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Barceló Hotel Pool  Ixtapa Beach
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Map and location

Boulevard Ixtapa, s/n   40880 Ixtapa, Guerrero ,   México  


Places of Interest

19 km Zihuatanejo International

2 km Marina Ixtapa Golf Course

100 m Palma Real Golf Course (by Robert Trent Jones Jr.)

0 m El Palmar Beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Ixtapa

4.5/5 Round Indicators
| 5402 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

62% Complete

3353

Very good

21% Complete

1157

Average

9% Complete

514

Poor

4% Complete

248

Very poor

2% Complete

130

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    Round Indicators
    245maricelag 01/23/2020 Family

    “Great Family destination”

    This was our first time to Barcelo, Ixtapa. It’s a great destination for place for families, they have a toddler pool with a slide, ceramic painting. The food selection is good. Specialized restaurants are a little harder to get into, reservations starts at 9 am so best bet is he there before 9 am. Facility is clean and if anything is needed they are quick to help. Staff is friendly. Will definitely return to this property.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear 245maricelag, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We look forward to serving you again in the near future. Miguel A. López Ayala Director Hotel Barceló Ixtapa

    Round Indicators
    m0mbell Barrhead, Canada. 01/22/2020

    “Barcelo Beach”

    We really enjoyed our stay especially the beautiful beach, excellent food, friendly staff, wonderful clean pools. Our room was facing the mountains and street and was too close to the entertainment, so was quite noisey at night.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear m0mbell, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Ixtapa hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Miguel A. López Ayala Director Hotel Barceló Ixtapa

    Round Indicators
    Road290163 01/22/2020

    “Only okay.”

    Rooms were clean. We were upgraded to an ocean view which was lovely. Pool area and beach were very nice. Zumba class and evening entertainment were also very enjoyable. Biggest area for improvement were food and drinks. They weren't as good as I was expecting/hoping.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Road290163, We first would like to thank you for choosing our Barceló Ixtapa for your holidays in Ixtapa and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We look forward to serving you again soon. Best regards. Miguel A. López Ayala Director Hotel Barceló Ixtapa

    Round Indicators
    Rick B Manitoba, Canada. 01/17/2020

    “Number 19 or 20 visit”

    We will be arriving at the Barcelo in 36 days, this is our 19 or 20 time we have been there this time is for our 50th anniversary, plus we will be meeting friends from the states we met at the Barcelo 4 years ago. The town of Ixtapa is very safe, there are no bad restaurants in the town and there are about 80 restaurants. the 2 markets are busy but also safe, All the hotel staff are amazing they will insure your stay is enjoyable. Suggestion, arrive with Peso’s, tip the staff they work very hard for $5.00 a day. See you around the resort, I am the old guy in the Stetson, my wife is the one with all the tattoos, which she gets in Ixtapa every year

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Rick B, Firstly we would like to thank you for choosing our Barceló Ixtapa hotel once again for your holidays and for sharing this wonderful feedback. Having you with us again it will be fantastic, actually I'm absolutely sure that our staff will be delighted for serving and seeing you this year. They definitely remember you and your wife, We also thank you for your recommendation and wonderful words about the town. We are waiting you arrived on february. Best regards. Miguel A. López Ayala Director Hotel Barceló Ixtapa

    Round Indicators
    Dallas H 01/16/2020 Couples

    “Iowa Couple”

    Resort well worth the money. Resort has been around awhile but with the excellent service it was way more than adequate. Would definitely go back! Need to mention that all the bartenders were excellent. I can’t remember a time where I waited an unreasonable amount of time for a Cervesa.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Dallas H, We always strive to ensure the best pricing for our guests, thank you for pointing out the good value for money of our hotel. We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards. Miguel A. López Ayala Director Hotel Barceló Ixtapa

    EVALUATION

    Round Indicators

    • january 23 2020
    • Family

    245maricelag

    “Great Family destination”


    This was our first time to Barcelo, Ixtapa. It’s a great destination for place for families, they have a toddler pool with a slide, ceramic painting. The food selection is good. Specialized restaurants are a little harder to get into, reservations starts at 9 am so best bet is he there before 9 am. Facility is clean and if anything is needed they are quick to help. Staff is friendly. Will definitely return to this property.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear 245maricelag, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We look forward to serving you again in the near future. Miguel A. López Ayala Director Hotel Barceló Ixtapa

    EVALUATION

    Round Indicators

    • january 22 2020
    • Barrhead, Canada

    m0mbell

    “Barcelo Beach”


    We really enjoyed our stay especially the beautiful beach, excellent food, friendly staff, wonderful clean pools. Our room was facing the mountains and street and was too close to the entertainment, so was quite noisey at night.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear m0mbell, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Ixtapa hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Miguel A. López Ayala Director Hotel Barceló Ixtapa

    EVALUATION

    Round Indicators

    • january 22 2020

    Road290163

    “Only okay.”


    Rooms were clean. We were upgraded to an ocean view which was lovely. Pool area and beach were very nice. Zumba class and evening entertainment were also very enjoyable. Biggest area for improvement were food and drinks. They weren't as good as I was expecting/hoping.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Road290163, We first would like to thank you for choosing our Barceló Ixtapa for your holidays in Ixtapa and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We look forward to serving you again soon. Best regards. Miguel A. López Ayala Director Hotel Barceló Ixtapa

    EVALUATION

    Round Indicators

    • january 17 2020
    • Manitoba, Canada

    Rick B

    “Number 19 or 20 visit”


    We will be arriving at the Barcelo in 36 days, this is our 19 or 20 time we have been there this time is for our 50th anniversary, plus we will be meeting friends from the states we met at the Barcelo 4 years ago. The town of Ixtapa is very safe, there are no bad restaurants in the town and there are about 80 restaurants. the 2 markets are busy but also safe, All the hotel staff are amazing they will insure your stay is enjoyable. Suggestion, arrive with Peso’s, tip the staff they work very hard for $5.00 a day. See you around the resort, I am the old guy in the Stetson, my wife is the one with all the tattoos, which she gets in Ixtapa every year


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Rick B, Firstly we would like to thank you for choosing our Barceló Ixtapa hotel once again for your holidays and for sharing this wonderful feedback. Having you with us again it will be fantastic, actually I'm absolutely sure that our staff will be delighted for serving and seeing you this year. They definitely remember you and your wife, We also thank you for your recommendation and wonderful words about the town. We are waiting you arrived on february. Best regards. Miguel A. López Ayala Director Hotel Barceló Ixtapa

    EVALUATION

    Round Indicators

    • january 16 2020
    • Couples

    Dallas H

    “Iowa Couple”


    Resort well worth the money. Resort has been around awhile but with the excellent service it was way more than adequate. Would definitely go back! Need to mention that all the bartenders were excellent. I can’t remember a time where I waited an unreasonable amount of time for a Cervesa.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Dallas H, We always strive to ensure the best pricing for our guests, thank you for pointing out the good value for money of our hotel. We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards. Miguel A. López Ayala Director Hotel Barceló Ixtapa

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