Barceló Hotel Pool  Tucancún Beach

Occidental Tucancún

Texto: 32815 An all inclusive hotel with spectacular pools, access to the beach and one of the best views in Cancun. Avenida Kukulcan, km. 13,5. Lote 24 | 77500 Cancún, Q. Roo
+52 998 8915900 +52 998 8850615
Occidental Tucancún Texto: 32815 4 out of 5 based on 4797 ratings. 4797 user reviews.
Occidental Tucancún reviewed by oscarcE3056HL on . cancun Hotel was nice, we had ocean front room and the view was great. The food was fair and the snackbar was terrible. be aware of staff harrasing you to meet with the timeshare staff, they will harrass... Rating: 2
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Occidental Tucancún

Avenida Kukulcan, km. 13,5. Lote 24   77500 Cancún, Q. Roo  


Places of Interest

18.9 km Cancun International Airport

6 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

0 km Tucancún beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Tucancún

4.0/5 Round Indicators
| 4831 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

40% Complete

1973

Very good

33% Complete

1619

Average

14% Complete

700

Poor

6% Complete

315

Very poor

4% Complete

229

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    Round Indicators
    05/26/2017 Friends getaway

    “Tomas rocks!”

    During our trip to Cancun we had a waiter in the buffet that worked breakfast and lunch. His name was Tomas Cen. He so extremely nice and helpful with questions about our resort and about activities to do while we were in Cancun. He went out of his way to give us the best experience during our stay and made us all feel extremely welcome! I encourage whomever stays at tucancun to request him as your waiter! You won't be disappointed!
    Round Indicators
    Tania V 05/26/2017 Friends getaway

    “Outstanding!”

    I went to occidental tucancun with 2 other friends. We had a blast, we were lucky enough to meet Joseph & Evian 2 hotel entertainers that made our stay so much more fun. They showed us some of the best clubs at night but also kept us entertained during the day with the many activities the hotel has to offer. But watch out for Joseph in the water sports because he cheats. :)
    Round Indicators
    Carolina C 05/25/2017 Friends getaway

    “Amazing time! Joseph and Evian 👌🏽👌🏽”

    Everything about the hotel was amazing. Good service, pool activities, all around a great time. The room was a good size and beds were comfy. But the best part was Joseph and Evian they made the pool activities so much fun. They are a great part of occidental tucancun. Definitely a great trip!
    Round Indicators
    tresalynnm Idaho Falls, Idaho. 05/25/2017 Friends getaway

    “Vacation in Cancun”

    Cons: Better Check-in. Make sure everything works in your rooms. More water bottles available in rooms and around the facility. Pros: Clean and great friendly staff. Thomas Cen is an amazing server in the breakfast/lunch buffet. We sat in his area every time and he was so friendly and helpful. The rest of the staff was great too. Great location to the beach. Pools were nice. East access to the bus and hotel area. Not a super fancy hotel but clean and the price and service was great.
    Round Indicators
    Alayna N 05/24/2017 Friends getaway

    “10/10 Would Recommend!”

    This trip was the best vacation I have ever had. The food was good, amazing drinks, and the beach was absolutely breath taking. The rooms were very clean and comfy. The fridges are always restocked. The pools are all awesome. The entertainment staff was so fun especially Cesia. She is so friendly and always made sure we were having a good time! Alexi was also so good to us! The whole staff are genuinely nice people. We had so much fun here, we are already planning to go back. I have no want to go to any other resort in Cancun. Great resort, great staff, and so many memories that I will have forever! I HIGHLY recommend this resort!

    Juan A, Gerente at Occidental Tucancun, responded to this review
     Dear Alayna N, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay with us. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including on its board Thank you for pointing out the cleanliness of our installations, being acutely aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. We remain at your service, Juan Carlos Arce Manager

    EVALUATION

    Round Indicators

    • may 26 2017
    • Friends getaway

    “Tomas rocks!”


    During our trip to Cancun we had a waiter in the buffet that worked breakfast and lunch. His name was Tomas Cen. He so extremely nice and helpful with questions about our resort and about activities to do while we were in Cancun. He went out of his way to give us the best experience during our stay and made us all feel extremely welcome! I encourage whomever stays at tucancun to request him as your waiter! You won't be disappointed!


    EVALUATION

    Round Indicators

    • may 26 2017
    • Friends getaway

    Tania V

    “Outstanding!”


    I went to occidental tucancun with 2 other friends. We had a blast, we were lucky enough to meet Joseph & Evian 2 hotel entertainers that made our stay so much more fun. They showed us some of the best clubs at night but also kept us entertained during the day with the many activities the hotel has to offer. But watch out for Joseph in the water sports because he cheats. :)


    EVALUATION

    Round Indicators

    • may 25 2017
    • Friends getaway

    Carolina C

    “Amazing time! Joseph and Evian 👌🏽👌🏽”


    Everything about the hotel was amazing. Good service, pool activities, all around a great time. The room was a good size and beds were comfy. But the best part was Joseph and Evian they made the pool activities so much fun. They are a great part of occidental tucancun. Definitely a great trip!


    EVALUATION

    Round Indicators

    • may 25 2017
    • Idaho Falls, Idaho
    • Friends getaway

    tresalynnm

    “Vacation in Cancun”


    Cons: Better Check-in. Make sure everything works in your rooms. More water bottles available in rooms and around the facility. Pros: Clean and great friendly staff. Thomas Cen is an amazing server in the breakfast/lunch buffet. We sat in his area every time and he was so friendly and helpful. The rest of the staff was great too. Great location to the beach. Pools were nice. East access to the bus and hotel area. Not a super fancy hotel but clean and the price and service was great.


    EVALUATION

    Round Indicators

    • may 24 2017
    • Friends getaway

    Alayna N

    “10/10 Would Recommend!”


    This trip was the best vacation I have ever had. The food was good, amazing drinks, and the beach was absolutely breath taking. The rooms were very clean and comfy. The fridges are always restocked. The pools are all awesome. The entertainment staff was so fun especially Cesia. She is so friendly and always made sure we were having a good time! Alexi was also so good to us! The whole staff are genuinely nice people. We had so much fun here, we are already planning to go back. I have no want to go to any other resort in Cancun. Great resort, great staff, and so many memories that I will have forever! I HIGHLY recommend this resort!


    Juan A, Gerente at Occidental Tucancun, responded to this review
    Dear Alayna N, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay with us. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including on its board Thank you for pointing out the cleanliness of our installations, being acutely aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. We remain at your service, Juan Carlos Arce Manager

    Barceló Hotel Pool  Tucancún Beach

    Occidental Tucancún, an All Inclusive paradise in Cancun.

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