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Barceló Solymar Arenas Blancas Resort Hotel Pool Views
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Map and location

Carretera Las Américas, Km. 3   Varadero ,   Cuba  


Points of Interest

3 mi Varadero Airport

2.5 mi Varadero golf course

0 km Varadero

Premios y Reconocimientos

Prizes and Awards

Guest reviews.

There is no better expert than a traveller.

Barceló Solymar

3.5/5 Round Indicators
| 8118 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

22% Complete

1792

Very good

33% Complete

2711

Average

19% Complete

1592

Poor

12% Complete

1019

Very poor

12% Complete

1004

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    Round Indicators
    alexander m 10/14/2019 Friends getaway

    “My favourite Resort”

    Barceló Solymar my favourite place to be relax, best staff, everybody always happy I don’t really know how to explain how I feel, best beach and best location if you would like to know Cuba Barceló best option !!! Thanks see you soon guys.
    Round Indicators
    Curiosity818537 10/14/2019 Couples

    “Thinking about future ”

    I always trusted Barcelo name (my partner work for this chine for many years) and made reservation without reading any comments. This will be out first visit to Cuba. Now I'm really afraid. I decided to write directly here because I hope all management answers for a guests are true and all our preferences will be noticed. We are arriving to Barcelo solymar 08 December 2019 (1932682153 my reservation nm) suite bungalow. Please make sure 1) Cleanes ( sheets, mattress protectors fresh and free of stains ) 2) Bathroom free of mold, timescale. Shower head work properly. 3) Nothing missing from the room ( towels big and small, bathroom toiletries ..... ) . 4) All electronic devices TV, air conditioner, hairdryer......... are in good condition and work properly Everything must be fresh and replaced up to all hotel standards So how you can see we are not asking for something WOOOOW. Only follow standards and don't make the shame for Barcelo name. You still have a lot of time. Why I'm writing here??? Because I'm very experienced traveller and work in the hotel too. Only 15% of all reservation departments reading and following guest requests. So now I hope we are safe during our holidays and any department don't will have any complaints from our side
    Round Indicators
    melschroeder79 10/13/2019 Friends getaway

    “Avoid this place...NIGHTMARE!!”

    Calling this place a nightmare is being generous. Giving it 1 star is being kind. Problems from check in to the last day. - room was not ready upon arrival -finally get a room to discover no blankets whatsoever, NO SMOKE DETECTOR at all, broken glass between the beds, water coming out of the light right when you entered the room, the bathroom was filthy, toilet seat was broke, no working phone in the room and what looked like mould around the a/c vent in the room -finally get sheets that were a joke and they were not washed or changed for the whole week, another joke was the hand towels we were give to use for showering -after complaining we were told to go to the front at 9am to view another room. We did so but we were told nothing was ready for us to see and to go back later, sensing that another room wouldn’t be ready we decided to stay put -the front desk staff were the definition of rude and very unhelpful -shortage of beach towels -don’t be fooled by the hotel page claiming a lifeguarded beach, nightly entertainment and a beach bar because they are non existent - maid and wait staff were mostly friendly but that was about it. -food wasn’t the greatest but didn’t expect much -also told the main building had no hot water Save your money and don’t get scammed like my best friend and I did. Trust me, avoid this place like the plague!
    Round Indicators
    Jose o 10/12/2019 Couples

    “Best vacation ever!!!”

    I don't know how to start this coment but im just will say thanks to that all good services those people gave to me im just thinking when to come back thanks thanks thanks👍👍, i love that beach that service everything was just good my wife enjoyed to the fullest .

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola!! Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Guest Services

    Round Indicators
    Johnnyohari Ottawa, Canada. 10/09/2019 Family

    “Better imposible”

    We felt at home both with the houskeppeng a lot of attention and amazing cleaning! The seafood restaurant incredible, and the service too In the lobby bar Odel wonderful also the buffet boy in white sands that made us some magnificent tortillas he is on the grill, I was with my wife and my mother in law and we will not hesitate to return

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola!! We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Guest Services

    EVALUATION

    Round Indicators

    • october 14 2019
    • Friends getaway

    alexander m

    “My favourite Resort”


    Barceló Solymar my favourite place to be relax, best staff, everybody always happy I don’t really know how to explain how I feel, best beach and best location if you would like to know Cuba Barceló best option !!! Thanks see you soon guys.


    EVALUATION

    Round Indicators

    • october 14 2019
    • Couples

    Curiosity818537

    “Thinking about future ”


    I always trusted Barcelo name (my partner work for this chine for many years) and made reservation without reading any comments. This will be out first visit to Cuba. Now I'm really afraid. I decided to write directly here because I hope all management answers for a guests are true and all our preferences will be noticed. We are arriving to Barcelo solymar 08 December 2019 (1932682153 my reservation nm) suite bungalow. Please make sure 1) Cleanes ( sheets, mattress protectors fresh and free of stains ) 2) Bathroom free of mold, timescale. Shower head work properly. 3) Nothing missing from the room ( towels big and small, bathroom toiletries ..... ) . 4) All electronic devices TV, air conditioner, hairdryer......... are in good condition and work properly Everything must be fresh and replaced up to all hotel standards So how you can see we are not asking for something WOOOOW. Only follow standards and don't make the shame for Barcelo name. You still have a lot of time. Why I'm writing here??? Because I'm very experienced traveller and work in the hotel too. Only 15% of all reservation departments reading and following guest requests. So now I hope we are safe during our holidays and any department don't will have any complaints from our side


    EVALUATION

    Round Indicators

    • october 13 2019
    • Friends getaway

    melschroeder79

    “Avoid this place...NIGHTMARE!!”


    Calling this place a nightmare is being generous. Giving it 1 star is being kind. Problems from check in to the last day. - room was not ready upon arrival -finally get a room to discover no blankets whatsoever, NO SMOKE DETECTOR at all, broken glass between the beds, water coming out of the light right when you entered the room, the bathroom was filthy, toilet seat was broke, no working phone in the room and what looked like mould around the a/c vent in the room -finally get sheets that were a joke and they were not washed or changed for the whole week, another joke was the hand towels we were give to use for showering -after complaining we were told to go to the front at 9am to view another room. We did so but we were told nothing was ready for us to see and to go back later, sensing that another room wouldn’t be ready we decided to stay put -the front desk staff were the definition of rude and very unhelpful -shortage of beach towels -don’t be fooled by the hotel page claiming a lifeguarded beach, nightly entertainment and a beach bar because they are non existent - maid and wait staff were mostly friendly but that was about it. -food wasn’t the greatest but didn’t expect much -also told the main building had no hot water Save your money and don’t get scammed like my best friend and I did. Trust me, avoid this place like the plague!


    EVALUATION

    Round Indicators

    • october 12 2019
    • Couples

    Jose o

    “Best vacation ever!!!”


    I don't know how to start this coment but im just will say thanks to that all good services those people gave to me im just thinking when to come back thanks thanks thanks👍👍, i love that beach that service everything was just good my wife enjoyed to the fullest .


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola!! Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Guest Services

    EVALUATION

    Round Indicators

    • october 9 2019
    • Ottawa, Canada
    • Family

    Johnnyohari

    “Better imposible”


    We felt at home both with the houskeppeng a lot of attention and amazing cleaning! The seafood restaurant incredible, and the service too In the lobby bar Odel wonderful also the buffet boy in white sands that made us some magnificent tortillas he is on the grill, I was with my wife and my mother in law and we will not hesitate to return


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola!! We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Guest Services

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