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Barceló Hotel Pool  Tucancún Beach

Occidental Tucancún

Texto: 32815 An all inclusive hotel with spectacular pools, access to the beach and one of the best views in Cancun. Avenida Kukulcan, km. 13,5. Lote 24 | 77500 Cancún, Q. Roo
+52 998 8915900 +52 998 8850615
Occidental Tucancún Texto: 32815 4 out of 5 based on 4380 ratings. 4380 user reviews.
Occidental Tucancún reviewed by miss_d_925 on . GREAT WEEK Loved staying at this resort. The people were so accomodating, the hotel was clean, and the food as delicious. Not one thing to complain about. Thank you Will for the best drinks ever. Small resort... Rating: 5
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Occidental Tucancún

Avenida Kukulcan, km. 13,5. Lote 24   77500 Cancún, Q. Roo  


Places of Interest

18.9 km Cancun International Airport

6 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

0 km Tucancún beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Tucancún

4.0/5 Round Indicators
| 4480 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

39% Complete

1764

Very good

34% Complete

1538

Average

14% Complete

662

Poor

6% Complete

297

Very poor

4% Complete

219

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    Round Indicators
    Arosha87 02/24/2017 Couples

    “Stunning beach, nice accomodations with Vip treatment”

    My partner and I had a fantastic experience at Tucancun, just a week ago. We booked a Premium Club Suite which is an apartment right infront of the beach, with spacious lounging area complete with kitchen and lovely terrace. Bedroom was separate. Every day our fridge was stocked with beer and soft drinks, chocolate and peanuts. Because of our booking, we received VIP treatment, our check in and check out was done in the Premium Club Lounge where there was a minibar stocked with lots of premium alcohol, tea and coffee and tasty sandwiches and treats. We always filled up with snacks from there while lounging by the pool. We also received complimentary strawberries and champagne upon arrival. There were 4 pools, one main pool where the daily entertainment took place, and it was quite a shallow pool where there were too many kids so we avoided that and instead we went to the pool one level up the seafood restaurant, where there was a nice bar there. Lorenzo the bartender served us drinks and he knew what we liked, so even before we hit the bar with the empty glass he had already made us our drinks! Thanks Lorenzo! One thing I gotta say is the staff is excellent! Smiley and ready to take care of you, this is an important factor in a hotel. I have read reviews saying the food was disgusting, not true, it definitely is not michelin star but there was a good variety and food was definitely edible and nice. Restaurants were good, we ate from Italian, Mexican and Seafood restaurants. The baked Alaska dessert was so good. One thing I can mention is please try to make fresh cocktails from scratch, and not pre make it, and store on the side in container, for example like the mango margherita. I did have a nice coffee/bailey based cocktail which didnt seem to be pre made. Understand it is a resort and volume of drinks is huge, but it would be amazing if you could accomodate drinks that can be made using fresher ingredients.We also went clubbing in downtown Cancun with the open bar package at Mandala Club. Overall, great experience, we are generally very easygoing and like it when treated nice on holiday. Would love to come back again! Thanks Tucancun!
    Round Indicators
    Exposforever Prescott Ontario. 02/24/2017 Family

    “2nd time visitors, this spot is still amazing. Four happy Canadians.”

    We again visited this hotel the week of February 12th, 2017. We arrived before noon and they held our luggage until our rooms were available around 2:30 pm. In kind of a bizarre twist I had contacted the hotel concierge a few weeks before departure to enquire about an oceanview upgrade. I was quoted $490.00 (USD) for two rooms over seven days. I politely declined but when we were given our room it was in fact an oceanview. I’m not sure what we would have been given for $490.00 USD because there are larger suites there on the ocean with balconies. We were able to make reservations all seven nights at the three ala carte restaurants. This is a big plus for us! We find the food here above average for Cancun. The spent the entire week lounging near the middle pool and bartender Antonio Mex again took care of us up at the Guacamaya bar. Being an early riser there is always coffee and danishes available at the snack bar behind the lobby bar. For lunch we generally ate at the Claraboya restaurant. The buffet was good and it appeals to all tastes. We will almost certainly return here once again in 2018. Keep up the great service.
    Round Indicators
    Sarah A 02/23/2017 Friends getaway

    “Amazing experience!”

    The staff, the rooms, the pools and the restaurants ... everything is amazing! I went with a friend and we had a incredible support of the 24/7 happy staff with exciting activities and options inside the hotel. The only thing is that you have to pay for the wi-fi ... usually not included I the price
    Round Indicators
    Cdns_on_vacation Halifax. 02/23/2017 Family

    “Having a great vacation!”

    Selected this resort for our family vacation with our two college-age daughters on their spring breaks because the price was right, and because the recurring themes of the Trip Advisor reviews were that the resort was very clean, that the staff was attentive, and that the drinks just keep coming. We wholeheartedly agree! Will do a more detailed review later, but just want to pass along our thanks and appreciation to all the wonderful staff of the Occidental Tucancun.
    Round Indicators
    TonyFiume Toronto, Canada. 02/23/2017 Couples

    “Great Resort”

    My girlfriend and I had a great time here. The food was good, the service was exceptional, and the beach was unbelievably nice and clean. The staff is very accommodating and really go out of their way to help you out. Upon arrival we were upgraded to an ocean view room for free because it was our first time in Mexico! I would come back 100%!

    EVALUATION

    Round Indicators

    • february 24 2017
    • Couples

    Arosha87

    “Stunning beach, nice accomodations with Vip treatment”


    My partner and I had a fantastic experience at Tucancun, just a week ago. We booked a Premium Club Suite which is an apartment right infront of the beach, with spacious lounging area complete with kitchen and lovely terrace. Bedroom was separate. Every day our fridge was stocked with beer and soft drinks, chocolate and peanuts. Because of our booking, we received VIP treatment, our check in and check out was done in the Premium Club Lounge where there was a minibar stocked with lots of premium alcohol, tea and coffee and tasty sandwiches and treats. We always filled up with snacks from there while lounging by the pool. We also received complimentary strawberries and champagne upon arrival. There were 4 pools, one main pool where the daily entertainment took place, and it was quite a shallow pool where there were too many kids so we avoided that and instead we went to the pool one level up the seafood restaurant, where there was a nice bar there. Lorenzo the bartender served us drinks and he knew what we liked, so even before we hit the bar with the empty glass he had already made us our drinks! Thanks Lorenzo! One thing I gotta say is the staff is excellent! Smiley and ready to take care of you, this is an important factor in a hotel. I have read reviews saying the food was disgusting, not true, it definitely is not michelin star but there was a good variety and food was definitely edible and nice. Restaurants were good, we ate from Italian, Mexican and Seafood restaurants. The baked Alaska dessert was so good. One thing I can mention is please try to make fresh cocktails from scratch, and not pre make it, and store on the side in container, for example like the mango margherita. I did have a nice coffee/bailey based cocktail which didnt seem to be pre made. Understand it is a resort and volume of drinks is huge, but it would be amazing if you could accomodate drinks that can be made using fresher ingredients.We also went clubbing in downtown Cancun with the open bar package at Mandala Club. Overall, great experience, we are generally very easygoing and like it when treated nice on holiday. Would love to come back again! Thanks Tucancun!


    EVALUATION

    Round Indicators

    • february 24 2017
    • Prescott Ontario
    • Family

    Exposforever

    “2nd time visitors, this spot is still amazing. Four happy Canadians.”


    We again visited this hotel the week of February 12th, 2017. We arrived before noon and they held our luggage until our rooms were available around 2:30 pm. In kind of a bizarre twist I had contacted the hotel concierge a few weeks before departure to enquire about an oceanview upgrade. I was quoted $490.00 (USD) for two rooms over seven days. I politely declined but when we were given our room it was in fact an oceanview. I’m not sure what we would have been given for $490.00 USD because there are larger suites there on the ocean with balconies. We were able to make reservations all seven nights at the three ala carte restaurants. This is a big plus for us! We find the food here above average for Cancun. The spent the entire week lounging near the middle pool and bartender Antonio Mex again took care of us up at the Guacamaya bar. Being an early riser there is always coffee and danishes available at the snack bar behind the lobby bar. For lunch we generally ate at the Claraboya restaurant. The buffet was good and it appeals to all tastes. We will almost certainly return here once again in 2018. Keep up the great service.


    EVALUATION

    Round Indicators

    • february 23 2017
    • Friends getaway

    Sarah A

    “Amazing experience!”


    The staff, the rooms, the pools and the restaurants ... everything is amazing! I went with a friend and we had a incredible support of the 24/7 happy staff with exciting activities and options inside the hotel. The only thing is that you have to pay for the wi-fi ... usually not included I the price


    EVALUATION

    Round Indicators

    • february 23 2017
    • Halifax
    • Family

    Cdns_on_vacation

    “Having a great vacation!”


    Selected this resort for our family vacation with our two college-age daughters on their spring breaks because the price was right, and because the recurring themes of the Trip Advisor reviews were that the resort was very clean, that the staff was attentive, and that the drinks just keep coming. We wholeheartedly agree! Will do a more detailed review later, but just want to pass along our thanks and appreciation to all the wonderful staff of the Occidental Tucancun.


    EVALUATION

    Round Indicators

    • february 23 2017
    • Toronto, Canada
    • Couples

    TonyFiume

    “Great Resort”


    My girlfriend and I had a great time here. The food was good, the service was exceptional, and the beach was unbelievably nice and clean. The staff is very accommodating and really go out of their way to help you out. Upon arrival we were upgraded to an ocean view room for free because it was our first time in Mexico! I would come back 100%!


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