Barceló Hotel Pool  Ixtapa Beach
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Map and location

Boulevard Ixtapa, s/n   40880 Ixtapa, Guerrero ,   México  


Places of Interest

19 km Zihuatanejo International

2 km Marina Ixtapa Golf Course

100 m Palma Real Golf Course (by Robert Trent Jones Jr.)

0 m El Palmar Beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Ixtapa

4.5/5 Round Indicators
| 4159 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

58% Complete

2442

Very good

23% Complete

966

Average

10% Complete

438

Poor

5% Complete

211

Very poor

2% Complete

102

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    Round Indicators
    Culture306826 03/17/2019 Friends getaway

    “Fabulous Experience”

    Our 14 day stay at the Barcelo Ixtapa was wonderful. Our room was very clean and comfortable. The pool area was very enjoyable and we liked the rolled towels that were placed on the loungers every morning. We really liked the size of the resort and that the pools and the beach were so close. The food was very tasty and the variety offered was great. The staff were all very, very polite and courteous, especially Cristina in the Palapa restaurant. We truly had a fabulous experience and we will be back!
    Round Indicators
    GrandTour622126 03/15/2019 Friends getaway

    “Best Mexican vacation by far”

    Truly enjoyed this resort. Great staff, very clean resort, great food selection, elecarets, great location. We were there as a group of 15 and were all very impressed with the resort. Very enjoyable vacation. We will be back.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: We are pleased to know that you have stayed with us and that our staff has treated you as you deserve, in the same way that our facilities and services have been of your complete satisfaction. We will be waiting for you with open arms. Come back soon! Best regards Luis Avelar/Director

    Round Indicators
    garryb105 Brandon, Manitoba. 03/13/2019 Couples

    “Great Place to Stay Again”

    Just returned from our sixth vacation in Ixtapa, each one at the Barcelo. We continue to stay at the Barcelo because we like the hotel, the people who work there and the location. Overall the hotel is kept very clean and the staff work hard to keep it this way. Amenities are good and the food choices very good. The staff are extremely hard working and very friendly each time we stay. This year was no different, from check in to departure the staff were amazing. Cristina who works in La Palapa restaurant is simply amazing. Biggest smile and wave every time you enter or walk by. She always goes the extra mile to ensure you have a great experience. It’s because of people like Cristina that we’ll return again next year.

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: We are pleased to know that yopu visited our destination and that our complex has been to your liking, in the same way that our staff has treated you as you deserve and our facilities and services have your liking. Thanks for your review, your comment and preference. We will be waiting for you with open arms. Best regards Luis Avelar / Director

    Round Indicators
    Voyage04045936825 Winnipeg, Canada. 03/12/2019 Friends getaway

    “Our Stay In Ixtapa”

    Everything at the Barceló Ixtapa was great, the food, the service, the location, the beach, the entertainment!!! Only a couple small things, we were served drinks in reused glasses, my friend was sick and we had no way of knowing that we didn't have each other's glass. They charge for WiFi, as this is a pricier resort, I would think they could give free WiFi, all the others do!!

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: We are pleased to know that you visited our destination and that you choosed to stay at our resort, also to know that our food, service, facilities and entertainment have been to your liking, thank you for your preference and comment, your opinion is important to make changes in the service in favor of your satisfaction. We hope to have the opportunity to serve you again, we will be waiting for you with open arms. Luis Avelar / Director

    Round Indicators
    NorthStar40482101312 Milford, Illinois. 03/11/2019 Couples

    “Great stay”

    The hotel itself needs a little TLC but for the price we can't complain. We upgraded to the premium club and that did not disappoint! Marcelino took special care of us and would get my drink ready before I even asked for it! He even took special care of me when we experienced an earthquake on our last morning there! The food there is very good as we have paid more at other resorts for food that was not half as good as this! The rooms need a little updating but you really aren't in there but to sleep, the room was clean and the staff made a couple of towel animals for us.The Japanese, Seafood and Italian themed restaurants were our favorites. The Mexican Themed restaurant was good too, I was disappointed because we were not offered a reservation there when we checked in, the staff felt sorry for us and let us dine there. We also enjoyed the adult pool (not enforced, we had several children in the pool). We made the best out of it and did not complain as they are on vacation and wanted to have a good time with their kids as well. I wish they would put a daily flyer in your room the night before so you know what activities you might like to do the next day. It is very hard to remember what is going on and what time. I did enjoy Yoga a few days. I would recommend this hotel and it was our 2nd time at this resort. Frank's bar across the street is s lot of fun and his brick oven pizza is excellant!

    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: Thank you very much for your review and share your experience with us, in the same way for your preference in choosing our resort, we are pleased to know that you enjoyed our premium package and that our staff has treated you as you deserve, also that our food, restaurants a la carte, activities and service in general have been to your liking. Your satisfaction is pur main purpose so we are glad you had a great time with us. We will be waiting for you with open arms, it will be a pleasure to serve you again. Best regards Luis Avelar / Director

    EVALUATION

    Round Indicators

    • march 17 2019
    • Friends getaway

    Culture306826

    “Fabulous Experience”


    Our 14 day stay at the Barcelo Ixtapa was wonderful. Our room was very clean and comfortable. The pool area was very enjoyable and we liked the rolled towels that were placed on the loungers every morning. We really liked the size of the resort and that the pools and the beach were so close. The food was very tasty and the variety offered was great. The staff were all very, very polite and courteous, especially Cristina in the Palapa restaurant. We truly had a fabulous experience and we will be back!


    EVALUATION

    Round Indicators

    • march 15 2019
    • Friends getaway

    GrandTour622126

    “Best Mexican vacation by far”


    Truly enjoyed this resort. Great staff, very clean resort, great food selection, elecarets, great location. We were there as a group of 15 and were all very impressed with the resort. Very enjoyable vacation. We will be back.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest: We are pleased to know that you have stayed with us and that our staff has treated you as you deserve, in the same way that our facilities and services have been of your complete satisfaction. We will be waiting for you with open arms. Come back soon! Best regards Luis Avelar/Director

    EVALUATION

    Round Indicators

    • march 13 2019
    • Brandon, Manitoba
    • Couples

    garryb105

    “Great Place to Stay Again”


    Just returned from our sixth vacation in Ixtapa, each one at the Barcelo. We continue to stay at the Barcelo because we like the hotel, the people who work there and the location. Overall the hotel is kept very clean and the staff work hard to keep it this way. Amenities are good and the food choices very good. The staff are extremely hard working and very friendly each time we stay. This year was no different, from check in to departure the staff were amazing. Cristina who works in La Palapa restaurant is simply amazing. Biggest smile and wave every time you enter or walk by. She always goes the extra mile to ensure you have a great experience. It’s because of people like Cristina that we’ll return again next year.


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
     Dear guest: We are pleased to know that yopu visited our destination and that our complex has been to your liking, in the same way that our staff has treated you as you deserve and our facilities and services have your liking. Thanks for your review, your comment and preference. We will be waiting for you with open arms. Best regards Luis Avelar / Director

    EVALUATION

    Round Indicators

    • march 12 2019
    • Winnipeg, Canada
    • Friends getaway

    Voyage04045936825

    “Our Stay In Ixtapa”


    Everything at the Barceló Ixtapa was great, the food, the service, the location, the beach, the entertainment!!! Only a couple small things, we were served drinks in reused glasses, my friend was sick and we had no way of knowing that we didn't have each other's glass. They charge for WiFi, as this is a pricier resort, I would think they could give free WiFi, all the others do!!


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest: We are pleased to know that you visited our destination and that you choosed to stay at our resort, also to know that our food, service, facilities and entertainment have been to your liking, thank you for your preference and comment, your opinion is important to make changes in the service in favor of your satisfaction. We hope to have the opportunity to serve you again, we will be waiting for you with open arms. Luis Avelar / Director

    EVALUATION

    Round Indicators

    • march 11 2019
    • Milford, Illinois
    • Couples

    NorthStar40482101312

    “Great stay”


    The hotel itself needs a little TLC but for the price we can't complain. We upgraded to the premium club and that did not disappoint! Marcelino took special care of us and would get my drink ready before I even asked for it! He even took special care of me when we experienced an earthquake on our last morning there! The food there is very good as we have paid more at other resorts for food that was not half as good as this! The rooms need a little updating but you really aren't in there but to sleep, the room was clean and the staff made a couple of towel animals for us.The Japanese, Seafood and Italian themed restaurants were our favorites. The Mexican Themed restaurant was good too, I was disappointed because we were not offered a reservation there when we checked in, the staff felt sorry for us and let us dine there. We also enjoyed the adult pool (not enforced, we had several children in the pool). We made the best out of it and did not complain as they are on vacation and wanted to have a good time with their kids as well. I wish they would put a daily flyer in your room the night before so you know what activities you might like to do the next day. It is very hard to remember what is going on and what time. I did enjoy Yoga a few days. I would recommend this hotel and it was our 2nd time at this resort. Frank's bar across the street is s lot of fun and his brick oven pizza is excellant!


    CMBIxtapa, Director General at Barcelo Ixtapa, responded to this review
    Dear guest: Thank you very much for your review and share your experience with us, in the same way for your preference in choosing our resort, we are pleased to know that you enjoyed our premium package and that our staff has treated you as you deserve, also that our food, restaurants a la carte, activities and service in general have been to your liking. Your satisfaction is pur main purpose so we are glad you had a great time with us. We will be waiting for you with open arms, it will be a pleasure to serve you again. Best regards Luis Avelar / Director

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