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Piscina del hotel Barceló Salinas
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Plan et situation

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Lieux d’intérêt

139 km Aéroport de Guayaquil

0 m Playa Salinas

Premios y Reconocimientos

Prix et récompenses

Avis des clients

Vous ne trouverez pas de meilleur expert qu’un voyageur.

Barceló Salinas

4.0/5 Round Indicators
| 895 Commentaires

ÉVALUATION TOTALE

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ÉVALUATION DÉTAILLÉE

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Rapport qualité-prix

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Emplacement

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Qualité de la literie

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Chambres

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Propreté

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Service


Opinions

Excellent

46% Complete

417

Très bien

23% Complete

207

Normal

15% Complete

136

Mauvais

9% Complete

83

Très médiocre

5% Complete

52

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Classer par

    Round Indicators
    728mariadelcarmenz Lake Zurich, Illinois. 04/01/2019 En couple

    “5 stars? Really??”

    The only positive thing Inhave to say of this hotel is that the personnel is amazing. They are friendly, courteous, funny (not all), go the extras mile to help you. But other than that I just don’t know how they receive a 5 star qualification. I was there after the carnival holidays expecting there would be a fewer crowd, but the hotel has pretty full. So the pools were full too and one would expect they clean them deeply, however in the morning when I went for a swim after they finish cleaning, the water was filthy with hairs and sand. I asked the pool guy what happened and could not give me an answer. The hotel has another pool that people are not allowed to use. It has a big “maintenance” sign to drive people away. I asked the manager and he could not explain why we could not use it. Then the bathrooms are another story, very old trashcans, stalls that have only been repainted and looks that don’t apply to a 5 star hotel. We did not eat there because we found a great local retaurant within one block walking distance where the food is really good. The hotel has an all inclusive system used mainly by locals. They seemed not to mind the details that I mention, but for international travelers like me, those details count.

    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
     We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Salinas hotel and apologize if you experienced any inconsistency in our service. We have read your review with our utmost attention and will take note of your constructive remarks. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay. We hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    Round Indicators
    Wguevara71 03/19/2019 En famille

    “Nice Place”

    Great and relaxing time with my fiancee, I will do it again, but the rates were too high, it could be more reasonable for tourist. overall it was a nice place where to spend time your loved ones. it was right of the beach you could see the beach as you view the outside.

    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
     Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit.

    Round Indicators
    Traveler62710763492 Stockholm, Suède. 03/12/2019 En famille

    “Excellent!”

    We had the room with the seaview. Luxury room and really clean with the latest services. Beautiful view. Good breakfast. Really service minded staff, helpful and polite. Close to the rest of the city and beach.

    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
     Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

    Round Indicators
    Journey55724176932 02/13/2019 En couple

    “Salinas vacation”

    We really enjoyed our stay and the staff was excellent in helping us with any thing we needed. Their location is probably one of the best in town right across from the Malecon. We would definitely recommend this to friends and we would re book when we return.

    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
     Thank you for making our Barceló Salinas your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Again we thank you for this wonderful review; it has been a pleasure for us to read it, and we look forward to serving you again soon.

    Round Indicators
    Zachary T Quebec, Quebec, Canada. 03/08/2016 En famille

    “Hotel correct sans plus...”

    Pour un Barcelo, nous n'étions vraiment pas à celui du Nicaragua...Hotel, juste correct. Pour un tout inclus, c'était vraiment étrange. Peut-être est ce dû au fait que ce n'est pas une destination que l'on se rend avec un tour...3 piscines, dont, une nouvelle, pas ouverte. Un snack à la deuxième piscine. Un buffet...euh...le pire buffet, côté choix que nous avons jamais eu, même si l'on trouvait tjrs un petit quelque choses à manger. Pas bcp de clients dans l'hôtel, on peut comprendre que le choix du menu sois restreint, mais à ce point? Je crois que selon le prix que l'on a payé, cela aurait été préférable d'aller manger dans les restos alentour. Mais, le vin rouge était excellent ;-) Mais encore là, dans notre tout inclus, le vin était gratuit, mais pour avoir une btl du même vin, 34$ US...EUH....J'ai l'impression que l'hôtel n'est pas simplement un hôtel, mais aussi des appartements, pcq sur plusieurs balcons, il y avait des BBQ, des palmiers, des décos...Nous avons soupé à l'hotel au resto à la carte au GRILL (qui, si on ne se renseigne pas, on ne sait pas comment le trouver...il est au BUFFET, mais avec un menu ;-)) C'était très bon, mais encore là, il n'y avait pas tout le menu, pas de langoustes, ni de homards...mais leurs desserts, peut facilement être pour 4 personnes et sont très bons. Notre chambre était vraiment bien, très épurée et assez grande pour y installer une allée de Bowling...une suite junior,premier plancher à 10 pieds de l'océan pacifique. Avec les vagues que nous avons eues, je pensais que l'océan cognerait à notre porte. Nous avions wi-fi dans la chambre. L'hôtel est très bien situé à Salinas, sur toute la plage il y a internet gratuit.

    bcmiramar, Director Comercial de Barcelo Salinas, a répondu à cet avis
     Cher client Nous vous remercions de votre commentaire. Nous nous engageons à fournir un service de qualité à nos invités, nous passerons en revue chacune de leurs observations. Avec nos meilleures salutations

    ÉVALUATION

    Round Indicators

    • avril 1 2019
    • Lake Zurich, Illinois
    • En couple

    728mariadelcarmenz

    “5 stars? Really??”


    The only positive thing Inhave to say of this hotel is that the personnel is amazing. They are friendly, courteous, funny (not all), go the extras mile to help you. But other than that I just don’t know how they receive a 5 star qualification. I was there after the carnival holidays expecting there would be a fewer crowd, but the hotel has pretty full. So the pools were full too and one would expect they clean them deeply, however in the morning when I went for a swim after they finish cleaning, the water was filthy with hairs and sand. I asked the pool guy what happened and could not give me an answer. The hotel has another pool that people are not allowed to use. It has a big “maintenance” sign to drive people away. I asked the manager and he could not explain why we could not use it. Then the bathrooms are another story, very old trashcans, stalls that have only been repainted and looks that don’t apply to a 5 star hotel. We did not eat there because we found a great local retaurant within one block walking distance where the food is really good. The hotel has an all inclusive system used mainly by locals. They seemed not to mind the details that I mention, but for international travelers like me, those details count.


    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
    We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Salinas hotel and apologize if you experienced any inconsistency in our service. We have read your review with our utmost attention and will take note of your constructive remarks. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay. We hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    ÉVALUATION

    Round Indicators

    • mars 19 2019
    • En famille

    Wguevara71

    “Nice Place”


    Great and relaxing time with my fiancee, I will do it again, but the rates were too high, it could be more reasonable for tourist. overall it was a nice place where to spend time your loved ones. it was right of the beach you could see the beach as you view the outside.


    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
    Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit.

    ÉVALUATION

    Round Indicators

    • mars 12 2019
    • Stockholm, Suède
    • En famille

    Traveler62710763492

    “Excellent!”


    We had the room with the seaview. Luxury room and really clean with the latest services. Beautiful view. Good breakfast. Really service minded staff, helpful and polite. Close to the rest of the city and beach.


    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
    Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

    ÉVALUATION

    Round Indicators

    • février 13 2019
    • En couple

    Journey55724176932

    “Salinas vacation”


    We really enjoyed our stay and the staff was excellent in helping us with any thing we needed. Their location is probably one of the best in town right across from the Malecon. We would definitely recommend this to friends and we would re book when we return.


    BarceloSalinas, Director General de Barcelo Salinas, a répondu à cet avis
    Thank you for making our Barceló Salinas your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Again we thank you for this wonderful review; it has been a pleasure for us to read it, and we look forward to serving you again soon.

    ÉVALUATION

    Round Indicators

    • mars 8 2016
    • Quebec, Quebec, Canada
    • En famille

    Zachary T

    “Hotel correct sans plus...”


    Pour un Barcelo, nous n'étions vraiment pas à celui du Nicaragua...Hotel, juste correct. Pour un tout inclus, c'était vraiment étrange. Peut-être est ce dû au fait que ce n'est pas une destination que l'on se rend avec un tour...3 piscines, dont, une nouvelle, pas ouverte. Un snack à la deuxième piscine. Un buffet...euh...le pire buffet, côté choix que nous avons jamais eu, même si l'on trouvait tjrs un petit quelque choses à manger. Pas bcp de clients dans l'hôtel, on peut comprendre que le choix du menu sois restreint, mais à ce point? Je crois que selon le prix que l'on a payé, cela aurait été préférable d'aller manger dans les restos alentour. Mais, le vin rouge était excellent ;-) Mais encore là, dans notre tout inclus, le vin était gratuit, mais pour avoir une btl du même vin, 34$ US...EUH....J'ai l'impression que l'hôtel n'est pas simplement un hôtel, mais aussi des appartements, pcq sur plusieurs balcons, il y avait des BBQ, des palmiers, des décos...Nous avons soupé à l'hotel au resto à la carte au GRILL (qui, si on ne se renseigne pas, on ne sait pas comment le trouver...il est au BUFFET, mais avec un menu ;-)) C'était très bon, mais encore là, il n'y avait pas tout le menu, pas de langoustes, ni de homards...mais leurs desserts, peut facilement être pour 4 personnes et sont très bons. Notre chambre était vraiment bien, très épurée et assez grande pour y installer une allée de Bowling...une suite junior,premier plancher à 10 pieds de l'océan pacifique. Avec les vagues que nous avons eues, je pensais que l'océan cognerait à notre porte. Nous avions wi-fi dans la chambre. L'hôtel est très bien situé à Salinas, sur toute la plage il y a internet gratuit.


    bcmiramar, Director Comercial de Barcelo Salinas, a répondu à cet avis
    Cher client Nous vous remercions de votre commentaire. Nous nous engageons à fournir un service de qualité à nos invités, nous passerons en revue chacune de leurs observations. Avec nos meilleures salutations

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