Barceló Hotel Views  Karmina Palace Deluxe

Barceló Karmina

Texto: 9215 Resort inspired by Mayan temples, with lush tropical gardens and incredible views of the sea from their Junior Suites. Avenida Vista Hermosa, 13 | 28867 Manzanillo, Colima
+52 3143311300 *
Barceló Karmina Texto: 9215 4 out of 5 based on 2729 ratings. 2729 user reviews.
Barceló Karmina reviewed by on . Awesome winter break at New Years ! We enjoyed a very nice week at the resort. The rooms were very spacious, clean & comfortable. The service was awesome & such s beautiful location. Enjoyed our days at the gorgeous large extremely... Rating: 4
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Barceló Karmina

Avenida Vista Hermosa, 13   28867 Manzanillo, Colima  


Places of Interest

32 km Manzanillo International Airport

20 km Manzanillo port

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Karmina

4.0/5 Round Indicators
| 2763 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

46% Complete

1286

Very good

32% Complete

909

Average

11% Complete

324

Poor

5% Complete

147

Very poor

3% Complete

97

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    Round Indicators
    goneAlberta alberta. 02/19/2017 Couples

    “large rooms with spacious bathrooms”

    On arrival at the Manzanillo airport we received our room key card and welcome package. This was a first for us. We were checked in before boarding the transfer bus to the resort! The bus ride was not very long and it was great to just walk into the lobby and proceed directly to our room. Room - large with a king bed, couch, 2 arm chairs and a table with 4 chairs. The mini bar contained drinks and snacks. A safe, which we always use and feel is a necessity, was up high on the closet shelf so we moved it to the counter near the coffee maker. Loved having coffee in the room! The balcony was roomy and had a table and chairs. The best part of this great room was the spacious bathroom. It was the biggest we have ever had at an all inclusive resort. 2 sinks, soaker tub and a large stall shower. Service - The cleaning staff do a very good job. The wait staff in the restaurants were all polite and gave good service, some were outstanding. Tfhe food and drinks were very good and we appreciated service to the beach chairs. Shows - entertaining, showcasing some amazing dancers Amenities and location - There are multiple pools to try. We enjoyed the beach and water. The quiet cove gave great opportunities to snorkel or just watch fish from above. We kayaked in and out of the cove. Best - So much is great about this resort. the beautiful grounds and pool area The Mayan decor in the lobby is amazing.
    Round Indicators
    Brian D London. 02/19/2017 Couples

    “Quaint resort”

    Smaller resort but still had everything you need for a good vacation. Clean, spacious, air conditioned rooms with decent sized balcony. There was also a stocked mini fridge, coffee maker, hair dryer & free safe. Beach was small but in a cove so very small waves. Several pools varying in depth cascading down from hotel to the beach providing sounds of waterfalls. Attentive service at both the pool and restaurants. Food at the buffet was OK with limited choices and not always hot but there is a grill where you can have eggs cooked to your liking at breakfast as well as other options at lunch and supper. However the a la cartes were excellent both in terms of presentation and taste. The evening entertainment was not to our liking - theme nearly every night was singing and dancing with not as much in English as I would expect (with the number of Canadians there). There is a gym and spa in the hotel and both looked nice. We liked the location (just over 30 minutes from ZLO airport) and felt very safe outside the resort when we checked out the local shops.

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear Brian D; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Silvia Galarza Guest Experience Manager

    Round Indicators
    Yasmin L 02/19/2017 Couples

    “Weekend Getaway ”

    The first person we saw when we entered Barcelono was Ivan at check-in. He was amazing and super pleasant and great customer service. Arodi - was out host the first night we went to the Japanese restaurant which was extraordinary. Our server Pedro was 5 star!! He was super sweet and was always very attentive. Fernando - lobby bar bartender extremely hard working and nice. I think he was one of the fastest bartenders I've seen. Or he just really enjoys his job. Our housekeeper from room 2223 on 18th &19th was so clean. She was really attentive to every detail when found our clothes fold and everything in the room organized on perfection.

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear Yasmin L; Thank you very much for sharing this great review of your recent stay at Barceló Karmina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza Guest Experience Manager

    Round Indicators
    460Corina Newcastle, Canada. 02/19/2017

    “A beauty of a spot!”

    Came back a few days ago. What a beautiful resort. From the water pressure in the shower, from the food, to the pools to the grounds ,all Perfect! Rooms were large, comfortable and very very clean. We loved the Japanese and Italien restaurants. Mexican, not so much but the view from there is gorgeous especially during sunset. The entire staff were all friendly and so nice. The only downfall is their nighty entertainment. Not very good and could use some updating. If you like to walk the beach, this is not the place for you. Very very small beach. But the place is beautiful and would totally recommend this resort

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear 460Corina; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Silvia Galarza Guest Experience Manager

    Round Indicators
    shmarosi Kamloops, British Columbia. 02/19/2017 Couples

    “Barcelo Karmina is an excellent spot to take a vacation”

    Beautiful compact spot, the pools remind me of a Roman fountain, the pools of varying sizes all run into each other down towards the largest pool next to the beach. Lots of bars stocking stocking good liqour as house Bacardi, Smirnoff, don Julio, Canadian Mist rye? 99% of the staff is excellent. There is one old grumpy waiter in the Japanese al la carte. Hugo is great by the pool and George is excellent in the Buffet and Grill (works both) The rooms are clean and the fridge is always stocked, What can I say this was a grade A place to go. Loved it. The Italian and Japanese al la cartes were hit and miss, we enjoyed the Ajave (Mexican) but other travellers had negitive comments. The buffet is the best I've seen.

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear shmarosi; Thank you for the great feedback of your recent holiday experience at our Barceló Karmina; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 19 2017
    • alberta
    • Couples

    goneAlberta

    “large rooms with spacious bathrooms”


    On arrival at the Manzanillo airport we received our room key card and welcome package. This was a first for us. We were checked in before boarding the transfer bus to the resort! The bus ride was not very long and it was great to just walk into the lobby and proceed directly to our room. Room - large with a king bed, couch, 2 arm chairs and a table with 4 chairs. The mini bar contained drinks and snacks. A safe, which we always use and feel is a necessity, was up high on the closet shelf so we moved it to the counter near the coffee maker. Loved having coffee in the room! The balcony was roomy and had a table and chairs. The best part of this great room was the spacious bathroom. It was the biggest we have ever had at an all inclusive resort. 2 sinks, soaker tub and a large stall shower. Service - The cleaning staff do a very good job. The wait staff in the restaurants were all polite and gave good service, some were outstanding. Tfhe food and drinks were very good and we appreciated service to the beach chairs. Shows - entertaining, showcasing some amazing dancers Amenities and location - There are multiple pools to try. We enjoyed the beach and water. The quiet cove gave great opportunities to snorkel or just watch fish from above. We kayaked in and out of the cove. Best - So much is great about this resort. the beautiful grounds and pool area The Mayan decor in the lobby is amazing.


    EVALUATION

    Round Indicators

    • february 19 2017
    • London
    • Couples

    Brian D

    “Quaint resort”


    Smaller resort but still had everything you need for a good vacation. Clean, spacious, air conditioned rooms with decent sized balcony. There was also a stocked mini fridge, coffee maker, hair dryer & free safe. Beach was small but in a cove so very small waves. Several pools varying in depth cascading down from hotel to the beach providing sounds of waterfalls. Attentive service at both the pool and restaurants. Food at the buffet was OK with limited choices and not always hot but there is a grill where you can have eggs cooked to your liking at breakfast as well as other options at lunch and supper. However the a la cartes were excellent both in terms of presentation and taste. The evening entertainment was not to our liking - theme nearly every night was singing and dancing with not as much in English as I would expect (with the number of Canadians there). There is a gym and spa in the hotel and both looked nice. We liked the location (just over 30 minutes from ZLO airport) and felt very safe outside the resort when we checked out the local shops.


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear Brian D; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Silvia Galarza Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 19 2017
    • Couples

    Yasmin L

    “Weekend Getaway ”


    The first person we saw when we entered Barcelono was Ivan at check-in. He was amazing and super pleasant and great customer service. Arodi - was out host the first night we went to the Japanese restaurant which was extraordinary. Our server Pedro was 5 star!! He was super sweet and was always very attentive. Fernando - lobby bar bartender extremely hard working and nice. I think he was one of the fastest bartenders I've seen. Or he just really enjoys his job. Our housekeeper from room 2223 on 18th &19th was so clean. She was really attentive to every detail when found our clothes fold and everything in the room organized on perfection.


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear Yasmin L; Thank you very much for sharing this great review of your recent stay at Barceló Karmina. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 19 2017
    • Newcastle, Canada

    460Corina

    “A beauty of a spot!”


    Came back a few days ago. What a beautiful resort. From the water pressure in the shower, from the food, to the pools to the grounds ,all Perfect! Rooms were large, comfortable and very very clean. We loved the Japanese and Italien restaurants. Mexican, not so much but the view from there is gorgeous especially during sunset. The entire staff were all friendly and so nice. The only downfall is their nighty entertainment. Not very good and could use some updating. If you like to walk the beach, this is not the place for you. Very very small beach. But the place is beautiful and would totally recommend this resort


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear 460Corina; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. I am truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to those team members whom you have personally mentioned.  Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind Regards, Silvia Galarza Guest Experience Manager

    EVALUATION

    Round Indicators

    • february 19 2017
    • Kamloops, British Columbia
    • Couples

    shmarosi

    “Barcelo Karmina is an excellent spot to take a vacation”


    Beautiful compact spot, the pools remind me of a Roman fountain, the pools of varying sizes all run into each other down towards the largest pool next to the beach. Lots of bars stocking stocking good liqour as house Bacardi, Smirnoff, don Julio, Canadian Mist rye? 99% of the staff is excellent. There is one old grumpy waiter in the Japanese al la carte. Hugo is great by the pool and George is excellent in the Buffet and Grill (works both) The rooms are clean and the fridge is always stocked, What can I say this was a grade A place to go. Loved it. The Italian and Japanese al la cartes were hit and miss, we enjoyed the Ajave (Mexican) but other travellers had negitive comments. The buffet is the best I've seen.


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear shmarosi; Thank you for the great feedback of your recent holiday experience at our Barceló Karmina; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza Guest Experience Manager

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