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Barceló Hotel Pool  Cuernavaca
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Map and location

Calle Coronel Ahumanda 203, Colonia Lomas del Mirador   62500 Cuernavaca, Morelos ,   México  


Places of Interest

100 km Benito Juárez International Airport, Mexico City

80 km Federal District

40 km Tepoztlan (Archaeological site)

35 km Xochicalco (Archaeological site)

Premios y Reconocimientos

Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Occidental Cuernavaca

4.0/5 Round Indicators
| 621 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


Comments

Excellent

42% Complete

267

Very good

32% Complete

204

Average

12% Complete

80

Poor

5% Complete

35

Very poor

5% Complete

35

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    Round Indicators
    jamesbG112RQ Orlando, United States. 03/31/2019 Business

    “Great hotel”

    Clean. Professional staff. Excellent food and drink (can’t say enough about this). Quiet. Beautiful grounds. Many amenities. Located in proximity to downtown and tech centers. Comfortable beds. Great stay!

    juan c, Director Comercial at Occidental Cuernavaca Hotel, responded to this review
     Dear guest. Firstly we would like to thank you for choosing our Occidental Cuernavaca hotel for your holidays in Morelos and for the review you shared on Cuernavaca all of your kind words about your stay with us are great to hear. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Juan Cano, Sales Manager.

    Round Indicators
    ricardo Z Mexico City, Mexico. 02/06/2019 Family

    “Great service”

    Hotel is well located. Great ambience. Great service. The breakfast is wonderful. I recommend stay in this hotel.A little bit old, but comfortable.In my next trip probably I’ll consider to book a room again.

    Juan Guadalupe C, Director Comercial at Occidental Cuernavaca Hotel, responded to this review
     Dear guest. First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Cuernavaca hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards Juan Cano Sales Manager.

    Round Indicators
    Wander43404261780 11/06/2018 Family

    “wonderful stay”

    Awesome place, beautiful pool and great staff at both the check-in counter and bar. The room was large enough. Shower was nice. I slept very well at night. I can see myself there again in thee near future.

    Juan Guadalupe C, Director Comercial at Occidental Cuernavaca Hotel, responded to this review
     Dear guest. Thank you for the time you spent to share your feedback on your recent stay at our Occidental Cuernavaca, to be considered as one of the best hotels you stayed at is certainly high praise. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regard Juan Cano, Sales Manager.

    Round Indicators
    mayra06 San Diego, California. 07/11/2018 Couples

    “Bed bugs”

    Not good at all. Got bitten by bed bugs! The food also made me and my boyfriend sick. I did not realize the bites I had on my legs we're bed bug bites till I came home and went to my primary physician and he stated these were bed bug bites, and not mosquito bites.

    juan c, Director Comercial at Occidental Cuernavaca Hotel, responded to this review
     Dear guest. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments.Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Cuernavaca. Best regard, Gerardo Caligari, General Manager.

    Round Indicators
    sherna931042 Toronto, Canada. 03/21/2018 Couples

    “The best get away I ever had.”

    I love the staff, I love Veronica bringing my snacks to the pool, I did not worry at all, I am planing to comeback every year to relax. Breakfast was delicious, and location had a casino near by and taco places.

    Gerardo C, Director General at Occidental Cuernavaca Hotel, responded to this review
     Dear guest. Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Gerardo Caligari, General Manager.

    EVALUATION

    Round Indicators

    • march 31 2019
    • Orlando, United States
    • Business

    jamesbG112RQ

    “Great hotel”


    Clean. Professional staff. Excellent food and drink (can’t say enough about this). Quiet. Beautiful grounds. Many amenities. Located in proximity to downtown and tech centers. Comfortable beds. Great stay!


    juan c, Director Comercial at Occidental Cuernavaca Hotel, responded to this review
    Dear guest. Firstly we would like to thank you for choosing our Occidental Cuernavaca hotel for your holidays in Morelos and for the review you shared on Cuernavaca all of your kind words about your stay with us are great to hear. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, Juan Cano, Sales Manager.

    EVALUATION

    Round Indicators

    • february 6 2019
    • Mexico City, Mexico
    • Family

    ricardo Z

    “Great service”


    Hotel is well located. Great ambience. Great service. The breakfast is wonderful. I recommend stay in this hotel.A little bit old, but comfortable.In my next trip probably I’ll consider to book a room again.


    Juan Guadalupe C, Director Comercial at Occidental Cuernavaca Hotel, responded to this review
    Dear guest. First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Cuernavaca hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards Juan Cano Sales Manager.

    EVALUATION

    Round Indicators

    • november 6 2018
    • Family

    Wander43404261780

    “wonderful stay”


    Awesome place, beautiful pool and great staff at both the check-in counter and bar. The room was large enough. Shower was nice. I slept very well at night. I can see myself there again in thee near future.


    Juan Guadalupe C, Director Comercial at Occidental Cuernavaca Hotel, responded to this review
    Dear guest. Thank you for the time you spent to share your feedback on your recent stay at our Occidental Cuernavaca, to be considered as one of the best hotels you stayed at is certainly high praise. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best regard Juan Cano, Sales Manager.

    EVALUATION

    Round Indicators

    • july 11 2018
    • San Diego, California
    • Couples

    mayra06

    “Bed bugs”


    Not good at all. Got bitten by bed bugs! The food also made me and my boyfriend sick. I did not realize the bites I had on my legs we're bed bug bites till I came home and went to my primary physician and he stated these were bed bug bites, and not mosquito bites.


    juan c, Director Comercial at Occidental Cuernavaca Hotel, responded to this review
    Dear guest. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments.Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Cuernavaca. Best regard, Gerardo Caligari, General Manager.

    EVALUATION

    Round Indicators

    • march 21 2018
    • Toronto, Canada
    • Couples

    sherna931042

    “The best get away I ever had.”


    I love the staff, I love Veronica bringing my snacks to the pool, I did not worry at all, I am planing to comeback every year to relax. Breakfast was delicious, and location had a casino near by and taco places.


    Gerardo C, Director General at Occidental Cuernavaca Hotel, responded to this review
    Dear guest. Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Gerardo Caligari, General Manager.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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