Swimming pool at the Occidental Tamarindo hotel
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Occidental Tamarindo

Playa Langosta   50309 Guanacaste, Tamarindo ,   Costa rica  


Places of Interest

69.3 km Daniel Oduber Quirós International Airport

650 m Langosta Beach

16 km Hacienda Pinilla Golf Club

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Occidental Tamarindo

4.0/5 Round Indicators
| 2799 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

44% Complete

1258

Very good

30% Complete

847

Average

14% Complete

417

Poor

5% Complete

142

Very poor

4% Complete

135

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    Round Indicators
    Mike F Newark, Delaware. 05/24/2018 Friends getaway

    “Hotel is getting old, needs renovation & better food”

    I stayed here with a friend for 3 nights, in May, it was part of a package deal we bought. We expected it to be great, since it's a barcelo, supposedly 4 star, but it was disappointing - maybe 3 stars. The location is good, right on the beach, but the road coming to the hotel is a bit rough - dirt & gravel. The gardens & grounds are very nicely landscaped, the pool is large, nice, but the hot tub section wasn't hot, & the mens bathroom was dirty. The beach bar is nice, there are many lounge chairs are available on the beach to relax in, under the trees. Unfortunately the beach is a bit rocky & the ocean is very rough, can't really swim, more appropriate for surfers. nice for walking though. Lots of seashells. The food in the restaurant wasnt that great. Sometimes the meats were VERY Salty. Like someone dumped an entire salt shaker into it; usually the food in general was bland & not very flavorful. Not much selection either. The fruit & coffee was good though. Egg dishes were bland, & there was no ketchup or salad dressing anywhere. With only 1 restuarant you had no other option unless you wanted to go into town. Our room was spacious but run down. the patio door was very hard to open, and the glass door lost it's seal so it was all fogged up - couldnt see thru it. The furniture was scratched / nicked, old & beat up; not a lot of storage. the tub was really only a soaker tub, it had no jets, the floor of the tub was shaky, & the tile around it was patched poorly - like you could fall through. It was nice to have a tv, and coffee maker, but we didnt have any coffee refill cups for 2 days. we had a balcony, and many of the tiles on the roof near our balcony were loose and not even attached to the roof. you could lift them off by hand. I'd hate to see what happens when they get a bad storm. Another annoyance was having to pay $13 for wifi for 3 days. Seriously ? All the previous hotels i've been in, even a cheap motel type place, give that to you free. And the Wifi was weak & slow - and not available in the room. The staff at the hotel were very friendly and helpful however, but it's apparent that a lot of maintenance & renovation needs to be done.
    Round Indicators
    lwalkush Hatley, Wisconsin. 05/24/2018 Family

    “Excellent time had by all”

    Great family vacation....we had a fantastic time. The resort is located close to shopping and excursions. There are always things going on throughout the day and night at this resort. The beach is great and not crowded. Great for surfing or just beachcombing.
    Round Indicators
    cptkjones Arvada, Colorado. 05/23/2018 Couples

    “Great Stay”

    Loved the hotel, staff was friendly, beach access was perfect. Had a great time! Bar near pool could use a little more staff at times as the lines got long during weekend hours. Also, it should stay open a little later for the night time guest who want to continue to drink without having to go to main lobby bar. Other than that, all was great!
    Round Indicators
    ackerpack4 Fair Oaks Ranch, Texas. 05/22/2018 Family

    “Been here three times”

    We love that it is all inclusive. The food is very good, the staff is very thoughtful and helpful. We love how close the resort is to the ocean. The beach chairs and pool chairs are in great locations and we enjoy our time relaxing. Town is pretty close and we went several times to shop. Probably will be back again.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear ackerpack4: Great review of yours! I will definitely forward it to all my crew who will be certainly delighted. Do not hesitate to contact us for whatever you may need. Thank you very much for your time, I look forward to welcome you again very soon. Have a nice week, Alvaro Fontenla. General Manager.

    Round Indicators
    george01752 Boston, Massachusetts. 05/22/2018 Solo travel

    “Hotel needs remodelation and better food”

    Rooms in bad condition. Looks old and definitely needs a refresh. Food for dinner too bad, to the point I preferred to skip on hotel and look for a restaurant. Very few options with bad presentation. Breakfast was ok.

    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
     Dear george01752: Thank you very much for the time you have spent to put all your experience together. Needless to say, we are highly disappointed to hear that your stay was far from what you would expect from a Barceló Hotel. Would you perhaps have some time to get back to us directly on tamarindo.dir@occidentalhotels.com so we can look into detail on your staying and discuss your comments further? It is only with feedback like yours, we can improve our services and place our property as the best All Inclusive in Costa Rica. Thank you for staying with us and kind regards, Alvaro Fontenla General Manager Occidental Tamarindo

    EVALUATION

    Round Indicators

    • may 24 2018
    • Newark, Delaware
    • Friends getaway

    Mike F

    “Hotel is getting old, needs renovation & better food”


    I stayed here with a friend for 3 nights, in May, it was part of a package deal we bought. We expected it to be great, since it's a barcelo, supposedly 4 star, but it was disappointing - maybe 3 stars. The location is good, right on the beach, but the road coming to the hotel is a bit rough - dirt & gravel. The gardens & grounds are very nicely landscaped, the pool is large, nice, but the hot tub section wasn't hot, & the mens bathroom was dirty. The beach bar is nice, there are many lounge chairs are available on the beach to relax in, under the trees. Unfortunately the beach is a bit rocky & the ocean is very rough, can't really swim, more appropriate for surfers. nice for walking though. Lots of seashells. The food in the restaurant wasnt that great. Sometimes the meats were VERY Salty. Like someone dumped an entire salt shaker into it; usually the food in general was bland & not very flavorful. Not much selection either. The fruit & coffee was good though. Egg dishes were bland, & there was no ketchup or salad dressing anywhere. With only 1 restuarant you had no other option unless you wanted to go into town. Our room was spacious but run down. the patio door was very hard to open, and the glass door lost it's seal so it was all fogged up - couldnt see thru it. The furniture was scratched / nicked, old & beat up; not a lot of storage. the tub was really only a soaker tub, it had no jets, the floor of the tub was shaky, & the tile around it was patched poorly - like you could fall through. It was nice to have a tv, and coffee maker, but we didnt have any coffee refill cups for 2 days. we had a balcony, and many of the tiles on the roof near our balcony were loose and not even attached to the roof. you could lift them off by hand. I'd hate to see what happens when they get a bad storm. Another annoyance was having to pay $13 for wifi for 3 days. Seriously ? All the previous hotels i've been in, even a cheap motel type place, give that to you free. And the Wifi was weak & slow - and not available in the room. The staff at the hotel were very friendly and helpful however, but it's apparent that a lot of maintenance & renovation needs to be done.


    EVALUATION

    Round Indicators

    • may 24 2018
    • Hatley, Wisconsin
    • Family

    lwalkush

    “Excellent time had by all”


    Great family vacation....we had a fantastic time. The resort is located close to shopping and excursions. There are always things going on throughout the day and night at this resort. The beach is great and not crowded. Great for surfing or just beachcombing.


    EVALUATION

    Round Indicators

    • may 23 2018
    • Arvada, Colorado
    • Couples

    cptkjones

    “Great Stay”


    Loved the hotel, staff was friendly, beach access was perfect. Had a great time! Bar near pool could use a little more staff at times as the lines got long during weekend hours. Also, it should stay open a little later for the night time guest who want to continue to drink without having to go to main lobby bar. Other than that, all was great!


    EVALUATION

    Round Indicators

    • may 22 2018
    • Fair Oaks Ranch, Texas
    • Family

    ackerpack4

    “Been here three times”


    We love that it is all inclusive. The food is very good, the staff is very thoughtful and helpful. We love how close the resort is to the ocean. The beach chairs and pool chairs are in great locations and we enjoy our time relaxing. Town is pretty close and we went several times to shop. Probably will be back again.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear ackerpack4: Great review of yours! I will definitely forward it to all my crew who will be certainly delighted. Do not hesitate to contact us for whatever you may need. Thank you very much for your time, I look forward to welcome you again very soon. Have a nice week, Alvaro Fontenla. General Manager.

    EVALUATION

    Round Indicators

    • may 22 2018
    • Boston, Massachusetts
    • Solo travel

    george01752

    “Hotel needs remodelation and better food”


    Rooms in bad condition. Looks old and definitely needs a refresh. Food for dinner too bad, to the point I preferred to skip on hotel and look for a restaurant. Very few options with bad presentation. Breakfast was ok.


    Alvaro_Fontenla, Director General at Occidental Tamarindo, responded to this review
    Dear george01752: Thank you very much for the time you have spent to put all your experience together. Needless to say, we are highly disappointed to hear that your stay was far from what you would expect from a Barceló Hotel. Would you perhaps have some time to get back to us directly on tamarindo.dir@occidentalhotels.com so we can look into detail on your staying and discuss your comments further? It is only with feedback like yours, we can improve our services and place our property as the best All Inclusive in Costa Rica. Thank you for staying with us and kind regards, Alvaro Fontenla General Manager Occidental Tamarindo

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