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Piscina del hotel Barceló Salinas
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Карта и расположение

Malecon entre la 38 y la 40 (Santa Elena)   241550 Salinas ,   Ecuador  


Places of Interest

139 км Аэропорт Гуаякиль

0 м Пляж Салинас

Premios y Reconocimientos

Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Salinas

4.0/5 Round Indicators
| 908 Отзывы

ОБЩАЯ ОЦЕНКА

Round Indicators

ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

46% Complete

424

Очень хорошо

23% Complete

213

Достаточно хорошо

14% Complete

136

Плохо

9% Complete

83

Очень плохо

5% Complete

52

Отсортировать по

Упорядочить

    Round Indicators
    728mariadelcarmenz Кито, Эквадор. 04/01/2019 Пара

    “5 stars? Really??”

    The only positive thing Inhave to say of this hotel is that the personnel is amazing. They are friendly, courteous, funny (not all), go the extras mile to help you. But other than that I just don’t know how they receive a 5 star qualification. I was there after the carnival holidays expecting there would be a fewer crowd, but the hotel has pretty full. So the pools were full too and one would expect they clean them deeply, however in the morning when I went for a swim after they finish cleaning, the water was filthy with hairs and sand. I asked the pool guy what happened and could not give me an answer. The hotel has another pool that people are not allowed to use. It has a big “maintenance” sign to drive people away. I asked the manager and he could not explain why we could not use it. Then the bathrooms are another story, very old trashcans, stalls that have only been repainted and looks that don’t apply to a 5 star hotel. We did not eat there because we found a great local retaurant within one block walking distance where the food is really good. The hotel has an all inclusive system used mainly by locals. They seemed not to mind the details that I mention, but for international travelers like me, those details count.

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Salinas hotel and apologize if you experienced any inconsistency in our service. We have read your review with our utmost attention and will take note of your constructive remarks. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay. We hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    Round Indicators
    Wguevara71 03/19/2019 Семья

    “Nice Place”

    Great and relaxing time with my fiancee, I will do it again, but the rates were too high, it could be more reasonable for tourist. overall it was a nice place where to spend time your loved ones. it was right of the beach you could see the beach as you view the outside.

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit.

    Round Indicators
    Traveler62710763492 Стокгольм, Швеция. 03/12/2019 Семья

    “Excellent!”

    We had the room with the seaview. Luxury room and really clean with the latest services. Beautiful view. Good breakfast. Really service minded staff, helpful and polite. Close to the rest of the city and beach.

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

    Round Indicators
    _N9750ZW Барнаул, Россия. 10/01/2017 Бизнес

    “Сервис не соответствует заявленной звнздности”

    Отель не тянет на 5 звезд. Первый шок - только платный WiFi. Нигде такого не встречал. Номера по уровню - максимум 3 звезды. Все изношенное. Кухня - неплохая, но не более того. На понимаю, зачем навязать сервис "все включено"

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Мы искренне ценим то время, которое вы вложили в обмен мнениями после вашего визита в наш отель Barceló Salinas. Мнения наших клиентов имеют первостепенное значение для обеспечения соответствия нашим стандартам обслуживания в любое время. Примите наши искренние извинения за любые инциденты, которые вы, возможно, испытали во время вашего пребывания.

    Round Indicators
    Dujbdgh 11/04/2013

    “Лучший сервис за копейки!”

    Эквадор произвел множество потрясающих впечатлений! Одно из них отель Barcelo в Салиносе на берегу Тихого океана. Отличный сервис, прекрасная разнообразная кухня, в основном морепродукты, свободные пляжи, отличные морские экскурсии за копейки... Индивидуальная рыбалка на катере в океане всего 250$!

    ОЦЕНКА

    Round Indicators

    • апрель 1 2019
    • Кито, Эквадор
    • Пара

    728mariadelcarmenz

    “5 stars? Really??”


    The only positive thing Inhave to say of this hotel is that the personnel is amazing. They are friendly, courteous, funny (not all), go the extras mile to help you. But other than that I just don’t know how they receive a 5 star qualification. I was there after the carnival holidays expecting there would be a fewer crowd, but the hotel has pretty full. So the pools were full too and one would expect they clean them deeply, however in the morning when I went for a swim after they finish cleaning, the water was filthy with hairs and sand. I asked the pool guy what happened and could not give me an answer. The hotel has another pool that people are not allowed to use. It has a big “maintenance” sign to drive people away. I asked the manager and he could not explain why we could not use it. Then the bathrooms are another story, very old trashcans, stalls that have only been repainted and looks that don’t apply to a 5 star hotel. We did not eat there because we found a great local retaurant within one block walking distance where the food is really good. The hotel has an all inclusive system used mainly by locals. They seemed not to mind the details that I mention, but for international travelers like me, those details count.


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Salinas hotel and apologize if you experienced any inconsistency in our service. We have read your review with our utmost attention and will take note of your constructive remarks. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay. We hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    ОЦЕНКА

    Round Indicators

    • март 19 2019
    • Семья

    Wguevara71

    “Nice Place”


    Great and relaxing time with my fiancee, I will do it again, but the rates were too high, it could be more reasonable for tourist. overall it was a nice place where to spend time your loved ones. it was right of the beach you could see the beach as you view the outside.


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Thank you for the great feedback of your recent holiday experience at our Barceló Salinas; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit.

    ОЦЕНКА

    Round Indicators

    • март 12 2019
    • Стокгольм, Швеция
    • Семья

    Traveler62710763492

    “Excellent!”


    We had the room with the seaview. Luxury room and really clean with the latest services. Beautiful view. Good breakfast. Really service minded staff, helpful and polite. Close to the rest of the city and beach.


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

    ОЦЕНКА

    Round Indicators

    • октябрь 1 2017
    • Барнаул, Россия
    • Бизнес

    _N9750ZW

    “Сервис не соответствует заявленной звнздности”


    Отель не тянет на 5 звезд. Первый шок - только платный WiFi. Нигде такого не встречал. Номера по уровню - максимум 3 звезды. Все изношенное. Кухня - неплохая, но не более того. На понимаю, зачем навязать сервис "все включено"


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Мы искренне ценим то время, которое вы вложили в обмен мнениями после вашего визита в наш отель Barceló Salinas. Мнения наших клиентов имеют первостепенное значение для обеспечения соответствия нашим стандартам обслуживания в любое время. Примите наши искренние извинения за любые инциденты, которые вы, возможно, испытали во время вашего пребывания.

    ОЦЕНКА

    Round Indicators

    • ноябрь 4 2013

    Dujbdgh

    “Лучший сервис за копейки!”


    Эквадор произвел множество потрясающих впечатлений! Одно из них отель Barcelo в Салиносе на берегу Тихого океана. Отличный сервис, прекрасная разнообразная кухня, в основном морепродукты, свободные пляжи, отличные морские экскурсии за копейки... Индивидуальная рыбалка на катере в океане всего 250$!


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