Views of Barceló Jandía Mar  Hotel Complex

Occidental Jandía Mar

Texto: 37550 Opposite Jandía beach, it boasts a large wellness centre and a wide range of sports activities. C/ Playa del Jable s/n. Barranco de Vinamar | 35625 Jandía, Pájara (Fuerteventura)
+34 928 54 65 00 +34 928 542 570
Occidental Jandía Mar Texto: 37550 4 out of 5 based on 4267 ratings. 4267 user reviews.
Occidental Jandía Mar reviewed by jonathanwhitaker90 on . Barcelo Jandia Mar This hotel is up to the usual standards of a Barcelo (confusingly partly re-badged as an Occidental) and has a number of great features. There are two pools one warm and one very warm which is... Rating: 4
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Occidental Jandía Mar

C/ Playa del Jable s/n. Barranco de Vinamar   35625 Jandía, Pájara (Fuerteventura)  


Places of Interest

84 km Fuerteventura

45 km Las Playitas Golf Course

600 m Jandía beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Jandía Mar

4.0/5 Round Indicators
| 4293 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

33% Complete

1438

Very good

39% Complete

1701

Average

17% Complete

746

Poor

5% Complete

250

Very poor

3% Complete

161

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    Round Indicators
    Charlotte B Bournemouth, United Kingdom. 03/24/2017 Family

    “Good hotel”

    We stayed here for a week, and had a great time (although the weather was a little cloudy -but that obviously can't be helped!!) Rooms were spacious, exceptionally clean (housekeeping work really hard!) And the beds very big and comfortable. Two pools, one heated and one not, so there is something for everyone. Never had to worry about getting a sun bed and no one put out their towels at the crack of dawn to save a seat which was great. Breakfast was a good selection of the usual cold meats, cooked breakfast, Yoghurt, pancakes and pastries etc. Lunch we mostly had at the snack bar which had a good selection of salads, burgers, chips and hot dogs - there was a microwave there as well which was needed most days to give the food a quick reheat but this wasn't a big deal. We ate lunch in the main restaurant on one of the days which again was lovely with pizza, pasta, chips, salad, icecream etc. Dinner was great again fish, meat, veg, soup and salad and much more. In the middle of the restaurant was the "themed" section such as Mexican night, Asian night and others themes. Agree with the other reviews never managed to get a decent coffee out of the machines, either tasted of water or watery chocolate when I wanted a normal coffee or cappuccino but not the end of the world. Drinks at the bars and self serve were all good. Beer was good although a few of the pumps were pretty gassy so it made for a laugh with everyone pulling some pretty froffy pints! Walked to the shops down the hill, yes it was a bit steep but really wasn't the end of the world...just worked off some of the all inclusive! Overall we had a great stay so thank you!
    Round Indicators
    Virginia C Newcastle upon Tyne, United Kingdom. 03/23/2017 Family

    “Avoid it”

    The hotel is at the top of a steep hill known as cardiac hill, we checked in as someone was having a heart attack. There was hardly anything in the vicinity to see. The food was bland and barely warm, the entertainment was poor to non existent. My husband and I and our daughter were all ill whilst there with coughs, colds and bad stomachs.

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Virgina, Although we sincerely regret reading that your stay at our Occidental Jandia Mar fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We sincerely regret reading that you, your husband and your daughter were taken ill during your stay and lament not being informed immediately as we would have been able to assist you and call a doctor for a checkup. However we would like to reassure you on our hygienic procedures and point out that our hotel, like every other hotel of our company, undergoes regular internal and external controls on food safety and adheres to strict standards on food processing, manipulation and conservation; under no circumstances we would put our guests’ health at risk by offering food unfit for consumption. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Furthermore, we sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day like aerobics, group games, cocktail games, archery shooting, zumba and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of enteratiment for information and improvement. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards Giulia Virtú Guest Experience Manager

    Round Indicators
    William R Darlington, United Kingdom. 03/22/2017 Couples

    “if bad walking hotel is up a steep hill”

    If you intend to go into the town either get the free shuttle the hotel use 3 times a day but not during night time use local taxis they are cheap enough if you agree price first. If you intend to walk to town nice easy walk once you have conquered the hill the hotel sits on quite steep and is especially steep after being out all day in the heat

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear William, We thank you for choosing our hotel Occidental Jandía Mar when visiting Fuerteventura and for your time you dedicated to share your concerns regarding your stay. We lament reading that our location did not meet your expectations although as you mentioned we offer free shuttlebus service every day to the beach and village of Jandía. Thank you again for the courtesy of your time and we hope that Barceló Hotels Group remains an option for your future holiday and that you would select the Occidental hotel that best meets your holiday needs and wishes. Kind regards from Jandía, Zsofia Berta Guest Experience Manager

    Round Indicators
    231gemmab Bournemouth. 03/21/2017 Couples

    “Brilliant holiday for all ages!”

    We booked our holiday very last minute and were very pleasantly surprised when we arrived at the hotel. Besides the country being beautiful, the hotel is more than expected. Plenty of facilities, for all ages! The spa is a must, and children will always be entertained. Its an amazing couples holiday or for families. You can walk to the beach/shops etc near by and the staff are very friendly. The rooms are a very high standard and spacious. Free wifi provided. The Magic Select boat trip they offer is a must do, the hosts look after you very well and it will be your best day out seeing dolphins/whales and snorkelling you even get fed ! can't compliment this place enough!

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Guest, Firstly we would like to thank you for choosing our Occidental Jandía Mar hotel for your holidays in Fuerteventura and for the review you shared online, all of your kind words about your stay with us are great to hear. We are also very pleased to read your complete satisfaction the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Also we appreciate your mention about the free WiFi provided both in the rooms and in the public areas of our hotel. Once more we thank you for sharing your brilliant holiday experience with us and we definitely look forward to serving you again soon. Kind regards form sunny Jandía, Zsofia Berta Guest Experience Manager

    Round Indicators
    Simara d Basingstoke, United Kingdom. 03/21/2017 Couples

    “21 anniversary celebration”

    We found occidental jandia mar excellent very friendly staff very helpful the food is good definitely 100% recommend the beach is a paradise so beautiful the weather was perfect really enjoyed our holiday

    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
     Dear Simara, First of all, we would like to congratulate you once more to your 21st Anniversary and we thank you for choosing our Occidental Jandía Mar hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered as well as in terms of gastronomy and we appreciate your kind recommendation to the readers of Tripadvisor. Once again we thank you for your review and we are looking forward to welcome you back for your next holiday in Fuerteventura. Kind regards, Zsofia Berta Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 24 2017
    • Bournemouth, United Kingdom
    • Family

    Charlotte B

    “Good hotel”


    We stayed here for a week, and had a great time (although the weather was a little cloudy -but that obviously can't be helped!!) Rooms were spacious, exceptionally clean (housekeeping work really hard!) And the beds very big and comfortable. Two pools, one heated and one not, so there is something for everyone. Never had to worry about getting a sun bed and no one put out their towels at the crack of dawn to save a seat which was great. Breakfast was a good selection of the usual cold meats, cooked breakfast, Yoghurt, pancakes and pastries etc. Lunch we mostly had at the snack bar which had a good selection of salads, burgers, chips and hot dogs - there was a microwave there as well which was needed most days to give the food a quick reheat but this wasn't a big deal. We ate lunch in the main restaurant on one of the days which again was lovely with pizza, pasta, chips, salad, icecream etc. Dinner was great again fish, meat, veg, soup and salad and much more. In the middle of the restaurant was the "themed" section such as Mexican night, Asian night and others themes. Agree with the other reviews never managed to get a decent coffee out of the machines, either tasted of water or watery chocolate when I wanted a normal coffee or cappuccino but not the end of the world. Drinks at the bars and self serve were all good. Beer was good although a few of the pumps were pretty gassy so it made for a laugh with everyone pulling some pretty froffy pints! Walked to the shops down the hill, yes it was a bit steep but really wasn't the end of the world...just worked off some of the all inclusive! Overall we had a great stay so thank you!


    EVALUATION

    Round Indicators

    • march 23 2017
    • Newcastle upon Tyne, United Kingdom
    • Family

    Virginia C

    “Avoid it”


    The hotel is at the top of a steep hill known as cardiac hill, we checked in as someone was having a heart attack. There was hardly anything in the vicinity to see. The food was bland and barely warm, the entertainment was poor to non existent. My husband and I and our daughter were all ill whilst there with coughs, colds and bad stomachs.


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear Virgina, Although we sincerely regret reading that your stay at our Occidental Jandia Mar fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We sincerely regret reading that you, your husband and your daughter were taken ill during your stay and lament not being informed immediately as we would have been able to assist you and call a doctor for a checkup. However we would like to reassure you on our hygienic procedures and point out that our hotel, like every other hotel of our company, undergoes regular internal and external controls on food safety and adheres to strict standards on food processing, manipulation and conservation; under no circumstances we would put our guests’ health at risk by offering food unfit for consumption. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Furthermore, we sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day like aerobics, group games, cocktail games, archery shooting, zumba and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of enteratiment for information and improvement. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards Giulia Virtú Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 22 2017
    • Darlington, United Kingdom
    • Couples

    William R

    “if bad walking hotel is up a steep hill”


    If you intend to go into the town either get the free shuttle the hotel use 3 times a day but not during night time use local taxis they are cheap enough if you agree price first. If you intend to walk to town nice easy walk once you have conquered the hill the hotel sits on quite steep and is especially steep after being out all day in the heat


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear William, We thank you for choosing our hotel Occidental Jandía Mar when visiting Fuerteventura and for your time you dedicated to share your concerns regarding your stay. We lament reading that our location did not meet your expectations although as you mentioned we offer free shuttlebus service every day to the beach and village of Jandía. Thank you again for the courtesy of your time and we hope that Barceló Hotels Group remains an option for your future holiday and that you would select the Occidental hotel that best meets your holiday needs and wishes. Kind regards from Jandía, Zsofia Berta Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 21 2017
    • Bournemouth
    • Couples

    231gemmab

    “Brilliant holiday for all ages!”


    We booked our holiday very last minute and were very pleasantly surprised when we arrived at the hotel. Besides the country being beautiful, the hotel is more than expected. Plenty of facilities, for all ages! The spa is a must, and children will always be entertained. Its an amazing couples holiday or for families. You can walk to the beach/shops etc near by and the staff are very friendly. The rooms are a very high standard and spacious. Free wifi provided. The Magic Select boat trip they offer is a must do, the hosts look after you very well and it will be your best day out seeing dolphins/whales and snorkelling you even get fed ! can't compliment this place enough!


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear Guest, Firstly we would like to thank you for choosing our Occidental Jandía Mar hotel for your holidays in Fuerteventura and for the review you shared online, all of your kind words about your stay with us are great to hear. We are also very pleased to read your complete satisfaction the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Also we appreciate your mention about the free WiFi provided both in the rooms and in the public areas of our hotel. Once more we thank you for sharing your brilliant holiday experience with us and we definitely look forward to serving you again soon. Kind regards form sunny Jandía, Zsofia Berta Guest Experience Manager

    EVALUATION

    Round Indicators

    • march 21 2017
    • Basingstoke, United Kingdom
    • Couples

    Simara d

    “21 anniversary celebration”


    We found occidental jandia mar excellent very friendly staff very helpful the food is good definitely 100% recommend the beach is a paradise so beautiful the weather was perfect really enjoyed our holiday


    OccidentalJM, Guest Experience at Occidental Jandia Mar, responded to this review
    Dear Simara, First of all, we would like to congratulate you once more to your 21st Anniversary and we thank you for choosing our Occidental Jandía Mar hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered as well as in terms of gastronomy and we appreciate your kind recommendation to the readers of Tripadvisor. Once again we thank you for your review and we are looking forward to welcome you back for your next holiday in Fuerteventura. Kind regards, Zsofia Berta Guest Experience Manager

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