fire. Concerning to say the least. Evening entertainment was pretty okay, but on too late with our daughter so didn't always go. Self service drinks is always a winner, beer, wines, sangria, and all the pops. Cocktails were nice too, the menu is quite large but a lot have supplements payable which is wrong for all inclusive considering the choices left. Luckily we're not short of choices as to what we like. Also enjoyed the cocktail of the day each night, something different to try, i like that. Overall our holiday was really great, with just a few niggles such as the paper thin walls, lack of music by the pools (pools themselves lovely and always spaces around) But nice place for a relax, and we got very lucky with the weather it was beautiful 95% of the week, with just a little cloudiness and breeze for the 5%. Our hotel transfer was an hour and 10 minutes, with nice views on the drive, so couldn't whinge.


    OccidentalJM, Director de Relaciones con Clientes at Occidental Jandia Mar, responded to this review
    Dear Guest: Thank you very much for the time you spent to share your personal impressions of your stay at our Occidental Jandia Mar. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We were very saddened to read your disappointment with the childrens choices in the restauran, at Barceló we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect that you have mentioned. On the other hand, we greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best Regards Guest Experience

    EVALUATION

    Round Indicators

    • february 20 2018
    • Vilnius, Lithuania
    • Family

    kachkis

    “A family orientated hotel which is busy in a low season”


    We took the AI holiday package and our choice for the hotel was based it's orientation for family. Even it was low season (February) - there were plenty of activities for all. The animators were great - games (inside and outside), kids club, evening entertainment. Everyday it was lovely job done by those young people! The room has enough space for double bed and additional one. The bathroom with a bath, rain-shower, bidet and plenty of towels was very comfortable. We didn't try SPA zone with indoor pool. We were OK with the outside one which was heated and good to enjoy water after being a while in a sunshine. Food was good. Plenty of options during the day. Same breakfast and snacks but quiet good variety to mix on different days. There were some difficulties to find a table for dinner. Even the hotel tried to solve this by grouping all to 3 groups... and were running around to take-off used plates and etc. - simply the restaurant area is too small and number of tables is too low. Staff members in the hotel were nice and smiling a lot. The bartenders did a good job by preparing nice coctails. There were queues during peak hours. Once again - too many people or too small lounge zone. And it was so strange to have TV screen and a piano in the same zone. People drinking and enjoying piano music while somebody cheering because of football just 5 meters away... Need to think about separated zones or different hours for piano music. Another annoying thing was smoking. People were doing that in front of outside theatre scene. And the problem is that other are eating there... and kids running around. Not sure if should be special zones for smoking or that activity limited in some other way. The shuttle bus to the beach is very limited. Only 3 times a day. And the going on foot is challenging. At least a way back to hotel (because of hill).


    OccidentalJM, Director de Relaciones con Clientes at Occidental Jandia Mar, responded to this review
    Dear Guest: Thank you for your insights following your recent visit to our Occidental Jandia Mar Hotel. We always look for ways to improve and your comments are crucial to our future success. First of all we want you to know that we do empathize with you regarding our smoking guests, however we would like to inform you that we must adhere to Spanish law which entitles guests to smoke anywhere outside on our hotels premises apart from near children´s play areas and we apologize for any inconvenience this caused you. However, we promise to be more vigilant with guests ignoring the designated no smoking areas. We took good note of your remarks on the queues at the show cooking stand and regret the inconveniences you expérienced, the food being cooked to order, unfortunately during the peak season a little wait has to be taken into account. Finally, we would like to thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Guest Experience

    EVALUATION

    Round Indicators

    • february 20 2018
    • Friends getaway

    Dominika G

    “Winter break”


    Room - clean and spacious Food - varied and good quality (themed cuisine everyday, fresh juice every morning) Pools - quite big, one heated Animation - night performances, music and games during the day (great animation team, 5 stars for Bene!) To sum up I really enjoyed the stay, food was good, everything was clean and staff was very kind. I highly recommend this hotel!


    OccidentalJM, Director de Relaciones con Clientes at Occidental Jandia Mar, responded to this review
    Dear Guest: Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best Regards Guest Experience

    EVALUATION

    Round Indicators

    • february 20 2018
    • Family

    Dave B

    “Good, but needs some small tweaks!”


    I don't think I've ever seen such a mixed bag of reviews on TA, so hopefully this review of the Occidental Jandia Mar gives you some idea of what to expect. If you've booked a holiday here and are now worrying that you've made a huge mistake, don't panic, it's really not that bad. Although, there are things the Jandia Mar could do to improve the hotel. Here's my 50 pence worth on the resort and also the 'hot topic' of conversation (see what I did there) - the food. Okay firstly, the transfer! Yeah, I'm afraid to say it'll be 90 MINUTES minimum (possibly slightly longer depending on traffic and the speed of your driver (Ours was driving like he'd stole the bus). On the return to the airport we were 1 hour 50 minutes. Check-in could be doing with a few improvements. It's as slow as a week in the jail. The majority of the passengers on our bus got off at Jandia Mar so our wait to get checked-in was about 45 minutes. 2 people at the check-in desk just aren’t enough when a large group of people arrive - perhaps the hotel could check how many people are arriving each day in advance? Then they could be staffed appropriately. If you're at the front of the queue when you arrive then I'm sure you'll have no gripes about check-in, unfortunately we weren't and it felt like such a long wait after a really long transfer from the airport. The hotel and grounds are much larger than I expected, so people who have mobility issues would probably be better requesting a room in advance, by email if you have it. We were on the 4th floor and were in the same building as the reception, buffet restaurant etc and it was great. Really minimal amounts of walking to get to the main areas of the hotel. The other rooms are in separate buildings and can be a small walk away (5 mins). But if you're fit and have no issues walking, these rooms will be no problem for you. The rooms themselves are spacious and very clean. They had everything we needed including fridge, hairdryer, safe (this is an extra 3 Euros per day), large screen TV (not many English channels, but had usb/hdmi ports if you bring movies etc). The bathroom was a great size and the shower was amazing! They also provided shower gel/shampoo. The beds are REALLY comfy! I slept fantastic every night. Unfortunately the weather was terrible when we were here (6th-13th Feb) and the rooms were a bit cold at night. The rooms have air conditioning, but unfortunately the heating part of the A/C does not work in ANY of the rooms. Seems kind of pointless having it if it doesn't work, but I suppose they don't usually need it. We requested blankets from reception and it did the job for the nights that were colder. There's a maids service every day if you'd like it, just put the little card they provide on your door and they'll know to tidy your room, make the beds, replace towels/toilet rolls etc They also left a big bottle of water which was really handy - fantastic job from the staff on that side of things. There’s also free WiFi in the hotel, both at the Reception and also WiFi in the rooms themselves. It was pretty good for the most part, but the buffet Restaurant seemed to be a bit of a dead spot in terms of mobile reception or WiFi. We used the WiFi most nights to watch some Netflix etc on our iPad/tablet. One thing that did surprise me at Jandia Mar was the level of English the staff spoke. On the few occasions we asked for advice or information they really struggled to understand what we were asking. This included reception staff, maids and bar/restaurant staff. I've stayed at many 4 star hotels throughout Spain and never really met much of a language barrier, as the staff were all usually multi-lingual, but some of the staff at Jandia Mar did seem to struggle. Not all of them, but quite a few. The pools are of a decent size, but at this time of year (Feb) they aren't the warmest, even the heated pool was fairly empty if the sun wasn’t out. Plenty of sun-loungers to pick from around the pool, so no need to get up at the crack of dawn to fight for a bed. That was a nice change from a few places I've been in Spain. It's a fairly windy island, so be prepared for a bit of a breeze whilst sitting by the pool. There are snack bars located around the pool area, all with self-serve soft drinks and one with self-serve beer & wine. There's usually a barman at each pool bar to serve stronger/fancier drinks. I did feel having to pay extra to use the spa facilities was a bit of a joke, I mean, if it’s supposed to be 4 star you would think they’d allow you access to the Jacuzzi etc without having to pay extra. Ok, now the biggie - THE FOOD. I had absolutely no problems with the quality of the food, and it was usually something different on offer each day. Some nights had a theme and some nights were just a mixture of everything. But even on the themed nights there was the usual pasta, pizza, cooked meats, chips, potatoes, salad etc. BREAKFAST: Probably the most chaotic of the 3 sittings, if you venture down after 9am. We had to wait on tables being cleared every day, and when they did clear the table it was like they were doing you a massive favour. Cracking a smile wouldn't hurt. The options at breakfast were fairly varied, from cooked breakfast, cereal, fruit, pastries, bread/toast, meats and cheeses. LUNCH: Not as chaotic in terms of getting a table, but the options available were a bit repetitive. We ended up eating at the poolside snack bar after a few days just so we weren't eating the same stuff every day. But again, can’t complain about the quality of the food. DINNER: My advice would be to request an early sitting (there are 3 dinner sittings), ours was 6pm-7pm. The middle sitting (7-8) was a bit shambolic with the amount of people, and queuing became a bit of an issue. We felt the early sitting was slightly quieter. The food on offer is absolutely fine, with a different theme most nights (Indian, Mexican, Asian, Canaries etc) and there’s loads to choose from. FOOD TEMPERATURE: Okay, so a lot of people commenting on this but I have to say there's really not much can be done. The food isn't red-hot, but it's never going to be in an all inclusive buffet. The dishes/trays the food is placed in all have heating plates underneath, have lids or are in a Bain Marie. The issue is the lids are constantly taken off with people putting food on their plates, so the heat is constantly escaping from the dishes/trays. Also, be careful where you sit in the dining hall as there are many tables with air conditioning vents right above them and will cool your food quicker. Although the food isn't roasting it's still completely suitable for eating at this temperature, I ate all different kinds of food throughout my week there and had no issues with feeling unwell etc One thing I did find annoying was where things were situated in the restaurant, like not having milk next to the tea/coffee machines?!? Or having the cereal bowls in a completely different part of the restaurant from the cereal and milk?!? But it doesn’t end there. The main room used for entertainment/kids disco has no bar next to it? If you want a drink you have to go up 2 flights of stairs to go the bar or self-serve?!? They did have a ‘Cocktail of the Day’ stand outside the entertainment room, but if you’re not into cocktails then it’s up the stairs you go. The animation team do a great job with the kids, especially the mini-disco in the evening. They really go for it and my daughter really loved going at night. The adult entertainment is as you’d expect in these types of hotels, a real mixed bag. Some of the entertainment was watchable, other nights we just called it a night and headed back to the room. The types of entertainment on offer when we were there was Abba, Broadway Show, Magician, Flamenco Dancing, rock covers band.....you get the idea. The only thing about the Jandia Mar is there isn’t a massive amount to do around the hotel. You can walk down the hill to the beach (about 10 minutes walk) or down the hill you will also find a few shops and a Burger King. If you continue along that same road you will eventually come to a longer strip of shops, including a supermarket, perfume shop, clothes shop, cafes and the usual Spanish type gift shops. We wandered along here a couple of times, but once you’ve been there’s not much else to do. There is also a shuttle bus from the hotel (3 times a day) that will take you down the hill and back again. Overall, this isn’t a bad hotel at all; in my honest opinion it’s an excellent 3 star hotel. With a few tweaks here and there, though, it could easily become a 4 star, in my opinion.


    Barceló Jandía Mar  Hotel Family Room

    Family life under an all-day sun and the best beaches in Fuerteventura.

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