Occidental Grand Cartagena Resort Hotel Pool

Occidental Cartagena

Texto: 44092 All inclusive resort with daily transfers to Cartagena and an idyllic Caribbean beach on the Colombian coast. Anillo Vial Vía Manzanillo del mar Km. 4 | 985-Cartagena Colombia
+ 57 564 244 40 + 57 152 068 44
Occidental Cartagena Texto: 44092 4 out of 5 based on 1098 ratings. 1098 user reviews.
Occidental Cartagena reviewed by Canucklife on . Miss Colombia We traveled to Colombia between the 17th and 24th of March 2017. Room 3106 ground floor Let's start with the resort. Trip from the airport is about 30 minutes but there is road construction on the... Rating: 4
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Occidental Cartagena

Anillo Vial Vía Manzanillo del mar Km. 4   985-Cartagena Colombia  


Places of Interest

14.6 km Rafael Núñez International Airport

Manzanillo del Mar Bay

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Occidental Cartagena

4.0/5 Round Indicators
| 1098 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

38% Complete

426

Very good

36% Complete

406

Average

14% Complete

156

Poor

6% Complete

67

Very poor

3% Complete

43

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    Round Indicators
    Canucklife Gatineau, Canada. 03/26/2017 Family

    “Miss Colombia”

    We traveled to Colombia between the 17th and 24th of March 2017. Room 3106 ground floor Let's start with the resort. Trip from the airport is about 30 minutes but there is road construction on the way once completed it should be much quicker. Occidental Grand Cartagena is a very nice resort , the staff and amenities are all very good.Spanish is the main language spoken on the resort but you can communicate in English at reception and even in French with Angie.They are learning to bridge the language gap. The resort has 4 restaurants 1 buffet and 3 a la carte (Italian,Grill and Colombian).The food was good with a nice variety. The a la carte you need to reserve early in the morning. 3 Pools one quiet that is actually quiet and big the other 2 with animation & music at the other end of the resort. The rooms are cleaned daily, towels changed , mini bar re stocked , 2 queen beds and AC worked fine the only negative is that the sound does easily travel into the room. The beach is big with a darker colored sand ,the ocean was warm and not too deep, we swam there often.They also offer free use of boogie boards,paddle boards and kayaks.Beach towels can be changed regularly and there are plenty of loungers and chairs no need to rush or reserve. It is windy in the afternoon and at night on the resort but it feels good after a day at 38c. On Thursday they put on a gala show with a dinner outside.They have a free shuttle that brings you to and back from Cartagena. WI FI is also available and free everywhere at the resort. Cartagena is a must see ! We were there at the same time of the Miss Colombia contest and to make it even better Miss Cartagena won! The City was just buzzing The Colombian Peso is recommended at worse they will take US We went to the old city during the day and at night also and felt safe in city. You can walk the streets, visit churches admire the colonial architecture. There are restaurants ,stores to purchase gift and of course venders. We also visited the St Filipe fortress and Isla Rosario on a tour. I would like to mention some staff members that stood out by rising above and making our stay memorable. Edinson and Hanners helped to get our stay off to a very good start. Luis at the bar very friendly ask him for his (Kay pirescosa) and John. The Colombians are very welcoming and helpful. I would recommend this mid range resort. We enjoyed our vacation Gracias por darnos agradable bienvenida !
    Round Indicators
    Paul N 03/17/2017 Family

    “Very enjoyable ”

    Going in spring break is always an issue but this hotel was reasonable. It was perfect for the family. Quiet, safe and fun. Not a place for young adults looking for night life. The resort was a nice size and was on the water. The rooms were clean. The staff was very attentive. We enjoyed the food. I would stay here again.
    Round Indicators
    Lauri K lansing michigan. 03/12/2017 Family

    “Good option for all inclusive-travel agent review”

    Just came back from a week in Cartagena, and stayed here for the last four nights. It is a solid mid range property. Not deluxe, but a good value. We traveled with a family of six spanning three generations. Traveling from the USA on one of our peak of spring break weeks, we were amazing at how uncrowded it was. The pool was never more than 30% capacity and restaurants about half full. The resort hosted mostly South Americans, with a few from the USA and Canada. CHECK IN was fairly quick. The front desk staff spoke English well. They only had enough room keys for one per room but we were able to get another the next day. Maid service was hit and miss. We did tip 5000 Pesos per day ($1.70 USD) for the maids and they forgot to leave towels a few times, but would send them up when we called to ask for some. ROOMS - We all got upgraded to suites which gave us a lot of room - living area, large balcony, fridge, bathroom accessible by both living room and bedroom doors. Beds were not the most comfortable but I've had worse. GYM was small with a few machines/weights. I wish they had had towels/water in the gym but it was adequate for a quick work out. BEACH was grey volcanic sand. Rough surf that looked fun to play in, but we ended up staying by the pool as there was no bar service or bathrooms by the beach and it was a bit of a walk to trek to and from often. They did have boogie boards, SUP paddle boards and kayaks but no one ever used them that I saw. We could walk the beach in groups but the security guard would not let my daughter walk off the hotel grounds alone so I'm thankful for their word of caution. We did walk down a ways but it is not the type of beach you can walk for miles. The beach had beautiful stones that washed up smoothed from the ocean. SHUTTLE - We stayed close to the Old City the first few days of our trip but did take the free shuttle back for another night. Worked well and tons of fun for a night out. Pools - they had a quiet and a family pool. They did post activities but none ever took place...assuming that it was such low occupancy they did not have the demand. FOOD - there was always something you would enjoy to eat. Limited hours so we did order room service at a cost during the mid afternoon (actually wanted to watch Big 10 championship basketball in the room and they loaned us an HDMI cord so we could stream it). Ate at the Italian restaurant and buffet. Overall a good but not deluxe experience. Colombians are kind and gracious but still learning finer points of tourism. Part of the charm, we totally enjoyed our week in Colombia.
    Round Indicators
    Bozena K Mississauga, Canada. 03/09/2017 Couples

    “Beautiful Holidays”

    We just returned from our vacation at Occidental Grand. It is very nice and clean hotel. The food was good. We spend 2 weeks there and every day was something new on the menu. you could pick from. They have 3 a la carte restaurants. One is Nativo where you can have more local cousine. We enjoyed ceviche and sea food there. It is also an Italian restaurant. We had pizza and canelloni. I dont`t care for pizza but was ok.The Grill restaurant is also good. All a la carte restaurants you can book every day.The day before the departure hotel organized the Gala dinner at the pool. It was very nice setting with the music. The staff speaks spanish only, english is spoken at the reception and a la carte restaurants . It did not bother us. Shows were in spanish as well. They have a lot of clientele from South America. Since two years more Canadians are coming.The staff is very nice, they try to please you.The hotel provides tours to visit Cartagena (~ 52$ /person), volcano Totumo(~25/person) Rosario Islands(~115/person). They have a free shuttle bus going to the old city every day,It takes you 30 minutes to get there. You have to reserve it .It is good to have pesos, but we did not exchange it, so we use American dollars. In the hotel visa is accepted.Other things we liked in this hotel, you don`t need to wake up earlier to have your launch chair at the beach or the pool.Beach towels were always available if you needed fresh one. The beach has darker sand, but was clean and the water is nice and warm. This hotel is designed for families and couples who want to rest. Young people if they stay at Occidental, they will have more fun going to Cartagena at night taking the shuttle bus.We were really happy staying at Occidental and we had a great vacation. Thank you.
    Round Indicators
    Daniela E Cartagena, Colombia. 03/05/2017 Family

    “Amazing Weekend”

    Since the first minute you arrive to this resort everything is just so good. The receptionists are kind and the check-in is really easy and fast. I went with my parents so we had two rooms, they were spacious and clean. They are all-inclusive resort, so you can have all the food you want almost 24/7, also the bar is very good, but don't expect too much about it, since it's all inclusive the have just cheap liquor and one kind of colombian beer. The pool was amazing, and the recreation activities are the best thing about this place, the shows are just amazing. I'm definitely coming back.

    EVALUATION

    Round Indicators

    • march 26 2017
    • Gatineau, Canada
    • Family

    Canucklife

    “Miss Colombia”


    We traveled to Colombia between the 17th and 24th of March 2017. Room 3106 ground floor Let's start with the resort. Trip from the airport is about 30 minutes but there is road construction on the way once completed it should be much quicker. Occidental Grand Cartagena is a very nice resort , the staff and amenities are all very good.Spanish is the main language spoken on the resort but you can communicate in English at reception and even in French with Angie.They are learning to bridge the language gap. The resort has 4 restaurants 1 buffet and 3 a la carte (Italian,Grill and Colombian).The food was good with a nice variety. The a la carte you need to reserve early in the morning. 3 Pools one quiet that is actually quiet and big the other 2 with animation & music at the other end of the resort. The rooms are cleaned daily, towels changed , mini bar re stocked , 2 queen beds and AC worked fine the only negative is that the sound does easily travel into the room. The beach is big with a darker colored sand ,the ocean was warm and not too deep, we swam there often.They also offer free use of boogie boards,paddle boards and kayaks.Beach towels can be changed regularly and there are plenty of loungers and chairs no need to rush or reserve. It is windy in the afternoon and at night on the resort but it feels good after a day at 38c. On Thursday they put on a gala show with a dinner outside.They have a free shuttle that brings you to and back from Cartagena. WI FI is also available and free everywhere at the resort. Cartagena is a must see ! We were there at the same time of the Miss Colombia contest and to make it even better Miss Cartagena won! The City was just buzzing The Colombian Peso is recommended at worse they will take US We went to the old city during the day and at night also and felt safe in city. You can walk the streets, visit churches admire the colonial architecture. There are restaurants ,stores to purchase gift and of course venders. We also visited the St Filipe fortress and Isla Rosario on a tour. I would like to mention some staff members that stood out by rising above and making our stay memorable. Edinson and Hanners helped to get our stay off to a very good start. Luis at the bar very friendly ask him for his (Kay pirescosa) and John. The Colombians are very welcoming and helpful. I would recommend this mid range resort. We enjoyed our vacation Gracias por darnos agradable bienvenida !


    EVALUATION

    Round Indicators

    • march 17 2017
    • Family

    Paul N

    “Very enjoyable ”


    Going in spring break is always an issue but this hotel was reasonable. It was perfect for the family. Quiet, safe and fun. Not a place for young adults looking for night life. The resort was a nice size and was on the water. The rooms were clean. The staff was very attentive. We enjoyed the food. I would stay here again.


    EVALUATION

    Round Indicators

    • march 12 2017
    • lansing michigan
    • Family

    Lauri K

    “Good option for all inclusive-travel agent review”


    Just came back from a week in Cartagena, and stayed here for the last four nights. It is a solid mid range property. Not deluxe, but a good value. We traveled with a family of six spanning three generations. Traveling from the USA on one of our peak of spring break weeks, we were amazing at how uncrowded it was. The pool was never more than 30% capacity and restaurants about half full. The resort hosted mostly South Americans, with a few from the USA and Canada. CHECK IN was fairly quick. The front desk staff spoke English well. They only had enough room keys for one per room but we were able to get another the next day. Maid service was hit and miss. We did tip 5000 Pesos per day ($1.70 USD) for the maids and they forgot to leave towels a few times, but would send them up when we called to ask for some. ROOMS - We all got upgraded to suites which gave us a lot of room - living area, large balcony, fridge, bathroom accessible by both living room and bedroom doors. Beds were not the most comfortable but I've had worse. GYM was small with a few machines/weights. I wish they had had towels/water in the gym but it was adequate for a quick work out. BEACH was grey volcanic sand. Rough surf that looked fun to play in, but we ended up staying by the pool as there was no bar service or bathrooms by the beach and it was a bit of a walk to trek to and from often. They did have boogie boards, SUP paddle boards and kayaks but no one ever used them that I saw. We could walk the beach in groups but the security guard would not let my daughter walk off the hotel grounds alone so I'm thankful for their word of caution. We did walk down a ways but it is not the type of beach you can walk for miles. The beach had beautiful stones that washed up smoothed from the ocean. SHUTTLE - We stayed close to the Old City the first few days of our trip but did take the free shuttle back for another night. Worked well and tons of fun for a night out. Pools - they had a quiet and a family pool. They did post activities but none ever took place...assuming that it was such low occupancy they did not have the demand. FOOD - there was always something you would enjoy to eat. Limited hours so we did order room service at a cost during the mid afternoon (actually wanted to watch Big 10 championship basketball in the room and they loaned us an HDMI cord so we could stream it). Ate at the Italian restaurant and buffet. Overall a good but not deluxe experience. Colombians are kind and gracious but still learning finer points of tourism. Part of the charm, we totally enjoyed our week in Colombia.


    EVALUATION

    Round Indicators

    • march 9 2017
    • Mississauga, Canada
    • Couples

    Bozena K

    “Beautiful Holidays”


    We just returned from our vacation at Occidental Grand. It is very nice and clean hotel. The food was good. We spend 2 weeks there and every day was something new on the menu. you could pick from. They have 3 a la carte restaurants. One is Nativo where you can have more local cousine. We enjoyed ceviche and sea food there. It is also an Italian restaurant. We had pizza and canelloni. I dont`t care for pizza but was ok.The Grill restaurant is also good. All a la carte restaurants you can book every day.The day before the departure hotel organized the Gala dinner at the pool. It was very nice setting with the music. The staff speaks spanish only, english is spoken at the reception and a la carte restaurants . It did not bother us. Shows were in spanish as well. They have a lot of clientele from South America. Since two years more Canadians are coming.The staff is very nice, they try to please you.The hotel provides tours to visit Cartagena (~ 52$ /person), volcano Totumo(~25/person) Rosario Islands(~115/person). They have a free shuttle bus going to the old city every day,It takes you 30 minutes to get there. You have to reserve it .It is good to have pesos, but we did not exchange it, so we use American dollars. In the hotel visa is accepted.Other things we liked in this hotel, you don`t need to wake up earlier to have your launch chair at the beach or the pool.Beach towels were always available if you needed fresh one. The beach has darker sand, but was clean and the water is nice and warm. This hotel is designed for families and couples who want to rest. Young people if they stay at Occidental, they will have more fun going to Cartagena at night taking the shuttle bus.We were really happy staying at Occidental and we had a great vacation. Thank you.


    EVALUATION

    Round Indicators

    • march 5 2017
    • Cartagena, Colombia
    • Family

    Daniela E

    “Amazing Weekend”


    Since the first minute you arrive to this resort everything is just so good. The receptionists are kind and the check-in is really easy and fast. I went with my parents so we had two rooms, they were spacious and clean. They are all-inclusive resort, so you can have all the food you want almost 24/7, also the bar is very good, but don't expect too much about it, since it's all inclusive the have just cheap liquor and one kind of colombian beer. The pool was amazing, and the recreation activities are the best thing about this place, the shows are just amazing. I'm definitely coming back.


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