Barceló Hotel Views  Hydra Beach Resort
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Barceló Hydra Beach Resort

Thermisia-Plepi   21051 Ermioni, Argolida ,   Greece  


Places of Interest

205 km Athens Eleftherios Venizelos International Airport

174 km Port of Piraeus

10 km Port of Hermione

253 km Port of Patras

Premios y Reconocimientos Prizes and awards

Guest reviews.

There is no better expert than a traveller.

Barceló Hydra Beach Resort

4.5/5 Round Indicators
| 1664 Reviews

TOTAL EVALUATION

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DETAILED EVALUATION

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Quality/price ratio

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Location

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Quality of sleep

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Rooms

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Cleaning

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Service


GUESTS’ SCORE

Excellent

56% Complete

933

Very good

29% Complete

496

Average

9% Complete

163

Poor

3% Complete

50

Very poor

1% Complete

22

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    Round Indicators
    hhmmss42 08/14/2018 Couples

    “Excellent stay, but not perfect, with thanks to lack of support from Brixia assistance and local travel agency.”

    The hotel is beautiful, in a great location with great beaches and gardens. However, it is quite difficult to reach it . We have got 2 weeks holidays from Brixia T.O., and we needed to suffer approx 4 heavy hours of bus in winding roads, in addition to the 2 hours of flights, with some people not staying well during the travel . Furthermore, we have not received any information, video or anticipated explanation on the Hotel Life, or on the magnificent archeological site we were passing close, during the travel, that could have helped to reduce the annoyance of such a long travel. Therefore I do not a recommended such a travel for 1 week stay or less. The hotel has a nice atmosphere, with many thanks to all Brixia team component ( except mrs Giulia , that looks like to me not performing well enough for her role, compared to the Assistants of other Tour Operator we had along the years, and she didn't not help us a lot ) Also many thanks to Barcelo staff which provided a very excellent service . The restaurant was really great, with possibility to dine inside ( with air conditioning ) or outside, with an outstanding view of hydra island . The food ( buffet ) was quite good but normal for a 5 star hotel, I would have expected a better quality and some more choice for people staying 2 weeks there , and having special tastes or needs, for the all inclusive . Also the tables without table clothed, and the Place mats were not changed / washed after the each one use, were potentially creating hygiene risks, despite the hotel in general is cleaned quite well , by Barcelo personnel. the beaches was fantastic, and the water quite clean, especially the morning and there are also several beautiful beaches on the island and place around there ( Hydra, Spetses, Poros ) . However, the hotel is quite isolated , far from any city and without any public transportation , so you will not be able to easily reach the beaches from the hotel. So a suggestion for the Hotel, is to ensure an appropriate support to the guests for Travels and Transportation , is provided , as this will increase the guests satisfaction. For instance , a free of charge car service for the nearest city ( that I found in many other 5***** hotels ) would have helped a lot, but the Hydra beach neither Brixia Travel Agency were providing it , instead it was a problem to book transportation and boat / leisure travels from there from Brixia Travel Agency . Unfortunately , despite the of poor work from Brixia Travel Agency , Brixia assistant ( mrs Giulia ) was not supporting in explaining us the possibility to travel around there, make excursions, in finding cars or booking boat travels. mrs Giulia , said , as Brixia delegated travels to an external company, she was not responsible for supporting us, no matter if we were not supported by the external Travel agency ( Sometimes, I thought she was not working/ responsible for Brixia but was behaving an hotel guest , in vacation ). Sorry, but I would have expected Brixia to assign someone who takes the responsibility and try to prevent or solve customer issues, not someone who says “it is not my responsibility”, so I consider this as a big Brixia issue, and probably Brixia Management should be better looking who they assign as Brixia resident assistance and how they deal with their guests . Looking at the boat travels price list, I found those to be unreasonably expensive compared to other boat travels I have done in many other places included other Greek islands ( with a relevant and unreasonable cost increase from last year from 80€ to 110€ per travel per person , that we checked on last year price list). In addition, the number of boat travels available is unreasonably low, compared to the opportunities around there. I would then suggest who organize the travels, to consider to schedule more option with boat travels at different cost levels, to increase the guest satisfaction . So if you plan to go in Hydra Beach without your own car, please be aware you will risk to remain isolated into the hotel , that generally could be acceptable for few days, but not for a long stay . Without Brixia Assistant support in travel and boat travels organization, we have been forced to ask to madame Stefanie of Oclub organization ( very professional and skilled ) , which helped us a lot both to find car to rent and to book boat travels . A special thanks to Elisa for her sympathy and support and to most of other Brixia staff. Another special thanks to madame Stefanie ( O-Club ) for her professional support, she was able to find us a car to rent in very short time, and to book the boat travels we wanted to do. Despite I have no complaints at all with all the other Brixia staff components, I will think twice before booking again a new travel with Brixia , since it sounds they are not able to nominate skilled enough people to ensure a good overall organization. So in order not to lose business I renew the suggestion to Brixia Management to change the criteria to assign Brixia Assistants, replacing the ones that are clearly UNFIT to do it.
    Round Indicators
    kontorousisj Athens, Greece. 08/14/2018 Family

    “, is getting better and better”

    Third time for the past 4 years I've been visiting this five star resort The service remaining in high standards this year particularly we found better night entertainment services like the bar at the beach which stayed open til 12 p.m. the kindness all the stuff stayed and I would say improved to the top level thank you Barceló see you next year

    BarceloHydraBeach, Guest Experience Team at Barcelo Hydra Beach Resort, responded to this review
     Dear Mr. Kontorousis, We would like to thank you for sharinig this amazing, heartwarming review about our resort, Barcelo Hydra Beach with the readers of Tripadvisor. It is an honour to read that you have been coming to our hotel for three years now and we are really grateful for your trust and loyalty to the brand. Moreover,thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We look forward to welcoming you back to our resort for your fourth visit and provide you another perfect stay . Best regards, Guest Experience Team

    Round Indicators
    iliadis2018 08/13/2018 Family

    “Very Good Choice for Family Holidays”

    Very good place , with good food quality and very good entertainment for kids. The Room are quite big and there are fridge and safe box. The beach front is not very good as there are rocks in the beach in some spaces and there is an amazing water sports entertainment for kids and adults !

    BarceloHydraBeach, Guest Experience Team at Barcelo Hydra Beach Resort, responded to this review
     Dear Mr. Iliadis, We would like to express our gratitude for share this nice review with the Tripadvisor community about your recent expience at Barcelo Hydra Beach Resort. We are glad to know that you enjoyed and felt comfortable in our spacious and equipped rooms, the food quality in our buffet restaurant Le Chef and our funny activities provided by our water sports team We are lookign forward to welcome you at our beautiful resort. Best regards, Guest Experience Team

    Round Indicators
    Mary M 08/11/2018 Couples

    “Homey feeling and sense of liberty”

    Barcelo for us is the perfect getaway from our busy lifes. The feeling of coming home to a spacious, comfortable bungalow with amazing panoramic views from its private balcony, the fantastic pool with a stunning sea view, the beautiful beaches, the gardens, the excellent stuff, the generous choice of fresh quality food at every meal, and of course last but not least the price of all these... that allows us to come back again and again and again and enjoy a high quality relaxation in a fantastic location. Thank you all at Barcelo Hydra Beach .... Mary Masmanides & Alessandro Favretto

    BarceloHydraBeach, Guest Experience Team at Barcelo Hydra Beach Resort, responded to this review
     Dear Mrs. Masmanides and Mr. Favretto, First of all we would like to express our gratitude for share with us and with the Tripadvisor readers this amazing and lovely review regarding your recent experience among us. It is always a pleasure to welcome you back at your second home. It is delightful to know that you always enjoy the relaxation and comfort of our bungalows, our amazing sea views from the pool and terrace, the kindness and friendliness of our staff and the quality and variety of our food in our restaurant buffet Le Chef. We stay in a privileged area surrounding by a green and relax landscape and that is what we want to provide to all our guests. We look forward to welcome you again to Barceló Hydra Beach Resort at any time. Best Regards, Guest Experience Team

    Round Indicators
    08/09/2018 Family

    “Amazing resort !”

    It's one of the best family resorts. Very organized and it's most suitable for families . Includes spa services, many events and shows from Brixia club, mini-club for Kids (Adrianna is the finest Greek attendance for kids with exceptional patience and always smiling). Amazing events from Brixia club with top finest choreographer Raffo and the team Alex , Giada , Elisa , Natalia, DJ Maximus and of course team leader Stefano Oro. My best congratulations to all of you for these magical moments you gave us. Thank you all stuff from Barcelo Hotel . Exceptional services.

    BarceloHydraBeach, Guest Experience Team at Barcelo Hydra Beach Resort, responded to this review
     Dear Guest, First and foremost we would like to thank you for the praising review you shared with the readers of Tripadvisor following your recent visit to our hotel and are delighted to read that we were able to match your expectations. It is wonderful to know that you have enjoyed the spa services, the mini club and the events organized in our resort. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words with the whole team but especially Adrianna from the mini club as we know it will mean a great deal to all of them . Once more we thank you for choosing Barcelo Hydra Beach resort for your holiday, recommending it for families and very much look forward to having the opportunity to welcome you again in the future. Best regards, Guest Experience Team

    EVALUATION

    Round Indicators

    • august 14 2018
    • Couples

    hhmmss42

    “Excellent stay, but not perfect, with thanks to lack of support from Brixia assistance and local travel agency.”


    The hotel is beautiful, in a great location with great beaches and gardens. However, it is quite difficult to reach it . We have got 2 weeks holidays from Brixia T.O., and we needed to suffer approx 4 heavy hours of bus in winding roads, in addition to the 2 hours of flights, with some people not staying well during the travel . Furthermore, we have not received any information, video or anticipated explanation on the Hotel Life, or on the magnificent archeological site we were passing close, during the travel, that could have helped to reduce the annoyance of such a long travel. Therefore I do not a recommended such a travel for 1 week stay or less. The hotel has a nice atmosphere, with many thanks to all Brixia team component ( except mrs Giulia , that looks like to me not performing well enough for her role, compared to the Assistants of other Tour Operator we had along the years, and she didn't not help us a lot ) Also many thanks to Barcelo staff which provided a very excellent service . The restaurant was really great, with possibility to dine inside ( with air conditioning ) or outside, with an outstanding view of hydra island . The food ( buffet ) was quite good but normal for a 5 star hotel, I would have expected a better quality and some more choice for people staying 2 weeks there , and having special tastes or needs, for the all inclusive . Also the tables without table clothed, and the Place mats were not changed / washed after the each one use, were potentially creating hygiene risks, despite the hotel in general is cleaned quite well , by Barcelo personnel. the beaches was fantastic, and the water quite clean, especially the morning and there are also several beautiful beaches on the island and place around there ( Hydra, Spetses, Poros ) . However, the hotel is quite isolated , far from any city and without any public transportation , so you will not be able to easily reach the beaches from the hotel. So a suggestion for the Hotel, is to ensure an appropriate support to the guests for Travels and Transportation , is provided , as this will increase the guests satisfaction. For instance , a free of charge car service for the nearest city ( that I found in many other 5***** hotels ) would have helped a lot, but the Hydra beach neither Brixia Travel Agency were providing it , instead it was a problem to book transportation and boat / leisure travels from there from Brixia Travel Agency . Unfortunately , despite the of poor work from Brixia Travel Agency , Brixia assistant ( mrs Giulia ) was not supporting in explaining us the possibility to travel around there, make excursions, in finding cars or booking boat travels. mrs Giulia , said , as Brixia delegated travels to an external company, she was not responsible for supporting us, no matter if we were not supported by the external Travel agency ( Sometimes, I thought she was not working/ responsible for Brixia but was behaving an hotel guest , in vacation ). Sorry, but I would have expected Brixia to assign someone who takes the responsibility and try to prevent or solve customer issues, not someone who says “it is not my responsibility”, so I consider this as a big Brixia issue, and probably Brixia Management should be better looking who they assign as Brixia resident assistance and how they deal with their guests . Looking at the boat travels price list, I found those to be unreasonably expensive compared to other boat travels I have done in many other places included other Greek islands ( with a relevant and unreasonable cost increase from last year from 80€ to 110€ per travel per person , that we checked on last year price list). In addition, the number of boat travels available is unreasonably low, compared to the opportunities around there. I would then suggest who organize the travels, to consider to schedule more option with boat travels at different cost levels, to increase the guest satisfaction . So if you plan to go in Hydra Beach without your own car, please be aware you will risk to remain isolated into the hotel , that generally could be acceptable for few days, but not for a long stay . Without Brixia Assistant support in travel and boat travels organization, we have been forced to ask to madame Stefanie of Oclub organization ( very professional and skilled ) , which helped us a lot both to find car to rent and to book boat travels . A special thanks to Elisa for her sympathy and support and to most of other Brixia staff. Another special thanks to madame Stefanie ( O-Club ) for her professional support, she was able to find us a car to rent in very short time, and to book the boat travels we wanted to do. Despite I have no complaints at all with all the other Brixia staff components, I will think twice before booking again a new travel with Brixia , since it sounds they are not able to nominate skilled enough people to ensure a good overall organization. So in order not to lose business I renew the suggestion to Brixia Management to change the criteria to assign Brixia Assistants, replacing the ones that are clearly UNFIT to do it.


    EVALUATION

    Round Indicators

    • august 14 2018
    • Athens, Greece
    • Family

    kontorousisj

    “, is getting better and better”


    Third time for the past 4 years I've been visiting this five star resort The service remaining in high standards this year particularly we found better night entertainment services like the bar at the beach which stayed open til 12 p.m. the kindness all the stuff stayed and I would say improved to the top level thank you Barceló see you next year


    BarceloHydraBeach, Guest Experience Team at Barcelo Hydra Beach Resort, responded to this review
    Dear Mr. Kontorousis, We would like to thank you for sharinig this amazing, heartwarming review about our resort, Barcelo Hydra Beach with the readers of Tripadvisor. It is an honour to read that you have been coming to our hotel for three years now and we are really grateful for your trust and loyalty to the brand. Moreover,thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We look forward to welcoming you back to our resort for your fourth visit and provide you another perfect stay . Best regards, Guest Experience Team

    EVALUATION

    Round Indicators

    • august 13 2018
    • Family

    iliadis2018

    “Very Good Choice for Family Holidays”


    Very good place , with good food quality and very good entertainment for kids. The Room are quite big and there are fridge and safe box. The beach front is not very good as there are rocks in the beach in some spaces and there is an amazing water sports entertainment for kids and adults !


    BarceloHydraBeach, Guest Experience Team at Barcelo Hydra Beach Resort, responded to this review
    Dear Mr. Iliadis, We would like to express our gratitude for share this nice review with the Tripadvisor community about your recent expience at Barcelo Hydra Beach Resort. We are glad to know that you enjoyed and felt comfortable in our spacious and equipped rooms, the food quality in our buffet restaurant Le Chef and our funny activities provided by our water sports team We are lookign forward to welcome you at our beautiful resort. Best regards, Guest Experience Team

    EVALUATION

    Round Indicators

    • august 11 2018
    • Couples

    Mary M

    “Homey feeling and sense of liberty”


    Barcelo for us is the perfect getaway from our busy lifes. The feeling of coming home to a spacious, comfortable bungalow with amazing panoramic views from its private balcony, the fantastic pool with a stunning sea view, the beautiful beaches, the gardens, the excellent stuff, the generous choice of fresh quality food at every meal, and of course last but not least the price of all these... that allows us to come back again and again and again and enjoy a high quality relaxation in a fantastic location. Thank you all at Barcelo Hydra Beach .... Mary Masmanides & Alessandro Favretto


    BarceloHydraBeach, Guest Experience Team at Barcelo Hydra Beach Resort, responded to this review
    Dear Mrs. Masmanides and Mr. Favretto, First of all we would like to express our gratitude for share with us and with the Tripadvisor readers this amazing and lovely review regarding your recent experience among us. It is always a pleasure to welcome you back at your second home. It is delightful to know that you always enjoy the relaxation and comfort of our bungalows, our amazing sea views from the pool and terrace, the kindness and friendliness of our staff and the quality and variety of our food in our restaurant buffet Le Chef. We stay in a privileged area surrounding by a green and relax landscape and that is what we want to provide to all our guests. We look forward to welcome you again to Barceló Hydra Beach Resort at any time. Best Regards, Guest Experience Team

    EVALUATION

    Round Indicators

    • august 9 2018
    • Family

    “Amazing resort !”


    It's one of the best family resorts. Very organized and it's most suitable for families . Includes spa services, many events and shows from Brixia club, mini-club for Kids (Adrianna is the finest Greek attendance for kids with exceptional patience and always smiling). Amazing events from Brixia club with top finest choreographer Raffo and the team Alex , Giada , Elisa , Natalia, DJ Maximus and of course team leader Stefano Oro. My best congratulations to all of you for these magical moments you gave us. Thank you all stuff from Barcelo Hotel . Exceptional services.


    BarceloHydraBeach, Guest Experience Team at Barcelo Hydra Beach Resort, responded to this review
    Dear Guest, First and foremost we would like to thank you for the praising review you shared with the readers of Tripadvisor following your recent visit to our hotel and are delighted to read that we were able to match your expectations. It is wonderful to know that you have enjoyed the spa services, the mini club and the events organized in our resort. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words with the whole team but especially Adrianna from the mini club as we know it will mean a great deal to all of them . Once more we thank you for choosing Barcelo Hydra Beach resort for your holiday, recommending it for families and very much look forward to having the opportunity to welcome you again in the future. Best regards, Guest Experience Team

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