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Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
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Map and location

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Places of Interest

41.8 km Al Maktoum International Airport (DWC)

1.7 km Palm Jumeirah

8.8 km Mall of the Emirates

Guest reviews.

There is no better expert than a traveller.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1610 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

62% Complete

1008

Very good

19% Complete

317

Average

9% Complete

157

Poor

4% Complete

68

Very poor

3% Complete

60

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    Round Indicators
    petervo20 06/17/2019 Family

    “rather 4 then 5 stars”

    on the left site of the hotel ( 25 mtr ) is a really big construction site. very noisy 24/7, very sandy very dusty. the guest realtions could not book us to the other site.... also the service is really not 5 star. every thing in the hotel is okay, but not more then that
    Round Indicators
    EatingwithPrecious London, United Kingdom. 06/17/2019 Family

    “an amazing first trip to dubai”

    Dukes is a fantastic hotel, beauitful reception, very helpful and respectful staff. The chef created fantastic food every day. We stayed half-board and the range of food was always fresh, different options. Every night for iftar dinner was great my favourite was the yemini rice and chicken. I cant wait to return.
    Round Indicators
    Liz C 06/17/2019 Friends getaway

    “girls trip”

    ROOM ,dated and could have been cleaner ,beds were spotless but we did not get turn down service .Plenty of free water was left in our room . POOL ,too deep no shallow end , LAZY RIVER ,fab and shallow . STAFF ,fantastic . shout out to Mark one of the managers ,Andrew and all staff in tea lounge we got 5* service from all staff . Pool Staff ,VALENTINE ,wow he deserves a medal thanxxx for truly excellent service and always with a smile . FOOD EXCELLENT . Our room looked onto the building site but we could not be bothered asking to change rooms ,
    Round Indicators
    Maria Nancy B 06/17/2019 Business

    “Amassing stay in Dukes The Palm”

    amassing hotel, excellent service, if I go back to Dubai i will stay at the same hotel. The swimming pool at first beach line is very nice with the city overview and the private beach in front. The buffet at the restaurant it was any time really impressive. The room was clean and the mattress very confortable.

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Maria, Thank you for taking the time in writing this lovely review and for giving us a perfect rating. We are happy to know that you have chosen DUKES The Palm, a Royal Hideaway Hotel during your visit in Dubai and that you would consider in staying with us again. It has been our pleasure to be of service and taking care of your well-being whilst staying with us. We also appreciate your kind words towards our Team's service and our facilities. We will make sure to share your comment to our Team as we know this will be a great source of motivation in giving their best effort to all our guests. Once again, thank you and we hope to welcome you again soon on your next travel in Dubai. Kind regards, General Manager

    Round Indicators
    Maps60199378994 06/17/2019 Family

    “Holiday”

    Excellent hotel, good food and service, would return when cooler but enjoyed stay and will return. All staff were polite, smart and could not do enough to please. The trip was organised to visit grandaughter who is working in Dubi and we were made to feel very welcome. Thank you

    EVALUATION

    Round Indicators

    • june 17 2019
    • Family

    petervo20

    “rather 4 then 5 stars”


    on the left site of the hotel ( 25 mtr ) is a really big construction site. very noisy 24/7, very sandy very dusty. the guest realtions could not book us to the other site.... also the service is really not 5 star. every thing in the hotel is okay, but not more then that


    EVALUATION

    Round Indicators

    • june 17 2019
    • London, United Kingdom
    • Family

    EatingwithPrecious

    “an amazing first trip to dubai”


    Dukes is a fantastic hotel, beauitful reception, very helpful and respectful staff. The chef created fantastic food every day. We stayed half-board and the range of food was always fresh, different options. Every night for iftar dinner was great my favourite was the yemini rice and chicken. I cant wait to return.


    EVALUATION

    Round Indicators

    • june 17 2019
    • Friends getaway

    Liz C

    “girls trip”


    ROOM ,dated and could have been cleaner ,beds were spotless but we did not get turn down service .Plenty of free water was left in our room . POOL ,too deep no shallow end , LAZY RIVER ,fab and shallow . STAFF ,fantastic . shout out to Mark one of the managers ,Andrew and all staff in tea lounge we got 5* service from all staff . Pool Staff ,VALENTINE ,wow he deserves a medal thanxxx for truly excellent service and always with a smile . FOOD EXCELLENT . Our room looked onto the building site but we could not be bothered asking to change rooms ,


    EVALUATION

    Round Indicators

    • june 17 2019
    • Business

    Maria Nancy B

    “Amassing stay in Dukes The Palm”


    amassing hotel, excellent service, if I go back to Dubai i will stay at the same hotel. The swimming pool at first beach line is very nice with the city overview and the private beach in front. The buffet at the restaurant it was any time really impressive. The room was clean and the mattress very confortable.


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Maria, Thank you for taking the time in writing this lovely review and for giving us a perfect rating. We are happy to know that you have chosen DUKES The Palm, a Royal Hideaway Hotel during your visit in Dubai and that you would consider in staying with us again. It has been our pleasure to be of service and taking care of your well-being whilst staying with us. We also appreciate your kind words towards our Team's service and our facilities. We will make sure to share your comment to our Team as we know this will be a great source of motivation in giving their best effort to all our guests. Once again, thank you and we hope to welcome you again soon on your next travel in Dubai. Kind regards, General Manager

    EVALUATION

    Round Indicators

    • june 17 2019
    • Family

    Maps60199378994

    “Holiday”


    Excellent hotel, good food and service, would return when cooler but enjoyed stay and will return. All staff were polite, smart and could not do enough to please. The trip was organised to visit grandaughter who is working in Dubi and we were made to feel very welcome. Thank you


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