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Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
Premios y Reconocimientos

Premios y reconocimientos

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map

Map and location

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Places of Interest

41.8 km Al Maktoum International Airport (DWC)

1.7 km Palm Jumeirah

8.8 km Mall of the Emirates

Guest reviews.

There is no better expert than a traveller.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1999 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

65% Complete

1302

Very good

18% Complete

377

Average

8% Complete

176

Poor

3% Complete

75

Very poor

3% Complete

70

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    Round Indicators
    vsol86 10/18/2019 Family

    “Excellent”

    The only disappointing thing is sharp stones when entering the sea on the left side of the beach. all the rest was excellent - food, room ( junior suite sea view), cleaning, service and of course lounge on the third floor!
    Round Indicators
    Z5754ZHinfo Monchengladbach, Germany. 10/17/2019 Family

    “Good Hotel”

    positiv: perfect room cleaning ! The room service was excellent. Nice pool area and beach. Nice inddoor pool too. negativ: no drinks at the beach when the deposit is finish or you must pay cash (privat beach) one luggage with baby equipment missing - found later in the room but was too late cause we were at the airport already
    Round Indicators
    Bradlerko 10/17/2019

    “First Class Hotel”

    From the minute we arrived the staff was right there to assist if we required it. Check in was easy with a very knowledgeable staff. Room was very comfortable and well appointed . Grounds are well kept. Spent an awesome day at the water front in the lazy river , infinity pool and beach. Breakfast was a good with a wide selection of quality dishes to choose from. We had an excellent stay and will return next time we visit Dubai. .
    Round Indicators
    David L 10/17/2019

    “fantastic hotel ,great staff tremendous holiday”

    this was my first visit to Dubai and I was not dissapointed the staff were great we arrived early in the morning and we got into our room early ,the food was magic and we will be back , we informed the hotel it was our wedding anniversary and they decorated our room fantastic

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear David, Thank you for choosing DUKES The Palm, a Royal Hideaway Hotel for your first visit in Dubai and we also appreciate the time you took in writing us a review of your fantastic stay. We are truly delighted to know that we were able to match your holiday expectation during your stay with us and that you have received a personalised service from our Team to create a memorable holiday and anniversary celebration for you. It has been a pleasure being of service and in looking after your well-being during your stay with us. Please do not hesitate to let us know whenever you plan to visit Dubai again! Kind regards, General Manager

    Round Indicators
    Jill5706 Goderich, Canada. 10/16/2019 Family

    “Jill”

    Front desk staff were very friendly and helpful. This is a beautiful 5 star hotel and we were treated like royalty. We stayed two nights and loved the lazy river and infinity pool. Lots of comfy loungers. Nice expansive beach area. Great for an afternoon of relaxation. Our breakfast was delicious with lots of variety. We would highly recommend.

    DUKESDUBAI, Owner at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Jill, Thank you for taking the time in sharing with us your experience at DUKES The Palm, a Royal Hideaway Hotel and for recommending us to the readers of TripAdvisor. We are delighted to know that we were able to match your holiday expectations with our Team's top quality service. We are also glad that you were able to really enjoy the unique vibe and setting of our hotel and its facilities. It has been our pleasure being of service in creating a memorable holiday for you and we look forward to welcoming you again in the nearest future! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • october 18 2019
    • Family

    vsol86

    “Excellent”


    The only disappointing thing is sharp stones when entering the sea on the left side of the beach. all the rest was excellent - food, room ( junior suite sea view), cleaning, service and of course lounge on the third floor!


    EVALUATION

    Round Indicators

    • october 17 2019
    • Monchengladbach, Germany
    • Family

    Z5754ZHinfo

    “Good Hotel”


    positiv: perfect room cleaning ! The room service was excellent. Nice pool area and beach. Nice inddoor pool too. negativ: no drinks at the beach when the deposit is finish or you must pay cash (privat beach) one luggage with baby equipment missing - found later in the room but was too late cause we were at the airport already


    EVALUATION

    Round Indicators

    • october 17 2019

    Bradlerko

    “First Class Hotel”


    From the minute we arrived the staff was right there to assist if we required it. Check in was easy with a very knowledgeable staff. Room was very comfortable and well appointed . Grounds are well kept. Spent an awesome day at the water front in the lazy river , infinity pool and beach. Breakfast was a good with a wide selection of quality dishes to choose from. We had an excellent stay and will return next time we visit Dubai. .


    EVALUATION

    Round Indicators

    • october 17 2019

    David L

    “fantastic hotel ,great staff tremendous holiday”


    this was my first visit to Dubai and I was not dissapointed the staff were great we arrived early in the morning and we got into our room early ,the food was magic and we will be back , we informed the hotel it was our wedding anniversary and they decorated our room fantastic


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear David, Thank you for choosing DUKES The Palm, a Royal Hideaway Hotel for your first visit in Dubai and we also appreciate the time you took in writing us a review of your fantastic stay. We are truly delighted to know that we were able to match your holiday expectation during your stay with us and that you have received a personalised service from our Team to create a memorable holiday and anniversary celebration for you. It has been a pleasure being of service and in looking after your well-being during your stay with us. Please do not hesitate to let us know whenever you plan to visit Dubai again! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • october 16 2019
    • Goderich, Canada
    • Family

    Jill5706

    “Jill”


    Front desk staff were very friendly and helpful. This is a beautiful 5 star hotel and we were treated like royalty. We stayed two nights and loved the lazy river and infinity pool. Lots of comfy loungers. Nice expansive beach area. Great for an afternoon of relaxation. Our breakfast was delicious with lots of variety. We would highly recommend.


    DUKESDUBAI, Owner at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Jill, Thank you for taking the time in sharing with us your experience at DUKES The Palm, a Royal Hideaway Hotel and for recommending us to the readers of TripAdvisor. We are delighted to know that we were able to match your holiday expectations with our Team's top quality service. We are also glad that you were able to really enjoy the unique vibe and setting of our hotel and its facilities. It has been our pleasure being of service in creating a memorable holiday for you and we look forward to welcoming you again in the nearest future! Kind regards, General Manager

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