Reduced capacity in common areas and leisure areas (subject to the recommendations of the health authorities at all times). Stricter cleaning and sanitization procedures in all areas, paying special attention to high-touch surfaces with hospital-grade products and installation of hand sanitizing gel dispensers in all common areas. 

All decorative elements not used (mainly stationary used for writing) and items from the minibar have been removed in the rooms, but are available on request. The room will be sanitized before your arrival. Check-in is after 3:00 pm. Check-out is at 11:00 am. Room cleaning is available upon request. Personal protective equipment for hotel staff, washing of bed linen and bathroom at temperatures higher than 140ºF.

We have maximized the digitalization of our check-in and check-out processes. We encourage non-contact payments in all areas with the use of credit cards or prepayment cards available at the reception desk. The information and description of our services are available on flat screens in the main lobby and in the restaurant, on the hotel’s TV channel and on our new Barceló app for smartphones, which can be downloaded free of charge on iOS and Android devices. 

All the hotel’s menus and leaflets are also available in the Barceló app or by reading the QR code. 

Buffet breakfast, lunch, dinner, and snack service will be available as usual, and will be provided exclusively by the kitchen and service staff according to the instructions of the local health authorities. For your convenience, peak periods will be posted at the entrance of the restaurant. 

The Lobby Bar, Pool Bar, Beach Bar and the outdoor exits of the Byblos Beach Club, will provide service as usual but will be removing any self-service items. It will be necessary to maintain 4.9 feet of social distance between guests and respect the table layout in each area, which has been modified in accordance with the instructions of the health authorities. 

Our a la carte themed restaurants will operate as usual but with a revised seating capacity, furniture layout, and offering a new culinary selection.

The Spa and Fitness Center offers a wide variety of therapies for a complete rejuvenation of the body and mind. Both will be operated by reducing guest capacity and certain services, always following the measures and mandatory recommendations from the health authorities.  The Fitness Center is available free of charge with prior reservation, and the layout of the equipment has been carefully examined. Children over 16 years of age are allowed access to the spa.

The use of face masks will be determined by the health authorities. At present, the use of face masks is mandatory outdoors and in any enclosed space, whenever it is not possible to maintain a social distance of at least 4.9 feet. You must bring your own face masks.

The use of hand sanitizer is compulsory at the entrance of the buffet area. Health experts have indicated that the safest method is frequent disinfection with hand sanitizer. Please be advised that following guidance from local health and safety authorities and the recommendations from our health and safety advisors we have removed the use of gloves as mandatory personal protective equipment for guests and staff where it is not required.

In addition, at the Barceló Hotel Group we are highly committed to sustainability, so we prefer not to generate plastic waste if it is not absolutely necessary. If you wish, you can keep wearing your gloves and face masks voluntarily.