Barceló Hotel Pool  Tucancún Beach

Occidental Tucancún

Texto: 32815 An all inclusive hotel with spectacular pools, access to the beach and one of the best views in Cancun. Avenida Kukulcan, km. 13,5. Lote 24 | 77500 Cancún, Q. Roo
+52 998 8915900 +52 998 8850615
Occidental Tucancún Texto: 32815 4 out of 5 based on 5069 ratings. 5069 user reviews.
Occidental Tucancún reviewed by craiguk0 on . Loved it ! Im extremely late for my review, so apologies, but better late than never. The hotel is on a beautiful stretch of the beach unlike some of the other hotels at the end of the hotel zone. Hotel staff... Rating: 5
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Occidental Tucancún

Avenida Kukulcan, km. 13,5. Lote 24   77500 Cancún, Q. Roo  


Places of Interest

18.9 km Cancun International Airport

6 km Pok-Ta-Pok Golf Course (by Robert Trent Jones Jr.)

0 km Tucancún beach

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Tucancún

4.0/5 Round Indicators
| 5089 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

41% Complete

2113

Very good

33% Complete

1685

Average

14% Complete

729

Poor

6% Complete

327

Very poor

4% Complete

235

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    Round Indicators
    Kerryleigh89 Essex, United Kingdom. 07/19/2017 Friends getaway

    “10 day stay during low season ”

    Me and my best friend stayed for 10 days at this resort! It was a big holiday for us and it definitely lived up to its expectations! Cancun is amazing! And a place that I will definitely visit again! But the holiday was made by the staff at the hotel, each and everyone go out of their way for every guest! Especially the bar staff around the main pool, they worked so hard making sure we were never without a cocktail and always with a smile on their face and the entertainment team, they made the hotel feel like a home from home and it was very sad leaving them, Me and my friend fell in love with the Latino tunes played around the pool everyday and Joseph made sure we had a list of all the songs to download to reminisce once we were home! 5* staff without a doubt! The hotel is perfectly located on a gorgeous beach and just 5/10 mins on a bus from on all the action, would definitely visit again, particularly because of the staff! The only downside and the reason for only 4 stars was the wifi situation it appeared to be the only hotel without free wifi for guests, we received only one hour free a day! Other than that and a large noisy group staying at the beginning of our holiday! No other complaints
    Round Indicators
    Matson5 Madison, Wisconsin. 07/19/2017 Family

    “Good Value and beautiful ocean”

    We stayed in a Ocean Front Family Suite. It was right on the beach and very large with 2 bedrooms, 2 bathrooms and full kitchen and living room. We had the Premium upgrade and took advantage of the extra features. The food was average . I got sick the second day we were there but nobody else in my family did. We did have to move rooms because the roof was leaking but they did give us a new room. Then, the air conditioner broke and leaked all over the floor and they had to fix that but again, they fixed it. I just wished we would have been compensated somehow for the troubles. Otherwise , I would go back if the opportunity arose.
    Round Indicators
    somabolo New York City, New York. 07/18/2017 Business

    “Great hotel for it's value”

    I'm a big fan of the Barcelo hotels that recently acquired the Occidental hotel chain. They service is great no matter what part of the world I go. We arrived early and they tried to accommodate us as soon as our rooms were ready. The food selection is tasty, but not extremely diverse. The multiple pools and the beach area was exactly what I needed to unwind before a week of business meetings.

    ASISTENTE BARCE... C, Assistant Manager. at Occidental Tucancun, responded to this review
     Dear somabolo: First of all, and on behalf of Occidental, we would like to thank you for taking the time to post a comment about your vacation with us on this website. We are very proud to know that we have exceeded all expectations we had regarding our facilities, activities and services. We were motivated to read positive reviews about our hotel. Occidental has as a principle to offer a unique gastronomic experience. We are happy to know that you have received the quality and attention that distinguish us. Once again thank you for your kind words to our staff. Feel free to contact us to help you enjoy your next visit. Sincerely, Noemí Ramírez. Assistant Manager.

    Round Indicators
    Phillips P 07/18/2017 Couples

    “Impressed!!!!!!!!”

    My husband and I just returned home from this resort two days ago. We were well pleased in all areas. As soon as you walk onto the property you are in paradise. The ocean could not be any more beautiful. It is like a picture. The rooms are very clean. We did not have an ocean view, but we were still able to see the sunset every evening over the lake that is behind the hotel. The food is very tasty. Every meal was satisfying. I am vegetarian and both my husband and I ate well. The staff is very friendly and courteous. The pools are all clean, I just wish they were open a little bit later… maybe until midnight. Beach is clean and not too deep. There is a table for tours set up in the front of the hotel. The day before we were leaving to return home I noticed that the guys at the towel booth were also selling activities, not tours. Parasailing, JetSkiing, snorkeling… those types of things. For a great price too. Looking back I would have preferred to do those things instead of tours.

    ASISTENTE BARCE... C, Assistant Manager. at Occidental Tucancun, responded to this review
     Dear Phillips P: We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards, Noemí Ramírez. Assistant Manager.

    Round Indicators
    Maria Guadalupe E Rocksprings, Texas. 07/18/2017 Family

    “Nice vacation!”

    Our trip was definitely a success with the hotel. Great beachfront access. Swimming pools were nice with plenty of space. Not overly crowded during our stay. Entertainment at hotel was good. Something every night. Good assortment of food. Service was great! Would definitely go back.

    ASISTENTE BARCE... C, Assistant Manager. at Occidental Tucancun, responded to this review
     Dear Maria Guadalupe E: It has been a great pleasure to stay at Occidental during your recent vacation, we are very happy to know that you had a pleasant stay. We would like to thank you for sharing the details of your great experience in our hotel, through this website. We hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Best regards, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • july 19 2017
    • Essex, United Kingdom
    • Friends getaway

    Kerryleigh89

    “10 day stay during low season ”


    Me and my best friend stayed for 10 days at this resort! It was a big holiday for us and it definitely lived up to its expectations! Cancun is amazing! And a place that I will definitely visit again! But the holiday was made by the staff at the hotel, each and everyone go out of their way for every guest! Especially the bar staff around the main pool, they worked so hard making sure we were never without a cocktail and always with a smile on their face and the entertainment team, they made the hotel feel like a home from home and it was very sad leaving them, Me and my friend fell in love with the Latino tunes played around the pool everyday and Joseph made sure we had a list of all the songs to download to reminisce once we were home! 5* staff without a doubt! The hotel is perfectly located on a gorgeous beach and just 5/10 mins on a bus from on all the action, would definitely visit again, particularly because of the staff! The only downside and the reason for only 4 stars was the wifi situation it appeared to be the only hotel without free wifi for guests, we received only one hour free a day! Other than that and a large noisy group staying at the beginning of our holiday! No other complaints


    EVALUATION

    Round Indicators

    • july 19 2017
    • Madison, Wisconsin
    • Family

    Matson5

    “Good Value and beautiful ocean”


    We stayed in a Ocean Front Family Suite. It was right on the beach and very large with 2 bedrooms, 2 bathrooms and full kitchen and living room. We had the Premium upgrade and took advantage of the extra features. The food was average . I got sick the second day we were there but nobody else in my family did. We did have to move rooms because the roof was leaking but they did give us a new room. Then, the air conditioner broke and leaked all over the floor and they had to fix that but again, they fixed it. I just wished we would have been compensated somehow for the troubles. Otherwise , I would go back if the opportunity arose.


    EVALUATION

    Round Indicators

    • july 18 2017
    • New York City, New York
    • Business

    somabolo

    “Great hotel for it's value”


    I'm a big fan of the Barcelo hotels that recently acquired the Occidental hotel chain. They service is great no matter what part of the world I go. We arrived early and they tried to accommodate us as soon as our rooms were ready. The food selection is tasty, but not extremely diverse. The multiple pools and the beach area was exactly what I needed to unwind before a week of business meetings.


    ASISTENTE BARCE... C, Assistant Manager. at Occidental Tucancun, responded to this review
    Dear somabolo: First of all, and on behalf of Occidental, we would like to thank you for taking the time to post a comment about your vacation with us on this website. We are very proud to know that we have exceeded all expectations we had regarding our facilities, activities and services. We were motivated to read positive reviews about our hotel. Occidental has as a principle to offer a unique gastronomic experience. We are happy to know that you have received the quality and attention that distinguish us. Once again thank you for your kind words to our staff. Feel free to contact us to help you enjoy your next visit. Sincerely, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • july 18 2017
    • Couples

    Phillips P

    “Impressed!!!!!!!!”


    My husband and I just returned home from this resort two days ago. We were well pleased in all areas. As soon as you walk onto the property you are in paradise. The ocean could not be any more beautiful. It is like a picture. The rooms are very clean. We did not have an ocean view, but we were still able to see the sunset every evening over the lake that is behind the hotel. The food is very tasty. Every meal was satisfying. I am vegetarian and both my husband and I ate well. The staff is very friendly and courteous. The pools are all clean, I just wish they were open a little bit later… maybe until midnight. Beach is clean and not too deep. There is a table for tours set up in the front of the hotel. The day before we were leaving to return home I noticed that the guys at the towel booth were also selling activities, not tours. Parasailing, JetSkiing, snorkeling… those types of things. For a great price too. Looking back I would have preferred to do those things instead of tours.


    ASISTENTE BARCE... C, Assistant Manager. at Occidental Tucancun, responded to this review
    Dear Phillips P: We thank you for taking the time to leave us the comments of your last stay with us and we have shared your grateful experience, it is our priority to offer memorable experiences to all our guests providing the legendary service and the warmth that characterizes us. We hope very soon to be able to welcome you again to this little paradise in Cancun. Best regards, Noemí Ramírez. Assistant Manager.

    EVALUATION

    Round Indicators

    • july 18 2017
    • Rocksprings, Texas
    • Family

    Maria Guadalupe E

    “Nice vacation!”


    Our trip was definitely a success with the hotel. Great beachfront access. Swimming pools were nice with plenty of space. Not overly crowded during our stay. Entertainment at hotel was good. Something every night. Good assortment of food. Service was great! Would definitely go back.


    ASISTENTE BARCE... C, Assistant Manager. at Occidental Tucancun, responded to this review
    Dear Maria Guadalupe E: It has been a great pleasure to stay at Occidental during your recent vacation, we are very happy to know that you had a pleasant stay. We would like to thank you for sharing the details of your great experience in our hotel, through this website. We hope to have you back very soon, to have another memorable vacation time, as we are sure it has been this time. Best regards, Noemí Ramírez. Assistant Manager.

    Barceló Hotel Pool  Tucancún Beach

    Occidental Tucancún, an All Inclusive paradise in Cancun.

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