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Barceló Hotel Pool  Ixtapa Beach
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Map and location

Boulevard Ixtapa, s/n   40880 Ixtapa, Guerrero ,   México  


Places of Interest

19 km Zihuatanejo International

2 km Marina Ixtapa Golf Course

100 m Palma Real Golf Course (by Robert Trent Jones Jr.)

0 m El Palmar Beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Ixtapa

4.5/5 Round Indicators
| 4338 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

58% Complete

2546

Very good

23% Complete

1011

Average

10% Complete

457

Poor

4% Complete

216

Very poor

2% Complete

108

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    Round Indicators
    FrequentFlier648507 04/15/2019 Family

    “Grandma with daughter and grand-daugther”

    Excellent service. Magnificient view. Beach is on site. Food was really good in buffet and restaurants. Drinks did not have real juice that's the only down side. I recommend this resort to anyone, single, couples or families.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: We are pleased to know that you have stayed with us and that our facilities and services have been to your liking. Thank you for your comment, preference and recommendation. We will be waiting for you with open arms. Best regards Luis Avelar / Director

    Round Indicators
    AlineV240 Sherbrooke, Canada. 04/15/2019 Couples

    “Le caracol restaurant et Barcelo ”

    We spent a month in Ixtapa and went every afternoon to the beach restaurant at the Barcelo le Caracol, we experienced one of the Elder Gutierrez servers. Elder's service was fantastic, fast and always responsive to our needs. In addition, always in a good mood, we had a lot of fun with him. Thank you Elder and see you next year. Daniel and Aline.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: We are pleased to know that you had enjoyed your vacations in our hotel and that our services and facilities have been to your liking, in the same way we are glad to know that our staff has treated you as you deserve. Thanks for your preefrence. We will be waiting for you with open arms. Come back soon! I remain at your service Luis Avelar / Director

    Round Indicators
    Robin K Vancouver, Canada. 04/14/2019 Family

    “Perfect resort, amazing staff, and a beautiful beach!”

    This hotel was beyond incredible. We've stayed at Barcelo resorts in other areas of Mexico, and Barcelo Ixtapa lived up to its reputation. The resort is not too big, but has everything you need and is situated ON the beach. The pools are clean and ocean front, and open early morning till late at night. The pool bars are always open and available, and the bartenders are prompt in preparing your drinks. The hotel is stunning inside, and majority of the rooms are ocean front, making your view spectacular. Rooms are clean and comfortable, and the housekeeping staff do an amazing job to have your room clean quickly. Restaurants have a big variety and the 4 à-la-carte restaurants were very elegant. The food was delicious and well cooked. The hotel entertainment staff do an exceptional job of running activities on the beach and in the pool, and there are shows and fiestas held in the resort's theatre every night. Mexicana fiestas on Fridays is absolutely life changing - so much entertainment and good food. The resorts is in a great location - right across the street from a marketplace and from an outlet shopping area. Resort beach is clean and the water is turquoise and crystal clear. Beach chairs and pool chairs are easy to find and don't need to be reserved. We'd like to give a HUGE shoutout to Laura (at reception), Renel, Salvador (and Soline), Jorge, Christian, Luis & Mary (Air Canada representatives), the staff in Kyoto, the housekeeping staff, and everybody else whose names we unfortunately could not get. The staff were all exceptional and made our stay beyond memorable. Thank you for everything! 10/10 recommend this resort.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: We are pleased to know that you have enjoyed your vacation with us, as you say, our hotel is not very big but has everything you need and is located in an area close to everything you need; we are glad to know that our cleaning, bars, restaurants and activities have been to your liking, also glad to know that you have the oportinity to enjoy our Mexican party, an event that distinguishes us from other hotels. Thank you for you commment and preference. We will be waiting for your next vacation to see you again, it will be a pleasure to serve you one more time. I remain at your service Luis Avelar / Director

    Round Indicators
    ToddErin2013 Alberta, Canada. 04/14/2019

    “Good Resort, Great Beach”

    Barceló group of resorts are always a consistent class of resorts. This one is more of a hotel complex than what we usually go to for the jungle/palm tree atmosphere. The location is top notch. Nice flat beach for walking and of course the sunsets on the pacific side can't be beat. We like the sun and shade but if you're a shade type person you have to move around a little to find it we usually sit on the beach but by 11am there is very minimal shade available thru the palm trees, no palapas anywhere. 5 min walk into the little tourist town Ixtapa is which fun to explore and pick up the typical souvenir stuff. We were there the end of March into April it was not busy at all during the week but on the weekend it filled up with locals with alot of kids. Its nice to see the Mexican families in and using such a beautiful area of their country but its a little overwhelming at times. Make sure your at least 4 floors or higher on the ocean side for the sunsets and away from the Ixtapa side noise. This is also the theater side of the complex and can get pretty loud with the shows. Mexican Fiesta night and buffet on Fridays is a must its probably the best Mexican show we have ever seen. Our room just plain but its really only for sleeping anyways. The buffet food and A la cartes is typical of the price range of this resort. Can't comment on the Premium level which we passed on.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: Thank you for your comment and preference for our complex, we are pleased to know that our destination and our beach have met your expectations, also our facilities and restaurants, we are glad to know that you could enjoy our famous Mexican night, this is an event that sets us apart from the other hotels. We look forward for your next visit, it will be a pleasure to serve you again. Best regards Luis Avelar / Director

    Round Indicators
    marcela b 04/12/2019 Couples

    “Wonderful Staff”

    Last month, my husband and my self stay in this hotel for 5 days, we loved it. We took the premium package and for us was worth it. Premium drinks, premium restaurants and ocean front room. The size of the hotel is the perfect size, I hate the hotels that are super big and you have to walk a lot to go to the beach or pool. I feel super safe all the time and the staff were wonderful specially I am very thankful with the life guards and the security staff because the four day my husband got very drunk and went for a walk in the beach, after 3 or 4 hours passed I was very concern because he was not coming back and I was afraid that something happen to him because he was drunk and I was afraid that start getting dark. I talk to the life guard and he call the head of security and all of them start moving to locate him, I show them a picture of him and they start communicating with the other life guards and security of all the other hotels. The nice part they were always reassuring me that they were going to find him and after 1 hour they did. From now on my hotel will be Barcelo, I highly recommended. Thank you Barcelo staff for all you did for us.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear Marcela b: Thank you for your comment and preference, especially for your recommendation, we are pleased to know that our staff has treated you as you deserve and that our facilities and services have been to your liking. We will be waiting for you with open arms in this your home, Barceló Ixtapa. Come back soon! Best regards Luis Avelar / Director

    EVALUATION

    Round Indicators

    • april 15 2019
    • Family

    FrequentFlier648507

    “Grandma with daughter and grand-daugther”


    Excellent service. Magnificient view. Beach is on site. Food was really good in buffet and restaurants. Drinks did not have real juice that's the only down side. I recommend this resort to anyone, single, couples or families.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest: We are pleased to know that you have stayed with us and that our facilities and services have been to your liking. Thank you for your comment, preference and recommendation. We will be waiting for you with open arms. Best regards Luis Avelar / Director

    EVALUATION

    Round Indicators

    • april 15 2019
    • Sherbrooke, Canada
    • Couples

    AlineV240

    “Le caracol restaurant et Barcelo ”


    We spent a month in Ixtapa and went every afternoon to the beach restaurant at the Barcelo le Caracol, we experienced one of the Elder Gutierrez servers. Elder's service was fantastic, fast and always responsive to our needs. In addition, always in a good mood, we had a lot of fun with him. Thank you Elder and see you next year. Daniel and Aline.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest: We are pleased to know that you had enjoyed your vacations in our hotel and that our services and facilities have been to your liking, in the same way we are glad to know that our staff has treated you as you deserve. Thanks for your preefrence. We will be waiting for you with open arms. Come back soon! I remain at your service Luis Avelar / Director

    EVALUATION

    Round Indicators

    • april 14 2019
    • Vancouver, Canada
    • Family

    Robin K

    “Perfect resort, amazing staff, and a beautiful beach!”


    This hotel was beyond incredible. We've stayed at Barcelo resorts in other areas of Mexico, and Barcelo Ixtapa lived up to its reputation. The resort is not too big, but has everything you need and is situated ON the beach. The pools are clean and ocean front, and open early morning till late at night. The pool bars are always open and available, and the bartenders are prompt in preparing your drinks. The hotel is stunning inside, and majority of the rooms are ocean front, making your view spectacular. Rooms are clean and comfortable, and the housekeeping staff do an amazing job to have your room clean quickly. Restaurants have a big variety and the 4 à-la-carte restaurants were very elegant. The food was delicious and well cooked. The hotel entertainment staff do an exceptional job of running activities on the beach and in the pool, and there are shows and fiestas held in the resort's theatre every night. Mexicana fiestas on Fridays is absolutely life changing - so much entertainment and good food. The resorts is in a great location - right across the street from a marketplace and from an outlet shopping area. Resort beach is clean and the water is turquoise and crystal clear. Beach chairs and pool chairs are easy to find and don't need to be reserved. We'd like to give a HUGE shoutout to Laura (at reception), Renel, Salvador (and Soline), Jorge, Christian, Luis & Mary (Air Canada representatives), the staff in Kyoto, the housekeeping staff, and everybody else whose names we unfortunately could not get. The staff were all exceptional and made our stay beyond memorable. Thank you for everything! 10/10 recommend this resort.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest: We are pleased to know that you have enjoyed your vacation with us, as you say, our hotel is not very big but has everything you need and is located in an area close to everything you need; we are glad to know that our cleaning, bars, restaurants and activities have been to your liking, also glad to know that you have the oportinity to enjoy our Mexican party, an event that distinguishes us from other hotels. Thank you for you commment and preference. We will be waiting for your next vacation to see you again, it will be a pleasure to serve you one more time. I remain at your service Luis Avelar / Director

    EVALUATION

    Round Indicators

    • april 14 2019
    • Alberta, Canada

    ToddErin2013

    “Good Resort, Great Beach”


    Barceló group of resorts are always a consistent class of resorts. This one is more of a hotel complex than what we usually go to for the jungle/palm tree atmosphere. The location is top notch. Nice flat beach for walking and of course the sunsets on the pacific side can't be beat. We like the sun and shade but if you're a shade type person you have to move around a little to find it we usually sit on the beach but by 11am there is very minimal shade available thru the palm trees, no palapas anywhere. 5 min walk into the little tourist town Ixtapa is which fun to explore and pick up the typical souvenir stuff. We were there the end of March into April it was not busy at all during the week but on the weekend it filled up with locals with alot of kids. Its nice to see the Mexican families in and using such a beautiful area of their country but its a little overwhelming at times. Make sure your at least 4 floors or higher on the ocean side for the sunsets and away from the Ixtapa side noise. This is also the theater side of the complex and can get pretty loud with the shows. Mexican Fiesta night and buffet on Fridays is a must its probably the best Mexican show we have ever seen. Our room just plain but its really only for sleeping anyways. The buffet food and A la cartes is typical of the price range of this resort. Can't comment on the Premium level which we passed on.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest: Thank you for your comment and preference for our complex, we are pleased to know that our destination and our beach have met your expectations, also our facilities and restaurants, we are glad to know that you could enjoy our famous Mexican night, this is an event that sets us apart from the other hotels. We look forward for your next visit, it will be a pleasure to serve you again. Best regards Luis Avelar / Director

    EVALUATION

    Round Indicators

    • april 12 2019
    • Couples

    marcela b

    “Wonderful Staff”


    Last month, my husband and my self stay in this hotel for 5 days, we loved it. We took the premium package and for us was worth it. Premium drinks, premium restaurants and ocean front room. The size of the hotel is the perfect size, I hate the hotels that are super big and you have to walk a lot to go to the beach or pool. I feel super safe all the time and the staff were wonderful specially I am very thankful with the life guards and the security staff because the four day my husband got very drunk and went for a walk in the beach, after 3 or 4 hours passed I was very concern because he was not coming back and I was afraid that something happen to him because he was drunk and I was afraid that start getting dark. I talk to the life guard and he call the head of security and all of them start moving to locate him, I show them a picture of him and they start communicating with the other life guards and security of all the other hotels. The nice part they were always reassuring me that they were going to find him and after 1 hour they did. From now on my hotel will be Barcelo, I highly recommended. Thank you Barcelo staff for all you did for us.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear Marcela b: Thank you for your comment and preference, especially for your recommendation, we are pleased to know that our staff has treated you as you deserve and that our facilities and services have been to your liking. We will be waiting for you with open arms in this your home, Barceló Ixtapa. Come back soon! Best regards Luis Avelar / Director

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