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Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
Premios y Reconocimientos

Premios y reconocimientos

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map

Map and location

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Places of Interest

41.8 km Al Maktoum International Airport (DWC)

1.7 km Palm Jumeirah

8.8 km Mall of the Emirates

Guest reviews.

There is no better expert than a traveller.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 2135 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

65% Complete

1390

Very good

18% Complete

403

Average

8% Complete

192

Poor

3% Complete

78

Very poor

3% Complete

72

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    Round Indicators
    nicolasmaruri Madrid, Spain. 12/13/2019 Business

    “great swimming pool and gim”

    What I lile the most of the Dukes and this makes me wake up really early before going to work, is being able to see the view of the city while I work out in the gym and after that, to have a nice swim in the enormous pool before a wonderful beakfast, it just prepares the body and the mind for a nice day of hard working in Dubai.
    Round Indicators
    s0niam97 Dubai, United Arab Emirates. 12/13/2019 Couples

    “Excellent”

    Right from the Entry till the Exit true sense of Hospitality. Big thanks to Ms Sonia and Lara for the Room upgrade and making my husbands birthday extra special. The suite was an wow experience with the yummy cake to celebrate. Dinner at Khyber restaurant was truly Desi and thanks to chef Omvir for the relishing experience.
    Round Indicators
    NorthStar66103761414 12/13/2019 Solo travel

    “Chill out break”

    The hotel overall is lovely. The beach and poolside is again just fabulous... my room was nice but not worth 5* it needed some updating - there was also construction work going on so despite getting my preference for a balcony room I couldn’t use it due to the level of noise and was told there were no balcony rooms the other side. On one day there was no room clean - not sure why. Good location for marina and Jumeirah beach. Staff were friendly - esp all front line and chefs in the main restaurant - always smiling and happy to help. Would stay again for sure but once all the construction is finished! Unfortunately it’s like this everywhere currently!
    Round Indicators
    J123679 12/12/2019 Couples

    “Good Hospitality”

    I like the hotel but the room is small compare to other hotel thé services is Nice I remember I Guy whose name is karan room room service hé is very gentle bad he also give me tips regarding to locality
    Round Indicators
    cliffegill Rochester, United Kingdom. 12/12/2019

    “Brilliant October break.”

    Our first stay at a hotel on The Palm and we loved it. Room was small but very clean and the view overlooked a building site, but not a problem as noise was minimal and we could still see the view of Dubai Marina etc. Loved the pool and the Lazy River. Breakfast was one of the best in the UAE, but maybe have a few more english items like fried bread and scrambled egg. I know you do not do Pork Bacon but many hotels in Dubai still have a Pork section detached from the rest of the food. That would really appeal to many of your guests. All the staff were so friendly, helpful and Polite, except the issues we had with the management West 14th that were in denial regarding the times of their happy hours and start time of the ladies night that were advertised all over the hotel. . I complained to the hotel and hopefully they have addrresed this. Water sports very expensive so did not use. Gym was fantastic and also the 3000meter running track nearby. The english singer that was there during the day round the pool on Saturday 26 October was the best singer I have heard in the UAE. Sorry forgotten her name. Hope to be back again next year. But before that hope to visit your sister hotel over here in London.

    EVALUATION

    Round Indicators

    • december 13 2019
    • Madrid, Spain
    • Business

    nicolasmaruri

    “great swimming pool and gim”


    What I lile the most of the Dukes and this makes me wake up really early before going to work, is being able to see the view of the city while I work out in the gym and after that, to have a nice swim in the enormous pool before a wonderful beakfast, it just prepares the body and the mind for a nice day of hard working in Dubai.


    EVALUATION

    Round Indicators

    • december 13 2019
    • Dubai, United Arab Emirates
    • Couples

    s0niam97

    “Excellent”


    Right from the Entry till the Exit true sense of Hospitality. Big thanks to Ms Sonia and Lara for the Room upgrade and making my husbands birthday extra special. The suite was an wow experience with the yummy cake to celebrate. Dinner at Khyber restaurant was truly Desi and thanks to chef Omvir for the relishing experience.


    EVALUATION

    Round Indicators

    • december 13 2019
    • Solo travel

    NorthStar66103761414

    “Chill out break”


    The hotel overall is lovely. The beach and poolside is again just fabulous... my room was nice but not worth 5* it needed some updating - there was also construction work going on so despite getting my preference for a balcony room I couldn’t use it due to the level of noise and was told there were no balcony rooms the other side. On one day there was no room clean - not sure why. Good location for marina and Jumeirah beach. Staff were friendly - esp all front line and chefs in the main restaurant - always smiling and happy to help. Would stay again for sure but once all the construction is finished! Unfortunately it’s like this everywhere currently!


    EVALUATION

    Round Indicators

    • december 12 2019
    • Couples

    J123679

    “Good Hospitality”


    I like the hotel but the room is small compare to other hotel thé services is Nice I remember I Guy whose name is karan room room service hé is very gentle bad he also give me tips regarding to locality


    EVALUATION

    Round Indicators

    • december 12 2019
    • Rochester, United Kingdom

    cliffegill

    “Brilliant October break.”


    Our first stay at a hotel on The Palm and we loved it. Room was small but very clean and the view overlooked a building site, but not a problem as noise was minimal and we could still see the view of Dubai Marina etc. Loved the pool and the Lazy River. Breakfast was one of the best in the UAE, but maybe have a few more english items like fried bread and scrambled egg. I know you do not do Pork Bacon but many hotels in Dubai still have a Pork section detached from the rest of the food. That would really appeal to many of your guests. All the staff were so friendly, helpful and Polite, except the issues we had with the management West 14th that were in denial regarding the times of their happy hours and start time of the ladies night that were advertised all over the hotel. . I complained to the hotel and hopefully they have addrresed this. Water sports very expensive so did not use. Gym was fantastic and also the 3000meter running track nearby. The english singer that was there during the day round the pool on Saturday 26 October was the best singer I have heard in the UAE. Sorry forgotten her name. Hope to be back again next year. But before that hope to visit your sister hotel over here in London.


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