Piscina del hotel Barceló Salinas
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Plan et situation

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Lieux d’intérêt

139 km Aéroport de Guayaquil

0 m Playa Salinas

Premios y Reconocimientos

Prix et récompenses

Avis des clients

Vous ne trouverez pas de meilleur expert qu’un voyageur.

Barceló Salinas

4.0/5 Round Indicators
| 852 Commentaires

ÉVALUATION TOTALE

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ÉVALUATION DÉTAILLÉE

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Rapport qualité-prix

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Emplacement

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Qualité de la literie

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Chambres

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Propreté

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Service


Opinions

Excellent

46% Complete

399

Très bien

23% Complete

196

Normal

15% Complete

132

Mauvais

8% Complete

76

Très médiocre

5% Complete

49

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Classer par

    Round Indicators
    lulu v 12/08/2018 En famille

    “Horrible service by Daniela Lainez”

    I visited Salinas on 30 November 2018. I stayed at Barcelo hotel with my cousin. First we went to the swimming pool for drinks, then we went to the beach. By 4pm we went to the room to change and take a shower, to my surprise there was not hot water. This was reported to the reception where Daniela Lainez was the person in charge (that's what she said) she said that it was a problem with the electricity, however I was the only one who had complained, but by the time we come back to the hotel, everything should be fine. We came back around 10pm and still there was not hot water nor AC. I called the reception and asked to be moved to another room and we were told there was not room available (the hotel didn't look full). Next day Daniela Lainez was again in charge and we complained again she said she could give us another room and we responded we were already checking out. It was a terrible experience having to deal with Daniela, a very unprofessional, inept, inexperienced employee who shouldn't be doing this kind of work. Barcelo hotel should train their employees and avoid problems.
    Round Indicators
    jimbocerv 11/27/2018 En couple

    “Good place, could be a better deal/experience.”

    The hotel is very nice and comfortable. Location is great because is in front to the beach (not the best one in town but perfect in low season) and is walking distance to most of the movement of the city. Right now the hotel offers an all-inclusive deal, but considering the price I expected better quality in the food, free wifi (now a basic issue in any hotel) and better care in room cleanliness. We had ants in the bathroom, not a lot, but some, and this is not expected in this hotel category (and price). All the staff was absolutely kind and polite, maybe the best in the overall services.

    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
     We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Salinas hotel; your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Our guests' feedback, is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We really hope that you will give us the opportunity to better serve you in the future.

    Round Indicators
    Moe G Capitol Heights. 09/27/2018 En couple

    “Honeymoon”

    Amazing hospitality, room over the beach , cool breeze, loving it. Everything inclusive Rooms clean and a comfortable king bed. Wonderful experience , food fresh high quality , Buffett style , great option from beef , chicken, and plenty of local seafood, thank you Barcelo Salinas, Ecuador Always 29.11

    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
     Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We greatly appreciate the time you spent to share your experience, and we thank you for your kind recommendation to Tripadvisor’s readers . We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    Round Indicators
    Flyer496788 09/24/2018 En couple

    “great time”

    We love the Barcelo Salinas hotel, it’s great value for money. We have everything we need and it’s in a handy location. Karl and the team are always helpful and friendly and the rooms are clean and well appointed. The restaurant is amazing with 5 star service and gorgeous food. I can highly recommend the Barcelo Salinas.

    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
     We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Salinas hotel, with us, and Tripadvisor readers. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

    Round Indicators
    Zachary T Quebec, Quebec, Canada. 03/08/2016 En famille

    “Hotel correct sans plus...”

    Pour un Barcelo, nous n'étions vraiment pas à celui du Nicaragua...Hotel, juste correct. Pour un tout inclus, c'était vraiment étrange. Peut-être est ce dû au fait que ce n'est pas une destination que l'on se rend avec un tour...3 piscines, dont, une nouvelle, pas ouverte. Un snack à la deuxième piscine. Un buffet...euh...le pire buffet, côté choix que nous avons jamais eu, même si l'on trouvait tjrs un petit quelque choses à manger. Pas bcp de clients dans l'hôtel, on peut comprendre que le choix du menu sois restreint, mais à ce point? Je crois que selon le prix que l'on a payé, cela aurait été préférable d'aller manger dans les restos alentour. Mais, le vin rouge était excellent ;-) Mais encore là, dans notre tout inclus, le vin était gratuit, mais pour avoir une btl du même vin, 34$ US...EUH....J'ai l'impression que l'hôtel n'est pas simplement un hôtel, mais aussi des appartements, pcq sur plusieurs balcons, il y avait des BBQ, des palmiers, des décos...Nous avons soupé à l'hotel au resto à la carte au GRILL (qui, si on ne se renseigne pas, on ne sait pas comment le trouver...il est au BUFFET, mais avec un menu ;-)) C'était très bon, mais encore là, il n'y avait pas tout le menu, pas de langoustes, ni de homards...mais leurs desserts, peut facilement être pour 4 personnes et sont très bons. Notre chambre était vraiment bien, très épurée et assez grande pour y installer une allée de Bowling...une suite junior,premier plancher à 10 pieds de l'océan pacifique. Avec les vagues que nous avons eues, je pensais que l'océan cognerait à notre porte. Nous avions wi-fi dans la chambre. L'hôtel est très bien situé à Salinas, sur toute la plage il y a internet gratuit.

    bcmiramar, Director Comercial de Barcelo Salinas, a répondu à cet avis
     Cher client Nous vous remercions de votre commentaire. Nous nous engageons à fournir un service de qualité à nos invités, nous passerons en revue chacune de leurs observations. Avec nos meilleures salutations

    ÉVALUATION

    Round Indicators

    • décembre 8 2018
    • En famille

    lulu v

    “Horrible service by Daniela Lainez”


    I visited Salinas on 30 November 2018. I stayed at Barcelo hotel with my cousin. First we went to the swimming pool for drinks, then we went to the beach. By 4pm we went to the room to change and take a shower, to my surprise there was not hot water. This was reported to the reception where Daniela Lainez was the person in charge (that's what she said) she said that it was a problem with the electricity, however I was the only one who had complained, but by the time we come back to the hotel, everything should be fine. We came back around 10pm and still there was not hot water nor AC. I called the reception and asked to be moved to another room and we were told there was not room available (the hotel didn't look full). Next day Daniela Lainez was again in charge and we complained again she said she could give us another room and we responded we were already checking out. It was a terrible experience having to deal with Daniela, a very unprofessional, inept, inexperienced employee who shouldn't be doing this kind of work. Barcelo hotel should train their employees and avoid problems.


    ÉVALUATION

    Round Indicators

    • novembre 27 2018
    • En couple

    jimbocerv

    “Good place, could be a better deal/experience.”


    The hotel is very nice and comfortable. Location is great because is in front to the beach (not the best one in town but perfect in low season) and is walking distance to most of the movement of the city. Right now the hotel offers an all-inclusive deal, but considering the price I expected better quality in the food, free wifi (now a basic issue in any hotel) and better care in room cleanliness. We had ants in the bathroom, not a lot, but some, and this is not expected in this hotel category (and price). All the staff was absolutely kind and polite, maybe the best in the overall services.


    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
    We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Salinas hotel; your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Our guests' feedback, is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We really hope that you will give us the opportunity to better serve you in the future.

    ÉVALUATION

    Round Indicators

    • septembre 27 2018
    • Capitol Heights
    • En couple

    Moe G

    “Honeymoon”


    Amazing hospitality, room over the beach , cool breeze, loving it. Everything inclusive Rooms clean and a comfortable king bed. Wonderful experience , food fresh high quality , Buffett style , great option from beef , chicken, and plenty of local seafood, thank you Barcelo Salinas, Ecuador Always 29.11


    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
    Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We greatly appreciate the time you spent to share your experience, and we thank you for your kind recommendation to Tripadvisor’s readers . We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    ÉVALUATION

    Round Indicators

    • septembre 24 2018
    • En couple

    Flyer496788

    “great time”


    We love the Barcelo Salinas hotel, it’s great value for money. We have everything we need and it’s in a handy location. Karl and the team are always helpful and friendly and the rooms are clean and well appointed. The restaurant is amazing with 5 star service and gorgeous food. I can highly recommend the Barcelo Salinas.


    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
    We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Salinas hotel, with us, and Tripadvisor readers. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

    ÉVALUATION

    Round Indicators

    • mars 8 2016
    • Quebec, Quebec, Canada
    • En famille

    Zachary T

    “Hotel correct sans plus...”


    Pour un Barcelo, nous n'étions vraiment pas à celui du Nicaragua...Hotel, juste correct. Pour un tout inclus, c'était vraiment étrange. Peut-être est ce dû au fait que ce n'est pas une destination que l'on se rend avec un tour...3 piscines, dont, une nouvelle, pas ouverte. Un snack à la deuxième piscine. Un buffet...euh...le pire buffet, côté choix que nous avons jamais eu, même si l'on trouvait tjrs un petit quelque choses à manger. Pas bcp de clients dans l'hôtel, on peut comprendre que le choix du menu sois restreint, mais à ce point? Je crois que selon le prix que l'on a payé, cela aurait été préférable d'aller manger dans les restos alentour. Mais, le vin rouge était excellent ;-) Mais encore là, dans notre tout inclus, le vin était gratuit, mais pour avoir une btl du même vin, 34$ US...EUH....J'ai l'impression que l'hôtel n'est pas simplement un hôtel, mais aussi des appartements, pcq sur plusieurs balcons, il y avait des BBQ, des palmiers, des décos...Nous avons soupé à l'hotel au resto à la carte au GRILL (qui, si on ne se renseigne pas, on ne sait pas comment le trouver...il est au BUFFET, mais avec un menu ;-)) C'était très bon, mais encore là, il n'y avait pas tout le menu, pas de langoustes, ni de homards...mais leurs desserts, peut facilement être pour 4 personnes et sont très bons. Notre chambre était vraiment bien, très épurée et assez grande pour y installer une allée de Bowling...une suite junior,premier plancher à 10 pieds de l'océan pacifique. Avec les vagues que nous avons eues, je pensais que l'océan cognerait à notre porte. Nous avions wi-fi dans la chambre. L'hôtel est très bien situé à Salinas, sur toute la plage il y a internet gratuit.


    bcmiramar, Director Comercial de Barcelo Salinas, a répondu à cet avis
    Cher client Nous vous remercions de votre commentaire. Nous nous engageons à fournir un service de qualité à nos invités, nous passerons en revue chacune de leurs observations. Avec nos meilleures salutations

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