Barceló Solymar Arenas Blancas Resort Hotel Pool Views
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Carretera Las Américas, Km. 3   Varadero ,   Cuba  


Points of Interest

3 mi Varadero Airport

2.5 mi Varadero golf course

0 km Varadero

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Barceló Solymar

3.5/5 Round Indicators
| 7643 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Excellent

21% Complete

1673

Very good

34% Complete

2633

Average

19% Complete

1508

Poor

12% Complete

964

Very poor

11% Complete

865

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    Round Indicators
    Stephanie M 09/23/2018 Couples

    “Barcelo Solymar Review”

    Went in June 2018 with my boyfriend. The beach was really nice, great entertainment, and friendly staff. It’s a good resort if you want to be close to the clubs. We were placed in a villa (not what we were booked for) BUT it was cleaned often and had working A/C. Obviously the food was bland but the little restaurant beside the buffet was our saving grace. Their pizza and fries was our go to lunch spot!

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     We first would like to thank you for choosing our Barceló Solymar for your holidays in June 2018 and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Guest service

    Round Indicators
    Stevan S Toronto, Canada. 09/19/2018 Solo travel

    “Not what it used to be”

    This has always been the best resort in Varadero for myself and my friends. There has been some changes made recently that I myself and everyone I met at the resort did not like. Specifically the pool bar closing early. The pool bar needs to be open at least until 11PM. Many of the people I spoke with hated the fact that the pool bar was closed early (8PM). Everyone was forced to spend the night outside, by the stairs that lead to the pool from the lobby area. The lobby bar does get crowded and is depressing. We come to Cuba to enjoy the weather and the outdoors. Not to be confined in a lobby. The pool bar was perfect for spending a few hours outdoors before heading to the discos. Management should really consider re-opening the pool bar at least until 11PM. Spending hours by the stairs is really inconvenient.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Solymar.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Guest service

    Round Indicators
    Belfast_lad32 Belfast. 09/15/2018 Friends getaway

    “My time at Barcelo Solymar ”

    To start off with this was my first time in Cuba. I checked in on the 7th of September for 1 week. The hotel: The hotel was spotless and reception areas always kept clean, I always seen staff mopping or clearing tables. The pool water was clean and did see a man in the pool each morning with a hose doing some kind of cleaning to. The pool bar only stays open till 8pm and would be better if this stayed open much later. There was no place I could see that done pool snacks so no burgers or hotdogs etc. The drinks are all good. My room; I was located on level 2 at the front of the hotel, even though I believed I should of got one in the pool area but didn’t pursue this after going back to reception to asked to move to be told come back tomorrow, so I just left it. My room was spotless and cleaned every other day and fridge restocked every day with water and beer. No new towels until my second last day even though I asked the maid earlier in the week for them, same with an ashtray. The room also had an odour of what reminded me of moss. The shower door frame could do with replacing as it looked rusted in parts, various marks on the walls and floors of the apartment. I didn’t see any insects in my room until the 5th, I woke up to find a few ants crawling on my bedsheets and back pillow and somehow a mosquito found its way in later that day but after few sprays of insect spray they never came back. I believe I got only 2 bites all week and can’t pinpoint where they occurred. The staff: All the staff at the hotel are great and all very friendly, specially the bar man in the lobby bar with the shaved head and the man and woman who who worked the pool bar. Sorry I can’t remember names. The food: Unfortunately the food is not great and hard to swallow and found myself on a number of occasions almost throwing it back up but later in my room. The deserts are good though and there’s an unlimited supply of toast. The buffet is swarming with flies which is a big problem, I found there is flies simply everywhere inside and out and they do not leave you alone! I barely ate anything all week until I discovered on my last night that cale 62 do the best grilled full chicken and only cost me 2.50 pesos and it was the best food I had all week. The entertainment room: The entertainment was ok and there was a few live acts on but didn’t last long, I need to let you know this room is kept in complete darkness for no reason other than part of the ceiling is missing and badly damaged, the floor outside is also wet from a leak from the ceiling, I found another leak in the reception area to. They do have wet floor signs out though and do their best to keep dry. One last note, there is a new hotel getting built next door to this hotel that I wasn’t made aware of so if you are placed at the front of the hotel you will hear the building work if balcony door is open. Again I never spent enough time in my room and even with door open it wasn’t too much of an issue but maybe to others. You do not hear this in pool areas, the pool entertainment needs to go on much longer to. I loved the live Cuban bands they had in the lobby on some of the days. The beach is amazing and the clean. It has to be one of the best I have ever been to. I would most likely return to this resort again due to the great staff but they need to fix some of the issues with food and entertainment and keep the flies out! One last tip if the air conditioning stops working, hit the control panel a quick tap and it comes back on.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hello Thank you for making our Barceló Solymar your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Guest Service

    Round Indicators
    Destination373823 09/10/2018 Family

    “Two days in Varadero”

    We have been there in August, 21/22. Wonderful beach. Nice swimming pools. Our bangallow was in need of works: old and worn stuff, electrical system broken, kitchnet useless (no crockery or cutlery), old TV not working, lack of cleaning in the "less unseen" parts. Worse: it was announced as a "3 adults" accomodation, but there was only 2 beds and an old half-broken sofa with no bed linen despite our complains. Also, only 2 beach towels instead of 3. We complained to the Director (at least we were told he was the Director): he turned his back on us and we never saw him again... The restaurant was a mess: the food was scarse for so many people and it was quickly destroyed by the customers (!) but the waiters didn't care. Luckily, we had access to the restaurants of the neighbour hotel, Arenas Blancas, which were far better. Also, too much noise. If you have to stay in this hotel on summer and want to have a smooth holiday, do yourself a favour: choose Arenas Blancas, it is much better.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hola Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Solymar hotel. Saludos

    Round Indicators
    Baldeo K 09/08/2018 Family

    “Best in all 3 resorts I stayed in Varadero ”

    I have experienced 3 resorts in Varadero and this was the best. Before this I had stayed in Melia resorts and they were beautiful too but I liked about this resort is more cleaned buffet options and young party crowds. Due to medium size range everything looked well managed. I will come back again.

    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
     Hello Thank you for the great feedback of your recent holiday experience at our Barceló Solymar; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Guest Service

    EVALUATION

    Round Indicators

    • september 23 2018
    • Couples

    Stephanie M

    “Barcelo Solymar Review”


    Went in June 2018 with my boyfriend. The beach was really nice, great entertainment, and friendly staff. It’s a good resort if you want to be close to the clubs. We were placed in a villa (not what we were booked for) BUT it was cleaned often and had working A/C. Obviously the food was bland but the little restaurant beside the buffet was our saving grace. Their pizza and fries was our go to lunch spot!


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    We first would like to thank you for choosing our Barceló Solymar for your holidays in June 2018 and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. Guest service

    EVALUATION

    Round Indicators

    • september 19 2018
    • Toronto, Canada
    • Solo travel

    Stevan S

    “Not what it used to be”


    This has always been the best resort in Varadero for myself and my friends. There has been some changes made recently that I myself and everyone I met at the resort did not like. Specifically the pool bar closing early. The pool bar needs to be open at least until 11PM. Many of the people I spoke with hated the fact that the pool bar was closed early (8PM). Everyone was forced to spend the night outside, by the stairs that lead to the pool from the lobby area. The lobby bar does get crowded and is depressing. We come to Cuba to enjoy the weather and the outdoors. Not to be confined in a lobby. The pool bar was perfect for spending a few hours outdoors before heading to the discos. Management should really consider re-opening the pool bar at least until 11PM. Spending hours by the stairs is really inconvenient.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Solymar.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Guest service

    EVALUATION

    Round Indicators

    • september 15 2018
    • Belfast
    • Friends getaway

    Belfast_lad32

    “My time at Barcelo Solymar ”


    To start off with this was my first time in Cuba. I checked in on the 7th of September for 1 week. The hotel: The hotel was spotless and reception areas always kept clean, I always seen staff mopping or clearing tables. The pool water was clean and did see a man in the pool each morning with a hose doing some kind of cleaning to. The pool bar only stays open till 8pm and would be better if this stayed open much later. There was no place I could see that done pool snacks so no burgers or hotdogs etc. The drinks are all good. My room; I was located on level 2 at the front of the hotel, even though I believed I should of got one in the pool area but didn’t pursue this after going back to reception to asked to move to be told come back tomorrow, so I just left it. My room was spotless and cleaned every other day and fridge restocked every day with water and beer. No new towels until my second last day even though I asked the maid earlier in the week for them, same with an ashtray. The room also had an odour of what reminded me of moss. The shower door frame could do with replacing as it looked rusted in parts, various marks on the walls and floors of the apartment. I didn’t see any insects in my room until the 5th, I woke up to find a few ants crawling on my bedsheets and back pillow and somehow a mosquito found its way in later that day but after few sprays of insect spray they never came back. I believe I got only 2 bites all week and can’t pinpoint where they occurred. The staff: All the staff at the hotel are great and all very friendly, specially the bar man in the lobby bar with the shaved head and the man and woman who who worked the pool bar. Sorry I can’t remember names. The food: Unfortunately the food is not great and hard to swallow and found myself on a number of occasions almost throwing it back up but later in my room. The deserts are good though and there’s an unlimited supply of toast. The buffet is swarming with flies which is a big problem, I found there is flies simply everywhere inside and out and they do not leave you alone! I barely ate anything all week until I discovered on my last night that cale 62 do the best grilled full chicken and only cost me 2.50 pesos and it was the best food I had all week. The entertainment room: The entertainment was ok and there was a few live acts on but didn’t last long, I need to let you know this room is kept in complete darkness for no reason other than part of the ceiling is missing and badly damaged, the floor outside is also wet from a leak from the ceiling, I found another leak in the reception area to. They do have wet floor signs out though and do their best to keep dry. One last note, there is a new hotel getting built next door to this hotel that I wasn’t made aware of so if you are placed at the front of the hotel you will hear the building work if balcony door is open. Again I never spent enough time in my room and even with door open it wasn’t too much of an issue but maybe to others. You do not hear this in pool areas, the pool entertainment needs to go on much longer to. I loved the live Cuban bands they had in the lobby on some of the days. The beach is amazing and the clean. It has to be one of the best I have ever been to. I would most likely return to this resort again due to the great staff but they need to fix some of the issues with food and entertainment and keep the flies out! One last tip if the air conditioning stops working, hit the control panel a quick tap and it comes back on.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hello Thank you for making our Barceló Solymar your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Guest Service

    EVALUATION

    Round Indicators

    • september 10 2018
    • Family

    Destination373823

    “Two days in Varadero”


    We have been there in August, 21/22. Wonderful beach. Nice swimming pools. Our bangallow was in need of works: old and worn stuff, electrical system broken, kitchnet useless (no crockery or cutlery), old TV not working, lack of cleaning in the "less unseen" parts. Worse: it was announced as a "3 adults" accomodation, but there was only 2 beds and an old half-broken sofa with no bed linen despite our complains. Also, only 2 beach towels instead of 3. We complained to the Director (at least we were told he was the Director): he turned his back on us and we never saw him again... The restaurant was a mess: the food was scarse for so many people and it was quickly destroyed by the customers (!) but the waiters didn't care. Luckily, we had access to the restaurants of the neighbour hotel, Arenas Blancas, which were far better. Also, too much noise. If you have to stay in this hotel on summer and want to have a smooth holiday, do yourself a favour: choose Arenas Blancas, it is much better.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hola Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló Solymar hotel. Saludos

    EVALUATION

    Round Indicators

    • september 8 2018
    • Family

    Baldeo K

    “Best in all 3 resorts I stayed in Varadero ”


    I have experienced 3 resorts in Varadero and this was the best. Before this I had stayed in Melia resorts and they were beautiful too but I liked about this resort is more cleaned buffet options and young party crowds. Due to medium size range everything looked well managed. I will come back again.


    BarceloSmAb, Gerente at Barcelo Solymar, responded to this review
    Hello Thank you for the great feedback of your recent holiday experience at our Barceló Solymar; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Guest Service

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