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Instalaciones del hotel Dukes Dubai, a Royal Hideaway Hotel
Premios y Reconocimientos

Premios y reconocimientos

;
map

Map and location

Palm Jumeirah   PO Box 120015 Dubai , United Arab Emirates    


Places of Interest

41.8 km Al Maktoum International Airport (DWC)

1.7 km Palm Jumeirah

8.8 km Mall of the Emirates

Guest reviews.

There is no better expert than a traveller.

Dukes The Palm, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1806 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

64% Complete

1168

Very good

18% Complete

341

Average

8% Complete

161

Poor

3% Complete

70

Very poor

3% Complete

66

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    Round Indicators
    blessingi2019 Dubai, United Arab Emirates. 08/16/2019 Friends getaway

    “Miss blessing Izediunor ”

    The staff In this hotel is just amazing everyone from A to Z, in particular Roland ( the Ugandan chef ) was amazing together with Olga. Loved in particular the Italian food and drinks aswell. It’s a really good thing that this hotel have multiple restaurants as it can become really busy in the morning especially around 10/10:30 am.
    Round Indicators
    ran092 08/16/2019 Family

    “this our third time in this hotel”

    unfortunately we stayed there in aid al adha it was crowded and we were there from 2 pm for check in we booked 4 bedrooms one of them we took it at 4:30 and the other one at 6:30!!! otherwise the hotel is new and clean and they didn’t allow us to have a late checkout till 3:00 pm or 4:00
    Round Indicators
    ikraamy United Kingdom. 08/16/2019 Friends getaway

    “Amazing”

    Amazing staff amazing service amazing hotel definitely recommend food was amazing the pool is also marvellous and amazing views the staff couldn’t improve any better they are so caring snd the service you provide is excellent
    Round Indicators
    Abdulla A 08/15/2019 Family

    “Bad experience ever”

    Bad experience ever and will not repeat it of course. They downgrade me from superior room to superior studio. Stuff not respecting the customer and they excuse is traffic and a lot of people. Check in was triple I was waiting about 2 hours to check in. Also check out was very slow it takes 1 hour to pick the luggage and bringing my car. I stay quarter of my day in the lobby waiting.
    Round Indicators
    ferdinandflores 08/14/2019 Friends getaway

    “Excellent!”

    Top notch reception/wait staff service, particularly Minnie and the guy at the beach bar who prepared our drinks and shisha. The breakfast selection is very good and the main entrance assistants were all very attentive.

    EVALUATION

    Round Indicators

    • august 16 2019
    • Dubai, United Arab Emirates
    • Friends getaway

    blessingi2019

    “Miss blessing Izediunor ”


    The staff In this hotel is just amazing everyone from A to Z, in particular Roland ( the Ugandan chef ) was amazing together with Olga. Loved in particular the Italian food and drinks aswell. It’s a really good thing that this hotel have multiple restaurants as it can become really busy in the morning especially around 10/10:30 am.


    EVALUATION

    Round Indicators

    • august 16 2019
    • Family

    ran092

    “this our third time in this hotel”


    unfortunately we stayed there in aid al adha it was crowded and we were there from 2 pm for check in we booked 4 bedrooms one of them we took it at 4:30 and the other one at 6:30!!! otherwise the hotel is new and clean and they didn’t allow us to have a late checkout till 3:00 pm or 4:00


    EVALUATION

    Round Indicators

    • august 16 2019
    • United Kingdom
    • Friends getaway

    ikraamy

    “Amazing”


    Amazing staff amazing service amazing hotel definitely recommend food was amazing the pool is also marvellous and amazing views the staff couldn’t improve any better they are so caring snd the service you provide is excellent


    EVALUATION

    Round Indicators

    • august 15 2019
    • Family

    Abdulla A

    “Bad experience ever”


    Bad experience ever and will not repeat it of course. They downgrade me from superior room to superior studio. Stuff not respecting the customer and they excuse is traffic and a lot of people. Check in was triple I was waiting about 2 hours to check in. Also check out was very slow it takes 1 hour to pick the luggage and bringing my car. I stay quarter of my day in the lobby waiting.


    EVALUATION

    Round Indicators

    • august 14 2019
    • Friends getaway

    ferdinandflores

    “Excellent!”


    Top notch reception/wait staff service, particularly Minnie and the guy at the beach bar who prepared our drinks and shisha. The breakfast selection is very good and the main entrance assistants were all very attentive.


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    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

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    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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