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Instalaciones del hotel Barceló Murcia Siete Coronas
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map

Map and location

Paseo de Garay, 5   30003 Murcia   España  


Places of Interest

25.2 km The Murcia Region International Airport

600 m Murcia Cathedral

180 m Law Courts

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Murcia Siete Coronas

4.0/5 Round Indicators
| 1136 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

47% Complete

545

Very good

36% Complete

419

Average

9% Complete

107

Poor

2% Complete

34

Very poor

2% Complete

31

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    Round Indicators
    etimmi512992 09/04/2019 Couples

    “short break”

    The hotel is in a good location a short walking distance from the town centre, The staff were very pleasant and helpful. The Hotel was excellent value. Its spacious in the lobby area. Its clean and has good facilities.

    SergioR4689, Manager at Occidental Murcia Siete Coronas, responded to this review
     Dear guest, Thank you for reviewing your recent stay in our Occidental Murcia Siete Coronas. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    Round Indicators
    AlwaysPlanningCarrie 08/31/2019 Couples

    “Lovely Weekend Away”

    My fiancee and I slipped away for two quiet nights in the heart of Murcia. From start to finish this was a very nice, as expected weekend. The hotel is modern, clean, and desk staff speak great English. The car parking is exceptionally convenient. The room was well appointed, great aircon, comfy bed, and plenty of complimentary toiletries. Only two let downs....no bath, just a shower, and no real view. We were on the 6th/top floor and if we angled our heads right could just see the spire of the cathedral. To the rooms credit, you hear none of the city noise inside. For meals, the breakfast included in our room rate was Spanish/continental but quite plentiful and fresh. We did order room service and were pleased with the prices and food quality but probably should have specified that we wanted the burger well done. Plenty of space in the mini fridge for snacks if we became peckish. This hotel does have a gym but no spa... that would really put it over the top. Murcia is a neat city, perfect for two nights. We were also pleased that the staff offered us a map and gave us some great unsolicited advice about landmarks to check out. This was so helpful as we planned our day. I can't remember her name... pretty girl with long straight hair... such a welcoming personality, she really is the right person for a front of house job at a hotel!

    SergioR4689, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
     Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Murcia Siete Coronas was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are also thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

    Round Indicators
    carlfreeman380 08/29/2019 Business

    “Amazing”

    My stay was amazing and the staff where so helpful. Even though I could speak Spanish there where no language issues. I am coming back to the Hotel in September and I am bringing customers with me. I am also being more customers out in November and December.

    SergioR4689, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
     Dear Freeman, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We hope to see you soon so we may welcome you with our best smile and make you feel at home.

    Round Indicators
    Kingpaul100 Malaga, Spain. 08/27/2019 Solo travel

    “Very comfortable. Well located. ”

    Had a stop over in Murcia as meeting friend at airport following day and decided to explore Murcia city ! - a place I have akways just driven past. It is a lovely city with a wonderful cathedral. The hotel is well located and very comfortable. Must have been built 30-40 years ago but it has had a full refurb and looks modern and fresh. Efficient and friendly staff. Good food options. Bedrooms good size and sell equipped. It wpuld be 5 stars but in the heat of summer it would have been lovely ively to have been able to ' dip' in a pool late afternoon !! - most 4 star hotels have a pool of some sort now. Reasonable prices for 4 star hotel.

    SergioR4689, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. I am also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests and also we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

    Round Indicators
    Elaine M Tuncurry, Australia. 08/11/2019 Couples

    “Mercia stop over!”

    We had a pleasant stay. Not in our room for much of the few days in Marcia but enjoyed the classic style of rooms. Good to return to comfort and relax with a/c after a day out. Good location....only down side was the shower gel pump was not replaced which was good quality and replaced with generic soap.

    SergioR4689, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
     Dear Elaine, Thank you for reviewing your recent stay in our Occidental Murcia Siete Coronas. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are sorry that the amenities included in the room did not address your needs, for a future occasion please do not hesitate to contact our reception team who will assist for you to fully enjoy the comfort in your stay with us, because additional amenities are available upon request. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Murcia very soon.

    EVALUATION

    Round Indicators

    • september 4 2019
    • Couples

    etimmi512992

    “short break”


    The hotel is in a good location a short walking distance from the town centre, The staff were very pleasant and helpful. The Hotel was excellent value. Its spacious in the lobby area. Its clean and has good facilities.


    SergioR4689, Manager at Occidental Murcia Siete Coronas, responded to this review
    Dear guest, Thank you for reviewing your recent stay in our Occidental Murcia Siete Coronas. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    EVALUATION

    Round Indicators

    • august 31 2019
    • Couples

    AlwaysPlanningCarrie

    “Lovely Weekend Away”


    My fiancee and I slipped away for two quiet nights in the heart of Murcia. From start to finish this was a very nice, as expected weekend. The hotel is modern, clean, and desk staff speak great English. The car parking is exceptionally convenient. The room was well appointed, great aircon, comfy bed, and plenty of complimentary toiletries. Only two let downs....no bath, just a shower, and no real view. We were on the 6th/top floor and if we angled our heads right could just see the spire of the cathedral. To the rooms credit, you hear none of the city noise inside. For meals, the breakfast included in our room rate was Spanish/continental but quite plentiful and fresh. We did order room service and were pleased with the prices and food quality but probably should have specified that we wanted the burger well done. Plenty of space in the mini fridge for snacks if we became peckish. This hotel does have a gym but no spa... that would really put it over the top. Murcia is a neat city, perfect for two nights. We were also pleased that the staff offered us a map and gave us some great unsolicited advice about landmarks to check out. This was so helpful as we planned our day. I can't remember her name... pretty girl with long straight hair... such a welcoming personality, she really is the right person for a front of house job at a hotel!


    SergioR4689, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
    Dear guest, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Murcia Siete Coronas was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We are also thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon

    EVALUATION

    Round Indicators

    • august 29 2019
    • Business

    carlfreeman380

    “Amazing”


    My stay was amazing and the staff where so helpful. Even though I could speak Spanish there where no language issues. I am coming back to the Hotel in September and I am bringing customers with me. I am also being more customers out in November and December.


    SergioR4689, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
    Dear Freeman, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We hope to see you soon so we may welcome you with our best smile and make you feel at home.

    EVALUATION

    Round Indicators

    • august 27 2019
    • Malaga, Spain
    • Solo travel

    Kingpaul100

    “Very comfortable. Well located. ”


    Had a stop over in Murcia as meeting friend at airport following day and decided to explore Murcia city ! - a place I have akways just driven past. It is a lovely city with a wonderful cathedral. The hotel is well located and very comfortable. Must have been built 30-40 years ago but it has had a full refurb and looks modern and fresh. Efficient and friendly staff. Good food options. Bedrooms good size and sell equipped. It wpuld be 5 stars but in the heat of summer it would have been lovely ively to have been able to ' dip' in a pool late afternoon !! - most 4 star hotels have a pool of some sort now. Reasonable prices for 4 star hotel.


    SergioR4689, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. I am also delighted to read you found our team to be warm and welcoming as well always willing to help and listen to guests and also we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

    EVALUATION

    Round Indicators

    • august 11 2019
    • Tuncurry, Australia
    • Couples

    Elaine M

    “Mercia stop over!”


    We had a pleasant stay. Not in our room for much of the few days in Marcia but enjoyed the classic style of rooms. Good to return to comfort and relax with a/c after a day out. Good location....only down side was the shower gel pump was not replaced which was good quality and replaced with generic soap.


    SergioR4689, Front Office Manager at Occidental Murcia Siete Coronas, responded to this review
    Dear Elaine, Thank you for reviewing your recent stay in our Occidental Murcia Siete Coronas. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are sorry that the amenities included in the room did not address your needs, for a future occasion please do not hesitate to contact our reception team who will assist for you to fully enjoy the comfort in your stay with us, because additional amenities are available upon request. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Murcia very soon.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

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    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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