Barceló Hotel Views  Karmina Palace Deluxe

Barceló Karmina

Texto: 9215 Resort inspired by Mayan temples, with lush tropical gardens and incredible views of the sea from its Junior Suites. Avenida Vista Hermosa, 13 | 28867 Manzanillo, Colima
+52 3143311300 *
Barceló Karmina Texto: 9215 4 out of 5 based on 2880 ratings. 2880 user reviews.
Barceló Karmina reviewed by dllrschll on . 2nd Time in Paradise We returned to Karmina Barcelo for the 2nd time a few months ago and again totally enjoyed our stay. We especially liked the size of the standard room and bathroom. We the grounds and pool area. We... Rating: 5
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Barceló Karmina

Avenida Vista Hermosa, 13   28867 Manzanillo, Colima  


Places of Interest

32 km Manzanillo International Airport

20 km Manzanillo port

Premios y Reconocimientos Prizes and awards

Guest reviews.

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Barceló Karmina

4.0/5 Round Indicators
| 2963 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

46% Complete

1388

Very good

33% Complete

980

Average

11% Complete

341

Poor

5% Complete

155

Very poor

3% Complete

99

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    Round Indicators
    ParhamPolo 05/18/2017 Family

    “Excellent all inclusive family oriented resort with great food and entertainment”

    We really liked this resort. I strongly recommend to get the premium package which we had since you get an amazing room on the higher floor with a great view from the balcony. The food was great in all restaurants and we really enjoyed the nightly entertainment for kids and the whole family.
    Round Indicators
    Dalmatamom Vancouver, Canada. 05/17/2017 Couples

    “Mixed Feelings”

    Spent a week at this beautiful property with my husband and feel conflicted about giving only a three star rating. First the good: 1.Beautiful room (maybe the nicest we have ever had) with a peek a boo view of the ocean, enormous bathroom with big bath and separate shower stall, and two sinks, lovely large balcony.. 2.Staff were all very nice and professional - particularly the dining room and restaurant staff, and the food at the buffet was of consistent good quality. 3. The pools were lovely and with varying ambiance 4. The property was a walkable distance to shopping areas. 5. The evening entertainment was great - particularly the dancers. I don't usually watch the shows at resorts, but they were very good at this resort. 6. Not sure if it was the tour company or the resort, but reservations were made for us at the a la carte restaurants. You could change them if you liked but I thought this was a GREAT idea as I have never liked getting up early to make reservations as is the practice at so many other resorts. Now the bad: 1.It was a busy week at the resort, and though we were told specifically that you could not lay towels out to reserve seats at the pool and beach, if you didn't, you had NO chance of finding a spot with a little shade, and sometimes little chance to find a spot at all. This caused conflict between some groups of guests. There really need to be more umbrellas. Or less guests. 2.The beach was a very disappointing little cove and the sand was not nice. This really is a pool destination. The resort was located adjacent to a beautiful long beach but YIKES!!! Scary waves! Definitely not for swimming. And you had to get the security to let you out the gate if you wanted to go walking and you had to make arrangements to get back in. Probably safer that way - like I say - not really for swimming.. 3. The a la carte restaurants were disappointing. One of the restaurants was beautifully located on the point above the beach, but tood was very disappointing. I had crepes with loster and some sort of mango sauce which was not nice. At the (I think) Italian restaurant I had fish (sea bass? I forget) with risotto which was not bad, but I had tiramisu for dessert which was not great and frozen in the middle. 4. After the lack of seats and umbrellas, my biggest complaint is the lack of free wifi. I don't want to spend all day on my computer - I just want to check my email for 10 minutes. Most places we have stayed provide free wifi in the lobby if not in the room. I don't think this is too much to ask.

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear Dalmatamom; We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of sun beds, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of sunbeds without immediate use is forbidden in our hotel. Regarding our beach, we would like to tell you that although ours is not the most suitable for walking because of its small size, we have access to the beach which is located right on the side of the Maya Theater where you can walk and exercise. Also, please note that the beach on the side of the Buda garden, has access by a gate from the hotel and is a beach that runs along much of the coast. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    Round Indicators
    Steve L 05/16/2017 Couples

    “Upscale resort with just about all you need”

    Spent 2 weeks there in March 2017. Expensive. Make your reservation on line to get better pricing than at the front desk. All inclusive package option including drinks and food. Premium rooms are excellent. Great views from balcony. Small beach area but large pools and lounge areas. Very good food from your choice of 4 restaurants. Twenty minute walk to shopping areas like Walmart or a mall. $10 taxi ride to Manzanillo with its markets and shops. Best time for fishing trips is November-February. 5 hour charter is about $350. Red tide can be a problem. Tourist attractions outside the resort are limited, especially if you are familiar with Mexico. The area is safe. My wife and I did some 'hiking' [walking around the communities outside the resort proper] and felt safe. Golf course is next to hotel. 30 minute taxi ride [about $40] from the Manzanillo airport [ZLO code]. Don't confuse Manzanillo with Manzanita which is north. Negative comments limited to some issues with the restaurants running out of food and crowded pools.

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear Steve L; Thank you for the great feedback of your recent holiday experience at our Barceló Karmina; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We also greatly appreciate your highlight on the good value of our Premium Level type of meal plan and for recommending this option to the travel community of TripAdvisor Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our beach. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind Regards, Silvia Galarza, Guest Experience Manager.

    Round Indicators
    Fred A Regina, Canada. 05/13/2017 Family

    “Family fun, even for grampa”

    The resort is well maintained and very clean. The variety of food at the restaurants was excellent, lots of fish and fruit. The rooms were spacious, quiet and great place to relax between swims. The local Saturday market and trip to city center were great, actual Mexican hospitality and not one timeshare sales pitch. We must return again to do things we missed the first time.

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear Fred A; First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Karmina hotel and are delighted to read that we were able to match your expectations. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    Round Indicators
    05/06/2017 Couples

    “Absolutely would go back!”

    We returned from a relaxing weeks stay (March 22-29) at the Barcelo. The resort is small and quiet with gorgeous landscape and scenery. We had the premium package and felt it was worth it receiving a superior room (#6218), unlimited a la cartes and premium alcohol (Crown royal, Baileys). We didn't get our maids name as our room was cleaned to perfection before we would return back from breakfast. Wish we could have thanked her personally. As previous reviews have stated the beach is very small but the huge pool completely makes up for it. Food was adequate at the buffet and the times we are at the Capris restaurant was excellent. We found the staff very friendly and most spoke decent English. Resort was full of Canadians during the week and the locals for the weekend. A few names to mention about the staff members that went out of their way to make our holiday so special. First, Fernando at the lobby bar who kept our primos plentiful and remembered our orders from day to day. Also Claudio at the Capris restaurant was an outstanding server with an awesome personality and finally Ivan Perlin at the front desk was amazing. He has been at the resort for only two months but it looks like he was in charge of the entire resort. Job well done! I hope your bosses know what a great employee they have. We would definitely return.

    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
     Dear Guest; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    EVALUATION

    Round Indicators

    • may 18 2017
    • Family

    ParhamPolo

    “Excellent all inclusive family oriented resort with great food and entertainment”


    We really liked this resort. I strongly recommend to get the premium package which we had since you get an amazing room on the higher floor with a great view from the balcony. The food was great in all restaurants and we really enjoyed the nightly entertainment for kids and the whole family.


    EVALUATION

    Round Indicators

    • may 17 2017
    • Vancouver, Canada
    • Couples

    Dalmatamom

    “Mixed Feelings”


    Spent a week at this beautiful property with my husband and feel conflicted about giving only a three star rating. First the good: 1.Beautiful room (maybe the nicest we have ever had) with a peek a boo view of the ocean, enormous bathroom with big bath and separate shower stall, and two sinks, lovely large balcony.. 2.Staff were all very nice and professional - particularly the dining room and restaurant staff, and the food at the buffet was of consistent good quality. 3. The pools were lovely and with varying ambiance 4. The property was a walkable distance to shopping areas. 5. The evening entertainment was great - particularly the dancers. I don't usually watch the shows at resorts, but they were very good at this resort. 6. Not sure if it was the tour company or the resort, but reservations were made for us at the a la carte restaurants. You could change them if you liked but I thought this was a GREAT idea as I have never liked getting up early to make reservations as is the practice at so many other resorts. Now the bad: 1.It was a busy week at the resort, and though we were told specifically that you could not lay towels out to reserve seats at the pool and beach, if you didn't, you had NO chance of finding a spot with a little shade, and sometimes little chance to find a spot at all. This caused conflict between some groups of guests. There really need to be more umbrellas. Or less guests. 2.The beach was a very disappointing little cove and the sand was not nice. This really is a pool destination. The resort was located adjacent to a beautiful long beach but YIKES!!! Scary waves! Definitely not for swimming. And you had to get the security to let you out the gate if you wanted to go walking and you had to make arrangements to get back in. Probably safer that way - like I say - not really for swimming.. 3. The a la carte restaurants were disappointing. One of the restaurants was beautifully located on the point above the beach, but tood was very disappointing. I had crepes with loster and some sort of mango sauce which was not nice. At the (I think) Italian restaurant I had fish (sea bass? I forget) with risotto which was not bad, but I had tiramisu for dessert which was not great and frozen in the middle. 4. After the lack of seats and umbrellas, my biggest complaint is the lack of free wifi. I don't want to spend all day on my computer - I just want to check my email for 10 minutes. Most places we have stayed provide free wifi in the lobby if not in the room. I don't think this is too much to ask.


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear Dalmatamom; We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. We regret reading that apparently we failed to ensure that our hotel policy, forbidding the reservation of sun beds, was respected during your visit. Your mentioning of this in your review did not go unnoticed and we are pleased to inform you that with immediate effect we will be enforcing the communication reminding guests that reservation of sunbeds without immediate use is forbidden in our hotel. Regarding our beach, we would like to tell you that although ours is not the most suitable for walking because of its small size, we have access to the beach which is located right on the side of the Maya Theater where you can walk and exercise. Also, please note that the beach on the side of the Buda garden, has access by a gate from the hotel and is a beach that runs along much of the coast. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind Regards, Silvia Galarza, Guest Experience Manager.

    EVALUATION

    Round Indicators

    • may 16 2017
    • Couples

    Steve L

    “Upscale resort with just about all you need”


    Spent 2 weeks there in March 2017. Expensive. Make your reservation on line to get better pricing than at the front desk. All inclusive package option including drinks and food. Premium rooms are excellent. Great views from balcony. Small beach area but large pools and lounge areas. Very good food from your choice of 4 restaurants. Twenty minute walk to shopping areas like Walmart or a mall. $10 taxi ride to Manzanillo with its markets and shops. Best time for fishing trips is November-February. 5 hour charter is about $350. Red tide can be a problem. Tourist attractions outside the resort are limited, especially if you are familiar with Mexico. The area is safe. My wife and I did some 'hiking' [walking around the communities outside the resort proper] and felt safe. Golf course is next to hotel. 30 minute taxi ride [about $40] from the Manzanillo airport [ZLO code]. Don't confuse Manzanillo with Manzanita which is north. Negative comments limited to some issues with the restaurants running out of food and crowded pools.


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear Steve L; Thank you for the great feedback of your recent holiday experience at our Barceló Karmina; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We also greatly appreciate your highlight on the good value of our Premium Level type of meal plan and for recommending this option to the travel community of TripAdvisor Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our beach. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind Regards, Silvia Galarza, Guest Experience Manager.

    EVALUATION

    Round Indicators

    • may 13 2017
    • Regina, Canada
    • Family

    Fred A

    “Family fun, even for grampa”


    The resort is well maintained and very clean. The variety of food at the restaurants was excellent, lots of fish and fruit. The rooms were spacious, quiet and great place to relax between swims. The local Saturday market and trip to city center were great, actual Mexican hospitality and not one timeshare sales pitch. We must return again to do things we missed the first time.


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear Fred A; First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Karmina hotel and are delighted to read that we were able to match your expectations. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

    EVALUATION

    Round Indicators

    • may 6 2017
    • Couples

    “Absolutely would go back!”


    We returned from a relaxing weeks stay (March 22-29) at the Barcelo. The resort is small and quiet with gorgeous landscape and scenery. We had the premium package and felt it was worth it receiving a superior room (#6218), unlimited a la cartes and premium alcohol (Crown royal, Baileys). We didn't get our maids name as our room was cleaned to perfection before we would return back from breakfast. Wish we could have thanked her personally. As previous reviews have stated the beach is very small but the huge pool completely makes up for it. Food was adequate at the buffet and the times we are at the Capris restaurant was excellent. We found the staff very friendly and most spoke decent English. Resort was full of Canadians during the week and the locals for the weekend. A few names to mention about the staff members that went out of their way to make our holiday so special. First, Fernando at the lobby bar who kept our primos plentiful and remembered our orders from day to day. Also Claudio at the Capris restaurant was an outstanding server with an awesome personality and finally Ivan Perlin at the front desk was amazing. He has been at the resort for only two months but it looks like he was in charge of the entire resort. Job well done! I hope your bosses know what a great employee they have. We would definitely return.


    Silvia G, Guest Experience Manager at Barcelo Karmina, responded to this review
    Dear Guest; Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Silvia Galarza, Guest Experience Manager.

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