Instalaciones del hotel Barceló Murcia Siete Coronas
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Places of Interest

25.2 km The Murcia Region International Airport

600 m Murcia Cathedral

180 m Law Courts

Guest reviews.

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Occidental Murcia Siete Coronas

4.0/5 Round Indicators
| 890 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

41% Complete

372

Very good

41% Complete

365

Average

10% Complete

96

Poor

3% Complete

30

Very poor

3% Complete

27

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    Round Indicators
    Onwalkabout51 South East England, United Kingdom. 09/18/2018 Friends getaway

    “Superb”

    Perfect location, friendly staff and very comfortable hotel. Large room and equally large bed with air conditioning that works well. Underground car park At a reasonable price. I would happily stay here again .

    SergioR4689, Manager at Occidental Murcia Siete Coronas, responded to this review
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Murcia Siete Coronas hotel and are delighted to read that we were able to match your holiday expectations. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    Round Indicators
    EnglishHolidaymaker England. 08/26/2018 Couples

    “Lovely Hotel”

    Staff very helpful . Air con much appreciated. Short walk to centre. Room very clean with fresh towels. Beds very comfortable . Didn’t have any meals at the hotel so can’t comment but restaurant looked nice. Just a suggestion but a couple of sun loungers with umbrellas in the back patio area would have been appreciated as there are no balconies. Also no English channels on the TV which I don’t mind but my husband likes to keep up to date with the news.

    Sergio R, Manager at Occidental Murcia Siete Coronas, responded to this review
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Murcia Siete Coronas hotel with us and Tripadvisor readers. We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

    Round Indicators
    GlasgowMargo glasgow. 08/24/2018 Family

    “Shopping trip”

    Enjoyed the city of murcia.Good variety of shops and restaurants.The old town was enjoyable to wander around with individual shops.Plenty of places to eat and drink.Hotel was within walking distance to everything.

    Sergio R, Manager at Occidental Murcia Siete Coronas, responded to this review
     Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics

    Round Indicators
    mreed342915 Madrid, Spain. 06/19/2018 Business

    “Moderno pero con un trato mejorable”

    I would not go back to this hotel. It is poorly organised and not focused in guests. Visitors are processed and wait like cattle for any kind of service that is outside the norm. House keeping has difficulty keeping to standards when the hotel is full.

    Sergio R, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
     We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.

    Round Indicators
    Daz1129 05/30/2018 Friends getaway

    “Travelling with friends”

    Staff were friendly, helpful and very efficient. The breakfast choices were very good, hotel was very clean, comfortable and quiet. Overall very happy with our hotel choice, very glad we chose this hotel.

    Sergio R, Manager at Occidental Murcia Siete Coronas, responded to this review
     Dear Mr. Daz, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Murcia Siete Coronas Hotel and are delighted to read that we were able to match your expectations. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    EVALUATION

    Round Indicators

    • september 18 2018
    • South East England, United Kingdom
    • Friends getaway

    Onwalkabout51

    “Superb”


    Perfect location, friendly staff and very comfortable hotel. Large room and equally large bed with air conditioning that works well. Underground car park At a reasonable price. I would happily stay here again .


    SergioR4689, Manager at Occidental Murcia Siete Coronas, responded to this review
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Murcia Siete Coronas hotel and are delighted to read that we were able to match your holiday expectations. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    EVALUATION

    Round Indicators

    • august 26 2018
    • England
    • Couples

    EnglishHolidaymaker

    “Lovely Hotel”


    Staff very helpful . Air con much appreciated. Short walk to centre. Room very clean with fresh towels. Beds very comfortable . Didn’t have any meals at the hotel so can’t comment but restaurant looked nice. Just a suggestion but a couple of sun loungers with umbrellas in the back patio area would have been appreciated as there are no balconies. Also no English channels on the TV which I don’t mind but my husband likes to keep up to date with the news.


    Sergio R, Manager at Occidental Murcia Siete Coronas, responded to this review
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Murcia Siete Coronas hotel with us and Tripadvisor readers. We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

    EVALUATION

    Round Indicators

    • august 24 2018
    • glasgow
    • Family

    GlasgowMargo

    “Shopping trip”


    Enjoyed the city of murcia.Good variety of shops and restaurants.The old town was enjoyable to wander around with individual shops.Plenty of places to eat and drink.Hotel was within walking distance to everything.


    Sergio R, Manager at Occidental Murcia Siete Coronas, responded to this review
    Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics

    EVALUATION

    Round Indicators

    • june 19 2018
    • Madrid, Spain
    • Business

    mreed342915

    “Moderno pero con un trato mejorable”


    I would not go back to this hotel. It is poorly organised and not focused in guests. Visitors are processed and wait like cattle for any kind of service that is outside the norm. House keeping has difficulty keeping to standards when the hotel is full.


    Sergio R, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
    We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.

    EVALUATION

    Round Indicators

    • may 30 2018
    • Friends getaway

    Daz1129

    “Travelling with friends”


    Staff were friendly, helpful and very efficient. The breakfast choices were very good, hotel was very clean, comfortable and quiet. Overall very happy with our hotel choice, very glad we chose this hotel.


    Sergio R, Manager at Occidental Murcia Siete Coronas, responded to this review
    Dear Mr. Daz, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Murcia Siete Coronas Hotel and are delighted to read that we were able to match your expectations. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that gives a discount on the normal rate. If you have a discount code, enter it when booking and you will receive a discount on your booking. Once you have entered this code, the prices shown in step 1 of the booking process will already include the relevant discount. 

    The discount does not apply to prices on extras and/or extra services, neither does it apply to prices on last available rooms. You can only apply one discount code per booking which will only be valid at the time of making your booking.** 

    The maximum amount of accumulated discount will be at most 25% off the rate for hotels in Latin America and at most 20% off the rate for European and Mediterranean hotels. It is possible to combine a discount code with a special discount*** (discounts when you book multiple rooms, senior, resident, millennials, large families, etc.) and the discount for being a my Barceló client. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

    ***The hotel will request to see valid official documents to verify compliance with the conditions for the discount codes and special discounts. In the event of not providing valid official documents or non-compliance, the hotel reserves the right to charge the amounts that were deducted from the original reservation.

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