Views of Barceló Hotel Complex  Allegro Cozumel Resort
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Allegro Cozumel

Carretera Costera Sur Km 16.5   77600 San Francisco , Palancar   Cozumel  


Places of Interest

18.6 km Cozumel International Airport

300 m Hotel beach

Guest reviews.

There is no better expert than a traveller.

Allegro Cozumel

3.5/5 Round Indicators
| 5181 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

29% Complete

1521

Very good

33% Complete

1759

Average

18% Complete

963

Poor

10% Complete

532

Very poor

7% Complete

406

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    Round Indicators
    Phoenix, Arizona. 06/19/2018 Solo travel

    “Great Place.”

    Everything here was great. No Coke products, only Pepsi. Food was OK. Could have been better. But you can always find something to eat. That being said, I would go back. Staff was great. Grounds were well maintained. Safe environment. Beach was great and many fish to see in the water. Water is clear Caribbean water. Minimal beach sellers. 20$ Ride to town for a van, up to 9 people.
    Round Indicators
    06/19/2018 Couples

    “A below average week”

    After much research, we choose the allegro based on the overall positive reviews and value. We were pleased with the cleanliness of the rooms and the overall resort appearance, but very disappointed with a few things that would have been nice to know in advance. 1) They limit dining at the specialty restaurants to 2 visits/week. This is very unfortunate since the buffet dining was below average at best. If you do go, take advantage of the 2 nights a la caffe because that was the only good food we ate all week. 2. Travel agents by the lobby will try to scam you on excursions by offering a discount if you listen to a 90 minute sales pitch. Do not do it! The agents stationed in smaller offices by the tennis courts will assist in booking excursions at the discounted rate without listening to the aggressive sales pitch at a neighboring resort. Overall, I would not return to the allegro. The poor food quality and limited entertainment were deal breakers for me, but if you do go, I hope you benefit from out pitfalls.
    Round Indicators
    sandybishara Columbus, Ohio. 06/19/2018 Family

    “Unwelcoming staff with dishonest excursions personnel”

    The timeshare personnel they have on property in the lobby are horribly dishonest. They lied and said their credit card machine was not working and demanded cash after they agreed to take credit. They said they forgot to mention we had to attend a timeshare breakfast in the morning after we agreed upon all the rates. One of the supervisors was demeaning to woman and inappropriate with language. The staff just all seemed annoyed that we were there. Only about 3 staff greeted us the entire time we were there. The hotel rooms were damp and smelled horrendous.
    Round Indicators
    christopherlu Dallas, Texas. 06/19/2018 Couples

    “Vacation for total relax”

    If you look for something to spend your money wisely, this would be a good choice. For a totally relax vacation with all the needs be taken care of (not luxury though); flight, hotel, food and drink for a very reasonable price.
    Round Indicators
    erinmendiola Houston, Texas. 06/18/2018 Family

    “Hospitality at it's finest”

    This is a great family friendly resort. Anyone who complains about the food is crazy. The food is awesome and plentiful. We never got bored with the food. My 7 year old even loved everything and became more adventurous in what she ate cause everything was so good. Hard to get reservations in the restaurants but the buffets were awesome. Shout out to Alejandro who made our stay special. We had so much fun, lounging on the beach & dancing at the disco. Our kid loved the live shows with the kid club mini disco at the beginning. The sports lounge was a fun way to have a night cap with what we called the boracho buffet to satisfy those wee hour munchies. Also, I have to note how comfortable the beds were. I have back and neck problems and I slept better there than at my own home. Never woke up with pain. The staff was wonderful is every way.

    EVALUATION

    Round Indicators

    • june 19 2018
    • Phoenix, Arizona
    • Solo travel

    “Great Place.”


    Everything here was great. No Coke products, only Pepsi. Food was OK. Could have been better. But you can always find something to eat. That being said, I would go back. Staff was great. Grounds were well maintained. Safe environment. Beach was great and many fish to see in the water. Water is clear Caribbean water. Minimal beach sellers. 20$ Ride to town for a van, up to 9 people.


    EVALUATION

    Round Indicators

    • june 19 2018
    • Couples

    “A below average week”


    After much research, we choose the allegro based on the overall positive reviews and value. We were pleased with the cleanliness of the rooms and the overall resort appearance, but very disappointed with a few things that would have been nice to know in advance. 1) They limit dining at the specialty restaurants to 2 visits/week. This is very unfortunate since the buffet dining was below average at best. If you do go, take advantage of the 2 nights a la caffe because that was the only good food we ate all week. 2. Travel agents by the lobby will try to scam you on excursions by offering a discount if you listen to a 90 minute sales pitch. Do not do it! The agents stationed in smaller offices by the tennis courts will assist in booking excursions at the discounted rate without listening to the aggressive sales pitch at a neighboring resort. Overall, I would not return to the allegro. The poor food quality and limited entertainment were deal breakers for me, but if you do go, I hope you benefit from out pitfalls.


    EVALUATION

    Round Indicators

    • june 19 2018
    • Columbus, Ohio
    • Family

    sandybishara

    “Unwelcoming staff with dishonest excursions personnel”


    The timeshare personnel they have on property in the lobby are horribly dishonest. They lied and said their credit card machine was not working and demanded cash after they agreed to take credit. They said they forgot to mention we had to attend a timeshare breakfast in the morning after we agreed upon all the rates. One of the supervisors was demeaning to woman and inappropriate with language. The staff just all seemed annoyed that we were there. Only about 3 staff greeted us the entire time we were there. The hotel rooms were damp and smelled horrendous.


    EVALUATION

    Round Indicators

    • june 19 2018
    • Dallas, Texas
    • Couples

    christopherlu

    “Vacation for total relax”


    If you look for something to spend your money wisely, this would be a good choice. For a totally relax vacation with all the needs be taken care of (not luxury though); flight, hotel, food and drink for a very reasonable price.


    EVALUATION

    Round Indicators

    • june 18 2018
    • Houston, Texas
    • Family

    erinmendiola

    “Hospitality at it's finest”


    This is a great family friendly resort. Anyone who complains about the food is crazy. The food is awesome and plentiful. We never got bored with the food. My 7 year old even loved everything and became more adventurous in what she ate cause everything was so good. Hard to get reservations in the restaurants but the buffets were awesome. Shout out to Alejandro who made our stay special. We had so much fun, lounging on the beach & dancing at the disco. Our kid loved the live shows with the kid club mini disco at the beginning. The sports lounge was a fun way to have a night cap with what we called the boracho buffet to satisfy those wee hour munchies. Also, I have to note how comfortable the beds were. I have back and neck problems and I slept better there than at my own home. Never woke up with pain. The staff was wonderful is every way.


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    **The application of the discount code is not valid upon arrival at the hotel; the discount is only applicable at the time of booking. 

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