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Piscina del hotel Barceló Salinas
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Map and location

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Places of Interest

139 km Guayaquil Airport

0 m Salinas Beach

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

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Barceló Salinas

4.0/5 Round Indicators
| 965 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

46% Complete

451

جيد جدًا

23% Complete

226

مُرضي

15% Complete

146

سيئ

9% Complete

88

سيئ جدًا¡

5% Complete

54

التصفية حسب:

ترتيب حسب

    Round Indicators
    whurst1220 08/14/2019 زوجان

    “Great hotel but charging for Wifi is ridiculous!”

    Th hotel is perfectly located on the Malecon and the rooms are very well appointed. We paid more for a room on the "ocean side" of the hotel, literally across the street from the main complex. Fantastic view from our private balcony and the sounds of the waves crashing to sleep with every night. We never closed the balcony doors! The breakfast buffet was delicious and the staff was very accommodating. My only complaint was the shameful extra charge for Wifi. Every great hotel now includes Wifi as a part of their room fee -- and the fact that this otherwise-great hotel still charges for it -- especially with the price you pay for a room here -- is disgraceful. Not only do they charge per day -- they charge per device! Bad manners and bad business practice. Today, Wifi is as essential for a hotel room as hot water in the bathrooms. Please recognize this -- and you will be a great hotel!

    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
     We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Salinas was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Please be assured that your comments about wifi charges, will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    Round Indicators
    arivera2019 ‪East Rutherford‬, نيو جيرسي. 07/31/2019 زوجان

    “Don't stay there it's not worth the Money”

    I am disappointed the place is old and outdated. The menu appeared to be the same every day with just very simple additions to it so they could call it some thing else. They are trying to save money sacrificing the quality of everything of what a resort is suppose to be.

    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
     Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Also, please accept our apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons.

    Round Indicators
    Global223062 ‪Colorado Springs‬, ‪Colorado‬. 07/20/2019 العائلة

    “This was a disaster!!”

    Trip Advisor doesn’t provide enough of a text field to say the many things that went wrong with our stay. This Barcelo should be ashamed of how poorly it is run. They don’t even turn the lights on. It is a depressing hotel; one that does not care how poorly it is run! The manager creates a culture of “I don’t care”. I will never, ever spend another $ in a Barcelo!

    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
     We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Salinas hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times.

    Round Indicators
    Roam06132142476 ‪Southbury‬, كونيكتيكت. 07/07/2019 العائلة

    “Loved this hotel, definitely recommend it”

    What a great experience it was. The staff was courteous. The room was clean and updated. The whole resort maintained very clean. The food was good. I would love to say a special thanks to the DJ and bartender at the Black Marlin bar. They put. attention to detail to everything they did. Great job and keep up the great work. The only issue I had was that the sand right outside the resort had some big rocks or bricks that had rusted steel coming out from the sides. I would recommend finding a way to remove them from the premises before someone gets hurt. Other than that it was a great experience.

    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
     Thank you for making our Barceló Salinas your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Salinas hotel. We also want to thank you for your recommendations about sand on the beach. We will take the measures to solve this problem. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

    Round Indicators
    roxanacq ‪Guayaquil‬, الإكوادور. 06/03/2019 مسافر بمفرده

    “Excelent”

    Amazing view from the bedroom. Safe Hotel and near everything. The buffet was excelent. I would totally recommend Barcelo. The buffet covered the 3 meals, besides you had all included service all day long.

    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
     First of all, we want to express our gratitude, for having chosen our Hotel Barceló Salinas, during your trip to the City of Salinas. We are also very grateful for your excellent comments and for recommending us to the TripAdvisor Community. We will be very happy to assist you again in a next opportunity

    تقييم

    Round Indicators

    • أغسطس 14 2019
    • زوجان

    whurst1220

    “Great hotel but charging for Wifi is ridiculous!”


    Th hotel is perfectly located on the Malecon and the rooms are very well appointed. We paid more for a room on the "ocean side" of the hotel, literally across the street from the main complex. Fantastic view from our private balcony and the sounds of the waves crashing to sleep with every night. We never closed the balcony doors! The breakfast buffet was delicious and the staff was very accommodating. My only complaint was the shameful extra charge for Wifi. Every great hotel now includes Wifi as a part of their room fee -- and the fact that this otherwise-great hotel still charges for it -- especially with the price you pay for a room here -- is disgraceful. Not only do they charge per day -- they charge per device! Bad manners and bad business practice. Today, Wifi is as essential for a hotel room as hot water in the bathrooms. Please recognize this -- and you will be a great hotel!


    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
    We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Salinas was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Please be assured that your comments about wifi charges, will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    تقييم

    Round Indicators

    • يوليو 31 2019
    • ‪East Rutherford‬, نيو جيرسي
    • زوجان

    arivera2019

    “Don't stay there it's not worth the Money”


    I am disappointed the place is old and outdated. The menu appeared to be the same every day with just very simple additions to it so they could call it some thing else. They are trying to save money sacrificing the quality of everything of what a resort is suppose to be.


    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
    Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Also, please accept our apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons.

    تقييم

    Round Indicators

    • يوليو 20 2019
    • ‪Colorado Springs‬, ‪Colorado‬
    • العائلة

    Global223062

    “This was a disaster!!”


    Trip Advisor doesn’t provide enough of a text field to say the many things that went wrong with our stay. This Barcelo should be ashamed of how poorly it is run. They don’t even turn the lights on. It is a depressing hotel; one that does not care how poorly it is run! The manager creates a culture of “I don’t care”. I will never, ever spend another $ in a Barcelo!


    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
    We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Salinas hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times.

    تقييم

    Round Indicators

    • يوليو 7 2019
    • ‪Southbury‬, كونيكتيكت
    • العائلة

    Roam06132142476

    “Loved this hotel, definitely recommend it”


    What a great experience it was. The staff was courteous. The room was clean and updated. The whole resort maintained very clean. The food was good. I would love to say a special thanks to the DJ and bartender at the Black Marlin bar. They put. attention to detail to everything they did. Great job and keep up the great work. The only issue I had was that the sand right outside the resort had some big rocks or bricks that had rusted steel coming out from the sides. I would recommend finding a way to remove them from the premises before someone gets hurt. Other than that it was a great experience.


    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
    Thank you for making our Barceló Salinas your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Salinas hotel. We also want to thank you for your recommendations about sand on the beach. We will take the measures to solve this problem. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

    تقييم

    Round Indicators

    • يونيو 3 2019
    • ‪Guayaquil‬, الإكوادور
    • مسافر بمفرده

    roxanacq

    “Excelent”


    Amazing view from the bedroom. Safe Hotel and near everything. The buffet was excelent. I would totally recommend Barcelo. The buffet covered the 3 meals, besides you had all included service all day long.


    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
    First of all, we want to express our gratitude, for having chosen our Hotel Barceló Salinas, during your trip to the City of Salinas. We are also very grateful for your excellent comments and for recommending us to the TripAdvisor Community. We will be very happy to assist you again in a next opportunity

    Video del hotel Barceló Salinas

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