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Piscina del hotel Barceló Salinas
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Карта и расположение

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Places of Interest

139 км Аэропорт Гуаякиль

0 м Пляж Салинас

Premios y Reconocimientos

Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Salinas

4.0/5 Round Indicators
| 968 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

47% Complete

457

Очень хорошо

23% Complete

226

Достаточно хорошо

15% Complete

146

Плохо

9% Complete

89

Очень плохо

5% Complete

54

Отсортировать по

Упорядочить

    Round Indicators
    whurst1220 08/14/2019 Пара

    “Great hotel but charging for Wifi is ridiculous!”

    Th hotel is perfectly located on the Malecon and the rooms are very well appointed. We paid more for a room on the "ocean side" of the hotel, literally across the street from the main complex. Fantastic view from our private balcony and the sounds of the waves crashing to sleep with every night. We never closed the balcony doors! The breakfast buffet was delicious and the staff was very accommodating. My only complaint was the shameful extra charge for Wifi. Every great hotel now includes Wifi as a part of their room fee -- and the fact that this otherwise-great hotel still charges for it -- especially with the price you pay for a room here -- is disgraceful. Not only do they charge per day -- they charge per device! Bad manners and bad business practice. Today, Wifi is as essential for a hotel room as hot water in the bathrooms. Please recognize this -- and you will be a great hotel!

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Salinas was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Please be assured that your comments about wifi charges, will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    Round Indicators
    arivera2019 Ист-Рутерфорд, Нью-Джерси. 07/31/2019 Пара

    “Don't stay there it's not worth the Money”

    I am disappointed the place is old and outdated. The menu appeared to be the same every day with just very simple additions to it so they could call it some thing else. They are trying to save money sacrificing the quality of everything of what a resort is suppose to be.

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Also, please accept our apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons.

    Round Indicators
    Global223062 Колорадо-Спрингс, Колорадо. 07/20/2019 Семья

    “This was a disaster!!”

    Trip Advisor doesn’t provide enough of a text field to say the many things that went wrong with our stay. This Barcelo should be ashamed of how poorly it is run. They don’t even turn the lights on. It is a depressing hotel; one that does not care how poorly it is run! The manager creates a culture of “I don’t care”. I will never, ever spend another $ in a Barcelo!

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Salinas hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times.

    Round Indicators
    _N9750ZW Барнаул, Россия. 10/01/2017 Бизнес

    “Сервис не соответствует заявленной звнздности”

    Отель не тянет на 5 звезд. Первый шок - только платный WiFi. Нигде такого не встречал. Номера по уровню - максимум 3 звезды. Все изношенное. Кухня - неплохая, но не более того. На понимаю, зачем навязать сервис "все включено"

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Мы искренне ценим то время, которое вы вложили в обмен мнениями после вашего визита в наш отель Barceló Salinas. Мнения наших клиентов имеют первостепенное значение для обеспечения соответствия нашим стандартам обслуживания в любое время. Примите наши искренние извинения за любые инциденты, которые вы, возможно, испытали во время вашего пребывания.

    Round Indicators
    Dujbdgh 11/04/2013

    “Лучший сервис за копейки!”

    Эквадор произвел множество потрясающих впечатлений! Одно из них отель Barcelo в Салиносе на берегу Тихого океана. Отличный сервис, прекрасная разнообразная кухня, в основном морепродукты, свободные пляжи, отличные морские экскурсии за копейки... Индивидуальная рыбалка на катере в океане всего 250$!

    ОЦЕНКА

    Round Indicators

    • август 14 2019
    • Пара

    whurst1220

    “Great hotel but charging for Wifi is ridiculous!”


    Th hotel is perfectly located on the Malecon and the rooms are very well appointed. We paid more for a room on the "ocean side" of the hotel, literally across the street from the main complex. Fantastic view from our private balcony and the sounds of the waves crashing to sleep with every night. We never closed the balcony doors! The breakfast buffet was delicious and the staff was very accommodating. My only complaint was the shameful extra charge for Wifi. Every great hotel now includes Wifi as a part of their room fee -- and the fact that this otherwise-great hotel still charges for it -- especially with the price you pay for a room here -- is disgraceful. Not only do they charge per day -- they charge per device! Bad manners and bad business practice. Today, Wifi is as essential for a hotel room as hot water in the bathrooms. Please recognize this -- and you will be a great hotel!


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Salinas was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Please be assured that your comments about wifi charges, will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    ОЦЕНКА

    Round Indicators

    • июль 31 2019
    • Ист-Рутерфорд, Нью-Джерси
    • Пара

    arivera2019

    “Don't stay there it's not worth the Money”


    I am disappointed the place is old and outdated. The menu appeared to be the same every day with just very simple additions to it so they could call it some thing else. They are trying to save money sacrificing the quality of everything of what a resort is suppose to be.


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Thank you for sharing a review of Barceló Salinas. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Also, please accept our apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next Barceló holiday experience an unforgettable one for all the right reasons.

    ОЦЕНКА

    Round Indicators

    • июль 20 2019
    • Колорадо-Спрингс, Колорадо
    • Семья

    Global223062

    “This was a disaster!!”


    Trip Advisor doesn’t provide enough of a text field to say the many things that went wrong with our stay. This Barcelo should be ashamed of how poorly it is run. They don’t even turn the lights on. It is a depressing hotel; one that does not care how poorly it is run! The manager creates a culture of “I don’t care”. I will never, ever spend another $ in a Barcelo!


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Salinas hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times.

    ОЦЕНКА

    Round Indicators

    • октябрь 1 2017
    • Барнаул, Россия
    • Бизнес

    _N9750ZW

    “Сервис не соответствует заявленной звнздности”


    Отель не тянет на 5 звезд. Первый шок - только платный WiFi. Нигде такого не встречал. Номера по уровню - максимум 3 звезды. Все изношенное. Кухня - неплохая, но не более того. На понимаю, зачем навязать сервис "все включено"


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Мы искренне ценим то время, которое вы вложили в обмен мнениями после вашего визита в наш отель Barceló Salinas. Мнения наших клиентов имеют первостепенное значение для обеспечения соответствия нашим стандартам обслуживания в любое время. Примите наши искренние извинения за любые инциденты, которые вы, возможно, испытали во время вашего пребывания.

    ОЦЕНКА

    Round Indicators

    • ноябрь 4 2013

    Dujbdgh

    “Лучший сервис за копейки!”


    Эквадор произвел множество потрясающих впечатлений! Одно из них отель Barcelo в Салиносе на берегу Тихого океана. Отличный сервис, прекрасная разнообразная кухня, в основном морепродукты, свободные пляжи, отличные морские экскурсии за копейки... Индивидуальная рыбалка на катере в океане всего 250$!


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