Piscina del hotel Barceló Salinas
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Barceló Salinas

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Attraktionen

139 km Flughafen Guayaquil

0 m Playa Salinas

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Barceló Salinas

4.0/5 Round Indicators
| 765 Bewertungen

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DETAILLIERTE BEWERTUNG

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Lage

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Schlafqualität

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Zimmer

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Sauberkeit

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Service


BEWERTUNG VON REISENDEN

Hervorragend

46% Complete

358

Sehr gut

24% Complete

184

Normal

15% Complete

117

Schlecht

8% Complete

66

Sehr schlecht

5% Complete

40

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    Round Indicators
    Tim W Forest, Ontario, Canada. 03/16/2018 Familie

    “not so 5 star experience”

    Was disappointed in our stay. It was suppose to be 5 star, but was 3 star at the most. Kids activity that were suppose to happen around the pool never happened. We asked about them and they said "out at the pool area" We only saw 1 adult activity in three days, even though they had about 8 activities each for adults and kid listed on the activity board. Rooms were outdated and need upgrading. Food was ok, but nothing special. Good things on the buffett went fast, and if you went at a later time, were not replentished. Overall, top dollar for average service and accomidations. Will not go back.

    BarceloSalinas, Director General von Barcelo Salinas, hat diese Bewertung kommentiert
     Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Although we know that an apology will not change your opinion, we still ask for your sincere apologies.

    Round Indicators
    Carlos F Alpharetta, Georgia. 01/24/2018 Familie

    “Great resort.”

    Wonderful, affordable, fun place with great food, in a beautiful beach in Salinas, Ecuador. Great New Years Eve party and experience. The best views of the celebrations in the surrounding beaches, 3-4 hours of fireworks.

    BarceloSalinas, Director General von Barcelo Salinas, hat diese Bewertung kommentiert
     We want to express our gratitude for your comments and for sharing your opinions about your recent stay at our Hotel Barceló Salinas. For us it is really a pleasure to serve you, and to fulfill all your expectations. We sincerely hope to assist you again in your next visit to Salinas, Ecuador

    Round Indicators
    Nani0363 Port Saint Lucie, Florida. 08/09/2017 Familie

    “Vacation 2017 ”

    We called asking for a suites and we told there were no rooms available. However, we did go for breakfast the last day in Salinas. The entrance was really nice. We entered the buffet room and it was really nicely organized and full of food options. We went and sat at a big enough table for 10 of our family members. Everything that we served ourselves was fantastic.😋 Our server/waiter was really attentive to our needs and wants. Although we were not staying at the hotel it was very very uncomfortable to see and over hear the host direct the waiter to make sure that one of us to approach the register to pay She was standing right behind me and I was sitting at the end of the table. That is so wrong 😠I think she should have taken him to the buffet room spoken to him then. I agree with a previous review... none of the employees really crack a smile. That is very important when working in this business.

    BarceloSalinas, Director General von Barcelo Salinas, hat diese Bewertung kommentiert
     In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.

    Round Indicators
    troy90069 Beverly Hills, Kalifornien. 06/23/2017 Reisen mit Freunden

    “Terrible Service, unhappy workers, tacky rooms with views of graffiti”

    The most disappointing experience in my lifetime of travel. The front desk is rude and unhelpful. Every encounter with them was negative. They never smile and are very clearly unhappy people. I went off season and paid over $500 for two nights. The hotel was very empty and yet the clerk insisted on giving us the worst room in the place. The room is a tiled up dated and more motel looking. It seemed to please the front desk clerk to stick to us with the room. She put the mandatory wrist band on in front of the security guy with a gun. I seriously felt like I was in North Korea . No one there smiles. The staff in the dining room was much more cordial. The dining area was staffed well and they were much better than the front desk. The food was not to my liking but available most of the day. The bartenders were really off the charts. One older guy was not friendly or happy but would serve us. The two young ones were hostile. I watched them angrily serve guests and never smile or even be personable with the clients. The one by the upstairs pool looked like he wanted to fight somebody. The bar is included and Barcelo does not want people hanging around the bar long. Hiring those pitbull bartenders keeps people away. Maybe the work conditions are hard and the pay is low but I got the feeling no one working at Barcelo Salinas wants to be there. I traveled from the other side of the world by airplane. Took a 3 hour car ride there. I get one vacation a year. Barcelo Salinas could care less. Why not give me a decent room when the hotel is empty? Why be so angry and hostile at the bars? It's my only vacation and I spent so much money and time to see you and you can't even smile and treat your guests special? I found Ecudorians to be friendly and warm in Quito and Guayaquil. Unfortunately the Barcelo in Salinas does not share in that pride. I always try to learn something from my bad experiences. I sat at the rooftop pool and think the view there is breathtaking . I could not understand how the bartender could sit there so unhappy. He was in the spot everybody is traveling around the world to see. Yet he can not enjoy the paradise because of something inside himself. I guess you realize hapiness is not a location, it is a state of mind. T

    BarceloSalinas, Director General von Barcelo Salinas, hat diese Bewertung kommentiert
     Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Salinas , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. The most important thing we want to clarify is: In our hotel, there is no security personnel with weapons ... For the rest of the points, please be assured that all will be addressed by our staff and will be considered to increase the quality of our services and direct attention to our dear guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you for your comments. Best regards

    Round Indicators
    smpunkt Leinefelde, Deutschland. 08/31/2010 Paare

    “Bestes Hotel in Salinas , 3,5 Sterne sind i.O.”

    Entgegen anderer Bewertungen bin ich der Meinung das diesem Hotel den angegebenen 3,5 Sternen voll entspricht. Von der Qualität der drei Hauptmalzeiten bin ich positiv überrascht. Insbesondere das Obst und Beilagenangebot ist hervorzuheben. Das Essen war in sieben Tagen abwechselungsreich ,gut gewürzt und schmackhaft. Für jeden war etwas dabei. Der Service im Restaurant war zu Spitzenzeiten etwas überfordert aber im Urlaub hat man ja Zeit Ansonsten ist das Personal nicht immer aufmerksam aber freundlich. Die Qualität der Cocktails und Mixgetränke und auch Weine ist als sehr gut einzuschätzen. Die Zimmer sind sehr geräumig werden gut gereinigt. Das Mobiliar zeigt Spuren der Nutzung ist aber nicht abgenutzt. Dies trifft ebenfalls für das gesamte Hotelmobiliar zu. Die Fitnessgeräte könnten mal erneuert werden. Die Sauna wird gut genutzt hat aber eine Runderneuerung dringend nötig. Dieses gilt ebenfalls für den Empfangsbereich welcher nicht gerade einladend aussieht., Die Abendveranstaltungen bestanden 6 mal die Woche aus Karaoke und einmal kam ein Sänger ,der aber erst um 23 Uhr ,nachdem viele Gäste sich zur Ruhe begeben hatten loslegte. Probleme gibt es für Gäste ,welche nicht Spanisch sprechen ,da die Kenntnisse des Personal auch an der Rezeption ziemlich dürftig sind. Aufgrund des schwarzen Lavagesteins am Strand liegt das Hotel an einem optisch nicht ansprechendem Strandabschnitt. Für Urlauber die Karibische Wassertemperaturen bevorzugen liegt die Temperatur des Meerwassers hier im untersten Bereich.(ca. 21 Grad C ) Der Ort Salinas macht einen sicheren Eindruck. Als Ausflüge sollte man sich die Wale ansehen sowie auf jeden Fall einen Ausflug nach Montanita machen. Alles in allem ist das Hotel als Anschlußhotel für eine Rundreise geeignet. Einen längeren Badeaufenthalt würde ich hier nicht empfehlen.

    BEWERTUNG

    Round Indicators

    • märz 16 2018
    • Forest, Ontario, Canada
    • Familie

    Tim W

    “not so 5 star experience”


    Was disappointed in our stay. It was suppose to be 5 star, but was 3 star at the most. Kids activity that were suppose to happen around the pool never happened. We asked about them and they said "out at the pool area" We only saw 1 adult activity in three days, even though they had about 8 activities each for adults and kid listed on the activity board. Rooms were outdated and need upgrading. Food was ok, but nothing special. Good things on the buffett went fast, and if you went at a later time, were not replentished. Overall, top dollar for average service and accomidations. Will not go back.


    BarceloSalinas, Director General von Barcelo Salinas, hat diese Bewertung kommentiert
    Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Although we know that an apology will not change your opinion, we still ask for your sincere apologies.

    BEWERTUNG

    Round Indicators

    • januar 24 2018
    • Alpharetta, Georgia
    • Familie

    Carlos F

    “Great resort.”


    Wonderful, affordable, fun place with great food, in a beautiful beach in Salinas, Ecuador. Great New Years Eve party and experience. The best views of the celebrations in the surrounding beaches, 3-4 hours of fireworks.


    BarceloSalinas, Director General von Barcelo Salinas, hat diese Bewertung kommentiert
    We want to express our gratitude for your comments and for sharing your opinions about your recent stay at our Hotel Barceló Salinas. For us it is really a pleasure to serve you, and to fulfill all your expectations. We sincerely hope to assist you again in your next visit to Salinas, Ecuador

    BEWERTUNG

    Round Indicators

    • august 9 2017
    • Port Saint Lucie, Florida
    • Familie

    Nani0363

    “Vacation 2017 ”


    We called asking for a suites and we told there were no rooms available. However, we did go for breakfast the last day in Salinas. The entrance was really nice. We entered the buffet room and it was really nicely organized and full of food options. We went and sat at a big enough table for 10 of our family members. Everything that we served ourselves was fantastic.😋 Our server/waiter was really attentive to our needs and wants. Although we were not staying at the hotel it was very very uncomfortable to see and over hear the host direct the waiter to make sure that one of us to approach the register to pay She was standing right behind me and I was sitting at the end of the table. That is so wrong 😠I think she should have taken him to the buffet room spoken to him then. I agree with a previous review... none of the employees really crack a smile. That is very important when working in this business.


    BarceloSalinas, Director General von Barcelo Salinas, hat diese Bewertung kommentiert
    In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.

    BEWERTUNG

    Round Indicators

    • juni 23 2017
    • Beverly Hills, Kalifornien
    • Reisen mit Freunden

    troy90069

    “Terrible Service, unhappy workers, tacky rooms with views of graffiti”


    The most disappointing experience in my lifetime of travel. The front desk is rude and unhelpful. Every encounter with them was negative. They never smile and are very clearly unhappy people. I went off season and paid over $500 for two nights. The hotel was very empty and yet the clerk insisted on giving us the worst room in the place. The room is a tiled up dated and more motel looking. It seemed to please the front desk clerk to stick to us with the room. She put the mandatory wrist band on in front of the security guy with a gun. I seriously felt like I was in North Korea . No one there smiles. The staff in the dining room was much more cordial. The dining area was staffed well and they were much better than the front desk. The food was not to my liking but available most of the day. The bartenders were really off the charts. One older guy was not friendly or happy but would serve us. The two young ones were hostile. I watched them angrily serve guests and never smile or even be personable with the clients. The one by the upstairs pool looked like he wanted to fight somebody. The bar is included and Barcelo does not want people hanging around the bar long. Hiring those pitbull bartenders keeps people away. Maybe the work conditions are hard and the pay is low but I got the feeling no one working at Barcelo Salinas wants to be there. I traveled from the other side of the world by airplane. Took a 3 hour car ride there. I get one vacation a year. Barcelo Salinas could care less. Why not give me a decent room when the hotel is empty? Why be so angry and hostile at the bars? It's my only vacation and I spent so much money and time to see you and you can't even smile and treat your guests special? I found Ecudorians to be friendly and warm in Quito and Guayaquil. Unfortunately the Barcelo in Salinas does not share in that pride. I always try to learn something from my bad experiences. I sat at the rooftop pool and think the view there is breathtaking . I could not understand how the bartender could sit there so unhappy. He was in the spot everybody is traveling around the world to see. Yet he can not enjoy the paradise because of something inside himself. I guess you realize hapiness is not a location, it is a state of mind. T


    BarceloSalinas, Director General von Barcelo Salinas, hat diese Bewertung kommentiert
    Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Salinas , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. The most important thing we want to clarify is: In our hotel, there is no security personnel with weapons ... For the rest of the points, please be assured that all will be addressed by our staff and will be considered to increase the quality of our services and direct attention to our dear guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you for your comments. Best regards

    BEWERTUNG

    Round Indicators

    • august 31 2010
    • Leinefelde, Deutschland
    • Paare

    smpunkt

    “Bestes Hotel in Salinas , 3,5 Sterne sind i.O.”


    Entgegen anderer Bewertungen bin ich der Meinung das diesem Hotel den angegebenen 3,5 Sternen voll entspricht. Von der Qualität der drei Hauptmalzeiten bin ich positiv überrascht. Insbesondere das Obst und Beilagenangebot ist hervorzuheben. Das Essen war in sieben Tagen abwechselungsreich ,gut gewürzt und schmackhaft. Für jeden war etwas dabei. Der Service im Restaurant war zu Spitzenzeiten etwas überfordert aber im Urlaub hat man ja Zeit Ansonsten ist das Personal nicht immer aufmerksam aber freundlich. Die Qualität der Cocktails und Mixgetränke und auch Weine ist als sehr gut einzuschätzen. Die Zimmer sind sehr geräumig werden gut gereinigt. Das Mobiliar zeigt Spuren der Nutzung ist aber nicht abgenutzt. Dies trifft ebenfalls für das gesamte Hotelmobiliar zu. Die Fitnessgeräte könnten mal erneuert werden. Die Sauna wird gut genutzt hat aber eine Runderneuerung dringend nötig. Dieses gilt ebenfalls für den Empfangsbereich welcher nicht gerade einladend aussieht., Die Abendveranstaltungen bestanden 6 mal die Woche aus Karaoke und einmal kam ein Sänger ,der aber erst um 23 Uhr ,nachdem viele Gäste sich zur Ruhe begeben hatten loslegte. Probleme gibt es für Gäste ,welche nicht Spanisch sprechen ,da die Kenntnisse des Personal auch an der Rezeption ziemlich dürftig sind. Aufgrund des schwarzen Lavagesteins am Strand liegt das Hotel an einem optisch nicht ansprechendem Strandabschnitt. Für Urlauber die Karibische Wassertemperaturen bevorzugen liegt die Temperatur des Meerwassers hier im untersten Bereich.(ca. 21 Grad C ) Der Ort Salinas macht einen sicheren Eindruck. Als Ausflüge sollte man sich die Wale ansehen sowie auf jeden Fall einen Ausflug nach Montanita machen. Alles in allem ist das Hotel als Anschlußhotel für eine Rundreise geeignet. Einen längeren Badeaufenthalt würde ich hier nicht empfehlen.


    Video del hotel Barceló Salinas

    Ein Geheimnis direkt am Meer