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Barceló Hotel Pool  Ixtapa Beach
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map

Map and location

Boulevard Ixtapa, s/n   40880 Ixtapa, Guerrero ,   México  


Places of Interest

19 km Zihuatanejo International

2 km Marina Ixtapa Golf Course

100 m Palma Real Golf Course (by Robert Trent Jones Jr.)

0 m El Palmar Beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Ixtapa

4.5/5 Round Indicators
| 4637 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

59% Complete

2763

Very good

22% Complete

1061

Average

10% Complete

477

Poor

4% Complete

224

Very poor

2% Complete

112

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    Round Indicators
    Rizzo1711 Illinois. 07/17/2019 Couples

    “20 years and counting”

    This is our home away from home. We found this little gem in 2000 and have been coming for 2 week stays ever since. Every year! Not an option! Our travel agent keeps asking if we want to try something different. Nope! We’ve found our place, and it’s Ixtapa/Zihua and the Barcelo! Main draws for us - the always predictable fabulous sunny, hot weather, smaller, super clean and well maintained grounds and hotel, great pool set-up right on the beach, great staff, gorgeous sunsets, beautiful clean, flat beach, and meeting up with the many great friends we’ve made over the years. People like us who come back to this same spot year after year. No it’s not the fanciest, newest or biggest. No I can’t say the food is a main draw, but it’s OK. Although we go all-inclusive premium, we love to venture out in the evenings to one of the many great restaurants. We always feel very safe in Ixtapa. See you this winter Barcelo Ixtapa. Counting the days. Can’t wait!

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Opinión de Rizzo1711: Thank you for your preference and comment, your opinion is very important to us, we are pleased to know that you have enjoyed your stay and that our staff has treated you as you deserve, especially that our facilities, food and service have met your expectations . We will be waiting for you with open arms, you have to try our New Year's Eve dinner. See you this winter. Best regards Luis Avelar / Director

    Round Indicators
    RealtorDaniel_S Menifee, California. 06/30/2019 Family

    “3 star 5 star hotel”

    The good thing about this hotel is that its located in a good spot of Ixtapa. The bad thing is that the food was not what you would expect from a 5 Star hotel. I requested an extra bed in my room and had to ask 5 different times before I actually got the roll away bed. The hotel it self had a lot of potential to be a five star hotel but during my stay it felt more like a Days Inn than the Ritz. The staff is nice, the view from the rooms are great and the pool was nice and warm. I was really hoping this hotel would be better than it was. I do t think I would stay here again.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear RealtorDaniel_S: We are glad to know that you visited Ixtapa Zihuatanejo and that you stayed at our resort, thank you for your preference and comments, your opinion is very important to improve our service, it would be very useful if you could give us more information about your stay, dates of stay,room number and with who you request the extra bed, we are interested to know which area did not solve your demand since all employees have the task of attending any complaint or request immediately, please write us to ixtapa.dir-sec@barcelo. com and let us know your food suggestions too. I look forward to your comments and of course your next visit, give us the opportunity to serve you as you deserve. Best Regards Luis Avelar / Director

    Round Indicators
    evilbyneedle Surrey, Canada. 06/29/2019

    “Great Hotel”

    This hotel was awesome. The food was amazing and the service was incredible. The rooms and public areas were kept clean and comfortable. We had fantastic bartenders in the pool bar. They had our drinks ready for us as soon as we finished the previous one. This hotel is very close to the town of Ixtapa and you just have to walk across the street for lots of shopping and restaurants. We will definitely be back!

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest evilbyneedle: Thank you for your visit to Ixtapa Zihuatanejo and our complex Barceló Ixtapa, also for your comment, your opinion is very important. We are pleased to know that our facilities and services have met your expectations. We will be waiting for you with open arms. Come back soon¡ Best regards Luis Avelar/Director

    Round Indicators
    nikoandmaia Port Moody, Canada. 06/28/2019 Family

    “Great family resort!”

    Had a great time with our kids age 13 and 10. When we were there just before December high season, the resort was frequented mainly by Mexican families so the food and general ambiance had a more homey feel than I've experienced at other Mexican resorts. The beach here is gorgeous and impeccably clean--I was out around 7am one morning after a very high tide that swamped a lot of the hotel beachfronts and I saw one bottlecap and a shred of filament tangled around a tree root, that's it. The water is crystal clear and you can often see manta rays playing in the surf. There are a lot of activities throughout the day, the pools are excellent, and there is a pretty good gym and recreation centre. As for cons, I would say the rooms in the main building are small and on their last legs--get a suite in the separate building especially if you are a family, and ask to see it as some of the suites have a separate bedroom and some do not. Also, if you are not comfortable with waves you may find the wave action in front of the hotel can be strong at times. We love the big waves and had an awesome time boogie-boarding. It would be great if the resort had boogie-board rentals or high quality boogie boards for sale--it does not. You have to go into the street markets for boogie boards and you can expect to pay pretty exorbitant prices for the good ones, but whatever. We loved it here!

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: Thank you for your visit to this beautiful beach and choosing our complex for your staying, thank you also for your comment, your opinion is very important. We are pleased to know that you had enjoyed your stay and that you found a pleasant atmosphere here, especially that our service has met your expectations. We will be waiting for your next visit. Come back soon! Luis Avelar / Director

    Round Indicators
    Lexx8o5 06/23/2019 Family

    “Family vacation”

    right when you get here you get treated by the kind staff like Marcos Cabrera for example ready to serve you with some drinks to refresh you, the rooms are all packed with all essentials, the food is phenomenal, they have activites to join good and fun for the whole family, the beach is beautiful when you walk down there are many options to travel round on a jet ski or ride around in a yacht to explore the surrounding islands, there is always a bar around ready for whT you need, and the list goes on and on but I Int tryna spoil any of the fun youll experience here

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: We are pleased to know that you visited our Hotel, that you have enjoyed our facilities and that our service, food and staff have met your expectations. Thanks for your comment and preference. Come back soon! We will be waiting for you with open arms. Best regards Luis Avelar/Director

    EVALUATION

    Round Indicators

    • july 17 2019
    • Illinois
    • Couples

    Rizzo1711

    “20 years and counting”


    This is our home away from home. We found this little gem in 2000 and have been coming for 2 week stays ever since. Every year! Not an option! Our travel agent keeps asking if we want to try something different. Nope! We’ve found our place, and it’s Ixtapa/Zihua and the Barcelo! Main draws for us - the always predictable fabulous sunny, hot weather, smaller, super clean and well maintained grounds and hotel, great pool set-up right on the beach, great staff, gorgeous sunsets, beautiful clean, flat beach, and meeting up with the many great friends we’ve made over the years. People like us who come back to this same spot year after year. No it’s not the fanciest, newest or biggest. No I can’t say the food is a main draw, but it’s OK. Although we go all-inclusive premium, we love to venture out in the evenings to one of the many great restaurants. We always feel very safe in Ixtapa. See you this winter Barcelo Ixtapa. Counting the days. Can’t wait!


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Opinión de Rizzo1711: Thank you for your preference and comment, your opinion is very important to us, we are pleased to know that you have enjoyed your stay and that our staff has treated you as you deserve, especially that our facilities, food and service have met your expectations . We will be waiting for you with open arms, you have to try our New Year's Eve dinner. See you this winter. Best regards Luis Avelar / Director

    EVALUATION

    Round Indicators

    • june 30 2019
    • Menifee, California
    • Family

    RealtorDaniel_S

    “3 star 5 star hotel”


    The good thing about this hotel is that its located in a good spot of Ixtapa. The bad thing is that the food was not what you would expect from a 5 Star hotel. I requested an extra bed in my room and had to ask 5 different times before I actually got the roll away bed. The hotel it self had a lot of potential to be a five star hotel but during my stay it felt more like a Days Inn than the Ritz. The staff is nice, the view from the rooms are great and the pool was nice and warm. I was really hoping this hotel would be better than it was. I do t think I would stay here again.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear RealtorDaniel_S: We are glad to know that you visited Ixtapa Zihuatanejo and that you stayed at our resort, thank you for your preference and comments, your opinion is very important to improve our service, it would be very useful if you could give us more information about your stay, dates of stay,room number and with who you request the extra bed, we are interested to know which area did not solve your demand since all employees have the task of attending any complaint or request immediately, please write us to ixtapa.dir-sec@barcelo. com and let us know your food suggestions too. I look forward to your comments and of course your next visit, give us the opportunity to serve you as you deserve. Best Regards Luis Avelar / Director

    EVALUATION

    Round Indicators

    • june 29 2019
    • Surrey, Canada

    evilbyneedle

    “Great Hotel”


    This hotel was awesome. The food was amazing and the service was incredible. The rooms and public areas were kept clean and comfortable. We had fantastic bartenders in the pool bar. They had our drinks ready for us as soon as we finished the previous one. This hotel is very close to the town of Ixtapa and you just have to walk across the street for lots of shopping and restaurants. We will definitely be back!


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest evilbyneedle: Thank you for your visit to Ixtapa Zihuatanejo and our complex Barceló Ixtapa, also for your comment, your opinion is very important. We are pleased to know that our facilities and services have met your expectations. We will be waiting for you with open arms. Come back soon¡ Best regards Luis Avelar/Director

    EVALUATION

    Round Indicators

    • june 28 2019
    • Port Moody, Canada
    • Family

    nikoandmaia

    “Great family resort!”


    Had a great time with our kids age 13 and 10. When we were there just before December high season, the resort was frequented mainly by Mexican families so the food and general ambiance had a more homey feel than I've experienced at other Mexican resorts. The beach here is gorgeous and impeccably clean--I was out around 7am one morning after a very high tide that swamped a lot of the hotel beachfronts and I saw one bottlecap and a shred of filament tangled around a tree root, that's it. The water is crystal clear and you can often see manta rays playing in the surf. There are a lot of activities throughout the day, the pools are excellent, and there is a pretty good gym and recreation centre. As for cons, I would say the rooms in the main building are small and on their last legs--get a suite in the separate building especially if you are a family, and ask to see it as some of the suites have a separate bedroom and some do not. Also, if you are not comfortable with waves you may find the wave action in front of the hotel can be strong at times. We love the big waves and had an awesome time boogie-boarding. It would be great if the resort had boogie-board rentals or high quality boogie boards for sale--it does not. You have to go into the street markets for boogie boards and you can expect to pay pretty exorbitant prices for the good ones, but whatever. We loved it here!


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest: Thank you for your visit to this beautiful beach and choosing our complex for your staying, thank you also for your comment, your opinion is very important. We are pleased to know that you had enjoyed your stay and that you found a pleasant atmosphere here, especially that our service has met your expectations. We will be waiting for your next visit. Come back soon! Luis Avelar / Director

    EVALUATION

    Round Indicators

    • june 23 2019
    • Family

    Lexx8o5

    “Family vacation”


    right when you get here you get treated by the kind staff like Marcos Cabrera for example ready to serve you with some drinks to refresh you, the rooms are all packed with all essentials, the food is phenomenal, they have activites to join good and fun for the whole family, the beach is beautiful when you walk down there are many options to travel round on a jet ski or ride around in a yacht to explore the surrounding islands, there is always a bar around ready for whT you need, and the list goes on and on but I Int tryna spoil any of the fun youll experience here


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest: We are pleased to know that you visited our Hotel, that you have enjoyed our facilities and that our service, food and staff have met your expectations. Thanks for your comment and preference. Come back soon! We will be waiting for you with open arms. Best regards Luis Avelar/Director

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