Important notice for guests

Bookings made at hotels in Cuba can be paid for using Visa and MasterCard, as long as the cards are not from American banks.

Payments with bank cards will be subject to a charge of 3% of the total cost of the booking (applies to all Cuba). American Express (AMEX) cards are not accepted.

Barceló Solymar Arenas Blancas Resort Hotel Pool Views

Barceló Solymar Arenas Blancas Resort

Texto: 44944 Cuba’s charm and essence is brimming at this unrivalled resort on Varadero Beach. Carretera Las Américas, Km. 3 | Varadero
+53 45 614499 +53 45 611086
Barceló Solymar Arenas Blancas Resort Texto: 44944 3.5 out of 5 based on 6441 ratings. 6441 user reviews.
Barceló Solymar Arenas Blancas Resort reviewed by Shani28 on . Second time in Cuba I came at the Barcelo hotel for the second time and I am quite happy with everything. I stayed at the Arenas Blancas. Room was clean bed comfortable and very quiet. I spent most of my time at the... Rating: 4
map

Barceló Solymar Arenas Blancas Resort

Carretera Las Américas, Km. 3   Varadero  


Places of Interest

28 km Varadero Airport

4 km Varadero Golf Course

1 km Varadero

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Solymar Arenas Blancas Resort

3.5/5 Round Indicators
| 6545 Reviews

TOTAL EVALUATION

Round Indicators

DETAILED EVALUATION

Round Indicators

Quality/price ratio

Round Indicators

Location

Round Indicators

Quality of sleep

Round Indicators

Rooms

Round Indicators

Cleaning

Round Indicators

Service


GUESTS’ SCORE

Excellent

22% Complete

1495

Very good

34% Complete

2287

Average

20% Complete

1314

Poor

12% Complete

791

Very poor

10% Complete

658

Filter by

Sort by

    Round Indicators
    NickMelanson Moncton, Canada. 02/19/2017 Couples

    “Nice centrally located resort”

    We stayed at this resort for one week from February 10th to February 17th. The hotel is located walking distance to local bars, restaurants and shopping. It's also on one of the best strip of beach in Varadero. The resort grounds and pools were beautiful. The beach is wide with white sand, turquoise water and lots of palapas and palm trees for shade. Room: We stayed in the Arenas Blancas section but also had access to all the amenities at the Solymar hotel. Initially we were given a room with two twin beds facing the street and noisy rooftop air-conditioners. The following day the front desk arranged to move us to a new room with a king bed and gorgeous pool view. The rooms were clean and appeared to be recently renovated. At one point we noticed that water was leaking from the ceiling next to the air-conditioner. We notified the front desk and no more than 5 minutes later a repair man showed up to fix it. Food: This resort offers 2 buffets and several a la carte restaurants. We tried the Mexican, oriental and Italian restaurants and all of them were good. The buffets however were very disappointing. We mostly ate at the Arenas Blancas buffet but when we tried the Solymar buffet we found it was equally bad. This was our 4th trip to Varadero so we didn't have high expectations but the food here was definitely the worst we've had in Cuba. Everything in the buffet was very bland and most dishes that should have been warm were cold. They really need to find a way to increase the food temperatures in the buffet. Towards the end of our vacation we craved a hot meal so we decided to go off resort. There are great local restaurants in Varadero many which are walking distance from the resort. Overall we enjoyed this resort and would likely stay here again. The resort was beautiful and staff was friendly and eager to please.
    Round Indicators
    bevb728 Oshawa, Ontario. 02/18/2017 Friends getaway

    “Ok for the money as long as you don't pay over 1100 cad$”

    As for almost all of Cuba the food is average-nothing special. The water pressure is non existent so wash your hair well before you go and hope you don't need to during the week. The beaches are as always the most beautiful so no complaints there. Staff is friendly and helpful. The rooms are basic. Entertainment leaves a lot to be desired. But overall a restful trip

    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
     Dear bevb728, Firstly, we would like to thank you for your comments on Tripadvisor as our guests` opinions and feedback are of the utmost importance to us. We are sorry that on this occasion we didn't live up to your expectations. I am pleased to hear you found our staff very pleasant and helpful and your summary: "But overall a restful trip". We are sorry to hear your impression with the water pressure. We would have liked to know about that, during your stay, in order to determine the cause and provide you any better solution. Once again our apologizes, hoping you re-consider the option of visiting us again we send you our best regards, Juan Marqués General Manager

    Round Indicators
    dcread2 Windsor, Ontario. 02/18/2017 Couples

    “Underwhelming”

    How disappointing for us after returning to the same resort 15 years later but without our 3 children this time, and now a Barcelo , to find it so poorly maintained , in need of painting, ground maintenance & general cleaning neglected. The tiny bar cups were totally unnecessary & aggravating along with the consistent long line wait with minimal staff. The food was blah even by Cuban standards, the placemats & chairs soiled with dirt. However a short walk to Solymar found improvements. Unlike our last visit where the staff always greeted you happily & quickly & warmly, we now found ourselves greeting them first. They did respond quickly in kind, but there was a noticeable difference. What has happened to the happy staff that drew us back to Cuba? We were saddened by this. Our bed was clean & comfortable. However the apparent visual erosion around the tub & lack of proper functioning air conditioning controls & overall cleanliness has caused us concern. BUT the beautiful Varadero beach remains for long walks as well as the access to walking freely & safely all through town just steps out the front door.

    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
     Dear dcread2, We want to thank you as always for sharing your thoughts with us and all fellow TA users. We are happy to know that you enjoyed our bed "was clean & comfortable" and our privilege location. We are sorry that you didn't enjoy your time with us and found everything about the hotel so "underwhelming". However, we feel like things could have been different if you had given us the chance by letting us know your overall discomfort while you were here. Not to say that you were not on your own right to feel let down. We are saddened to read your comments about our staff. It is one of our most important features that our staff has good contact with our guests and welcomes them with open arms. We try to fulfill and even surpass all the expectations of all our target groups as they range from families to golden agers from all over the world. Furthermore we regret that we could not always live up to your expectations regarding food. We can assure you that our chefs always try to offer excellent quality and variation. We regret not being aware of your wishes and preferences during your stay if order to find the best solution to warrant you a comfortable stay and are sorry to know that you find our hotel dated. Let me to comment you that our hotel is in a process of reforms that our facilities with the objective to even more improve our image and continue in the preference of our clients. The fact that our hotel was not convincing this time, we deeply regret. Hopefully we will be able to fulfill your expectations in the near future, and remain at your entire disposal for any request you might have regarding coming vacations. We hope to may take the opportunity to serve you again and cause an excellent and lasting impression, through our high quality service and the fulfillment of our Barceló hotel standards. Yours faithfully, Juan Marqués General Manager

    Round Indicators
    jacquesd39 Montreal, Quebec. 02/18/2017 Friends getaway

    “Poor”

    This hotel really need to be renovate the bathroom are very bad, 4 days without bath towels, no place to have lunch outside always Inside to eat. The beach are perfect, too many people from Arena Blancas

    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
     Dear jacquesd39, First of all we want to apologize if your stay with us wasn´t of your liking, our top priority is customer service and we aim to achieve total customer satisfaction. We are sorry for not getting your expectations and so you couldn´t enjoy your stay at the hotel, as great majority of our customers do. Had we known at the Front Desk about your dissatisfaction with the bathroom, we would have happily placed you in another room, nevertheless, we appreciate your candidness in sharing this information now. We are in the process of renovating most of the hotel and are making changes to better the overall experience for our guests. We modernized the rooms at Arenas Blancas, a new "Ranchon" not long ago - recently, we have a new Gym at Solymar, Horizontes Pool Bar, in a future a new Cactus Bar - added WIFI at Lobby in Solymar & Arenas Blancas. Your feedback is much appreciated and it will help us improve, thank you very much for taking the time to write a review and we hope that you give us another chance in the future. Best regards, Juan Marqués General Manager

    Round Indicators
    644fredb Sarnia. 02/17/2017 Couples

    “Hotel is nice, but was not for us”

    First off, this was our 10th trip to Cuba, 5th to Varadero, so know what to expect in Cuba. Arrived Feb. 9th (Thursday). We had stayed at a Barcello in Costa Rica before, it was ok, and a friend has stayed at a few in Mexico that she liked, so we did a last minute booking, got a good deal, without researching too much. I liked the Solymar hotel at first, but it just didn't work out for us. We were originally in one of the rooms in the main building, 4th floor, top of the atrium. I liked the atrium, it has long vines hanging from the forth floor down to the bottom level, palm trees. Problem was, the room is above the lobby bar, at night we got lots of noise from bar, in morning, from the road (Cuban drivers use the horn a lot) There are no thatched shade areas at any of the pools, even at Arenas Blancas (the 2 hotels are together, you can go back and forth), we spend most of our time at pools so tried to stay under the trees to keep from getting burnt. Room had a few problems, were missing a sliding shower door, and you had to be careful not to pull the other doors out of the track, the toilet would stick on and not refill the tank, but I could take off the cover and make it stop. I'm used to Cuba, if I can get by, I do it and don't complain. The money exchange in the hotel will not accept credit cards (all the other places we have stayed at in Cuba have), just exchange from $Can to CUC. So if you didn't bring much $Can., thinking to use a credit card, you have to go to a bank somewhere in Varadero. That said the shops in hotel will take credit cards. We were ok until Sunday, then things went sideways. At noon, there was a leak in the lobby, at the same time as a group was checking in. It was an omen. The buffet restaurant was super busy at dinner, they ran out of plates, took a long time for things to clear out. Later that night, we realized the air conditioner had quit, (it wasn't working all that well before) I just opened the window for the night to get by. Also had no hot water the next morning, and air in waterlines, but this cleared up later. Waited until noon to ask for someone to fix air (main desk was busy, groups checking in and out all morning) Was told someone would be there in 20 minutes. We didn't realize, we were probably supposed to be there in the room to let them in. At dinner time, still no air, asked at desk, they said someone would be there soon, and that someone had to be there to let them in. He came promptly, checked it out, and said we needed to change rooms. They let us check out the new room, seemed ok, air was running so we moved. We later figured out that the air was stuck full on, no matter what you set it to, so rather than waste more time and move again, we just regulated the temperature by turning it on and off. What I liked: the beach is great, you can walk out a long ways, there is a sandbar where its only knee deep, and then it goes out a ways again. Staff did a pretty good job of keeping grounds clean. Some more garbage bins and ashtrays at the north side of pool would help. They drained the hot tubs daily, I think. The room safe is opened with the room key, saves you from remembering a combination. No charge for using the safe. They stocked the minibar every day without fail. You just leave the pool towels in the room when you leave, some places make you turn them in, get a slip, show it to the desk. This was easier. Like I said, I liked the atrium, the hanging vines, open staircases, and glass lined elevator. Staff were friendly and experienced. The lobster at the seafood a la carte was great. The Italian a la carte was ok, but other than the lasagna, it was pretty much same as buffet. We heard that the Mexican a la carte at the Blancas was good, but to avoid the Spanish one. There is another restaurant called Barbacoa just on the other side of the Blancas, we had a great lobster meal there for 18 CUC, If you are bored with food, I would recommend walking over there. You are at the edge of the town, so can go there if you want (we didn't) There is an Adidas store just across from the Blancas, but we didn't have time to check it out. What I didn't like: Food was ok, lots of variety so could always find something, but it doesn't change much day to day. Would have liked having some shade areas by pool. Some of the tiles around the trees have been heaved by the roots, the loose tiles are a tripping hazard. Likewise, one of the trees on the north side of pool has nails sticking out of it just above the base, between the loose tiles, and kids running around, someone will eventually get hurt. Both rooms we had were loud at night. The air conditioners themselves were loud, and there is lots of noise inside the hotel at night, as well as some from the construction site next door, and from the road in the morning. There are rooms in buildings separate from the hotel, but for more $. It would help if security would try and keep a lid on the noise in the early morning. No ashtrays around the pool, people were dropping ashes on the tiles. Ashtrays would keep our feet and pool cleaner. People smoke in lobby, outside restaurant. Summary: Its not a bad hotel, just would have liked something quieter at night. When we had problems, staff did address it, we just decided to live with the air conditioner problem rather than waste more vacation time. Food is ok, but repetitious. A bit about the airport: it was very backed up when we arrived, took one hour to get through. We met a couple that had taken 3 hours, so I guess we were lucky. They X-ray all luggage when you arrive (I can't really understand this, it was scanned before we got on plane???) Only one scanner works, apparently, this causes the backup. Outside, we were assigned a bus, a guy came up, grabbed our luggage and asked "which bus?", took it 50 feet, then asked for a tip, we dug around and found a coin. We often tip and give small gifts in Cuba, because they have very little, but didn't like the way he went about it. Because of these problems, and the fact that Varadero is getting more hotels, and will be even busier, I think next time we will look at other places, either in Cuba, or elsewhere.

    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
     Dear 644fredb, Thank you for posting your comment about our hotel on Tripadvisor community. Thank you very much for all your reviews at Solymar. We are pleasure to know that your stay in our Hotel was nice, that you take a few minutes of your time for share your experience. We thank you for choosing our Hotel for your stay in Varadero, we are sorry that we did not meet all your expectations. It is good to know that you enjoyed our location. Let me to tell you that we will analyze your comments about the room, and we will take whatever steps are necessary to don´t happen again. Anyway we apologize for the inconvenience. Let me to comment you that our hotel is in a process of reforms that our facilities with the objective to even more improve our image and continue in the preference of our clients. About your comment of the dinner please rest assured that will be analyzed in order to further improve service on our buffet restaurant and continue in the preference of our customers. We feel the enormous need to show you that in our hotel thousands of clients enjoy of magnificent experiences in our facilities, and we want your return to be one of them. We will appreciate if you may reconsider to give us another opportunity to welcome you again, in order to provide you with our best service and recover your trust in our Resort. Besides, I would beg you, if it doesn't bother you, please contact me your next visit (if could be via email: diralojamiento@resortsolymar.gca.tur.cu). Warm regards, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • february 19 2017
    • Moncton, Canada
    • Couples

    NickMelanson

    “Nice centrally located resort”


    We stayed at this resort for one week from February 10th to February 17th. The hotel is located walking distance to local bars, restaurants and shopping. It's also on one of the best strip of beach in Varadero. The resort grounds and pools were beautiful. The beach is wide with white sand, turquoise water and lots of palapas and palm trees for shade. Room: We stayed in the Arenas Blancas section but also had access to all the amenities at the Solymar hotel. Initially we were given a room with two twin beds facing the street and noisy rooftop air-conditioners. The following day the front desk arranged to move us to a new room with a king bed and gorgeous pool view. The rooms were clean and appeared to be recently renovated. At one point we noticed that water was leaking from the ceiling next to the air-conditioner. We notified the front desk and no more than 5 minutes later a repair man showed up to fix it. Food: This resort offers 2 buffets and several a la carte restaurants. We tried the Mexican, oriental and Italian restaurants and all of them were good. The buffets however were very disappointing. We mostly ate at the Arenas Blancas buffet but when we tried the Solymar buffet we found it was equally bad. This was our 4th trip to Varadero so we didn't have high expectations but the food here was definitely the worst we've had in Cuba. Everything in the buffet was very bland and most dishes that should have been warm were cold. They really need to find a way to increase the food temperatures in the buffet. Towards the end of our vacation we craved a hot meal so we decided to go off resort. There are great local restaurants in Varadero many which are walking distance from the resort. Overall we enjoyed this resort and would likely stay here again. The resort was beautiful and staff was friendly and eager to please.


    EVALUATION

    Round Indicators

    • february 18 2017
    • Oshawa, Ontario
    • Friends getaway

    bevb728

    “Ok for the money as long as you don't pay over 1100 cad$”


    As for almost all of Cuba the food is average-nothing special. The water pressure is non existent so wash your hair well before you go and hope you don't need to during the week. The beaches are as always the most beautiful so no complaints there. Staff is friendly and helpful. The rooms are basic. Entertainment leaves a lot to be desired. But overall a restful trip


    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
    Dear bevb728, Firstly, we would like to thank you for your comments on Tripadvisor as our guests` opinions and feedback are of the utmost importance to us. We are sorry that on this occasion we didn't live up to your expectations. I am pleased to hear you found our staff very pleasant and helpful and your summary: "But overall a restful trip". We are sorry to hear your impression with the water pressure. We would have liked to know about that, during your stay, in order to determine the cause and provide you any better solution. Once again our apologizes, hoping you re-consider the option of visiting us again we send you our best regards, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • february 18 2017
    • Windsor, Ontario
    • Couples

    dcread2

    “Underwhelming”


    How disappointing for us after returning to the same resort 15 years later but without our 3 children this time, and now a Barcelo , to find it so poorly maintained , in need of painting, ground maintenance & general cleaning neglected. The tiny bar cups were totally unnecessary & aggravating along with the consistent long line wait with minimal staff. The food was blah even by Cuban standards, the placemats & chairs soiled with dirt. However a short walk to Solymar found improvements. Unlike our last visit where the staff always greeted you happily & quickly & warmly, we now found ourselves greeting them first. They did respond quickly in kind, but there was a noticeable difference. What has happened to the happy staff that drew us back to Cuba? We were saddened by this. Our bed was clean & comfortable. However the apparent visual erosion around the tub & lack of proper functioning air conditioning controls & overall cleanliness has caused us concern. BUT the beautiful Varadero beach remains for long walks as well as the access to walking freely & safely all through town just steps out the front door.


    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
    Dear dcread2, We want to thank you as always for sharing your thoughts with us and all fellow TA users. We are happy to know that you enjoyed our bed "was clean & comfortable" and our privilege location. We are sorry that you didn't enjoy your time with us and found everything about the hotel so "underwhelming". However, we feel like things could have been different if you had given us the chance by letting us know your overall discomfort while you were here. Not to say that you were not on your own right to feel let down. We are saddened to read your comments about our staff. It is one of our most important features that our staff has good contact with our guests and welcomes them with open arms. We try to fulfill and even surpass all the expectations of all our target groups as they range from families to golden agers from all over the world. Furthermore we regret that we could not always live up to your expectations regarding food. We can assure you that our chefs always try to offer excellent quality and variation. We regret not being aware of your wishes and preferences during your stay if order to find the best solution to warrant you a comfortable stay and are sorry to know that you find our hotel dated. Let me to comment you that our hotel is in a process of reforms that our facilities with the objective to even more improve our image and continue in the preference of our clients. The fact that our hotel was not convincing this time, we deeply regret. Hopefully we will be able to fulfill your expectations in the near future, and remain at your entire disposal for any request you might have regarding coming vacations. We hope to may take the opportunity to serve you again and cause an excellent and lasting impression, through our high quality service and the fulfillment of our Barceló hotel standards. Yours faithfully, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • february 18 2017
    • Montreal, Quebec
    • Friends getaway

    jacquesd39

    “Poor”


    This hotel really need to be renovate the bathroom are very bad, 4 days without bath towels, no place to have lunch outside always Inside to eat. The beach are perfect, too many people from Arena Blancas


    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
    Dear jacquesd39, First of all we want to apologize if your stay with us wasn´t of your liking, our top priority is customer service and we aim to achieve total customer satisfaction. We are sorry for not getting your expectations and so you couldn´t enjoy your stay at the hotel, as great majority of our customers do. Had we known at the Front Desk about your dissatisfaction with the bathroom, we would have happily placed you in another room, nevertheless, we appreciate your candidness in sharing this information now. We are in the process of renovating most of the hotel and are making changes to better the overall experience for our guests. We modernized the rooms at Arenas Blancas, a new "Ranchon" not long ago - recently, we have a new Gym at Solymar, Horizontes Pool Bar, in a future a new Cactus Bar - added WIFI at Lobby in Solymar & Arenas Blancas. Your feedback is much appreciated and it will help us improve, thank you very much for taking the time to write a review and we hope that you give us another chance in the future. Best regards, Juan Marqués General Manager

    EVALUATION

    Round Indicators

    • february 17 2017
    • Sarnia
    • Couples

    644fredb

    “Hotel is nice, but was not for us”


    First off, this was our 10th trip to Cuba, 5th to Varadero, so know what to expect in Cuba. Arrived Feb. 9th (Thursday). We had stayed at a Barcello in Costa Rica before, it was ok, and a friend has stayed at a few in Mexico that she liked, so we did a last minute booking, got a good deal, without researching too much. I liked the Solymar hotel at first, but it just didn't work out for us. We were originally in one of the rooms in the main building, 4th floor, top of the atrium. I liked the atrium, it has long vines hanging from the forth floor down to the bottom level, palm trees. Problem was, the room is above the lobby bar, at night we got lots of noise from bar, in morning, from the road (Cuban drivers use the horn a lot) There are no thatched shade areas at any of the pools, even at Arenas Blancas (the 2 hotels are together, you can go back and forth), we spend most of our time at pools so tried to stay under the trees to keep from getting burnt. Room had a few problems, were missing a sliding shower door, and you had to be careful not to pull the other doors out of the track, the toilet would stick on and not refill the tank, but I could take off the cover and make it stop. I'm used to Cuba, if I can get by, I do it and don't complain. The money exchange in the hotel will not accept credit cards (all the other places we have stayed at in Cuba have), just exchange from $Can to CUC. So if you didn't bring much $Can., thinking to use a credit card, you have to go to a bank somewhere in Varadero. That said the shops in hotel will take credit cards. We were ok until Sunday, then things went sideways. At noon, there was a leak in the lobby, at the same time as a group was checking in. It was an omen. The buffet restaurant was super busy at dinner, they ran out of plates, took a long time for things to clear out. Later that night, we realized the air conditioner had quit, (it wasn't working all that well before) I just opened the window for the night to get by. Also had no hot water the next morning, and air in waterlines, but this cleared up later. Waited until noon to ask for someone to fix air (main desk was busy, groups checking in and out all morning) Was told someone would be there in 20 minutes. We didn't realize, we were probably supposed to be there in the room to let them in. At dinner time, still no air, asked at desk, they said someone would be there soon, and that someone had to be there to let them in. He came promptly, checked it out, and said we needed to change rooms. They let us check out the new room, seemed ok, air was running so we moved. We later figured out that the air was stuck full on, no matter what you set it to, so rather than waste more time and move again, we just regulated the temperature by turning it on and off. What I liked: the beach is great, you can walk out a long ways, there is a sandbar where its only knee deep, and then it goes out a ways again. Staff did a pretty good job of keeping grounds clean. Some more garbage bins and ashtrays at the north side of pool would help. They drained the hot tubs daily, I think. The room safe is opened with the room key, saves you from remembering a combination. No charge for using the safe. They stocked the minibar every day without fail. You just leave the pool towels in the room when you leave, some places make you turn them in, get a slip, show it to the desk. This was easier. Like I said, I liked the atrium, the hanging vines, open staircases, and glass lined elevator. Staff were friendly and experienced. The lobster at the seafood a la carte was great. The Italian a la carte was ok, but other than the lasagna, it was pretty much same as buffet. We heard that the Mexican a la carte at the Blancas was good, but to avoid the Spanish one. There is another restaurant called Barbacoa just on the other side of the Blancas, we had a great lobster meal there for 18 CUC, If you are bored with food, I would recommend walking over there. You are at the edge of the town, so can go there if you want (we didn't) There is an Adidas store just across from the Blancas, but we didn't have time to check it out. What I didn't like: Food was ok, lots of variety so could always find something, but it doesn't change much day to day. Would have liked having some shade areas by pool. Some of the tiles around the trees have been heaved by the roots, the loose tiles are a tripping hazard. Likewise, one of the trees on the north side of pool has nails sticking out of it just above the base, between the loose tiles, and kids running around, someone will eventually get hurt. Both rooms we had were loud at night. The air conditioners themselves were loud, and there is lots of noise inside the hotel at night, as well as some from the construction site next door, and from the road in the morning. There are rooms in buildings separate from the hotel, but for more $. It would help if security would try and keep a lid on the noise in the early morning. No ashtrays around the pool, people were dropping ashes on the tiles. Ashtrays would keep our feet and pool cleaner. People smoke in lobby, outside restaurant. Summary: Its not a bad hotel, just would have liked something quieter at night. When we had problems, staff did address it, we just decided to live with the air conditioner problem rather than waste more vacation time. Food is ok, but repetitious. A bit about the airport: it was very backed up when we arrived, took one hour to get through. We met a couple that had taken 3 hours, so I guess we were lucky. They X-ray all luggage when you arrive (I can't really understand this, it was scanned before we got on plane???) Only one scanner works, apparently, this causes the backup. Outside, we were assigned a bus, a guy came up, grabbed our luggage and asked "which bus?", took it 50 feet, then asked for a tip, we dug around and found a coin. We often tip and give small gifts in Cuba, because they have very little, but didn't like the way he went about it. Because of these problems, and the fact that Varadero is getting more hotels, and will be even busier, I think next time we will look at other places, either in Cuba, or elsewhere.


    BarceloSmAb, Director General at Barcelo Solymar Arenas Blancas Resort, responded to this review
    Dear 644fredb, Thank you for posting your comment about our hotel on Tripadvisor community. Thank you very much for all your reviews at Solymar. We are pleasure to know that your stay in our Hotel was nice, that you take a few minutes of your time for share your experience. We thank you for choosing our Hotel for your stay in Varadero, we are sorry that we did not meet all your expectations. It is good to know that you enjoyed our location. Let me to tell you that we will analyze your comments about the room, and we will take whatever steps are necessary to don´t happen again. Anyway we apologize for the inconvenience. Let me to comment you that our hotel is in a process of reforms that our facilities with the objective to even more improve our image and continue in the preference of our clients. About your comment of the dinner please rest assured that will be analyzed in order to further improve service on our buffet restaurant and continue in the preference of our customers. We feel the enormous need to show you that in our hotel thousands of clients enjoy of magnificent experiences in our facilities, and we want your return to be one of them. We will appreciate if you may reconsider to give us another opportunity to welcome you again, in order to provide you with our best service and recover your trust in our Resort. Besides, I would beg you, if it doesn't bother you, please contact me your next visit (if could be via email: diralojamiento@resortsolymar.gca.tur.cu). Warm regards, Juan Marqués General Manager

    Close 

    Back Find a hotel

    Hotels in Mexico

    Select Mexico

    Hotels in Spain

    Select Spain

    Take me from

    ALL A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    to

      Incorrect dates
      Please enter valid dates

    NIGHTS

    (Optional dates)

    A discount or promotional code is a combination of letters and/or numbers that gives a discount on the normal rate. You can receive discount codes through special campaigns by being a my Barceló member, following us on social media or booking through Barcelo.com. 

    If you have a discount code, enter it when booking and you will receive a discount on your booking. The discount does not apply to the cost of extras. The maximum amount of the accumulated discount will be 25% off the rate (except for last rooms); it is possible to combine a discount code and special discounts. Only one discount code per booking is permitted.

    Loading rates...
    The hotel does not have any rates allocated to it

    Best online price guaranteed

    If you find a better rate, we will top it.

    We will return the difference and we will also apply an additional 10% discount to the cost of the final booking. For more information...