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Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
Premios y Reconocimientos

Premios y reconocimientos

;
map

Map and location

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Places of Interest

41.8 km Al Maktoum International Airport (DWC)

1.7 km Palm Jumeirah

8.8 km Mall of the Emirates

Guest reviews.

There is no better expert than a traveller.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1707 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

63% Complete

1089

Very good

19% Complete

326

Average

9% Complete

160

Poor

4% Complete

69

Very poor

3% Complete

63

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    Round Indicators
    flower2020 London, United Kingdom. 07/17/2019 Family

    “I been in dubia 4th time this hotel was just the best ”

    Everything about this place is nice also all the working are so nice and polite . Every time I phoned them for some thing. They always bring it to me. I would come back. The food is fantastic. Everything in this hotel is perfect. X

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Guest, Thank you for choosing DUKES The Palm, a Royal Hideaway Hotel during your visit to Dubai and we also appreciate the time you took in writing us a feedback of your stay with us! We are glad to know that you find our hotel as one of the best hotels you have stayed at and it has been our pleasure to be of service in creating a memorable holiday for you in Dubai. Again, thank you and we look forward for your return in the nearest future! Kind regards, General Manager

    Round Indicators
    iangsbird Glasgow, United Kingdom. 07/17/2019 Couples

    “Another great holiday at the Dukes”

    Recently returned from our 2nd stay at The Dukes and again met all our expectations The hotel facilities are 1st class all Management and staff are friendly courteous and efficient making sure your stay enjoy a 1st class experience. I would recommend. This hotel for a relaxing break.

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Guest, Thank you for choosing DUKES The Palm, a Royal Hideaway Hotel the second time around, and we are so happy to read that once again, we have matched your holiday expectations! We delighted to know that you have received a friendly and professional service from our Team who always goes out of their way in ensuring the our each and every guest would feel comfortable and at home in our hotel. It has been our pleasure to be of service during your relaxing break. Once again, thank you and we hope to welcome you again soon for the third time around! Kind regards, General Manager

    Round Indicators
    Sarah R 07/17/2019 Couples

    “AMAZING hotel & service 5***”

    Me and my partner stayed in the Dukes Dubai for 7 nights at the start of July. From the moment we arrived in the taxi the staff were so helpful. I have never felt so welcome to a hotel before. Everything was just amazing. I had read review before going so thought I knew what to expect but it was better in real life I feel. We couldn’t of asked for a better service. The staff were always there to make sure you are ok and if you need anything. The rooms were cleaned a few times a day and stocked up with water etc. We really enjoyed the shuttle services from the hotel to the Dubai Mall and all the other malls. The rooms were a good size with our own balcony which we loved waking up to and sitting out enjoying the view looking into the hotel pool and into the Dubai Marina. We couldn’t of asked for a better stay and we will definitely be back to the hotel again hopefully next year!! Amazing Hotel - would highly recommend!

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Sarah, First and foremost, we would like to thank you for choosing DUKES The Palm, a Royal Hideaway Hotel for your visit to Dubai and for recommending us to the travel community of TripAdvisor, this is undoubtedly the best reward for us all. Thank you also for mentioning the service you have received from our dedicated Team, they do work hard to ensure that our each and every guest would feel welcome and comfortable from the moment they arrive until their departure, and we are glad to hear that you received such service from our Team. We will make sure to pass on your review to them as we know, it will be a great source of motivation for them. We are also happy to know that you always find your room to be clean and comfortable and that you appreciate the shuttle service we offer our guests. Once again, thank you for your lovely review and recommendation. We hope to welcome you again in the nearest future! Kind regards, General Manager

    Round Indicators
    meercat2019 Skegness, United Kingdom. 07/17/2019 Couples

    “Very comfortable stay.”

    The staff tried to do everything possible to make our stay enjoyable, nothing was too much to ask. From checking in (early) to when we left, there was no complacency, the staff were always helpful and happy - Bijay the concierge is a gem. The hotel was immediately clean, food was excellent and rooms just right.

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Guest, Thank you so much for taking the time in writing us a review of your stay at DUKES The Palm, a Royal Hideaway Hotel! We are glad to know that you had a comfortable stay in our hotel as our aim is to make sure each and every guest feel at home whenever they are away from their home. It is also delighting to hear that our Team have made your stay extra special with their friendliness and willingness to help. We will ensure to pass on your kind words to them, especially Bijay, as we know that it will be a great source of motivation for them. Once again, thank you and we hope to welcome you again soon! Kind regards, General Manager

    Round Indicators
    sarahreal1 07/16/2019 Couples

    “Amazing hotel with friendly staff”

    Me and my partner stayed at the Dukes Dubai for 7 nights in July. From the moment we stepped foot in the hotel all the staff made you feel so welcome and provided such an amazing service. Was never a time when they didn’t want to make you feel welcome & see if you needed anything. The room was a good size with our own little balcony which we loved sitting out first thing in the morning looking out to the beautiful view of the Marina and the pool area. The pool/lazy river was amazing. The hotel definitely was everything and more than I expected from start to finish. Will definitely be returning next time we visit Dubai. X

    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
     Dear Sarah, Thank you for taking the time in sharing your experience with us! We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Thank you also for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are also delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Once again, thank you for your wonderful review and we hope to welcome you again in the nearest future! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • july 17 2019
    • London, United Kingdom
    • Family

    flower2020

    “I been in dubia 4th time this hotel was just the best ”


    Everything about this place is nice also all the working are so nice and polite . Every time I phoned them for some thing. They always bring it to me. I would come back. The food is fantastic. Everything in this hotel is perfect. X


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Guest, Thank you for choosing DUKES The Palm, a Royal Hideaway Hotel during your visit to Dubai and we also appreciate the time you took in writing us a feedback of your stay with us! We are glad to know that you find our hotel as one of the best hotels you have stayed at and it has been our pleasure to be of service in creating a memorable holiday for you in Dubai. Again, thank you and we look forward for your return in the nearest future! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • july 17 2019
    • Glasgow, United Kingdom
    • Couples

    iangsbird

    “Another great holiday at the Dukes”


    Recently returned from our 2nd stay at The Dukes and again met all our expectations The hotel facilities are 1st class all Management and staff are friendly courteous and efficient making sure your stay enjoy a 1st class experience. I would recommend. This hotel for a relaxing break.


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Guest, Thank you for choosing DUKES The Palm, a Royal Hideaway Hotel the second time around, and we are so happy to read that once again, we have matched your holiday expectations! We delighted to know that you have received a friendly and professional service from our Team who always goes out of their way in ensuring the our each and every guest would feel comfortable and at home in our hotel. It has been our pleasure to be of service during your relaxing break. Once again, thank you and we hope to welcome you again soon for the third time around! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • july 17 2019
    • Couples

    Sarah R

    “AMAZING hotel & service 5***”


    Me and my partner stayed in the Dukes Dubai for 7 nights at the start of July. From the moment we arrived in the taxi the staff were so helpful. I have never felt so welcome to a hotel before. Everything was just amazing. I had read review before going so thought I knew what to expect but it was better in real life I feel. We couldn’t of asked for a better service. The staff were always there to make sure you are ok and if you need anything. The rooms were cleaned a few times a day and stocked up with water etc. We really enjoyed the shuttle services from the hotel to the Dubai Mall and all the other malls. The rooms were a good size with our own balcony which we loved waking up to and sitting out enjoying the view looking into the hotel pool and into the Dubai Marina. We couldn’t of asked for a better stay and we will definitely be back to the hotel again hopefully next year!! Amazing Hotel - would highly recommend!


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Sarah, First and foremost, we would like to thank you for choosing DUKES The Palm, a Royal Hideaway Hotel for your visit to Dubai and for recommending us to the travel community of TripAdvisor, this is undoubtedly the best reward for us all. Thank you also for mentioning the service you have received from our dedicated Team, they do work hard to ensure that our each and every guest would feel welcome and comfortable from the moment they arrive until their departure, and we are glad to hear that you received such service from our Team. We will make sure to pass on your review to them as we know, it will be a great source of motivation for them. We are also happy to know that you always find your room to be clean and comfortable and that you appreciate the shuttle service we offer our guests. Once again, thank you for your lovely review and recommendation. We hope to welcome you again in the nearest future! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • july 17 2019
    • Skegness, United Kingdom
    • Couples

    meercat2019

    “Very comfortable stay.”


    The staff tried to do everything possible to make our stay enjoyable, nothing was too much to ask. From checking in (early) to when we left, there was no complacency, the staff were always helpful and happy - Bijay the concierge is a gem. The hotel was immediately clean, food was excellent and rooms just right.


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Guest, Thank you so much for taking the time in writing us a review of your stay at DUKES The Palm, a Royal Hideaway Hotel! We are glad to know that you had a comfortable stay in our hotel as our aim is to make sure each and every guest feel at home whenever they are away from their home. It is also delighting to hear that our Team have made your stay extra special with their friendliness and willingness to help. We will ensure to pass on your kind words to them, especially Bijay, as we know that it will be a great source of motivation for them. Once again, thank you and we hope to welcome you again soon! Kind regards, General Manager

    EVALUATION

    Round Indicators

    • july 16 2019
    • Couples

    sarahreal1

    “Amazing hotel with friendly staff”


    Me and my partner stayed at the Dukes Dubai for 7 nights in July. From the moment we stepped foot in the hotel all the staff made you feel so welcome and provided such an amazing service. Was never a time when they didn’t want to make you feel welcome & see if you needed anything. The room was a good size with our own little balcony which we loved sitting out first thing in the morning looking out to the beautiful view of the Marina and the pool area. The pool/lazy river was amazing. The hotel definitely was everything and more than I expected from start to finish. Will definitely be returning next time we visit Dubai. X


    DUKESDUBAI, General Manager at Dukes The Palm, a Royal Hideaway Hotel, responded to this review
    Dear Sarah, Thank you for taking the time in sharing your experience with us! We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Thank you also for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are also delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. Once again, thank you for your wonderful review and we hope to welcome you again in the nearest future! Kind regards, General Manager

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.