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Barceló Hotel Views  Hydra Beach Resort
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Harita ve konum

Thermisia-Plepi   21051 Ermioni, Argolida ,   Greece  


Places of Interest

205 km Atina - Eleftherios Venizelos Uluslararası Havalimanı

174 km Pire Limanı

10 km Hermíone Limanı

253 km Patras Limanı

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

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Barceló Hydra Beach Resort

4.5/5 Round Indicators
| 2143 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

56% Complete

1208

Çok iyi

29% Complete

624

Normal

9% Complete

209

Kötü

3% Complete

71

Çok kötü

1% Complete

30

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Katiemm1111 Reading, İngiltere. 09/19/2019 Arkadaş kaçamakları

    “Barcelo Hydra Beach - lovely stay”

    Really nice hotel, had an amazing time and excellent value for money. The service and staff were great and the rooms were clean and a good size. The food was pretty good but not all of it was included in all inclusive which was a shame as it limited where you could eat or what you could drink a little. Beautiful setting, perfect to unwind!
    Round Indicators
    Harrisimos 09/16/2019 Çift

    “Stunning place ruined by the staff and hotel”

    After our wedding we decided to take a little break for 5 nights and found Barcelo Hydra Resort. Looked great on the pics and even though it was a 3 hour drive from Athens airport which has 4 toll booths on the way, O and make sure you have sat nav otherwise you will get lost. Arriving everything looked amazing, beautiful entrance and welcomed with a welcome drink before we unpacked the car and got a lift to our room. This is were the hospitality seemed to just stop. Staff although smiley at times dont do anything for you and seems an inconvenience to bother them. Very limited on variety of drinks and the only 2 bars available with what I have now been told is standard all inclusive. No mention of premium all inclusive which means you dont have to walk for 10 mins to get a drink. (Surely all inclusive means ALL) No way this is 5* and to top it off when trying to book a massage for my wife the following day at 18:50 a lady named Amanda from the Spa told us we shut at 19:00 so cant help and incredibly rude about it. The food was average at best and was more like school dinners than anything else. One of the most beautiful places I have been but ruined by most of the staff. Also when we booked it said soft sandy beech, it is a stone beach and because of an ankle operation a month ago I was dependent on the soft sand to make getting in the sea as easy as possible (would not have booked it if I had known) anyone that wants to stay here should find out more info before they do as once you have paid your money no body will help you. Still have 3 days left here and will be glad to see the back of the place.
    Round Indicators
    BeckyT010 Exeter, İngiltere. 09/16/2019 Çift

    “Beautiful but not the 5* treatmemt you expect!”

    My husband and I visited the hotel for our honeymoon. The location was stunning however management are very stingy! All inclusive doesnt include the beach bar and only includes the buffet restaurant. There wasnt so much as a congratulations when we informed them it was our honeymoon let alone any honeymoon perks. They were also quite rude when we made enquiries as to whether I could use my husbands 15 minute massage instead of him. Unfortunately this tainted what could have been a lovely stay. Disappointing.

    Guest Relations Manager BarceloHydraBeach - Barcelo Hydra Beach Resort, bu yorumu yanıtladı
     Dear guest, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Hydra Beach Resort, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We are happy that you enjoyed our facilities, however we are sad to read that you didn´t enjoyed our service, and that your perceptions didn´t match your expectations. We apologise for the misunderstandig it could be about the All-Inclusive program. Even it is perfectly described in our website, our staff is always at your disposal to help you and to lear out any doubts you may have. As described in our website, in our resort we have two different All Inclusive programs: the regular one, and the premium. Included in the All Inclusive regular one you have the le chef buffet, the Lobby Bar until midnight, Pool Bar until pool closes (also snacks), and Byblos Bar during the evening for the aperitivo. In the All Inclusive Premium program it is the previous mentioned included, plus Beach Bar, plus breakfast and lunch at Byblos. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Guest Experience team

    Round Indicators
    nebojsadanilovic Belgrade, Sırbistan. 09/14/2019 Çift

    “Good”

    I forgot some more points which should be very important for this hotel : 1) Cloth chairs in restaurants are terrible for siting. Maybe when they were new the idea to make hotel furniture a little bit rustic was ok but after this years of service and their deterioration it is very often impossible to sit commutable on chair. 2) Having all-in package we have breakfast and lunch in Byblos bar with excellent food and service. Once again congratulation to the Byblos staf 3) Beds in room are with so hard and uncomfortable mattress that I could not sleep on it. Fortunately we have auxiliary bed which was a little bit better and I used it. If some guest like hard mattress there are also guest , like we are, which like a little bit softer mattress, as a 5 star hotel YOU MUST HAVE solution for both kind of guests. In my career I was traveling very often all over the world and I must admit that this kind of uncomfortable bed mattresses I have not experienced much particularly not in 5 star hotels
    Round Indicators
    FAN58 Lublin, Polonya. 09/11/2019 Çift

    “Fantastic vacation !”

    perfect location , fantastic design (garden, bungalows, main building and spa center), beautiful views, wonderful water to swim in both; sea and infinity pool (incredible impression), very friendly staff and all in all unique atmosphere. Really was very good to stay in Barcelo Hydra Beach Resort !

    Guest Relations Manager BarceloHydraBeach - Barcelo Hydra Beach Resort, bu yorumu yanıtladı
     Dear giest, Thank you very much for sharing this great review of your recent stay at Barceló Hydra Beach Resort. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are happy that you enjoyed not only our facilities, but also our service, as our goal is guest satisfaction. We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future in Barceló Hydra Beach Resort or in other Barceló Hotels & Resorts around the globe. Best regards, Guest Experience team

    DEĞERLENDIRME

    Round Indicators

    • eylül 19 2019
    • Reading, İngiltere
    • Arkadaş kaçamakları

    Katiemm1111

    “Barcelo Hydra Beach - lovely stay”


    Really nice hotel, had an amazing time and excellent value for money. The service and staff were great and the rooms were clean and a good size. The food was pretty good but not all of it was included in all inclusive which was a shame as it limited where you could eat or what you could drink a little. Beautiful setting, perfect to unwind!


    DEĞERLENDIRME

    Round Indicators

    • eylül 16 2019
    • Çift

    Harrisimos

    “Stunning place ruined by the staff and hotel”


    After our wedding we decided to take a little break for 5 nights and found Barcelo Hydra Resort. Looked great on the pics and even though it was a 3 hour drive from Athens airport which has 4 toll booths on the way, O and make sure you have sat nav otherwise you will get lost. Arriving everything looked amazing, beautiful entrance and welcomed with a welcome drink before we unpacked the car and got a lift to our room. This is were the hospitality seemed to just stop. Staff although smiley at times dont do anything for you and seems an inconvenience to bother them. Very limited on variety of drinks and the only 2 bars available with what I have now been told is standard all inclusive. No mention of premium all inclusive which means you dont have to walk for 10 mins to get a drink. (Surely all inclusive means ALL) No way this is 5* and to top it off when trying to book a massage for my wife the following day at 18:50 a lady named Amanda from the Spa told us we shut at 19:00 so cant help and incredibly rude about it. The food was average at best and was more like school dinners than anything else. One of the most beautiful places I have been but ruined by most of the staff. Also when we booked it said soft sandy beech, it is a stone beach and because of an ankle operation a month ago I was dependent on the soft sand to make getting in the sea as easy as possible (would not have booked it if I had known) anyone that wants to stay here should find out more info before they do as once you have paid your money no body will help you. Still have 3 days left here and will be glad to see the back of the place.


    DEĞERLENDIRME

    Round Indicators

    • eylül 16 2019
    • Exeter, İngiltere
    • Çift

    BeckyT010

    “Beautiful but not the 5* treatmemt you expect!”


    My husband and I visited the hotel for our honeymoon. The location was stunning however management are very stingy! All inclusive doesnt include the beach bar and only includes the buffet restaurant. There wasnt so much as a congratulations when we informed them it was our honeymoon let alone any honeymoon perks. They were also quite rude when we made enquiries as to whether I could use my husbands 15 minute massage instead of him. Unfortunately this tainted what could have been a lovely stay. Disappointing.


    Guest Relations Manager BarceloHydraBeach - Barcelo Hydra Beach Resort, bu yorumu yanıtladı
    Dear guest, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Hydra Beach Resort, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We are happy that you enjoyed our facilities, however we are sad to read that you didn´t enjoyed our service, and that your perceptions didn´t match your expectations. We apologise for the misunderstandig it could be about the All-Inclusive program. Even it is perfectly described in our website, our staff is always at your disposal to help you and to lear out any doubts you may have. As described in our website, in our resort we have two different All Inclusive programs: the regular one, and the premium. Included in the All Inclusive regular one you have the le chef buffet, the Lobby Bar until midnight, Pool Bar until pool closes (also snacks), and Byblos Bar during the evening for the aperitivo. In the All Inclusive Premium program it is the previous mentioned included, plus Beach Bar, plus breakfast and lunch at Byblos. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons. Best regards, Guest Experience team

    DEĞERLENDIRME

    Round Indicators

    • eylül 14 2019
    • Belgrade, Sırbistan
    • Çift

    nebojsadanilovic

    “Good”


    I forgot some more points which should be very important for this hotel : 1) Cloth chairs in restaurants are terrible for siting. Maybe when they were new the idea to make hotel furniture a little bit rustic was ok but after this years of service and their deterioration it is very often impossible to sit commutable on chair. 2) Having all-in package we have breakfast and lunch in Byblos bar with excellent food and service. Once again congratulation to the Byblos staf 3) Beds in room are with so hard and uncomfortable mattress that I could not sleep on it. Fortunately we have auxiliary bed which was a little bit better and I used it. If some guest like hard mattress there are also guest , like we are, which like a little bit softer mattress, as a 5 star hotel YOU MUST HAVE solution for both kind of guests. In my career I was traveling very often all over the world and I must admit that this kind of uncomfortable bed mattresses I have not experienced much particularly not in 5 star hotels


    DEĞERLENDIRME

    Round Indicators

    • eylül 11 2019
    • Lublin, Polonya
    • Çift

    FAN58

    “Fantastic vacation !”


    perfect location , fantastic design (garden, bungalows, main building and spa center), beautiful views, wonderful water to swim in both; sea and infinity pool (incredible impression), very friendly staff and all in all unique atmosphere. Really was very good to stay in Barcelo Hydra Beach Resort !


    Guest Relations Manager BarceloHydraBeach - Barcelo Hydra Beach Resort, bu yorumu yanıtladı
    Dear giest, Thank you very much for sharing this great review of your recent stay at Barceló Hydra Beach Resort. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are happy that you enjoyed not only our facilities, but also our service, as our goal is guest satisfaction. We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future in Barceló Hydra Beach Resort or in other Barceló Hotels & Resorts around the globe. Best regards, Guest Experience team

    Kapat 

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