Piscina del hotel Barceló Salinas
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Карта и расположение

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Places of Interest

139 км Аэропорт Гуаякиль

0 м Пляж Салинас

Premios y Reconocimientos

Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Salinas

4.0/5 Round Indicators
| 852 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

46% Complete

399

Очень хорошо

23% Complete

196

Достаточно хорошо

15% Complete

132

Плохо

8% Complete

76

Очень плохо

5% Complete

49

Отсортировать по

Упорядочить

    Round Indicators
    lulu v 12/08/2018 Семья

    “Horrible service by Daniela Lainez”

    I visited Salinas on 30 November 2018. I stayed at Barcelo hotel with my cousin. First we went to the swimming pool for drinks, then we went to the beach. By 4pm we went to the room to change and take a shower, to my surprise there was not hot water. This was reported to the reception where Daniela Lainez was the person in charge (that's what she said) she said that it was a problem with the electricity, however I was the only one who had complained, but by the time we come back to the hotel, everything should be fine. We came back around 10pm and still there was not hot water nor AC. I called the reception and asked to be moved to another room and we were told there was not room available (the hotel didn't look full). Next day Daniela Lainez was again in charge and we complained again she said she could give us another room and we responded we were already checking out. It was a terrible experience having to deal with Daniela, a very unprofessional, inept, inexperienced employee who shouldn't be doing this kind of work. Barcelo hotel should train their employees and avoid problems.
    Round Indicators
    jimbocerv 11/27/2018 Пара

    “Good place, could be a better deal/experience.”

    The hotel is very nice and comfortable. Location is great because is in front to the beach (not the best one in town but perfect in low season) and is walking distance to most of the movement of the city. Right now the hotel offers an all-inclusive deal, but considering the price I expected better quality in the food, free wifi (now a basic issue in any hotel) and better care in room cleanliness. We had ants in the bathroom, not a lot, but some, and this is not expected in this hotel category (and price). All the staff was absolutely kind and polite, maybe the best in the overall services.

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Salinas hotel; your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Our guests' feedback, is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We really hope that you will give us the opportunity to better serve you in the future.

    Round Indicators
    Moe G Capitol Heights. 09/27/2018 Пара

    “Honeymoon”

    Amazing hospitality, room over the beach , cool breeze, loving it. Everything inclusive Rooms clean and a comfortable king bed. Wonderful experience , food fresh high quality , Buffett style , great option from beef , chicken, and plenty of local seafood, thank you Barcelo Salinas, Ecuador Always 29.11

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We greatly appreciate the time you spent to share your experience, and we thank you for your kind recommendation to Tripadvisor’s readers . We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    Round Indicators
    Артём П 10/01/2017 Бизнес

    “Сервис не соответствует заявленной звнздности”

    Отель не тянет на 5 звезд. Первый шок - только платный WiFi. Нигде такого не встречал. Номера по уровню - максимум 3 звезды. Все изношенное. Кухня - неплохая, но не более того. На понимаю, зачем навязать сервис "все включено"

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Мы искренне ценим то время, которое вы вложили в обмен мнениями после вашего визита в наш отель Barceló Salinas. Мнения наших клиентов имеют первостепенное значение для обеспечения соответствия нашим стандартам обслуживания в любое время. Примите наши искренние извинения за любые инциденты, которые вы, возможно, испытали во время вашего пребывания.

    Round Indicators
    Dujbdgh 11/04/2013

    “Лучший сервис за копейки!”

    Эквадор произвел множество потрясающих впечатлений! Одно из них отель Barcelo в Салиносе на берегу Тихого океана. Отличный сервис, прекрасная разнообразная кухня, в основном морепродукты, свободные пляжи, отличные морские экскурсии за копейки... Индивидуальная рыбалка на катере в океане всего 250$!

    ОЦЕНКА

    Round Indicators

    • декабрь 8 2018
    • Семья

    lulu v

    “Horrible service by Daniela Lainez”


    I visited Salinas on 30 November 2018. I stayed at Barcelo hotel with my cousin. First we went to the swimming pool for drinks, then we went to the beach. By 4pm we went to the room to change and take a shower, to my surprise there was not hot water. This was reported to the reception where Daniela Lainez was the person in charge (that's what she said) she said that it was a problem with the electricity, however I was the only one who had complained, but by the time we come back to the hotel, everything should be fine. We came back around 10pm and still there was not hot water nor AC. I called the reception and asked to be moved to another room and we were told there was not room available (the hotel didn't look full). Next day Daniela Lainez was again in charge and we complained again she said she could give us another room and we responded we were already checking out. It was a terrible experience having to deal with Daniela, a very unprofessional, inept, inexperienced employee who shouldn't be doing this kind of work. Barcelo hotel should train their employees and avoid problems.


    ОЦЕНКА

    Round Indicators

    • ноябрь 27 2018
    • Пара

    jimbocerv

    “Good place, could be a better deal/experience.”


    The hotel is very nice and comfortable. Location is great because is in front to the beach (not the best one in town but perfect in low season) and is walking distance to most of the movement of the city. Right now the hotel offers an all-inclusive deal, but considering the price I expected better quality in the food, free wifi (now a basic issue in any hotel) and better care in room cleanliness. We had ants in the bathroom, not a lot, but some, and this is not expected in this hotel category (and price). All the staff was absolutely kind and polite, maybe the best in the overall services.


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Salinas hotel; your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Our guests' feedback, is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We really hope that you will give us the opportunity to better serve you in the future.

    ОЦЕНКА

    Round Indicators

    • сентябрь 27 2018
    • Capitol Heights
    • Пара

    Moe G

    “Honeymoon”


    Amazing hospitality, room over the beach , cool breeze, loving it. Everything inclusive Rooms clean and a comfortable king bed. Wonderful experience , food fresh high quality , Buffett style , great option from beef , chicken, and plenty of local seafood, thank you Barcelo Salinas, Ecuador Always 29.11


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We greatly appreciate the time you spent to share your experience, and we thank you for your kind recommendation to Tripadvisor’s readers . We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

    ОЦЕНКА

    Round Indicators

    • октябрь 1 2017
    • Бизнес

    Артём П

    “Сервис не соответствует заявленной звнздности”


    Отель не тянет на 5 звезд. Первый шок - только платный WiFi. Нигде такого не встречал. Номера по уровню - максимум 3 звезды. Все изношенное. Кухня - неплохая, но не более того. На понимаю, зачем навязать сервис "все включено"


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Мы искренне ценим то время, которое вы вложили в обмен мнениями после вашего визита в наш отель Barceló Salinas. Мнения наших клиентов имеют первостепенное значение для обеспечения соответствия нашим стандартам обслуживания в любое время. Примите наши искренние извинения за любые инциденты, которые вы, возможно, испытали во время вашего пребывания.

    ОЦЕНКА

    Round Indicators

    • ноябрь 4 2013

    Dujbdgh

    “Лучший сервис за копейки!”


    Эквадор произвел множество потрясающих впечатлений! Одно из них отель Barcelo в Салиносе на берегу Тихого океана. Отличный сервис, прекрасная разнообразная кухня, в основном морепродукты, свободные пляжи, отличные морские экскурсии за копейки... Индивидуальная рыбалка на катере в океане всего 250$!


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