Set in beautiful gardens and perfect for a visit with family or friends.
- Wi-Fi connection (free of charge)
- Air conditioning
Indicative price per night in a double room (My Barceló Rate)
Occidental at Xcaret Destination***** is an all-inclusive hotel in the heart of Riviera Maya. The spectacular combination of natural landscapes and culture will inspire and provide for an unrivalled experience.
This stunning complex has 765 rooms and suites with terraces or balconies, surrounded by lush gardens.
Barceló Hotel Group’s health and safety concept
Our seal of health represents and guarantees all our experience and research in health, safety and hygiene, adapted to the new situation.
This programme introduces new protocols and strengthens measures to comply with WHO recommendations, from international bodies such as the WTTC (World Travel & Tourism Council) and government institutions at the level of each country in which we operate.
Visit the We Care About You page to find additional information and interactive maps with all the details!
Barceló Hotel Group’s health and safety concept
Strengthened cleaning protocols under the supervision of a new hygienist responsible for guaranteeing complete disinfection of the hotel. Specific audits will be carried out to verify the new protocols before the hotel opens and the usual audits will be strengthened for regular verification by our partners:
Carretera Federal Chetumal Puerto Juarez Km 282 . 77710 Playa del Carmen Mexico
Cancun International Airport - 63.2 km
Playa del Carmen - 3 km
Xel-Há Park - 41 km
Xcaret Park - just a few steps away
Due to the current COVID-19 situation, some services may be affected. Likewise, some timetables may be modified in dining and bar areas. This hotel will operate in accordance with Ministry of Health guidelines. For more information, please contact the hotel.
The health and wellness centre offers guests a variety of treatments so that they can feel completely rejuvenated during their holiday.
You can enjoy the pleasant combination of wellbeing and harmony. The hotel has a great team of professionals who will be happy to cater to all its visitors' needs.
Surrounded by tropical beauty, the Occidental at Xcaret Destination all inclusive resort on the Riviera Maya captivates guests with its spectacular gardens, 2 Mayan ruins and a unique cove where you can relax sunbathing or swimming among tropical fish can be the best option.
Located next to the spectacular and impressive natural wonder of Xcaret eco-archaeological Park in the heart of the Riviera Maya and Playa del Carmen, this glorious complex features natural river formations, 5 freshwater pools, one saltwater pool just for adults and a children’s pool, an exclusive Swim-up Bar and a private cove with smooth white sand.
The lush and colourful landscape surrounding the complex is impressive and forms the best backdrop to a dream holiday with the whole family.
View the map of the resort here
Guests will be delighted by our traditional Mayan Welcome from 19.00 in our Lobby.
Enjoy shows with live music in the main theatre every night from 21.00 onwards.
As a finishing touch to a perfect holiday, the hotel has a nightclub that ensures a fun-filled evening with international music and drinks included.
This great complement is only for over 18s and smoking is not permitted inside the building.
Opening times: from 22.30 to 02.00
Knowing the great importance that education and the fostering of sustainable development have, our Occidental at Xcaret Destination hotel has the commitment to promoting a lifestyle in its community based on caring for the environment, and on the conservation and spreading of the Mayan culture as a way to identify ourselves with the communities and the area which we are in.
Our hotel has 765 rooms all under the all inclusive plan. It is situated in a unique natural setting, close to world-famous archaeological sites such as Chichen Itzá, one of the 7 Wonders of the World, just a few steps from the Xcaret Park which you can access from our main lobby area and just 10 minutes from Playa del Carmen.
The hotel is designed to satisfy all kinds of guests, from families with children, to adults and couples who can enjoy an extensive range of activities during the day as well as evening entertainment. There are different areas to suit all your needs, from the tranquil pool, the adult pool, and the daily activities pool, to the kid’s club, the Royal Level, boardrooms and a convention centre with a 1,600 person capacity, among others.
The Occidental at Xcaret Destination is committed to complying with national and international regulations and current legislation in terms of the environment, and making an effort to apply the best worldwide practices.
We will develop schemes for the reduction of waste, resource conservation, habitat and species protection – all helping to protect our planet. We will also give priority to the hiring of local staff, and whenever possible we will source products and services locally in order to promote fair trade. Step by step and in a consistent manner, we will do our bit to prevent the progressive deterioration of our planet.
The phrase which inspires us to continue on this journey is “Whatever you do counts”, thus committing ourselves to do it in our job and in our daily lives.
At the Occidental at Xcaret Destination, the little ones can enjoy all the activities scheduled form them at the Kids Club, where parents can take children aged 4 to 12 every day from 09.00 to 17.00.
They will also have a great time splashing in the pool and playing sport, or discovering the secrets of the indigenous flora and fauna. The resort also has an 18-hole miniature golf course, the best opportunity to discover the hidden golfer inside you.
Take a trip to the Mayan ruins of Tulum, Xel Ha or Chichen Itzá, declared a UNESCO World Heritage Site in 1988, undoubtedly the perfect plan for the whole family ($).
Please note: The hotel offers a babysitting service with additional charge.
Come and have fun with the family in the video game room ($) where you will find top video games, Xbox and much more. Opening hours from 15.00 to 23.00 with the entertainment team.
The Occidental at Xcaret Destination is the perfect place for those who love sports and adventure.
Guests can take part in many different activities such as archery, table tennis, shuffleboard or aerobics.
There are also 2 tennis courts and one paddle tennis court. You can play volleyball in the complex and there is a fully equipped fitness studio where you can exercise during your stay.
The resort has a 5 star PADI diving shop and offers excursions and classes. In addition, guests can obtain a scuba diving certificate and hire equipment.
A wide selection of non-motorised sports activities are available, both on land and in the water.
Not far from Xcaret Park, travellers can enjoy eco-tourism and adventure; they can explore the remains of a Mayan town, spot jaguars, butterflies, tropical birds and other native species in their natural habitat, scuba dive or snorkel in underwater caves and over the beautiful seabed and swim with dolphins. ($)
Please note: The only hotel offering you the Unlimited Xcaret Xperience package ($). Restrictions apply
Check-in time at the Occidental at Xcaret Destination is anytime after 15.00, while check-out time is anytime before 11.00. Once you have checked out, you can still enjoy the hotel facilities at an additional cost.
The Occidental at Xcaret Destination has parking free of charge for hotel guests.
Yes, the Occidental at Xcaret Destination hotel is disabled guest friendly. Check with the hotel reception with regards to which services and facilities are adapted for wheelchairs.
No, pets are not allowed at the Occidental at Xcaret Destination.
Yes, the Occidental at Xcaret Destination has alternatives for guests who have food intolerances. Guests are required to communicate their needs to hotel staff in order to assess the options available.
The Wi-Fi connection is free of charge for hotel guests at the Occidental at Xcaret Destination.
The staff of the Occidental at Xcaret Destination will be pleased to assist you in the following languages: Spanish, English and French.
El Occidental at Xcaret Destination posee servicio de habitaciones para clientes. En el hotel encontrará información sobre comida y bebida disponible, precios, horarios… Los clientes Premium Level tienen incluido el servicio de habitaciones. Consultar en el hotel.
Yes, breakfast at the Occidental at Xcaret Destination is included in the hotel guest’s accommodation.
The minimum age for access to the Occidental at Xcaret Destination spa & wellness area is 18. Entrance to the spa is subject to an additional charge for hotel guests. Please check the rates. Children are welcome in the spa.