TripAdvisor Certificate of Excellence for five consecutive years
Our hotel has been given this exclusive award, which is only given to hotels that have received the TripAdvisor Certificate of Excellence for five years running. The TripAdvisor Certificate of Excellence is an award that is only granted to hotels which regularly receive excellent reviews from users.
We would like to thank all of our visitors who have made this award possible.
Group Winner 2015
Barceló Hotels & Resorts received an incredible result by having the highest level of Safety and Hygiene standards among all establishments that form part of the Cristal programme in Latin America.
The “H” Distinction is an award granted by Mexico's Tourism Secretary and Health Secretary to establishments that comply with the hygiene standards established by Mexican standard NMX-F605 NORMEX 2004.
The evaluation is carried out in the following key areas:
· Receipt of food
· Handling of chemical products
· Eating area
· Food preparation
· Service area
· Water and ice
· Sanitary services for employees
· Waste management
· Pest control
This award is a guarantee for the guests of the Barceló Maya Tropical hotel that we are committed to safe food and drink preparation and service.
The Cristal Distinction developed as a prevention programme in the health/hygiene sector with the objective of reducing the main health risks associated with the water used and foods prepared and served in establishments.
The hotels in the Barceló Group have carried out health/hygiene audits, based on protocols and controls of over 250 points in compliance with the World Health Organisation (WHO) guidelines.
This programme is focused on the areas of food and beverages, the prevention of Legionnaires’ disease, health safety and control of swimming pools and on-going training.