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Piscina del hotel Barceló Salinas
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Map and location

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Places of Interest

139 km Guayaquil Airport

0 m Salinas Beach

Premios y Reconocimientos

Prizes and awards

آراء النزلاء

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Barceló Salinas

4.0/5 Round Indicators
| 982 تعليقات النزلاء

التقييم الإجمالي

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تقييم مُفصل

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الجودة مقابل السعر

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الموقع

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الراحة

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الغرف

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النظافة

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الخدمة


Comments

ممتاز

46% Complete

460

جيد جدًا

23% Complete

229

مُرضي

15% Complete

149

سيئ

9% Complete

89

سيئ جدًا¡

5% Complete

55

التصفية حسب:

ترتيب حسب

    Round Indicators
    Andres_Traveler48 ‪Guayaquil‬, الإكوادور. 11/05/2019

    “Only Hotel option in Salinas”

    This is the only hotel with a decent infraestructure in Salinas. It is total outdated and lacks of refinement you would expect for such a priced fare. My opinion is that they take advantage of the lack of competition they have in the city. The beach and pools are ok no better than that and the F&B worse than that. Better to stay without all inclusive. The hotel needs a makeover urgently as looks out of date in every single corner. Also the terrible noise from the fans and AC units can be heard clearly from the balconies, not sure who ever thought placing the AC equipment in the front of the hotel.
    Round Indicators
    Judy C ‪Flower Mound‬, تكساس. 10/21/2019 عطلة مع الأصدقاء

    “Ecuador Trip”

    Spent a few days in Salinas. Hotel staff were excellent. Liked being on the beach front and impressed at how well the staff received guest. This is a very comfortable hotel.we were here during off season for the weather so missed sitting on the beach and swimming, October was too cloudy and rain . We would have enjoyed it more if the weather had been nicer..

    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
     We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Salinas, was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon, in a different season, so you will enjoy a nicer stay.

    Round Indicators
    whurst1220 08/14/2019 زوجان

    “Great hotel but charging for Wifi is ridiculous!”

    Th hotel is perfectly located on the Malecon and the rooms are very well appointed. We paid more for a room on the "ocean side" of the hotel, literally across the street from the main complex. Fantastic view from our private balcony and the sounds of the waves crashing to sleep with every night. We never closed the balcony doors! The breakfast buffet was delicious and the staff was very accommodating. My only complaint was the shameful extra charge for Wifi. Every great hotel now includes Wifi as a part of their room fee -- and the fact that this otherwise-great hotel still charges for it -- especially with the price you pay for a room here -- is disgraceful. Not only do they charge per day -- they charge per device! Bad manners and bad business practice. Today, Wifi is as essential for a hotel room as hot water in the bathrooms. Please recognize this -- and you will be a great hotel!

    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
     We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Salinas was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Please be assured that your comments about wifi charges, will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    Round Indicators
    arivera2019 ‪East Rutherford‬, نيو جيرسي. 07/31/2019 زوجان

    “Don't stay there it's not worth the Money”

    I am disappointed the place is old and outdated. The menu appeared to be the same every day with just very simple additions to it so they could call it some thing else. They are trying to save money sacrificing the quality of everything of what a resort is suppose to be.

    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
     Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Also, please accept our apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons.

    Round Indicators
    Global223062 ‪Colorado Springs‬, ‪Colorado‬. 07/20/2019 العائلة

    “This was a disaster!!”

    Trip Advisor doesn’t provide enough of a text field to say the many things that went wrong with our stay. This Barcelo should be ashamed of how poorly it is run. They don’t even turn the lights on. It is a depressing hotel; one that does not care how poorly it is run! The manager creates a culture of “I don’t care”. I will never, ever spend another $ in a Barcelo!

    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
     We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Salinas hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times.

    تقييم

    Round Indicators

    • نوفمبر 5 2019
    • ‪Guayaquil‬, الإكوادور

    Andres_Traveler48

    “Only Hotel option in Salinas”


    This is the only hotel with a decent infraestructure in Salinas. It is total outdated and lacks of refinement you would expect for such a priced fare. My opinion is that they take advantage of the lack of competition they have in the city. The beach and pools are ok no better than that and the F&B worse than that. Better to stay without all inclusive. The hotel needs a makeover urgently as looks out of date in every single corner. Also the terrible noise from the fans and AC units can be heard clearly from the balconies, not sure who ever thought placing the AC equipment in the front of the hotel.


    تقييم

    Round Indicators

    • أكتوبر 21 2019
    • ‪Flower Mound‬, تكساس
    • عطلة مع الأصدقاء

    Judy C

    “Ecuador Trip”


    Spent a few days in Salinas. Hotel staff were excellent. Liked being on the beach front and impressed at how well the staff received guest. This is a very comfortable hotel.we were here during off season for the weather so missed sitting on the beach and swimming, October was too cloudy and rain . We would have enjoyed it more if the weather had been nicer..


    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
    We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Salinas, was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon, in a different season, so you will enjoy a nicer stay.

    تقييم

    Round Indicators

    • أغسطس 14 2019
    • زوجان

    whurst1220

    “Great hotel but charging for Wifi is ridiculous!”


    Th hotel is perfectly located on the Malecon and the rooms are very well appointed. We paid more for a room on the "ocean side" of the hotel, literally across the street from the main complex. Fantastic view from our private balcony and the sounds of the waves crashing to sleep with every night. We never closed the balcony doors! The breakfast buffet was delicious and the staff was very accommodating. My only complaint was the shameful extra charge for Wifi. Every great hotel now includes Wifi as a part of their room fee -- and the fact that this otherwise-great hotel still charges for it -- especially with the price you pay for a room here -- is disgraceful. Not only do they charge per day -- they charge per device! Bad manners and bad business practice. Today, Wifi is as essential for a hotel room as hot water in the bathrooms. Please recognize this -- and you will be a great hotel!


    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
    We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Salinas was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Please be assured that your comments about wifi charges, will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    تقييم

    Round Indicators

    • يوليو 31 2019
    • ‪East Rutherford‬, نيو جيرسي
    • زوجان

    arivera2019

    “Don't stay there it's not worth the Money”


    I am disappointed the place is old and outdated. The menu appeared to be the same every day with just very simple additions to it so they could call it some thing else. They are trying to save money sacrificing the quality of everything of what a resort is suppose to be.


    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
    Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Also, please accept our apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons.

    تقييم

    Round Indicators

    • يوليو 20 2019
    • ‪Colorado Springs‬, ‪Colorado‬
    • العائلة

    Global223062

    “This was a disaster!!”


    Trip Advisor doesn’t provide enough of a text field to say the many things that went wrong with our stay. This Barcelo should be ashamed of how poorly it is run. They don’t even turn the lights on. It is a depressing hotel; one that does not care how poorly it is run! The manager creates a culture of “I don’t care”. I will never, ever spend another $ in a Barcelo!


    استجاب BarceloSalinas, Director General في بارسيلو كولون ميرامار, لهذا التعليق
    We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Salinas hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times.

    Video del hotel Barceló Salinas

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