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Piscina del hotel Barceló Salinas
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Map and location

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Places of Interest

139 km Guayaquil Airport

0 m Salinas Beach

Premios y Reconocimientos

Prizes and awards

Guest reviews.

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Barceló Salinas

4.0/5 Round Indicators
| 908 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


Comments

Excellent

46% Complete

424

Very good

23% Complete

213

Average

14% Complete

136

Poor

9% Complete

83

Very poor

5% Complete

52

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    Round Indicators
    728mariadelcarmenz Quito, Ecuador. 04/01/2019 Couples

    “5 stars? Really??”

    The only positive thing Inhave to say of this hotel is that the personnel is amazing. They are friendly, courteous, funny (not all), go the extras mile to help you. But other than that I just don’t know how they receive a 5 star qualification. I was there after the carnival holidays expecting there would be a fewer crowd, but the hotel has pretty full. So the pools were full too and one would expect they clean them deeply, however in the morning when I went for a swim after they finish cleaning, the water was filthy with hairs and sand. I asked the pool guy what happened and could not give me an answer. The hotel has another pool that people are not allowed to use. It has a big “maintenance” sign to drive people away. I asked the manager and he could not explain why we could not use it. Then the bathrooms are another story, very old trashcans, stalls that have only been repainted and looks that don’t apply to a 5 star hotel. We did not eat there because we found a great local retaurant within one block walking distance where the food is really good. The hotel has an all inclusive system used mainly by locals. They seemed not to mind the details that I mention, but for international travelers like me, those details count.

    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
     We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Salinas hotel and apologize if you experienced any inconsistency in our service. We have read your review with our utmost attention and will take note of your constructive remarks. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay. We hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    Round Indicators
    Wguevara71 03/19/2019 Family

    “Nice Place”

    Great and relaxing time with my fiancee, I will do it again, but the rates were too high, it could be more reasonable for tourist. overall it was a nice place where to spend time your loved ones. it was right of the beach you could see the beach as you view the outside.

    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
     Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit.

    Round Indicators
    Traveler62710763492 Stockholm, Sweden. 03/12/2019 Family

    “Excellent!”

    We had the room with the seaview. Luxury room and really clean with the latest services. Beautiful view. Good breakfast. Really service minded staff, helpful and polite. Close to the rest of the city and beach.

    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
     Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

    Round Indicators
    Journey55724176932 02/13/2019 Couples

    “Salinas vacation”

    We really enjoyed our stay and the staff was excellent in helping us with any thing we needed. Their location is probably one of the best in town right across from the Malecon. We would definitely recommend this to friends and we would re book when we return.

    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
     Thank you for making our Barceló Salinas your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Again we thank you for this wonderful review; it has been a pleasure for us to read it, and we look forward to serving you again soon.

    Round Indicators
    Dennis07 Victoria, Canada. 02/08/2019 Couples

    “A Great Place to Stay”

    The location is great as it is right at the beach front. There are 2 separate swimming pools. The meals were great and the service was excellent. All the staff were very friendly and hospitable. A special thanks to Jessenia and the manager for going out of their way to arrange transportation for us. It is greatly appreciated and shows the hotel really does go out of its way to accommodate their guests.

    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
     First of all, we want to thank you for having chosen our Hotel Barceló Salinas, to spend your recent vacation days. It has been a real pleasure to serve you, and make your stay a memorable moment with the best attention of all our staff. We also want to express our gratitude, for such excellent comments and recommendations to all TripAdvisor users. Without a doubt, that commits us even more with our guests. It will be a pleasure to serve you again on your next visit to the city of Salinas. Thank you very much and see you soon.

    EVALUATION

    Round Indicators

    • april 1 2019
    • Quito, Ecuador
    • Couples

    728mariadelcarmenz

    “5 stars? Really??”


    The only positive thing Inhave to say of this hotel is that the personnel is amazing. They are friendly, courteous, funny (not all), go the extras mile to help you. But other than that I just don’t know how they receive a 5 star qualification. I was there after the carnival holidays expecting there would be a fewer crowd, but the hotel has pretty full. So the pools were full too and one would expect they clean them deeply, however in the morning when I went for a swim after they finish cleaning, the water was filthy with hairs and sand. I asked the pool guy what happened and could not give me an answer. The hotel has another pool that people are not allowed to use. It has a big “maintenance” sign to drive people away. I asked the manager and he could not explain why we could not use it. Then the bathrooms are another story, very old trashcans, stalls that have only been repainted and looks that don’t apply to a 5 star hotel. We did not eat there because we found a great local retaurant within one block walking distance where the food is really good. The hotel has an all inclusive system used mainly by locals. They seemed not to mind the details that I mention, but for international travelers like me, those details count.


    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
    We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Salinas hotel and apologize if you experienced any inconsistency in our service. We have read your review with our utmost attention and will take note of your constructive remarks. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay. We hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    EVALUATION

    Round Indicators

    • march 19 2019
    • Family

    Wguevara71

    “Nice Place”


    Great and relaxing time with my fiancee, I will do it again, but the rates were too high, it could be more reasonable for tourist. overall it was a nice place where to spend time your loved ones. it was right of the beach you could see the beach as you view the outside.


    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
    Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit.

    EVALUATION

    Round Indicators

    • march 12 2019
    • Stockholm, Sweden
    • Family

    Traveler62710763492

    “Excellent!”


    We had the room with the seaview. Luxury room and really clean with the latest services. Beautiful view. Good breakfast. Really service minded staff, helpful and polite. Close to the rest of the city and beach.


    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
    Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

    EVALUATION

    Round Indicators

    • february 13 2019
    • Couples

    Journey55724176932

    “Salinas vacation”


    We really enjoyed our stay and the staff was excellent in helping us with any thing we needed. Their location is probably one of the best in town right across from the Malecon. We would definitely recommend this to friends and we would re book when we return.


    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
    Thank you for making our Barceló Salinas your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Again we thank you for this wonderful review; it has been a pleasure for us to read it, and we look forward to serving you again soon.

    EVALUATION

    Round Indicators

    • february 8 2019
    • Victoria, Canada
    • Couples

    Dennis07

    “A Great Place to Stay”


    The location is great as it is right at the beach front. There are 2 separate swimming pools. The meals were great and the service was excellent. All the staff were very friendly and hospitable. A special thanks to Jessenia and the manager for going out of their way to arrange transportation for us. It is greatly appreciated and shows the hotel really does go out of its way to accommodate their guests.


    BarceloSalinas, Director General at Barcelo Salinas, responded to this review
     First of all, we want to thank you for having chosen our Hotel Barceló Salinas, to spend your recent vacation days. It has been a real pleasure to serve you, and make your stay a memorable moment with the best attention of all our staff. We also want to express our gratitude, for such excellent comments and recommendations to all TripAdvisor users. Without a doubt, that commits us even more with our guests. It will be a pleasure to serve you again on your next visit to the city of Salinas. Thank you very much and see you soon.

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    A discount* or promotional code (also appears as “promo code”) is a combination of letters and/or numbers that can be used to add a discount to the normal rate. If you have a discount code, enter it when booking and you will receive a discount. Once you have entered this code, the prices shown in step 1 of the booking process will take into account the discount. 

    The discount does not apply to supplements and/or additional services, nor to prices on last available rooms. You can only apply one discount code per booking, which will only be valid at the time of booking.** 

    The maximum amount of accumulated discount may be up to 20% off the booking rate. It is possible to combine a discount code with a special discount** (for example multiple room, senior, resident, millennials,or large family bookings) and your my Barceló discount. 

    *Barceló reserves the right to accept the application of advertised discounts. 

    **The discount code is not valid on arrival at the hotel, only at the time of booking. 

    ***At check-in, the hotel will request valid official documents in order to verify compliance with the terms and conditions of the discount codes and special discounts. In the event of a failure to provide such documents or meet the conditions, the hotel reserves the right to charge for the amounts that were deducted at time of booking.

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    Our double guarantee:

    If you find a better rate outside Barcelo.com, we’ll match it.

    The same applies even if you find a better rate on Barcelo.com after placing your booking.

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